Without Prejudice Mervelee Myers Put Metropolitan Police Sir Mark Rowley On Call For Racist 2924AS 2499AS CADs 2358/03Jany25 6326/03Jany 5227/03Jany25 3020/03Jany25 2824/03Jany25 Victim Of Deborah Agnes Gilchrist Barbara McCoy Alma Grove Hate Mobs Coerced By Housing For Women Devonshires Solicitors LLP DJs Greenidge Swan Sterlini Richard Hayes Piagram Bell Naidoo Must Wait On DJ Beecham To Get Pardon When Equality Act Assessor To Be Used As Research Dr Phil Gregory Is A Quack Counsel For Defendant K05EC530 Sola Obajuluwa Miranda Grell Stitch Me Up Stuff Turkey For Imprisonment Eviction Queen Camilla 100 Birthday Card For Arnold Ebenezer Tomlinson Bargain Tool Future Dealings With HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS NHS Banks Building Societies LEYF MIC June O’Sullivan Drag Queen Storytellers Jump Ship In Early Years Sector Ofsted Turn Blind Eyes To Children Traumatise To Be Young People Lost Their Identity 101 Year Old Neglected In Hospital Appointment With Dr Peter Ocansey 19 December Did Not Arrive I Have No Wish To Be Injected With Respiredone Make Me Unable To Function I Was Never Part Of Your Service Thanks

THE STRONG DISABLED JAMAICAN WOMAN ENDING GENDER BASED VIOLENCE IN SOCIAL HOUSING IN THE MOTHER COUNTRY THE NHS PENSIONER WITHOUT A GP WHO REFUSED TO BE DR PHIL GREGORY ENTRAPPED RESPIREDONE ZOMBIE TO SILENCE ME TO COVER A-Z OF RICHARD HARTY MIC ABUSERS AT HOUSE OF COMMONS NURSERY EQUALITY ACT BECOME LAW 2010 HMCTS CPS CJS DBS MISCARRIAGES OF JUSTICE KINGS COLLEGE HOSPITAL NHS FOUNDATION TRUST 2003-2008-2024 DJ BEECHAM K05EC530

HOW TO CHALLENGE SYSTEMIC DISCRIMINATION IN SOCIETY

                      The moral rights of the author have been asserted.

All rights reserved. No part of this book may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, public performances or otherwise, without written permission of the publisher, except for brief quotations embodied in critical articles or reviews. The workbook is for personal use only; commercial use is prohibited unless written permission and a license is obtained from the author

MERVELEE MYERS.             

The right of Mervelee Myers to be identified as the author of this work has been asserted in accordance with Section 77 and 78 of the Copyright Design and Patent Act 1988.

Text Copyright @ 2024 by Mervelee Myers

British Library Cataloguing in Publication Data: A catalogue record for this book is available from the British Library.

THE STRONG DISABLED JAMAICAN WOMAN ENDING GENDER BASED VIOLENCE IN SOCIAL HOUSING IN THE MOTHER COUNTRY  

HOW TO CHALLENGE SYSTEMIC DISCRIMINATION IN SOCIETY

How Mervelee Myers, Challenging the Systemic Discrimination of Miscarriages of Justice Became a Victim of my Disabilities in the Mother Country. Mervelee Myers invested in my Fight4justice campaign from being DEPRESSED Dying Slowly of Torture after the Death of Perline Louise Chambers-Nembhard with Dementia to challenging the Judiciary of England and Wales, the Criminal Justice System and Crown Prosecution Service without having any legal training  except the knowledge I gained working in the Early Years Sector, volunteering, fundraising and advocating on behalf of children, young people and vulnerable adults. My own personal experiences of overcoming childhood traumas and not accepting the labels of discrimination from my father was stricken with Parkinsonโ€™s disease is key to my survival. I resorted to writing to help me formulate the thoughts forming in the head of a confused teenager whose world was torn apart. On reflection I am positive my passion for โ€œCreating Legacies to Free my MINDโ€ from the harsh realities of how life can change from one day to the next began to take shape. As the author of IN HONOUR OF STRONG WOMEN EVERYWHERE signed by the Commissioner of the Metropolitan Police Sir Mark Rowley at A New Met for London launch, I will provide the reader with the catalogue of miscarriages of justice prompting me to get this book out for International Womenโ€™s Day and the celebration of ARNOLD EBENEZER TOMLINSON birthday on the 8th March 2025.  After the 7 March Kangaroo Court at Clerkenwell and Shoreditch where the District Judges colluded to label me a โ€œViolent Nuisanceโ€ behind my back whilst I was having the CRISIS of bereavement, brother disabled and first high blood pressure needing ECG treatment at the hospital.

Mervelee Myers.

  TABLE OF CONTENTS        

Dedication

Acknowledgements

Preface

The Expert Authority Subjects Cradle To Grave

Housing for Women breach Amended Housing Act 1988

Housing for Women breach Eviction Act 1977

The Decriminalization of Mervelee Myers

Social Media Cyberbullying Criminals

Colonization in Reverse

Metropolitan Police Attempts on My Life

Sold Out by Counsel for the Defendant

Without a GP for the 3rd Time

Who is Dr Phil Gregory?

ITV Queen Camilla Documentary

100 Black Authors

Death of Arnold Ebenezer Tomlinson

Targeted by Banks & Building Societies

The Composer of Brixton Market

The Face of Windrush 70

Generational Curses & Dysfunctional Families

References

Appendix

About the Author

Study Notes  

                                    DEDICATION

This book is dedicated to my husband; Arnold Ebenezer Tomlinson who lived to be 101 years old and 1 month.  I was privileged to spend the time from when we were introduced by his neighbor Mrs. Ethel Gleghorn, the summer of 2001 together at Alma Grove Bermondsey, London SE1 5PY. Although he had his own property at 19 Wilson Road Camberwell London SE5 8PB, he was willing to stay with me at my home because of my personal experiences of facing domestic violence leading to homelessness. This is one of the reasons why I am challenging Housing for Women, Devonshires Solicitors LLP, my Solicitors and Counsel, the HMCTS and the Judiciary of England and Wales, the Criminal Justice System and the Crown Prosecution Service for my husband getting neglected on BYRON ward Kings College Hospital NHS Foundation Trust after his son Trevor Anthony Tomlinson assaulted me in the room I had to rearrange to get my husband home from Guys and St Thomas Hospital for his transition. Because he changed the lock on his fatherโ€™s home so he could not go there to end his days when he was discharged from hospital. The Met Police visited my home on the date I collected the equipment with battering ram because of a video I posted on YouTube about โ€œEarly Intervention is Key to SURVIVALโ€. I am a โ€œContent Creator who is not monetized by YouTube.   

To my aunt Icylyn Powell aka Tilyn Nembhard age 91 years old, one of three children born on the 27 October to my Grandparents Irene Mills-Nembhard and Charles who had sixteen (16) children together. Grandpa Charles had five (5) more children outside of the partnership with Grandma. Auntie Tilyn must be recognized for contributions to Jamaicaโ€™s Independence and growing CAPITALS as a female entrepreneur whilst she is the only sibling of my father alive. I will share the accolades for creating the legacies freeing the future generations of my families from the โ€œMental Slavery of TRUAMASโ€ inflicted on us. Especially the FEMALES who bore their SUFFERING in SILENCE.    

To Melzie Tomlinson 97 years old, who told me about my Great Grandmother Martha Crooks-Saunders. He is in transition.

    ACKNOWLEDGEMENTS

Special thanks to my husband ARNOLD EBENEZER TOMLINSON for his support and understanding and putting up with me despite having reservations when we were introduced. If I heeded his caution and insights into human nature, I would not be here now after his death at the age of 101 years old and 1 month challenging the โ€œSYSTEMIC DISCRIMINATIONโ€ that can see me IMPRISONED and EVICTED by the Housing for Women that rescued me from Domestic Violence and Homelessness in 2000. Our relationship stood the test of time and that is why I am getting this out celebrating his birthdate and International Womenโ€™s Day 2025 after attending the County Court at Clerkenwell and Shoreditch for Claim Number: K05EC530 HOUSING FOR WOMEN 1st Claimant Ref NZM/HOU16/258. MERVELEE MYERS 1st Defendant Ref on the 7 March 2025. If those responsible for scheduling the Court dates can be so insensitive I will show the world how my husband and I were TRAUMATISED after the death of my mother with dementia, and we ended up losing ten (10) years of our lives being treated like CRIMINALS.

The fact my husband received a 100-birthday card from the King and Queen is key to sharing our stories about why he was TRAUMATISED and left to die without any DIGNITY. And as soon as he died, I became the target of those having something to hide. Because I did not become HCT Group Impact Report 2016 statistic of 1 in 5 of all suicides are associated with unemployment. We became 600,000 older people in the UK say they leave home once per week or less.

From being the face of ITV News Windrush 70 celebrations in June 2018 I was excluded to become DEPRESSED to die slowly of TORTURE as I wrote to LEYF Senior HR Dilys Epton on the eve of Mothering Sunday 14 March 2015.

Considering Housing for Women boasting about their role in the ITV documentary let me start by sharing the fact that I was a participant in Kings College London RADAR-CNS with Dr Faith Matcham and can be seen in the YouTube video online. This is only one of the research projects that I was a participant in.

              PREFACE

 This is the story of how Mervelee Myers transitional journey from not allowing childhood traumas to stop me using the early intervention strategies of writing for therapy to make sense of my world of living with disabilities and poverty when my father was stricken with Parkinsonโ€™s disease. To learn that I must defend myself when others take advantage of me, or I will end up being the loser and suffering twice if I let fear of the bully keep me immobilize. My elder brother Balis Sylfrazier Alexander Nembhard teach me to fight when he realized I was getting beaten up by a gang of girls. He has always taken my side even against my brother who hurt me. But when I needed him most after the death of my husband, he accused me of my behaviors because I was dancing at my husbandโ€™s funeral, and Ms. Girlie disrespected me like she did at the 100 Birthday Party for TOM. My brother no longer talks to me and joined Ervin Julius Emster Nembhard in brainwashing my sons to abandon and reject me.  He was the one who keeps telling me to remember I was born alone, and I am learning to be on my own.

I am comforted by the fact that I was able to dedicate my life to my husband from the time we were introduced, and he decided to come to my place because my experience of โ€œDomestic Violenceโ€ means that I could not trust another person to go and live in their home. I always said anywhere I am living I must be responsible for the keys. I recalled my husband saying look how I begged you to come and live with me and you refused when Housing for Women started their campaign of DISCRIMINATION by coercing Debbie Gilchrist to target US.

To have my brother Ervin Nembhard saying I have no house in Jamaica after getting my family and friends to abandon me have taken tolls on me. But for Trevor Anthony Tomlinson to get Lloyds Bank to be treating me like a CRIMINAL is another story in why Mervelee Myers must #EndGenderBasedViolence before I leave the Mother Country by sharing our story of the ten (10) years of Systemic Discrimination that contributed to shortening my husbandโ€™s life. God blessed my husband with a long life and good health, and I am hoping God spare me long enough to get my stories out. No one deserved to be traumatized for supporting their partner like my husband was.   

The Expert Authority Subjects Cradle to Grave

 Mervelee Myers is “An Expert Authority on Subjects from the Cradle to the Grave” based on my own personal experiences. This is an inspirational story of how Mervelee Myers triumphed over my battle with my hidden disabilities, which started during puberty. This is a story about how one brave woman overcome my chronic anxieties to take on the injustices at my workplaces and wider society. This heart-warming story encourages women worldwide to never give up on themselves. It inspires individuals to rise above adversity and achieve their Potential.  

Housing for Women Newsletter Proof of Gender Based Violence  Misogyny Gaslighting

18 December 2024 Housing for Women and Queen Camilla

Dear customer,

Weโ€™re excited to share the winter edition of Connect, your resident newsletter! MM Response: Really so once more MM is an H4W Customer? How excited will H4W be when they are exposed?

Attached, youโ€™ll find the latest issue packed with updates, tips, and news, including:

  • Housing for Women featured in an ITV documentary on domestic abuse with Queen Camilla MM Response: Why is H4W and the Met Police not acting about Joe Hooper at Alma Grove?
  • Exciting news: Re Connect+ opens a second house! MM Response: Is this another TERRORCELL at Verney Road where four (4) members of a BLACK FAMILY were murdered by someone they knew or DEATH TRAP like Grenfell Tower?
  • Helpful Christmas and winter tips to make the season easier for you. MM Response: How about actions for Deborah Agnes Gilchrist and Joe Hooper at Alma Grove?

We hope you enjoy reading this edition. As always, if you have any feedback or suggestions, feel free to get in touch. MM Response: Please access wherever I post. Because Housing for Women will be exposed for turning into a TERROR CELL after Zaiba Qureshi took over as the CEO. This is the same pattern of behaviour that occurred after June Oโ€™Sullivan turn Westminster Children Society (WCS) into London Early Years Foundation (LEYF) after I joined the organisation September 2009.

Wishing you a safe and happy festive season! MM Response: If I was not careful, I would not still be here, I would be in prison and facing the streets or locked up in an INSTITUTION spaced out on RESPIREDON and unable to function. Am under attacks from the HATE MOB in Alma Grove.

Best wishes,
The Housing for Women Team

โ€‹By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. MM Response: H4W is just IGNORANT and BREACHING all LAWS LEGISLATIONS CODES of CONDUCTS and PRACTICES. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged.  MM Response: Is that why H4W and Devonshires Solicitors LLP got HMCTS to gag TENANTS? Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited.  MM Response: Letโ€™s hope H4W is aware they sent this to MM the VIOLENT NUISANCE? If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete.  MM Response: Its mine so I will use it to help District Judge BEECHAM to start a PETITION to find out about the TENANTS affected by H4W and cohorts DISCRIMINATION. The sender does not accept liability for any errors or omissions.โ€‹โ€‹โ€‹โ€‹ MM Response: No, they wonโ€™t be charged.   Mervelee Myersโ€™s Great Grand Parents were Land Barons. Mervelee Myers meeting the Rev Rose Hudson-Wilkin at the AGM in April 2014 revealed that my mother and her grandmother were related.  I asked the Rev Rose Hudson-Wilkin including members of the โ€œBAME Communityโ€ to mediate on my behalf and she refused. What does this say about my โ€œChristian Faithโ€. I struggled with my Christian Faith from childhood after my father was stricken with Parkinsonโ€™s disease and my world of being a carefree teenager changed to one of confusion. I could not understand how my father who lived his life to the teachings of the โ€œHoly Bibleโ€ could be left to suffer. He lost his job because of his disabilities and his family was left in poverty. My mother had to take on the responsibilities of breadwinner that was my fatherโ€™s role as well as her role as a mother, daughter, sister, grandmother, niece, Godmother and informal carer. In her later life she spent time as a โ€œCommunity Championโ€ spending time in the homes of the elderly people who needed care. My life mirrors that of my FEMALE members of the FAMILY who were left to pick up the pieces of our own families and friends. My stories were documented from I joined social media the summer of 2009 after coming back from Jamaica. Without realising the โ€œGenerational Cursesโ€ that the female members of my families experienced was started by my brother Ervin Julius Emster Nembhard. In his anger for not getting his own way when I tried intervening between him and his brother as the older sister resulted in him turning on me. Today is the 1 January 2025 the date my youngest son Valdin Allan Legister got married. I have been abandoned and rejected by families and friends. As I am coming to terms with losing a friend who told me during the last conversation, we had that I had given my uniform. Because I got pregnant before finishing Frome Secondary School. My son Kevin Murray is 48 years old and Conseta Violet Campbell died suddenly on Christmas eve 2024. This reminds me of having to barricade myself in from Deborah Agnes Gilchrist on Christmas eve 2022. My brother was on the mobile with me for over an hour before the Met Police arrived. I am still waiting for the โ€œSafer Neighbourhood Teamโ€ and my brother refused to make a โ€œwitness Statementโ€ for me.            A group of women standing together

Description automatically generated

Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP. MM Response: I ran away from 17 Denchworth House Robsart Street Stockwell London SW9 0BN bare feet in the drizzling rain in the SUMMER 2000. I returned to Raw Material Robsart Street in 2022 to record Brixton Market with Jessie Lloyd for Border Crossings SONGSTREET App. Mervelee Myers is listed as the โ€œComposerโ€.  This APP can be downloaded. Later I will go into details about why Housing for Women and Devonshires Solicitors LLP have breached the amended Housing Act 1988 and Eviction act 1977 bringing K05EC530 against me when I was sent POSSESSION LETTER in July 2023.   HCT Group Impact Report 2016 After hearing of the death of a person I grew up with in Jamaica I canโ€™t help but wondering if she died of natural causes or take her own life. During one of our conversations, she told me about attempting suicides and that it was her family who got together taking care of her. I do not want to speculate, and I am praying that her life did not end in suicide. I want to use my own experiences to help others who may need someone to be there for them when they reach rock bottom or the end of their tether.   

CONNECT
Whatโ€™s inside?

1 Winter Edition: MM Response: MM performed with the Elephant & Castle HUB Choir at the Globe Theatre Winter Festival in 2017.  

2 ReConnect+ opens second house! MM Response: Why is H4W making Mervelee Myers and Ms H Presley homeless and CRIMINALS.
The newsletter for Housing for Women residents Winter 2024. MM Response: Why did H4W stop sending Mervelee Myers Information and blocking my emails after they started their campaign of HATE against me?

3 One year on: how Touchstone Property Services has supported our residents. MM Response: How about getting them to support me and Ms H Presley?

4 You said, we did! MM Response: As a member of Housing Ombudsman Service Resident Panel, I am holding Richard Blakeway responsible for H4W changing from providing โ€œSafe Havenโ€ for women and children fleeing domestic violence to coercive control of a substance abuser, alcoholic who spent time in prison for drink driving. This started after Ms Gilchrist broke the glass to the โ€œCommunal Doorโ€ on the 13 December 2021. In May 2022 I was invited to ASB meeting by Samantha Gibbs. Ms Gibbs is currently on long term sick leave.

5 Ealing teamโ€™s One -Stop-Shop success MM Response: MM will use my husbandโ€™s 100 birthday card from King Charles and Queen Camilla to share stories about the legacies I created from I joined social media.  My success stories are documented online and H4W will be exposed for compromising the QUEEN in her role as โ€œHead of the Commonwealthโ€.  

6 Christmas and winter tips MM Response: The fact that Valdin Allan Legister was born on the 22 December 1979 to a traumatised mother is more than enough tips to expose H4W. Refer to General Form of Judgement Order presided over by DJ Beecham on 9 December 2024. H4W intention was for me to be IMPRISONED and EVICTED. The role my son is playing in my downfall has to be put down to the brainwashing from my brother in 2009.   

8 Resident engagement and updates MM Response: MM have lots to say about this when the Equality Act Assessor is appointed.

9 Practical supports for tenants MM Response: How does this work.  

10 Stay connected with Housing for Women MM Response: MM will.

12 Keeping you informed Domestic Abuse Services For over 40 years; Housing for Women has been supporting women and children in London escaping domestic violence and abuse. MM Response: Sorry to disagree but H4W has become the ABUSER since Zaiba Qureshi became the CEO and disbanded the Customer Scrutiny Panel in 2020. Housing for Women appears in ITV Documentary about domestic abuse. MM Response: Mervelee Myers was page 1 of ITV News for Windrush 70 in June 2018. Housing for Women was pleased to be featured in an ITV documentary on domestic abuse, led by HRH Queen Camilla. MM Response: Queen Camilla will be asked to issue Mervelee Myers with a โ€œPublic Apologyโ€ and I will be using my husbandโ€™s 100 birthday card with King Charles and Queen Camilla to create a legacy for ARNOLD EBENEZER TOMLINSON for my MENTAL HEALTH & SEND ADVOCACY to be launched on my 66th birthday.  The programme, which aired on ITV and ITVX on 11th November, highlighted the voices of survivors and advocates working to end this crisis. MM Response: H4W will be exposed in Mervelee Myers RESEARCH. Because this was my brother Ervin Julius Emster Nembhard DOB. When he was born on the 11November 1966, my father put him in my arms so my mother could rest from her ordeals of giving birth.  During her visit to one of our refuges, Queen Camilla met with a survivor who was rebuilding her life with the organisationโ€™s support. MM Response: If Queen Camilla is not careful, she will be known as the QUEEN who supported H4W with destroying the lives of WOMEN who raised legitimate concerns during SURVEYS before taking our concerns as complaints about DISCRIMINATION to the Housing Ombudsman Service. The Queen also spoke with our team about the vital services they delivered to help women escape violence and abuse. Zaiba Qureshi, Chief Executive of Housing for Women, said: โ€œWe were very pleased to contribute to this crucial conversation and to have HM Queen Camilla visit our refuge services. MM Response: As stated, before this woman is behaving like LEYF CEO June Oโ€™Sullivan who said in one of her interviews she wants to be remembered as a disruptive influence. Domestic abuse is an issue that affects many, and it was essential that survivor voices were amplified and given a platform to be heard. MM Response: Is this why H4W used Devonshires Solicitors LLP to gag me with unlawful injunction threats of IMPRISONMENT and EVICTION via Contempt of Court.  We hoped this documentary would raise awareness and give courage to those experiencing abuse to seek help.โ€ MM Response: I will make sure the world is informed about the role of H4W in this matter with a MUSICAL.
You can still catch the documentary on ITVX.
Her Majesty the Queen met with a survivor of domestic abuse at one of our refuges (ITV/Love Monday). MM Response: MM has been meeting with Ms H Presley. Hermoine Cameron who visited my home twice was advocating on my behalf online and thatโ€™s how Ms H Presley became aware of my plights.  

ReConnect+ opens second house!
Great news! Our ReConnect+ team opened the projectโ€™s second house earlier this year. Lorraine Edwards, Deputy Manager at Reconnect+, said:
โ€œOpening our second house is a significant step for ReConnect+. It enables
us to support even more women on their release from prison, providing a safe and stable environment as they rebuild their lives and work towards a brighter future. Weโ€™re committed to empowering women and reduce their reoffending through holistic support and a supportive home.โ€ MM Response: Is this why H4W are targeting tenants Ms H Presley who found me online when Hermoine Cameron started advocating on my behalf? Let me explain more about my role as the minute taker in the H4W Customer Scrutiny Panel that Hermoine Cameron and I were members of. This Panel was disbanded in 2020? So, they can turn us into criminals with unlawful injunctions via contempt of court, imprisonment and eviction then get money off us. For more information or to make a referral for ReConnect+, please call 020 7501 6120

ASHTER SERENER URELLA NEMBHARD

Mervelee Myersโ€™ brother died in prison age 37+ years old.

Without an NHS GP is H4W intention for me to suffer and die without DIGNITY. Reasons HMCTS DJ Beecham proposed Equality Act Assessor will be used for RESEARCH purposes. Dr Phil Gregory will be investigated to know more about his role in this sordid affair. My brother died in jail with AIDS and for the first time I felt I could discuss SECRETS I keep hidden for many years that were part of my TRAUMAS with Dr Gregory. Now I will have to find out if he is mixed up with Richard Harty Men in Childcare and June Oโ€™Sullivanโ€™s Drag Queen Storytellers jumping ship in the Early Years Sector. I have no proof my brother who was bi-sexual abused anyone. But Dr Phil Gregory came to my home on the 21 November 2024 with his Nurse. I can only assume his intentions were to forcibly give me medication.  

2 / News 2 / News 2 / News Customer Hub 020 7501 6120 MM Response: MM reference my website that I created from scratch that was stolen by Guy Lawful and Mark Upton operating as Oxeyes in 2022.  

3 One year on: how Touchstone Property Services has supported our residents. As part of our commitment to providing reliable and efficient services to our customers, Housing for Women partnered with Touchstone Property Services in December 2023 to manage our rental income. Weโ€™re pleased to share that after a year of working together, weโ€™ve seen great results in supporting our residents and managing rental income. MM Response: HMCTS will be exposed for their roles in the โ€œSystemic Discriminationโ€ and miscarriages of justice against me. If they do not address my Small Claims with the URGENCY, what they are doing with mine and Ms H Presleyโ€™s cases that Devonshires Solicitors LLP brought against us. The Criminals needing Emotional Regulation Treatment and the Violent Nuisances will be on the Rogues Gallery List.
Hereโ€™s what weโ€™ve achieved together: Better rent collection
Since December 2023, the number of tenants in arrears has dropped by
41, and arrears have been reduced by ยฃ93,000. This is thanks to
Touchstoneโ€™s proactive support for our tenants. Growing the team Touchstone has added an Income Officer, Lucy Turner, to help provide even more support to residents. MM Response: MM was not contacted until I had to reach out because H4W did not send me information before the โ€œRent Increaseโ€ so I was back in AREARS. If you have any questions about your account, you can call Lucy directly on 01225 259274. Ethel Fosu, Head of Housing, said: Weโ€™re proud of partnership with Touchstone and the positive impact it has made for our customers and our team. Together, weโ€™re working to keep homes safe and affordable for women in need.  MM Response: I beg to differ as this is a LIE. I will ensure the world is made aware that Housing for Women has changed and using Devonshires Solicitors LLP to do the dirty work. The Housing Ombudsman Service is aware of the failings of H4W. So too Southwark Council and the Met Police. If you have any questions or need help, please reach out to Touchstone or our Housing Team. Staying connected Touchstone has responded to 4,840 contacts from residents and made 7,158 calls, texts, and emails to offer help, reminders, and support for timely rent payments.

Housing for Women waited for Me to Get into Arrears  

Dear Mervelee,

As per our telephone conversation this morning, please find the Ways to Pay Form attached.

Please contact me if you have any further questions.

Kind regards, Lucy Turner, Credit Control Administrator

2 Crescent Office Park, Clarks Way, Bath BA2 2AF

This e-mail and any files transmitted with it contain information which is private and confidential and is intended solely for the use of the individual or entity to whom they are addressed. If you are not an addressee, you are not authorised to read, copy or use the e-mail or any attachment.

If you are not the intended recipient, please notify the sender by return e-mail and then destroy it. The Places for People Group has taken reasonable precautions to minimise the risk of virus infection, however we cannot accept any liability for any loss or damage sustained because of software viruses. It is your responsibility to carry out such virus checking as is necessary before opening any attachment. Touchstone Corporate Property Services Limited

Registered office: 305 Grayโ€™s Inn Road, London, WC1X 8QR

Registration number: 4695692. Registered in England and Wales

Correspondence address: 2 Crescent Office Park, Clarks Way, Bath, BA2 2AF

You can register and access your H4W Customer Portal account to check the rent account, or to contact the Housing and Repairs Teams. 

Username- Your email address 

Password- 

1.You can use your rent card and a credit/debit card to pay over the telephone by calling 020 7501

6120 and pick Option 2โ€”this will take you to the Allpay automated phone line (or call Allpay directly on 0330 041 6497).

2. Or, to make a rent payment directly into the housing associationโ€™s bank account, please use the information provided below:

Our Bank Name                         

Bank Account Name                    

Bank Account Number                

Bank Sort Code                             

Reference                                     

Lloyds

Housing for Women

00025164

30-00-09

(Please make sure you include this reference so that Finance can

transfer the payment to the correct rent account)

You said, we did!
Our action
We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120. At Housing for Women, we take your feedback very seriously. Hereโ€™s how we have acted on it.

Housing For Women Gender Based Violence

Housing For Women Coercive Control of Deborah Agnes Gilchrist by Samantha Gibbs who started working in April 2022 led to MM invitation to ASB meeting in May. In June Trina Philbert who started working in May came to Alma Grove with Candy Smith from Southwark Adult Social Care. Candy Smith volunteered to mediate after visiting to interview my husband. After witnessing the DISREPAIR at the property that when she decided to mediate. Now Ms Gilchrist coerced her partner to target me especially since my husband died and I am on my own. There is also a HATE MOB operating in Alma Grove. The Metropolitan Police come to join them if they bother to turn up.      

Generational Curses & Dysfunctional Families

References

Appendix

About the Author Study Notes  

Without Prejudice Mervelee Myers Share Stories Of How Housing For Women Changed Rescuing Me From Domestic Violence 2000 To Coercive Control Debbie Gilchrist Alcoholic Jail Bird To Substance Abuser Got Joe Hooper Terrorise Arnold Ebenezer Tomlinson Me After Broke Glass Of Communal Door 13/12/21 Join Samantha Gibbs To Target Me Take Sides With Stepson To Trigger His Father Made Malicious Reports To Met Police Led Appearances Croydon Magistrates Court Interview Walworth Police Station Hate Mob Alma Grove Trolling Me On Social Media With Barbara McCoy HMCTS DJ Beecham Must Be The Change For Ms Presley And Child To Given Support To Get Life Back On Track Dr Phil Gregory Must Be Charged With Gross Professional Misconduct For His Report My Solicitors Use For K05E530 A Restraint Order Must Be Placed At Alma Grove To Stop Me Become Victim Like 4 Members Of Same Family Murdered By Someone They Know Near Silverlock Medical Centre Made Me An Inactive Patient 5th December I Will Retrace To Kings College Hospital NHS Foundation Trust Pensioner Husband Negleced On Byron Ward I Removed From His Bedside Manhandled Gayle Lewis Of PALS Have The Nerves To Write The Report She Did Pattern Of All Complaints Neil Solliss Nikki Babb MOPAC Reference Kings College London RADAR-CNS Dr Faith Matcham Dr Maria Hudson Policy Studies Institute “The Experience Of Multiple Discrimination” Recommended To ACAS Narin Masera Devonshires Solicitors LLP Sent Possession Letter July 2023 Is A Pawn In LEYF June O’Sullivan UEL Richard Harty MIC End Gender Based Violence 28/12/24

This an urgent message about one of your employees by the name of Joe Hooper who is residing at 16A Alma Grove London SE1 5PY with his partner Deborah Agnes Gilchrist. Because Mr Hooper acted like a gentleman with respect for me from the time he moved here, until 2022 when he joined his partner in the hate crimes against me and my elderly husband. I believe in giving everyone a chance to redeem themselves. Before I go public, I am giving his employers the opprtunity to safeguard their company from being associated with someone who has changed beyond recognition. Therefore, I would advise someone to talk to Mr Hooper and get back to me. Thanks in advance. https://mervelee.com/2024/12/26/without-prejudice-mervelee-myers-see-youtube-souflo-post-jamaican-kill-in-usa-loud-music-k05ec530-7-march-2025-end-gender-based-violence-by-joe-hooper-alma-grove-hate-mobs-housing-for-

I am reporting about the Gross Professional Misconduct on the 5th December 2024 when I arrived for the appointment to have my Medical Review about my Blood Test and what transpires afer. This must be considered part of the Complaints I am intending making and going PUBLIC to shame the NHS into not ever treating another human being the way Mervelee Myers and ARNOLD EBENEZER TOMLINSON were/are being treated from the first nervous breakdown at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery 2003-2008. Now a pensioner who raised concerns about witness my husband sliding out of bed, I was manhandled by the RACIST security Nurse Betty called. Gayle Lewis took 6 months to respond to my concerns. Then a Dr Phil Gregory appeared trying to entrap me with RESPIREDONE. I was called to the surgery and refused to take the medication because I discussed the matter over the phone when Dr Gregory called me from a private number sounding like Richard Harty which was a trigger for me. He visited my home on 21st November unannounced with the Nurse. Now a disabled pensioner do not have a GP again. Nye Bevan who founded the NHS in 1954 must be turning in his grave. Looking at what the NHS has become is a CRYING SHAME and DISGRACE in 2024 in the Mother Country. Queen Camilla has been tainted by Housing For Women and the book is coming for International Women’s Day and husband’s DOB after the kangaroo court on 7 March 2025โ€ฆ

I WAS KICKED OUT ON 5TH DECEMBER WHEN I ATTENDED FOR MY DIABETES REVIEW. THIS IS A CRYNG SHAME ON THE NHS FOUNDED BY NYE BEVAN IN 1948. I arrived at the Surgery on the 5th December for the appointment arranged for me for my Diabetes review. I tried signing in and after a few attempts went to speak to someone at Reception who asked if I was sure I have an appointed. She checked and said I was an INACTIVE PATIENT. I told her I am a new patient, she went away and came back saying I was no longer registered at the Surgery. I was in excruciating pains because my back was acting up as well as the ASB behaviour from the neighbour and others in my Road. I pleaded with the person to no avail. Another person came out to talk to me. As stated above I keep a “Defensive Practice” so some of the information is on record.
Because of my treatment I decided to give up some of my RIGHTS if it is even that as a DISABLED NHS PENSIONER I can at least get Medical Aid when needed. But to be treated this way by the Surgery because I refused to take the RESPIREDONE that Dr Phil Gregory is forcing me to take after his MEDICAL GASLIGHTING, STALKING me via private number call to my mobile, turning up at my home unannounced with his Nurse. Then getting YouTube to remove my video and Maudsley NHS to write me threatening letter. I would appreciate feedback about this matter. Because this will be used in my RESEARCH about GENDER BASED VIOLENCE. K05EC530 claims that I have an unspecified non-organic psychosis so I am wondering if the Surgery is involved with making this diagnosis. Because I am not aware of this on my Medical Reports before. Is the Surgery also responsible for prescribing any other medication other than the ATROVASTATIN and METFORMIN. I am not aware of any diagnosis of psychosis that may impact on whether I am considered to have or not have litigation and/or wookey capacity. I do not trust the Defendant’s Counsel and would be grateful to know what information from my Medical Report was shared with Dr Gregory or any other individuals or organisation intent on using my MENTAL HEALTH to entrap me with RESPIREDONE to make me unable to function. The question who was looking after my husband who died age 101 years and 1 month on BYRON ward at Kings College Hospital NHS Foundation Trust. A word of advice to those trying to destroy me. Refer to Kings College London RADAR-CNS with Dr Faith Matcham for why the Equality Act Assessor will be providing evidence for my book END GENDER BASED VIOLENCE in Housing for Women Property in UK. Queen Camilla has been tainted by H4W involvement in ITV Documentary. Because my husband was traumatised by Ms Gilchrist who was coerced by H4W to target us. I would be grateful if the Surgery could address these concerns ASAP so I can move on 10 years after my MOTHER died with DEMENTIA. Someone has to STAND UP SPEAK OUT about the treatment of WINDRUSH GENERATION. I do copy to safeguard my copyright and intellectual property.

I, MERVELEE MYERS do not need to listen to this, but I must leave comments so the world is prepared for what’s coming next and how I intend to END GENDER BASED VIOLENCE based on the ITV News Queen Camilla Documentary featuring Housing For Women that was allowed to taint the name of the Monarchy. I am saying this because my husband ARNOLD EBENEZER TOMLINSON received his 100 birthday card from the King and Queen and during the time that the documentary was being made my husband and I experienced “Multiple Discrimination” at the hands of the neighbour who was coerced by Housing For Women. Now that my husband is dead my MENTAL capacity is questioned.

I am the victim of HMCTS miscarriages of justice reason I was a participant in Dr Maria Hudson’s research paper for the Policy Studies Institute recommended to ACAS “The Experience of Multiple Discrimination”. I had the first nervous breakdown working at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery.

The second nervous breakdown at http://www.leyf.org.uk after the death of my mother with dementia. I spent the last 10 years having my RIGHTS denied and exhausting the ET/EAT and CCMCC. Only to become the target of those that used my vulnerability of having disabilities against me. Then to my surprise I received a POSSESSION letter from Devonshires Solicitors LLP in July 2023.

I will end by saying the world will be informed about HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS relating to K05EC530 because any of the above mentioned that are party to the Systemic Discrimination will be published. I will start with District Judge Beecham whose decision to stick with this case gave me the lifeline to be able to have my voice heard. Because once again I have been sold out by the Legal Representation. In addition I am yet to collect the judgement from Barrister Ryan Clement.

I, MERVELEE MYERS do not need to listen to this, but I must leave comments so the world is prepared for what’s coming next and how I intend to END GENDER BASED VIOLENCE based on the ITV News Queen Camilla Documentary featuring Housing For Women that was allowed to taint the name of the Monarchy. I am saying this because my husband ARNOLD EBENEZER TOMLINSON received his 100 birthday card from the King and Queen and during the time that the documentary was being made my husband and I experienced “Multiple Discrimination” at the hands of the neighbour who was coerced by Housing For Women. Now that my husband is dead my MENTAL capacity is questioned.

I am the victim of HMCTS miscarriages of justice reason I was a participant in Dr Maria Hudson’s research paper for the Policy Studies Institute recommended to ACAS “The Experience of Multiple Discrimination”. I had the first nervous breakdown working at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery.

The second nervous breakdown at http://www.leyf.org.uk after the death of my mother with dementia. I spent the last 10 years having my RIGHTS denied and exhausting the ET/EAT and CCMCC. Only to become the target of those that used my vulnerability of having disabilities against me. Then to my surprise I received a POSSESSION letter from Devonshires Solicitors LLP in July 2023.

I will end by saying the world will be informed about HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS relating to K05EC530 because any of the above mentioned that are party to the Systemic Discrimination will be published. I will start with District Judge Beecham whose decision to stick with this case gave me the lifeline to be able to have my voice heard. Because once again I have been sold out by the Legal Representation. In addition I am yet to collect the judgement from Barrister Ryan Clement.

How can we help?
Our mailbox: info@h4w.co.uk is no longer in use. If you need to get in touch with us, please use one of the following options.

I am a resident and have a question relating to my tenancy – use customer.service@h4w.co.uk

I would like to report a repair – use customer.service@h4w.co.uk

I need to make a complaint – use https://hfw.org.uk/contact-us/complaints-compliments/

I would like to talk to someone about fundraising – use customer.service@h4w.co.uk

Housing for Women is a housing provider and charity with a mission to empower women and challenge inequality. We support women through affordable housing, help women and children escaping domestic abuse, survivors of trafficking, women leaving prison and older women.

Our office opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).

For our confidential Domestic Abuse Referral and Advice line call 020 8317 8273 (Monday to Friday 9am-6pm)

Our Christmas opening hours

Our offices will close at 1pm on Tuesday, 24 December, and will reopen at 9am on Friday, 27 December. Our offices will also close at 4pm on Wednesday, 31 December, and reopen at 9am on Thursday, 2 January.

If you need to report any repairs or urgent matters during these times, please call 0207 501 6120.

Head Office
Housing for Women
Sixth Floor, Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Media enquiries
If you’re a journalist, please email our communications team at communications@h4w.co.uk.

Please remember to include your contact details, deadline, and a short summary of what you need so we can respond promptly.

Thank you.

Housing for Women champions female empowerment by providing and promoting affordable homes for women and gender-specific support services.

Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. Our organisationโ€™s roots go back to the suffragette movement. Housing for Women carries on in the footsteps of these early womenโ€™s rights campaigners, working with some of the most marginalised groups in the UK, such as trafficked womenwomen leaving prison and older women at risk of loneliness and isolation. Empowering women and challenging inequality are at the core of everything we do.

For over 40 years Housing for Women has been supporting women and children in London escaping domestic violence and abuse, empowering women to overcome trauma, rebuild their lives free from fear, and regain their independence.

Our History image

Founded in 1934, Housing for Women began as an employment bureau, providing informed help and advice to unemployed women looking for work in the 1930s Depression.

Follow the link above to read more about our background and history.

Our Exec team

HFW is led by a team of highly experienced and passionate professionals who bring a wealth of experience to the organisation.

Follow the link above to learn more about the team.

Our Board image

Supporting the Executive team is our Board. A huge breadth and depth of experience and commitment drives everything that happens at HFW, and we are lucky to have access to such people. 

Follow the link above to learn more about the Board. 

Annual Review

Our Annual Review details what we have achieved in the previous year and sets out our aspirations for the future. 

Follow the link above to learn more.

Work with us image

We are only as good as those who work with us and we are keen to hear from people who share our beliefs and passion for our work.

Follow the link above to learn more.

Corporate information image

Find out more about how we are achieving our mission, how we are performing, how our finances look, and how we achieve Value for Money.

Follow the link above to learn more. 

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Housing for Womenโ€™s roots go back to the suffragette movement


Founded in 1934, Housing for Women began as an employment bureau, providing informed help and advice to unemployed women looking for work in the 1930s Depression. The organisation expanded in our early years into providing accommodation, opening our first communal hostel for women in 1937. We later became a registered charity and a registered housing association, acquiring and building accommodation for women with families as well as single working women in London. 

One of our earliest properties was gifted to us by the family of the artist and suffragette, Georgina Brackenbury. Previously, the building was used as a safe house for suffragettes fighting for the right to vote and is now home to some of our residents.

The property earned the nickname, โ€˜Mouse Castleโ€™, from being used to shelter hunger-striking suffragettes following their release from prison under the governmentโ€™s notorious โ€˜Cat and Mouseโ€™ Act.  Georgina Brackenbury painted a famous painting of Emmeline Pankhurst, a leader of the British suffragette movement, which still hangs in the National Gallery.

Today, empowering women and challenging inequality is still at the core of everything we do. Housing for Women carries on in the footsteps of these early womenโ€™s rights campaigners, working with some of the most marginalised groups in the UK, including survivors of abusetrafficked women and women leaving prison.

Helping women to gain independence has always been important to us, and we remain committed to helping women into work through offering training grants and supporting education and training.

For a walk through our history, you can view the slideshow below

A more detailed history of Housing for Women’s early years can be found in the book A Place of Her Own, published in 1983, which can be read online.

Our Executive Team

Zaiba Qureshi

CEO

SUE CROFT, FCA, MSC, MA (CANTAB), DIPCH

Director of Finance & Resources & Deputy CEO

Jill Maddison

Director of Supported Housing

Mark Lake

Director of Operations

Quick links

Our Board

Susan Kane

Chair

Caroline Davies

Carlie Harper-Penman

Vice Chair

Troy Henshall

Chair of People & Customer Committee

Simon Basey

Yvonne Akinmodun

Elaine Marshall

Victoria Dingle

Helana Evans

Somayya Yaqub

Quick links

Follow Us

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Anti-social behaviour (ASB) can
make life unpleasant and lead to an
increase in serious crimes. It also
causes residents to feel fearful in their
estates and neighbourhoods.
Addressing ASB is time-consuming and
often involves collaboration with agencies
like the Police and Courts to secure legal
outcomes.
Last year, our tenants reported 27 serious
(Category One) cases of ASB to us, along
with noise nuisance issues and aggressive
behaviour. 17 of these cases were closed,
with one tenant rehoused.
Ethel Fosu, Head of Housing, said:
We are committed to ensuring
every resident feels safe and
supported. By addressing
anti-social behaviour, we aim to build
inclusive communities where everyone
can thrive.โ€
Our interns and students
T

In 2022/23, we continued to diversify our income despite
a challenging year. We are incredibly grateful to everyone
who supports us, including our corporate sponsors, trusts
and foundations and our individual donors. Without your
generosity, none of our work would be possible to provide
safer lives and positive futures for women and children.
Our funders this year include:
City Bridge Trust
The Mary Kinross Charitable Trust
Intuit QuickBooks
Comic Relief
The National Lottery Community Fund
Children in Need
Our thanks
Statutory bodies
MOPAC (Mayorโ€™s Office for
Policing and Crime)
Ministry of Justice
DLUHC Department for
Levelling Up Housing and
Communities
Royal Borough of Greenwich
London Borough of Ealing
Thank you for your
continued support during
the year. To find out more
about how you can support
us, visit hfw.org.uk

Empowering women and challenging inequality, is at the core of everything we do. We provide quality, affordable homes and a range of support services for women and their families in London. Below is a summary of all our services.


Woman in home kitchen

Housing

Housing for Women believes everyone has a right to safe, affordable housing regardless of circumstance. We own and manage over 920 homes across London. The majority of these are general needs housing, providing social rent homes to women and their families across the capital.

2 women chatting on sofa

Domestic Abuse Services

We run a range of specialist services to help women and children escaping abuse access safety and rebuild their lives, including refuges, a free helpline and support in the community.

Hands holding mug of coffee

RePlace

Our RePlace project supports survivors of human trafficking and modern slavery. We offer support in the community to women who have been trafficked into the UK for exploitation.


children playing indoors

ReUnite

Around one-third of female prisoners lose their home whilst in prison. Our ReUnite project, the first of its kind in the UK, supports women to secure accommodation and rebuild their families and relationships with children on release from prison.

2 women chatting

ReConnect

Our ReConnect project, offers supported accommodation for single women with complex needs on release from prison

Property image

Management and maintenance 

We provide maintenance and management services to other housing providers in Greenwich and Streatham.


group of women

ReConnect

Our ReConnect project, offers supported accommodation for single women with complex needs on release from prison

Here you will find all the information you need to know about your home and how we can help you as a tenant. You can find out how to make rent payments, read our newsletter or find out how to apply for training grants.

demonstrating how to use portal on ipad

Customer portal

The Housing for Women Customer Portal allows all residents online access to a range of housing services at the click of a mouse.

Living with us

Find all the information you need about living with Housing for Women here such as your local heighbourhood officer.

Community life

We are committed to involving you in aspects of our service delivery so that we can continue to improve it. We encourage all residents to participate in resident involvement and offer a variety of activities.

Quick links

Follow Us

Support us

Donate

Fundraise

Volunteer


Become a Corporate Partner

Friends of HfW

Leave a legacy


Philanthropy

Events

Foundations

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Follow Us

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Donate today and help us continue to provide safety and support for survivors.

We need your help to continue supporting women and children escaping violence and abuse, women escaping trafficking and women leaving prison with complex needs. Everyday, Housing for Women works tirelessly to support hundreds of women in London and we cannot do this without your support.

Our services have never been more in demand. We need to be there for women who have no one else to turn to. We need your support.

Together, we can empower survivors to take control of their lives, live independently and recover from the trauma of their experiences.

Thank you for your donation.

https://www.justgiving.com/donatebox/17381?u=https%3A%2F%2Fwww.hfw.org.uk%2Fsupport-us%2Fdonate%2F&d=false&r=donatebox_tj21_buttonv1


Find out more about our life-saving services for women and children in London by viewing the short films below: 

Watch Mira’s story

Find out about our domestic abuse services for children

Watch Sarah’s story

Quick links

Follow Us

Facebook logo
Twitter logo
Linkedin logo
Instagra logo

Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Without Prejudice HMCTS DJ Beecham Responsible K05EC530 Injunction Wookey Or Litigation Mervelee Myers Represent Kings College Hospital NHS Foundation Trust Judge Baron Recognition LEYF Conman John Fenton 2016 Sent Racism Claim Back CCMCC Judgement Ryan Clement Pay ยฃ9455.00 Samantha Jones ECRO DJ Jason Latham HHJ Parfitt Dight Criminals Need ERT DJ Bell Request Psychiatric Assessment Sent 7 Claims To CLCC DJ Swan DJ Greenidge DJ Richard Hayes DJ Sterlini DJ Naidoo Violent Nuisances Intended To Imprison Evict Me For Christmas Queen Camilla Put Commonwealth In Jeopardy Housing For Women Tainted Her 100 Birthday Card To Arnold Ebenezer Tomlinson 101 Neglected By NHS Disabled Pensioner Has No GP Dr Phil Gregory Colluded To Entrap Me With Risperidone Zombie Unable To Function Wait Until Husband Die Plot End Cover A-Z Abusers Richard Harty UEL MIC 7 March Make It Memorable Make It Viral Paedophiles In Charge Early Years Social Landlords Coercive Control Of Neighbour Leave Me Gag Am Author In Honour Of Strong Women Everywhere Sign By Mark Rowley Launch A New Met For London A Month After Label A Violent Nuisance How Much Will They Pay For 10 Years Defamation I Must Sort Mental Health SEND Advocacy Grandson Speech Delay Need Early Intervention 26/12/25

Refer

Refer

Dear customer,

Weโ€™re excited to share the winter edition of Connect, your resident newsletter! MM Response: Really so once more MM is an H4W Customer? How excited will H4W be when they are exposed?

Attached, youโ€™ll find the latest issue packed with updates, tips, and news, including:

  • Housing for Women featured in an ITV documentary on domestic abuse with Queen Camilla MM Response: Why is H4W and the Met Police not acting about Joe Hooper at Alma Grove?
  • Exciting news: Re Connect+ opens a second house! MM Response: Is this another TERRORCELL or DEATH TRAP?
  • Helpful Christmas and winter tips to make the season easier for you. MM Response: How about actions for Deborah Agnes Gilchrist and Joe Hooper at Alma Grove?

We hope you enjoy reading this edition. As always, if you have any feedback or suggestions, feel free to get in touch. MM Response: Please access wherever I post.

Wishing you a safe and happy festive season! MM Response: If I was not careful I would still be here. Am under attacks from the HATE MOB in Alma Grove.

Best wishes,
The Housing for Women Team

โ€‹By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. MM Response: H4W is just IGNORANT and BREACHING all LAWS LEGISLATIONS CODES of CONDUCTS and PRACTICES. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged.  MM Response: Is that why H4W and Devonshires Solicitors LLP got HMCTS to gag TENANTS? Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited.  MM Response: Lets hope H4W is aware they sent this to MM? If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete.  MM Response: Its mine so I will use it to help District Judge BEECHAM to start a PETITION to find out about the TENANTS affected by H4W and cohorts DISCRIMINATION. The sender does not accept liability for any errors or omissions.โ€‹โ€‹โ€‹โ€‹ MM Response: No they won’t they will be charged.
Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP. MM Response: I ran away from 17 Denchworth House Robsart Street Stockwell London SW9 0BN bare feet in the drizzling rain in the SUMMER 2000.

CONNECT
Whatโ€™s inside?
2 ReConnect+ opens second house!
The newsletter for Housing for Women residents Winter 2024
1 Winter Edition
3 One year on: how Touchstone Property Services has supported our residents
4
You said, we did!
5 Ealing teamโ€™s One -Stop-Shop success
6 Christmas and winter tips
8 Resident engagement and updates
9 Practical support for tenants
10 Stay connected with Housing for Women
12 Keeping you informed Domestic Abuse Services For over 40 years, Housing for Women has been supporting women and children in London escaping domestic violence and abuse. Housing for Women appears in ITV Documentary about domestic abuse. Housing for Women was pleased to be featured in an
ITV documentary on domestic abuse, led by HRH Queen Camilla. The programme, which aired on ITV and ITVX on 11th November, highlighted the voices of survivors and advocates working to end this crisis. MM Response: H4W will be exposed in Mervelee Myers RESEARCH. During her visit to one of our refuges, Queen Camilla met with a survivor who was rebuilding her life with the organisationโ€™s support. MM Response: If Queen Camilla is not careful she will be known as the QUEEN who supported H4W with destroying the lives of WOMEN who raised legitimate complaints about DISCRIMINATION. The Queen also spoke with our team about the vital services they delivered to help women
escape violence and abuse. Zaiba Qureshi, Chief Executive of Housing for
Women, said: โ€œWe were very pleased to contribute to this crucial conversation and to have HM Queen Camilla visit our refuge services. Domestic abuse is an issue that affects many, and it was essential that survivor voices were amplified and given a platform to be heard. We hoped this documentary would raise awareness and give courage to those experiencing abuse to seek help.โ€
You can still catch the documentary on ITVX.
Her Majesty The Queen met with a survivor of domestic abuse at one of our refuges (ITV/Love Monday) http://www.hfw.org.uk
Housing4Women
Registered Charity No. 211351
ReConnect+ opens
second house!
Great news! Our ReConnect+ team opened the projectโ€™s second house earlier this year. Lorraine Edwards, Deputy Manager at Reconnect+, said:
โ€œOpening our second house is a significant step for ReConnect+. It enables
us to support even more women on their release from prison, providing a safe and stable environment as they rebuild their lives and work towards a brighter future. Weโ€™re committed to empowering women and reduce their reoffending through holistic support and a supportive home.โ€
For more information or to make a referral for ReConnect+, please call 020 7501 6120 or email customer.service@h4w.co.uk.
ReConnect+ Customer Hub 020 7501 6120
2 / News 2 / News 2 / News
Customer Hub 020 7501 6120
3
One year on: how Touchstone
Property Services has supported our residents. As part of our commitment to providing reliable and efficient services to our customers, Housing for Women partnered with Touchstone Property Services in December 2023 to manage our rental income. Weโ€™re pleased to share that after a year of working together, weโ€™ve seen great results in supporting our residents and managing rental income.
Hereโ€™s what weโ€™ve achieved together:
Better rent
collection
Since December 2023, the number of tenants in arrears has dropped by
41, and arrears have been reduced by ยฃ93,000. This is thanks to
Touchstoneโ€™s proactive support for our tenants.
Growing the team Touchstone has added an Income
Officer, Lucy Turner, to help provide even more support to residents. If
you have any questions about your account, you can call Lucy directly
on 01225 259274. You can also email h4w@touchstoneresi.co.uk.
Ethel Fosu, Head of Housing, said: Weโ€™re proud of partnership with Touchstone and the positive impact it has made for our customers and our team. Together, weโ€™re working to keep homes safe and affordable for women in need.
If you have any questions or need help, please reach out to Touchstone or our Housing Team.
Staying connected Touchstone has responded to 4,840 contacts from residents and made 7,158 calls, texts, and emails to offer help, reminders, and
support for timely rent payments.
You said, we did!
Our action
We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to
contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our
Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very seriously. Hereโ€™s how we have acted on it. You told us That anti-social behaviour at one of our properties
was disruptive and upsetting for tenantsYou said, we did!
Our action We heard your concerns about anti-social
behaviour at one of our properties, which included
issues such as drug dealing, prostitution, and excessive noise.
In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership.
If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very
seriously. Hereโ€™s how we have acted on it.
You told us
That anti-social behaviour at one of our properties
was disruptive and upsetting for tenants and neighbours.
4 / News
Customer Hub 020 7501 6120
Ealing teamโ€™s One-Stop-Shop success
In November, our Ealing Domestic Violence and Abuse team hosted another
fantastic One-Stop-Shop event, offering advice and support to women in the local area. The session welcomed a spokesperson from FORWARD, an African women-led womenโ€™s rights organisation working to end violence against women and girls. Carolyn McCarthy, Team Leader at Ealing DVLA said It was fantastic
to host another One-Stop-Shop event, offering local women vital advice and support. These events are always incredibly popular, showing the demand for
accessible, community focused services. We were honoured to have
FORWARD with us, sharing their important work with everyone who attended.โ€
Thank you to everyone who attended! For more information about the service, please visit http://www.ealingdva.org.uk.
5
6 / News
Christmas and winter tips
Our Christmas opening hours Our offices will close at 1pm
on Tuesday, 24 December, and reopen at 9am on Friday,
27 December. Weโ€™ll also close at 4pm on Wednesday, 31 December,
and reopen at 9am on Thursday, 2 January. If you need to report a repair
or have an urgent issue while weโ€™re closed, please call us on 0207 501 6120.
We wish all our customers, partners, and stakeholders Seasonโ€™s Greetings!
Customer Hub 020 7501 6120
Managing your finances during the Festive Season
Paying by direct debit can be a simple and reliable choice, but you can also choose other methods such as standing order, online ranking, or PayPoint.
We understand that the festive season can be an expensive time for everyone. With the extra demands on your budget, itโ€™s important to plan ahead and ensure you can pay your rent and service charge on time. Missing your rent payments could result in added costs and even legal action, which no one wants to face in the New Year. For more information on how to pay your rent, visit our website by scanning the QR code below. Christmas: a time for togetherness, but support is here if you need it Christmas is a time we often associate with joy, celebration, and spending time with loved ones. But for many, the festive season can also bring added pressures. The strain of managing finances, expectations, and family dynamics can feel overwhelming. Sadly, for some people, this time of year becomes even more challenging due to the risk
of domestic violence and abuse. We often see an increase in women and children reaching out for support during the festive period. If you or someone you know needs help, please donโ€™t hesitate to reach out. For more information, call our Ealing Referral and Advice line on 020 4513 9678 or email referrals_edva@h4w.
co.uk. You can also contact our Greenwich team on 020 8317 8273 or email info_gdva@h4w.co.uk. Visit our websites at http://www.ealingdva.org.uk or
http://www.gdva.org.uk for more details. If you canโ€™t reach us, call the free Refuge
24-hour National Domestic Abuse Helpline on 0808 2000 247.
Remember, always dial 999 in an emergency or if someoneโ€™s life is at risk
Money-saving tips for Christmas The festive season is here, and we
know how important it is to make the most of your money. Weโ€™ve
gathered some easy, practical tips to help you enjoy a joyful Christmas
without breaking the bank โ€“ from thoughtful gifts to energy-saving ideas. Letโ€™s make this Christmas extra special, together!
7
Look after your mental wellbeing this winter Winter can feel tough at times, but
remember, youโ€™re not alone. Weโ€™ve put together some helpful advice on how to keep your spirits up and stay connected with others through the dark and cold months. Stay Safe at Home this Christmas This time of year is about staying
cosy and safe with those who matter most. Our simple tips will help ensure your home is warm, safe, and ready for the festive season, so you can enjoy a worry-free Christmas. Read the full article on our website:
Read the full article on our website: Read the full article on our website: Resident engagement and updates.
Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At Housing for Women, weโ€™re always looking for ways to improve, and this upgrade is a big step towards a more efficient, forward-t

Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At
Housing for Women, weโ€™re always looking for ways to improve, and this upgrade
is a big step towards a more efficient, forward-thinking way of working together. Keep a look out for further updates next year. Weโ€™ll share more information via our website, Connect newsletter, and social media channels.
8 / News
Customer Hub 020 7501 6120
Reminder to check our FAQs about your service charges This autumn, we sent out letters about your service charge increase. If you havenโ€™t received yours, please contact us as soon as possible. If you have questions about your service charges and want to understand them better, please visit our website and check the FAQs section. It provides answers to common questions and explains how the charges are calculated. If the FAQs donโ€™t address your specific query, our Customer Service Team is here to help. You can reach us by calling 0207 501 6120 or emailing customerservice@4w.co.uk.
For more guidance on paying your rent and service charges, please visit our website for more information
Tenant Satisfaction
Survey
We recently ran a Tenant
Satisfaction Survey in partnership with Acuity, an independent research
company. Thank you for taking the time to share your feedback! Weโ€™ll publish the results in the spring edition of Connect and on our website early in the New Year.
Customer Panel update
Weโ€™re excited to share that weโ€™re recruiting tenants for our Customer Panel! Weโ€™ve received 12 applications so far, which weโ€™re currently reviewing. Our goal is to have the panel members in place by the end of January 2025.
Weโ€™ll share more details soon, including how you can get in touch with your
Customer Panel. Thank you
for your interest and support!
Volunteer with us!
At Housing for Women, volunteers are crucial to our work. They help us provide
essential services to vulnerable women and children. Our volunteers take on various roles, from office tasks in Finance, Neighbourhood Services, Customer Services, and Communications to hands on support for our service users. For instance, our Refuge volunteers, who must be female, directly assist women and
children escaping domestic abuse, offering practical help and a safe haven.
We also partner with universities to offer student placements, giving students valuable real world experience. Volunteering with us brings many benefits.
Youโ€™ll learn new skills, boost your confidence, improve your employability, and form meaningful connections. Itโ€™s also a chance to make a real difference by supporting some of societyโ€™s most vulnerable individuals. We provide thorough
training and regular supervision to ensure our volunteers feel confident and supported in their roles. If youโ€™re passionate about making a positive
impact and want to join a supportive community, consider volunteering with us. Your time and dedication can change lives. For more information on getting involved, please contact our Customer Service Team at 0207 501 6120.
You can also email customer.service@h4w.co.uk
99
Practical support for tenants Let us help with damp and mould
Your home should be a safe and comfortable space, and weโ€™re here to help if youโ€™re dealing with issues like damp or mould. If youโ€™ve noticed damp or mould in your home that youโ€™re unable to tackle yourself, please donโ€™t hesitate to get in touch. Our team is here to support you and can give the
advice or help you need to resolve the issue. The sooner we know, the sooner we can help. To report damp or mould, please contact us on 020 7501 6120 or email customer.service@h4w.co.uk and weโ€™ll work with you to make sure
your home stays healthy and comfortable.
10 / News
Customer Hub 020 7501 6120
11
Stay connected with Housing for Women We love keeping in touch with our
community, and now itโ€™s easier than ever to stay updated with all the latest
news and information from Housing for Women.
Follow us on Facebook and Instagram for updates, key announcements, and useful tips designed to help you make the most of your home and community. Whether itโ€™s advice on managing your tenancy, news about upcoming events, or support services you might need, youโ€™ll find it all there. Weโ€™re here to keep you informed, connected, and supportedโ€”so come and join the conversation!
Youโ€™ll find us at: Facebook Instagram
12 / News
Keeping you informed We always want to ensure we deliver great homes and
services for you; in fact, it is one of our key goals. An important way we do this is how we communicate with you. This includes giving you essential information and keeping you up to date.
Newsletter
Each quarter, we publish our Residents Newsletter, โ€˜Connectโ€™.
A link to the digital newsletter will be posted on social media.
It will also be emailed to you. We no longer print the newsletter because we want to be more environmentally – friendly. If you want a printed copy, please get in touch with our Communications Team at communications@h4w.co.uk or
call our Customer Services Team on 0207 501 6120.
What is โ€˜Connectโ€™?
Annual Review
We publish our Annual Review every year, setting out what we
have achieved in the previous twelve months. Weโ€™ll look at some of the
highlights from our year, share experiences from some of our
tenants and service users, and publish figures showing our impact while delivering value for money for our customers. The next edition is due in March.
We will let you know when itโ€™s published.
Head Office and
Registered Office
Our website
Our website has a lot of helpful information about what it is like to live with us. Itโ€™s also a great resource, from getting involved with your housing association
and neighbourhoods to accessing your housing services on our Customer Portal to the latest news.
Social media
You can stay updated with community information, Housing for Women updates, and news from the housing sector on our social media pages. Weโ€™re on
Instagram and Facebook. To better understand how you use social media and how we can reach you, we will be conducting a survey in 2025. Stay tuned for
more information.
โ€˜Connectโ€™ is designed for you, and so if you have anything you would like us to cover in future issues or you have a comment to make, please do let us know by writing to:
Connect Editor, Housing for Women, Sixth
Floor, Blue Star House, 234 Stockwell
Road, London SW9 9SP or emailing
customerservice@h4w.co.uk.
Housing for Women
Sixth Floor, Blue Star House
234-244 Stockwell Road,
London, SW9 9SP
Tel.
020 7501 6120
Email. customerservice@h4w.co.uk
http://www.hfw.org.uk
Housing4Women
Registered Chari

Without Prejudice Mervelee Myers Share My Stories Of 23 Years At Housing For Women Alma Grove Rescued Domestic Violence December 2000 Minute Taker Member Customer Panel Disbanded 2020 Endured Deborah Agnes Gilchrist Hate Crimes From I Moved In Esther TESS Oliver Warrned How She Treated Tenant Before Me I Keep A Defensive Practice Met Police Southwark Council Failed To Act On Concerns MP Neil Coyle Politicians Did Not Follow Up Local Press Internationa Did Not Support Appeal For Help Sharing Ordeals HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS DBS CLCC Party To Miscarriages Of Justice Attempts To Secttion Murder Kidnap 30th October 2017 To Date Open Letters Prime Ministers Robert Buckland Some Of Ways I SSeek Support King Charles Queen Camilla Birthday Card 100 For Arnold Ebenezer Tomlinson Is Key To How I Am Treated From Here Until I Am Ready To Go Home I Hope I Can Keep

Refer

Refer

Dear customer,

Weโ€™re excited to share the winter edition of Connect, your resident newsletter! MM Response: Really so once more MM is an H4W Customer? How excited will H4W be when they are exposed?

Attached, youโ€™ll find the latest issue packed with updates, tips, and news, including:

  • Housing for Women featured in an ITV documentary on domestic abuse with Queen Camilla MM Response: Why is H4W and the Met Police not acting about Joe Hooper at Alma Grove?
  • Exciting news: Re Connect+ opens a second house! MM Response: Is this another TERRORCELL or DEATH TRAP?
  • Helpful Christmas and winter tips to make the season easier for you. MM Response: How about actions for Deborah Agnes Gilchrist and Joe Hooper at Alma Grove?

We hope you enjoy reading this edition. As always, if you have any feedback or suggestions, feel free to get in touch. MM Response: Please access wherever I post.

Wishing you a safe and happy festive season! MM Response: If I was not careful I would still be here. Am under attacks from the HATE MOB in Alma Grove.

Best wishes,
The Housing for Women Team

โ€‹By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. MM Response: H4W is just IGNORANT and BREACHING all LAWS LEGISLATIONS CODES of CONDUCTS and PRACTICES. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged.  MM Response: Is that why H4W and Devonshires Solicitors LLP got HMCTS to gag TENANTS? Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited.  MM Response: Lets hope H4W is aware they sent this to MM? If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete.  MM Response: Its mine so I will use it to help District Judge BEECHAM to start a PETITION to find out about the TENANTS affected by H4W and cohorts DISCRIMINATION. The sender does not accept liability for any errors or omissions.โ€‹โ€‹โ€‹โ€‹ MM Response: No they won’t they will be charged.
Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP. MM Response: I ran away from 17 Denchworth House Robsart Street Stockwell London SW9 0BN bare feet in the drizzling rain in the SUMMER 2000.

CONNECT
Whatโ€™s inside?
2 ReConnect+ opens second house!
The newsletter for Housing for Women residents Winter 2024
1 Winter Edition
3 One year on: how Touchstone Property Services has supported our residents
4
You said, we did!
5 Ealing teamโ€™s One -Stop-Shop success
6 Christmas and winter tips
8 Resident engagement and updates
9 Practical support for tenants
10 Stay connected with Housing for Women
12 Keeping you informed Domestic Abuse Services For over 40 years, Housing for Women has been supporting women and children in London escaping domestic violence and abuse. Housing for Women appears in ITV Documentary about domestic abuse. Housing for Women was pleased to be featured in an
ITV documentary on domestic abuse, led by HRH Queen Camilla. The programme, which aired on ITV and ITVX on 11th November, highlighted the voices of survivors and advocates working to end this crisis. MM Response: H4W will be exposed in Mervelee Myers RESEARCH. During her visit to one of our refuges, Queen Camilla met with a survivor who was rebuilding her life with the organisationโ€™s support. MM Response: If Queen Camilla is not careful she will be known as the QUEEN who supported H4W with destroying the lives of WOMEN who raised legitimate complaints about DISCRIMINATION. The Queen also spoke with our team about the vital services they delivered to help women
escape violence and abuse. Zaiba Qureshi, Chief Executive of Housing for
Women, said: โ€œWe were very pleased to contribute to this crucial conversation and to have HM Queen Camilla visit our refuge services. Domestic abuse is an issue that affects many, and it was essential that survivor voices were amplified and given a platform to be heard. We hoped this documentary would raise awareness and give courage to those experiencing abuse to seek help.โ€
You can still catch the documentary on ITVX.
Her Majesty The Queen met with a survivor of domestic abuse at one of our refuges (ITV/Love Monday) http://www.hfw.org.uk
Housing4Women
Registered Charity No. 211351
ReConnect+ opens
second house!
Great news! Our ReConnect+ team opened the projectโ€™s second house earlier this year. Lorraine Edwards, Deputy Manager at Reconnect+, said:
โ€œOpening our second house is a significant step for ReConnect+. It enables
us to support even more women on their release from prison, providing a safe and stable environment as they rebuild their lives and work towards a brighter future. Weโ€™re committed to empowering women and reduce their reoffending through holistic support and a supportive home.โ€
For more information or to make a referral for ReConnect+, please call 020 7501 6120 or email customer.service@h4w.co.uk.
ReConnect+ Customer Hub 020 7501 6120
2 / News 2 / News 2 / News
Customer Hub 020 7501 6120
3
One year on: how Touchstone
Property Services has supported our residents. As part of our commitment to providing reliable and efficient services to our customers, Housing for Women partnered with Touchstone Property Services in December 2023 to manage our rental income. Weโ€™re pleased to share that after a year of working together, weโ€™ve seen great results in supporting our residents and managing rental income.
Hereโ€™s what weโ€™ve achieved together:
Better rent
collection
Since December 2023, the number of tenants in arrears has dropped by
41, and arrears have been reduced by ยฃ93,000. This is thanks to
Touchstoneโ€™s proactive support for our tenants.
Growing the team Touchstone has added an Income
Officer, Lucy Turner, to help provide even more support to residents. If
you have any questions about your account, you can call Lucy directly
on 01225 259274. You can also email h4w@touchstoneresi.co.uk.
Ethel Fosu, Head of Housing, said: Weโ€™re proud of partnership with Touchstone and the positive impact it has made for our customers and our team. Together, weโ€™re working to keep homes safe and affordable for women in need.
If you have any questions or need help, please reach out to Touchstone or our Housing Team.
Staying connected Touchstone has responded to 4,840 contacts from residents and made 7,158 calls, texts, and emails to offer help, reminders, and
support for timely rent payments.
You said, we did!
Our action
We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to
contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our
Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very seriously. Hereโ€™s how we have acted on it. You told us That anti-social behaviour at one of our properties
was disruptive and upsetting for tenantsYou said, we did!
Our action We heard your concerns about anti-social
behaviour at one of our properties, which included
issues such as drug dealing, prostitution, and excessive noise.
In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership.
If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very
seriously. Hereโ€™s how we have acted on it.
You told us
That anti-social behaviour at one of our properties
was disruptive and upsetting for tenants and neighbours.
4 / News
Customer Hub 020 7501 6120
Ealing teamโ€™s One-Stop-Shop success
In November, our Ealing Domestic Violence and Abuse team hosted another
fantastic One-Stop-Shop event, offering advice and support to women in the local area. The session welcomed a spokesperson from FORWARD, an African women-led womenโ€™s rights organisation working to end violence against women and girls. Carolyn McCarthy, Team Leader at Ealing DVLA said It was fantastic
to host another One-Stop-Shop event, offering local women vital advice and support. These events are always incredibly popular, showing the demand for
accessible, community focused services. We were honoured to have
FORWARD with us, sharing their important work with everyone who attended.โ€
Thank you to everyone who attended! For more information about the service, please visit http://www.ealingdva.org.uk.
5
6 / News
Christmas and winter tips
Our Christmas opening hours Our offices will close at 1pm
on Tuesday, 24 December, and reopen at 9am on Friday,
27 December. Weโ€™ll also close at 4pm on Wednesday, 31 December,
and reopen at 9am on Thursday, 2 January. If you need to report a repair
or have an urgent issue while weโ€™re closed, please call us on 0207 501 6120.
We wish all our customers, partners, and stakeholders Seasonโ€™s Greetings!
Customer Hub 020 7501 6120
Managing your finances during the Festive Season
Paying by direct debit can be a simple and reliable choice, but you can also choose other methods such as standing order, online ranking, or PayPoint.
We understand that the festive season can be an expensive time for everyone. With the extra demands on your budget, itโ€™s important to plan ahead and ensure you can pay your rent and service charge on time. Missing your rent payments could result in added costs and even legal action, which no one wants to face in the New Year. For more information on how to pay your rent, visit our website by scanning the QR code below. Christmas: a time for togetherness, but support is here if you need it Christmas is a time we often associate with joy, celebration, and spending time with loved ones. But for many, the festive season can also bring added pressures. The strain of managing finances, expectations, and family dynamics can feel overwhelming. Sadly, for some people, this time of year becomes even more challenging due to the risk
of domestic violence and abuse. We often see an increase in women and children reaching out for support during the festive period. If you or someone you know needs help, please donโ€™t hesitate to reach out. For more information, call our Ealing Referral and Advice line on 020 4513 9678 or email referrals_edva@h4w.
co.uk. You can also contact our Greenwich team on 020 8317 8273 or email info_gdva@h4w.co.uk. Visit our websites at http://www.ealingdva.org.uk or
http://www.gdva.org.uk for more details. If you canโ€™t reach us, call the free Refuge
24-hour National Domestic Abuse Helpline on 0808 2000 247.
Remember, always dial 999 in an emergency or if someoneโ€™s life is at risk
Money-saving tips for Christmas The festive season is here, and we
know how important it is to make the most of your money. Weโ€™ve
gathered some easy, practical tips to help you enjoy a joyful Christmas
without breaking the bank โ€“ from thoughtful gifts to energy-saving ideas. Letโ€™s make this Christmas extra special, together!
7
Look after your mental wellbeing this winter Winter can feel tough at times, but
remember, youโ€™re not alone. Weโ€™ve put together some helpful advice on how to keep your spirits up and stay connected with others through the dark and cold months. Stay Safe at Home this Christmas This time of year is about staying
cosy and safe with those who matter most. Our simple tips will help ensure your home is warm, safe, and ready for the festive season, so you can enjoy a worry-free Christmas. Read the full article on our website:
Read the full article on our website: Read the full article on our website: Resident engagement and updates.
Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At Housing for Women, weโ€™re always looking for ways to improve, and this upgrade is a big step towards a more efficient, forward-t

Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At
Housing for Women, weโ€™re always looking for ways to improve, and this upgrade
is a big step towards a more efficient, forward-thinking way of working together. Keep a look out for further updates next year. Weโ€™ll share more information via our website, Connect newsletter, and social media channels.
8 / News
Customer Hub 020 7501 6120
Reminder to check our FAQs about your service charges This autumn, we sent out letters about your service charge increase. If you havenโ€™t received yours, please contact us as soon as possible. If you have questions about your service charges and want to understand them better, please visit our website and check the FAQs section. It provides answers to common questions and explains how the charges are calculated. If the FAQs donโ€™t address your specific query, our Customer Service Team is here to help. You can reach us by calling 0207 501 6120 or emailing customerservice@4w.co.uk.
For more guidance on paying your rent and service charges, please visit our website for more information
Tenant Satisfaction
Survey
We recently ran a Tenant
Satisfaction Survey in partnership with Acuity, an independent research
company. Thank you for taking the time to share your feedback! Weโ€™ll publish the results in the spring edition of Connect and on our website early in the New Year.
Customer Panel update
Weโ€™re excited to share that weโ€™re recruiting tenants for our Customer Panel! Weโ€™ve received 12 applications so far, which weโ€™re currently reviewing. Our goal is to have the panel members in place by the end of January 2025.
Weโ€™ll share more details soon, including how you can get in touch with your
Customer Panel. Thank you
for your interest and support!
Volunteer with us!
At Housing for Women, volunteers are crucial to our work. They help us provide
essential services to vulnerable women and children. Our volunteers take on various roles, from office tasks in Finance, Neighbourhood Services, Customer Services, and Communications to hands on support for our service users. For instance, our Refuge volunteers, who must be female, directly assist women and
children escaping domestic abuse, offering practical help and a safe haven.
We also partner with universities to offer student placements, giving students valuable real world experience. Volunteering with us brings many benefits.
Youโ€™ll learn new skills, boost your confidence, improve your employability, and form meaningful connections. Itโ€™s also a chance to make a real difference by supporting some of societyโ€™s most vulnerable individuals. We provide thorough
training and regular supervision to ensure our volunteers feel confident and supported in their roles. If youโ€™re passionate about making a positive
impact and want to join a supportive community, consider volunteering with us. Your time and dedication can change lives. For more information on getting involved, please contact our Customer Service Team at 0207 501 6120.
You can also email customer.service@h4w.co.uk
99
Practical support for tenants Let us help with damp and mould
Your home should be a safe and comfortable space, and weโ€™re here to help if youโ€™re dealing with issues like damp or mould. If youโ€™ve noticed damp or mould in your home that youโ€™re unable to tackle yourself, please donโ€™t hesitate to get in touch. Our team is here to support you and can give the
advice or help you need to resolve the issue. The sooner we know, the sooner we can help. To report damp or mould, please contact us on 020 7501 6120 or email customer.service@h4w.co.uk and weโ€™ll work with you to make sure
your home stays healthy and comfortable.
10 / News
Customer Hub 020 7501 6120
11
Stay connected with Housing for Women We love keeping in touch with our
community, and now itโ€™s easier than ever to stay updated with all the latest
news and information from Housing for Women.
Follow us on Facebook and Instagram for updates, key announcements, and useful tips designed to help you make the most of your home and community. Whether itโ€™s advice on managing your tenancy, news about upcoming events, or support services you might need, youโ€™ll find it all there. Weโ€™re here to keep you informed, connected, and supportedโ€”so come and join the conversation!
Youโ€™ll find us at: Facebook Instagram
12 / News
Keeping you informed We always want to ensure we deliver great homes and
services for you; in fact, it is one of our key goals. An important way we do this is how we communicate with you. This includes giving you essential information and keeping you up to date.
Newsletter
Each quarter, we publish our Residents Newsletter, โ€˜Connectโ€™.
A link to the digital newsletter will be posted on social media.
It will also be emailed to you. We no longer print the newsletter because we want to be more environmentally – friendly. If you want a printed copy, please get in touch with our Communications Team at communications@h4w.co.uk or
call our Customer Services Team on 0207 501 6120.
What is โ€˜Connectโ€™?
Annual Review
We publish our Annual Review every year, setting out what we
have achieved in the previous twelve months. Weโ€™ll look at some of the
highlights from our year, share experiences from some of our
tenants and service users, and publish figures showing our impact while delivering value for money for our customers. The next edition is due in March.
We will let you know when itโ€™s published.
Head Office and
Registered Office
Our website
Our website has a lot of helpful information about what it is like to live with us. Itโ€™s also a great resource, from getting involved with your housing association
and neighbourhoods to accessing your housing services on our Customer Portal to the latest news.
Social media
You can stay updated with community information, Housing for Women updates, and news from the housing sector on our social media pages. Weโ€™re on
Instagram and Facebook. To better understand how you use social media and how we can reach you, we will be conducting a survey in 2025. Stay tuned for
more information.
โ€˜Connectโ€™ is designed for you, and so if you have anything you would like us to cover in future issues or you have a comment to make, please do let us know by writing to:
Connect Editor, Housing for Women, Sixth
Floor, Blue Star House, 234 Stockwell
Road, London SW9 9SP or emailing
customerservice@h4w.co.uk.
Housing for Women
Sixth Floor, Blue Star House
234-244 Stockwell Road,
London, SW9 9SP
Tel.
020 7501 6120
Email. customerservice@h4w.co.uk
http://www.hfw.org.uk
Housing4Women
Registered Chari