Without Prejudice Mervelee Myers Share Stories Of How Housing For Women Changed Rescuing Me From Domestic Violence 2000 To Coercive Control Debbie Gilchrist Alcoholic Jail Bird To Substance Abuser Got Joe Hooper Terrorise Arnold Ebenezer Tomlinson Me After Broke Glass Of Communal Door 13/12/21 Join Samantha Gibbs To Target Me Take Sides With Stepson To Trigger His Father Made Malicious Reports To Met Police Led Appearances Croydon Magistrates Court Interview Walworth Police Station Hate Mob Alma Grove Trolling Me On Social Media With Barbara McCoy HMCTS DJ Beecham Must Be The Change For Ms Presley And Child To Given Support To Get Life Back On Track Dr Phil Gregory Must Be Charged With Gross Professional Misconduct For His Report My Solicitors Use For K05E530 A Restraint Order Must Be Placed At Alma Grove To Stop Me Become Victim Like 4 Members Of Same Family Murdered By Someone They Know Near Silverlock Medical Centre Made Me An Inactive Patient 5th December I Will Retrace To Kings College Hospital NHS Foundation Trust Pensioner Husband Negleced On Byron Ward I Removed From His Bedside Manhandled Gayle Lewis Of PALS Have The Nerves To Write The Report She Did Pattern Of All Complaints Neil Solliss Nikki Babb MOPAC Reference Kings College London RADAR-CNS Dr Faith Matcham Dr Maria Hudson Policy Studies Institute “The Experience Of Multiple Discrimination” Recommended To ACAS Narin Masera Devonshires Solicitors LLP Sent Possession Letter July 2023 Is A Pawn In LEYF June O’Sullivan UEL Richard Harty MIC End Gender Based Violence 28/12/24

This an urgent message about one of your employees by the name of Joe Hooper who is residing at 16A Alma Grove London SE1 5PY with his partner Deborah Agnes Gilchrist. Because Mr Hooper acted like a gentleman with respect for me from the time he moved here, until 2022 when he joined his partner in the hate crimes against me and my elderly husband. I believe in giving everyone a chance to redeem themselves. Before I go public, I am giving his employers the opprtunity to safeguard their company from being associated with someone who has changed beyond recognition. Therefore, I would advise someone to talk to Mr Hooper and get back to me. Thanks in advance. https://mervelee.com/2024/12/26/without-prejudice-mervelee-myers-see-youtube-souflo-post-jamaican-kill-in-usa-loud-music-k05ec530-7-march-2025-end-gender-based-violence-by-joe-hooper-alma-grove-hate-mobs-housing-for-

I am reporting about the Gross Professional Misconduct on the 5th December 2024 when I arrived for the appointment to have my Medical Review about my Blood Test and what transpires afer. This must be considered part of the Complaints I am intending making and going PUBLIC to shame the NHS into not ever treating another human being the way Mervelee Myers and ARNOLD EBENEZER TOMLINSON were/are being treated from the first nervous breakdown at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery 2003-2008. Now a pensioner who raised concerns about witness my husband sliding out of bed, I was manhandled by the RACIST security Nurse Betty called. Gayle Lewis took 6 months to respond to my concerns. Then a Dr Phil Gregory appeared trying to entrap me with RESPIREDONE. I was called to the surgery and refused to take the medication because I discussed the matter over the phone when Dr Gregory called me from a private number sounding like Richard Harty which was a trigger for me. He visited my home on 21st November unannounced with the Nurse. Now a disabled pensioner do not have a GP again. Nye Bevan who founded the NHS in 1954 must be turning in his grave. Looking at what the NHS has become is a CRYING SHAME and DISGRACE in 2024 in the Mother Country. Queen Camilla has been tainted by Housing For Women and the book is coming for International Women’s Day and husband’s DOB after the kangaroo court on 7 March 2025โ€ฆ

I WAS KICKED OUT ON 5TH DECEMBER WHEN I ATTENDED FOR MY DIABETES REVIEW. THIS IS A CRYNG SHAME ON THE NHS FOUNDED BY NYE BEVAN IN 1948. I arrived at the Surgery on the 5th December for the appointment arranged for me for my Diabetes review. I tried signing in and after a few attempts went to speak to someone at Reception who asked if I was sure I have an appointed. She checked and said I was an INACTIVE PATIENT. I told her I am a new patient, she went away and came back saying I was no longer registered at the Surgery. I was in excruciating pains because my back was acting up as well as the ASB behaviour from the neighbour and others in my Road. I pleaded with the person to no avail. Another person came out to talk to me. As stated above I keep a “Defensive Practice” so some of the information is on record.
Because of my treatment I decided to give up some of my RIGHTS if it is even that as a DISABLED NHS PENSIONER I can at least get Medical Aid when needed. But to be treated this way by the Surgery because I refused to take the RESPIREDONE that Dr Phil Gregory is forcing me to take after his MEDICAL GASLIGHTING, STALKING me via private number call to my mobile, turning up at my home unannounced with his Nurse. Then getting YouTube to remove my video and Maudsley NHS to write me threatening letter. I would appreciate feedback about this matter. Because this will be used in my RESEARCH about GENDER BASED VIOLENCE. K05EC530 claims that I have an unspecified non-organic psychosis so I am wondering if the Surgery is involved with making this diagnosis. Because I am not aware of this on my Medical Reports before. Is the Surgery also responsible for prescribing any other medication other than the ATROVASTATIN and METFORMIN. I am not aware of any diagnosis of psychosis that may impact on whether I am considered to have or not have litigation and/or wookey capacity. I do not trust the Defendant’s Counsel and would be grateful to know what information from my Medical Report was shared with Dr Gregory or any other individuals or organisation intent on using my MENTAL HEALTH to entrap me with RESPIREDONE to make me unable to function. The question who was looking after my husband who died age 101 years and 1 month on BYRON ward at Kings College Hospital NHS Foundation Trust. A word of advice to those trying to destroy me. Refer to Kings College London RADAR-CNS with Dr Faith Matcham for why the Equality Act Assessor will be providing evidence for my book END GENDER BASED VIOLENCE in Housing for Women Property in UK. Queen Camilla has been tainted by H4W involvement in ITV Documentary. Because my husband was traumatised by Ms Gilchrist who was coerced by H4W to target us. I would be grateful if the Surgery could address these concerns ASAP so I can move on 10 years after my MOTHER died with DEMENTIA. Someone has to STAND UP SPEAK OUT about the treatment of WINDRUSH GENERATION. I do copy to safeguard my copyright and intellectual property.

I, MERVELEE MYERS do not need to listen to this, but I must leave comments so the world is prepared for what’s coming next and how I intend to END GENDER BASED VIOLENCE based on the ITV News Queen Camilla Documentary featuring Housing For Women that was allowed to taint the name of the Monarchy. I am saying this because my husband ARNOLD EBENEZER TOMLINSON received his 100 birthday card from the King and Queen and during the time that the documentary was being made my husband and I experienced “Multiple Discrimination” at the hands of the neighbour who was coerced by Housing For Women. Now that my husband is dead my MENTAL capacity is questioned.

I am the victim of HMCTS miscarriages of justice reason I was a participant in Dr Maria Hudson’s research paper for the Policy Studies Institute recommended to ACAS “The Experience of Multiple Discrimination”. I had the first nervous breakdown working at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery.

The second nervous breakdown at http://www.leyf.org.uk after the death of my mother with dementia. I spent the last 10 years having my RIGHTS denied and exhausting the ET/EAT and CCMCC. Only to become the target of those that used my vulnerability of having disabilities against me. Then to my surprise I received a POSSESSION letter from Devonshires Solicitors LLP in July 2023.

I will end by saying the world will be informed about HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS relating to K05EC530 because any of the above mentioned that are party to the Systemic Discrimination will be published. I will start with District Judge Beecham whose decision to stick with this case gave me the lifeline to be able to have my voice heard. Because once again I have been sold out by the Legal Representation. In addition I am yet to collect the judgement from Barrister Ryan Clement.

I, MERVELEE MYERS do not need to listen to this, but I must leave comments so the world is prepared for what’s coming next and how I intend to END GENDER BASED VIOLENCE based on the ITV News Queen Camilla Documentary featuring Housing For Women that was allowed to taint the name of the Monarchy. I am saying this because my husband ARNOLD EBENEZER TOMLINSON received his 100 birthday card from the King and Queen and during the time that the documentary was being made my husband and I experienced “Multiple Discrimination” at the hands of the neighbour who was coerced by Housing For Women. Now that my husband is dead my MENTAL capacity is questioned.

I am the victim of HMCTS miscarriages of justice reason I was a participant in Dr Maria Hudson’s research paper for the Policy Studies Institute recommended to ACAS “The Experience of Multiple Discrimination”. I had the first nervous breakdown working at Kings College Hospital NHS Foundation Trust Mapother House Day Nursery.

The second nervous breakdown at http://www.leyf.org.uk after the death of my mother with dementia. I spent the last 10 years having my RIGHTS denied and exhausting the ET/EAT and CCMCC. Only to become the target of those that used my vulnerability of having disabilities against me. Then to my surprise I received a POSSESSION letter from Devonshires Solicitors LLP in July 2023.

I will end by saying the world will be informed about HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS relating to K05EC530 because any of the above mentioned that are party to the Systemic Discrimination will be published. I will start with District Judge Beecham whose decision to stick with this case gave me the lifeline to be able to have my voice heard. Because once again I have been sold out by the Legal Representation. In addition I am yet to collect the judgement from Barrister Ryan Clement.

How can we help?
Our mailbox: info@h4w.co.uk is no longer in use. If you need to get in touch with us, please use one of the following options.

I am a resident and have a question relating to my tenancy – use customer.service@h4w.co.uk

I would like to report a repair – use customer.service@h4w.co.uk

I need to make a complaint – use https://hfw.org.uk/contact-us/complaints-compliments/

I would like to talk to someone about fundraising – use customer.service@h4w.co.uk

Housing for Women is a housing provider and charity with a mission to empower women and challenge inequality. We support women through affordable housing, help women and children escaping domestic abuse, survivors of trafficking, women leaving prison and older women.

Our office opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).

For our confidential Domestic Abuse Referral and Advice line call 020 8317 8273 (Monday to Friday 9am-6pm)

Our Christmas opening hours

Our offices will close at 1pm on Tuesday, 24 December, and will reopen at 9am on Friday, 27 December. Our offices will also close at 4pm on Wednesday, 31 December, and reopen at 9am on Thursday, 2 January.

If you need to report any repairs or urgent matters during these times, please call 0207 501 6120.

Head Office
Housing for Women
Sixth Floor, Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Media enquiries
If you’re a journalist, please email our communications team at communications@h4w.co.uk.

Please remember to include your contact details, deadline, and a short summary of what you need so we can respond promptly.

Thank you.

Housing for Women champions female empowerment by providing and promoting affordable homes for women and gender-specific support services.

Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. Our organisationโ€™s roots go back to the suffragette movement. Housing for Women carries on in the footsteps of these early womenโ€™s rights campaigners, working with some of the most marginalised groups in the UK, such as trafficked womenwomen leaving prison and older women at risk of loneliness and isolation. Empowering women and challenging inequality are at the core of everything we do.

For over 40 years Housing for Women has been supporting women and children in London escaping domestic violence and abuse, empowering women to overcome trauma, rebuild their lives free from fear, and regain their independence.

Our History image

Founded in 1934, Housing for Women began as an employment bureau, providing informed help and advice to unemployed women looking for work in the 1930s Depression.

Follow the link above to read more about our background and history.

Our Exec team

HFW is led by a team of highly experienced and passionate professionals who bring a wealth of experience to the organisation.

Follow the link above to learn more about the team.

Our Board image

Supporting the Executive team is our Board. A huge breadth and depth of experience and commitment drives everything that happens at HFW, and we are lucky to have access to such people. 

Follow the link above to learn more about the Board. 

Annual Review

Our Annual Review details what we have achieved in the previous year and sets out our aspirations for the future. 

Follow the link above to learn more.

Work with us image

We are only as good as those who work with us and we are keen to hear from people who share our beliefs and passion for our work.

Follow the link above to learn more.

Corporate information image

Find out more about how we are achieving our mission, how we are performing, how our finances look, and how we achieve Value for Money.

Follow the link above to learn more. 

Quick links

Follow Us

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Housing for Womenโ€™s roots go back to the suffragette movement


Founded in 1934, Housing for Women began as an employment bureau, providing informed help and advice to unemployed women looking for work in the 1930s Depression. The organisation expanded in our early years into providing accommodation, opening our first communal hostel for women in 1937. We later became a registered charity and a registered housing association, acquiring and building accommodation for women with families as well as single working women in London. 

One of our earliest properties was gifted to us by the family of the artist and suffragette, Georgina Brackenbury. Previously, the building was used as a safe house for suffragettes fighting for the right to vote and is now home to some of our residents.

The property earned the nickname, โ€˜Mouse Castleโ€™, from being used to shelter hunger-striking suffragettes following their release from prison under the governmentโ€™s notorious โ€˜Cat and Mouseโ€™ Act.  Georgina Brackenbury painted a famous painting of Emmeline Pankhurst, a leader of the British suffragette movement, which still hangs in the National Gallery.

Today, empowering women and challenging inequality is still at the core of everything we do. Housing for Women carries on in the footsteps of these early womenโ€™s rights campaigners, working with some of the most marginalised groups in the UK, including survivors of abusetrafficked women and women leaving prison.

Helping women to gain independence has always been important to us, and we remain committed to helping women into work through offering training grants and supporting education and training.

For a walk through our history, you can view the slideshow below

A more detailed history of Housing for Women’s early years can be found in the book A Place of Her Own, published in 1983, which can be read online.

Our Executive Team

Zaiba Qureshi

CEO

SUE CROFT, FCA, MSC, MA (CANTAB), DIPCH

Director of Finance & Resources & Deputy CEO

Jill Maddison

Director of Supported Housing

Mark Lake

Director of Operations

Quick links

Our Board

Susan Kane

Chair

Caroline Davies

Carlie Harper-Penman

Vice Chair

Troy Henshall

Chair of People & Customer Committee

Simon Basey

Yvonne Akinmodun

Elaine Marshall

Victoria Dingle

Helana Evans

Somayya Yaqub

Quick links

Follow Us

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Anti-social behaviour (ASB) can
make life unpleasant and lead to an
increase in serious crimes. It also
causes residents to feel fearful in their
estates and neighbourhoods.
Addressing ASB is time-consuming and
often involves collaboration with agencies
like the Police and Courts to secure legal
outcomes.
Last year, our tenants reported 27 serious
(Category One) cases of ASB to us, along
with noise nuisance issues and aggressive
behaviour. 17 of these cases were closed,
with one tenant rehoused.
Ethel Fosu, Head of Housing, said:
We are committed to ensuring
every resident feels safe and
supported. By addressing
anti-social behaviour, we aim to build
inclusive communities where everyone
can thrive.โ€
Our interns and students
T

In 2022/23, we continued to diversify our income despite
a challenging year. We are incredibly grateful to everyone
who supports us, including our corporate sponsors, trusts
and foundations and our individual donors. Without your
generosity, none of our work would be possible to provide
safer lives and positive futures for women and children.
Our funders this year include:
City Bridge Trust
The Mary Kinross Charitable Trust
Intuit QuickBooks
Comic Relief
The National Lottery Community Fund
Children in Need
Our thanks
Statutory bodies
MOPAC (Mayorโ€™s Office for
Policing and Crime)
Ministry of Justice
DLUHC Department for
Levelling Up Housing and
Communities
Royal Borough of Greenwich
London Borough of Ealing
Thank you for your
continued support during
the year. To find out more
about how you can support
us, visit hfw.org.uk

Empowering women and challenging inequality, is at the core of everything we do. We provide quality, affordable homes and a range of support services for women and their families in London. Below is a summary of all our services.


Woman in home kitchen

Housing

Housing for Women believes everyone has a right to safe, affordable housing regardless of circumstance. We own and manage over 920 homes across London. The majority of these are general needs housing, providing social rent homes to women and their families across the capital.

2 women chatting on sofa

Domestic Abuse Services

We run a range of specialist services to help women and children escaping abuse access safety and rebuild their lives, including refuges, a free helpline and support in the community.

Hands holding mug of coffee

RePlace

Our RePlace project supports survivors of human trafficking and modern slavery. We offer support in the community to women who have been trafficked into the UK for exploitation.


children playing indoors

ReUnite

Around one-third of female prisoners lose their home whilst in prison. Our ReUnite project, the first of its kind in the UK, supports women to secure accommodation and rebuild their families and relationships with children on release from prison.

2 women chatting

ReConnect

Our ReConnect project, offers supported accommodation for single women with complex needs on release from prison

Property image

Management and maintenance 

We provide maintenance and management services to other housing providers in Greenwich and Streatham.


group of women

ReConnect

Our ReConnect project, offers supported accommodation for single women with complex needs on release from prison

Here you will find all the information you need to know about your home and how we can help you as a tenant. You can find out how to make rent payments, read our newsletter or find out how to apply for training grants.

demonstrating how to use portal on ipad

Customer portal

The Housing for Women Customer Portal allows all residents online access to a range of housing services at the click of a mouse.

Living with us

Find all the information you need about living with Housing for Women here such as your local heighbourhood officer.

Community life

We are committed to involving you in aspects of our service delivery so that we can continue to improve it. We encourage all residents to participate in resident involvement and offer a variety of activities.

Quick links

Follow Us

Support us

Donate

Fundraise

Volunteer


Become a Corporate Partner

Friends of HfW

Leave a legacy


Philanthropy

Events

Foundations

Quick links

Follow Us

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Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Donate today and help us continue to provide safety and support for survivors.

We need your help to continue supporting women and children escaping violence and abuse, women escaping trafficking and women leaving prison with complex needs. Everyday, Housing for Women works tirelessly to support hundreds of women in London and we cannot do this without your support.

Our services have never been more in demand. We need to be there for women who have no one else to turn to. We need your support.

Together, we can empower survivors to take control of their lives, live independently and recover from the trauma of their experiences.

Thank you for your donation.

https://www.justgiving.com/donatebox/17381?u=https%3A%2F%2Fwww.hfw.org.uk%2Fsupport-us%2Fdonate%2F&d=false&r=donatebox_tj21_buttonv1


Find out more about our life-saving services for women and children in London by viewing the short films below: 

Watch Mira’s story

Find out about our domestic abuse services for children

Watch Sarah’s story

Quick links

Follow Us

Facebook logo
Twitter logo
Linkedin logo
Instagra logo

Contact us

Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP

Telephone: 020 7501 6120

Chat provider: LiveChat

Copyright ยฉ2024 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).

Without Prejudice HMCTS DJ Beecham Responsible K05EC530 Injunction Wookey Or Litigation Mervelee Myers Represent Kings College Hospital NHS Foundation Trust Judge Baron Recognition LEYF Conman John Fenton 2016 Sent Racism Claim Back CCMCC Judgement Ryan Clement Pay ยฃ9455.00 Samantha Jones ECRO DJ Jason Latham HHJ Parfitt Dight Criminals Need ERT DJ Bell Request Psychiatric Assessment Sent 7 Claims To CLCC DJ Swan DJ Greenidge DJ Richard Hayes DJ Sterlini DJ Naidoo Violent Nuisances Intended To Imprison Evict Me For Christmas Queen Camilla Put Commonwealth In Jeopardy Housing For Women Tainted Her 100 Birthday Card To Arnold Ebenezer Tomlinson 101 Neglected By NHS Disabled Pensioner Has No GP Dr Phil Gregory Colluded To Entrap Me With Risperidone Zombie Unable To Function Wait Until Husband Die Plot End Cover A-Z Abusers Richard Harty UEL MIC 7 March Make It Memorable Make It Viral Paedophiles In Charge Early Years Social Landlords Coercive Control Of Neighbour Leave Me Gag Am Author In Honour Of Strong Women Everywhere Sign By Mark Rowley Launch A New Met For London A Month After Label A Violent Nuisance How Much Will They Pay For 10 Years Defamation I Must Sort Mental Health SEND Advocacy Grandson Speech Delay Need Early Intervention 26/12/25

Refer

Refer

Dear customer,

Weโ€™re excited to share the winter edition of Connect, your resident newsletter! MM Response: Really so once more MM is an H4W Customer? How excited will H4W be when they are exposed?

Attached, youโ€™ll find the latest issue packed with updates, tips, and news, including:

  • Housing for Women featured in an ITV documentary on domestic abuse with Queen Camilla MM Response: Why is H4W and the Met Police not acting about Joe Hooper at Alma Grove?
  • Exciting news: Re Connect+ opens a second house! MM Response: Is this another TERRORCELL or DEATH TRAP?
  • Helpful Christmas and winter tips to make the season easier for you. MM Response: How about actions for Deborah Agnes Gilchrist and Joe Hooper at Alma Grove?

We hope you enjoy reading this edition. As always, if you have any feedback or suggestions, feel free to get in touch. MM Response: Please access wherever I post.

Wishing you a safe and happy festive season! MM Response: If I was not careful I would still be here. Am under attacks from the HATE MOB in Alma Grove.

Best wishes,
The Housing for Women Team

โ€‹By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. MM Response: H4W is just IGNORANT and BREACHING all LAWS LEGISLATIONS CODES of CONDUCTS and PRACTICES. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged.  MM Response: Is that why H4W and Devonshires Solicitors LLP got HMCTS to gag TENANTS? Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited.  MM Response: Lets hope H4W is aware they sent this to MM? If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete.  MM Response: Its mine so I will use it to help District Judge BEECHAM to start a PETITION to find out about the TENANTS affected by H4W and cohorts DISCRIMINATION. The sender does not accept liability for any errors or omissions.โ€‹โ€‹โ€‹โ€‹ MM Response: No they won’t they will be charged.
Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP. MM Response: I ran away from 17 Denchworth House Robsart Street Stockwell London SW9 0BN bare feet in the drizzling rain in the SUMMER 2000.

CONNECT
Whatโ€™s inside?
2 ReConnect+ opens second house!
The newsletter for Housing for Women residents Winter 2024
1 Winter Edition
3 One year on: how Touchstone Property Services has supported our residents
4
You said, we did!
5 Ealing teamโ€™s One -Stop-Shop success
6 Christmas and winter tips
8 Resident engagement and updates
9 Practical support for tenants
10 Stay connected with Housing for Women
12 Keeping you informed Domestic Abuse Services For over 40 years, Housing for Women has been supporting women and children in London escaping domestic violence and abuse. Housing for Women appears in ITV Documentary about domestic abuse. Housing for Women was pleased to be featured in an
ITV documentary on domestic abuse, led by HRH Queen Camilla. The programme, which aired on ITV and ITVX on 11th November, highlighted the voices of survivors and advocates working to end this crisis. MM Response: H4W will be exposed in Mervelee Myers RESEARCH. During her visit to one of our refuges, Queen Camilla met with a survivor who was rebuilding her life with the organisationโ€™s support. MM Response: If Queen Camilla is not careful she will be known as the QUEEN who supported H4W with destroying the lives of WOMEN who raised legitimate complaints about DISCRIMINATION. The Queen also spoke with our team about the vital services they delivered to help women
escape violence and abuse. Zaiba Qureshi, Chief Executive of Housing for
Women, said: โ€œWe were very pleased to contribute to this crucial conversation and to have HM Queen Camilla visit our refuge services. Domestic abuse is an issue that affects many, and it was essential that survivor voices were amplified and given a platform to be heard. We hoped this documentary would raise awareness and give courage to those experiencing abuse to seek help.โ€
You can still catch the documentary on ITVX.
Her Majesty The Queen met with a survivor of domestic abuse at one of our refuges (ITV/Love Monday) http://www.hfw.org.uk
Housing4Women
Registered Charity No. 211351
ReConnect+ opens
second house!
Great news! Our ReConnect+ team opened the projectโ€™s second house earlier this year. Lorraine Edwards, Deputy Manager at Reconnect+, said:
โ€œOpening our second house is a significant step for ReConnect+. It enables
us to support even more women on their release from prison, providing a safe and stable environment as they rebuild their lives and work towards a brighter future. Weโ€™re committed to empowering women and reduce their reoffending through holistic support and a supportive home.โ€
For more information or to make a referral for ReConnect+, please call 020 7501 6120 or email customer.service@h4w.co.uk.
ReConnect+ Customer Hub 020 7501 6120
2 / News 2 / News 2 / News
Customer Hub 020 7501 6120
3
One year on: how Touchstone
Property Services has supported our residents. As part of our commitment to providing reliable and efficient services to our customers, Housing for Women partnered with Touchstone Property Services in December 2023 to manage our rental income. Weโ€™re pleased to share that after a year of working together, weโ€™ve seen great results in supporting our residents and managing rental income.
Hereโ€™s what weโ€™ve achieved together:
Better rent
collection
Since December 2023, the number of tenants in arrears has dropped by
41, and arrears have been reduced by ยฃ93,000. This is thanks to
Touchstoneโ€™s proactive support for our tenants.
Growing the team Touchstone has added an Income
Officer, Lucy Turner, to help provide even more support to residents. If
you have any questions about your account, you can call Lucy directly
on 01225 259274. You can also email h4w@touchstoneresi.co.uk.
Ethel Fosu, Head of Housing, said: Weโ€™re proud of partnership with Touchstone and the positive impact it has made for our customers and our team. Together, weโ€™re working to keep homes safe and affordable for women in need.
If you have any questions or need help, please reach out to Touchstone or our Housing Team.
Staying connected Touchstone has responded to 4,840 contacts from residents and made 7,158 calls, texts, and emails to offer help, reminders, and
support for timely rent payments.
You said, we did!
Our action
We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to
contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our
Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very seriously. Hereโ€™s how we have acted on it. You told us That anti-social behaviour at one of our properties
was disruptive and upsetting for tenantsYou said, we did!
Our action We heard your concerns about anti-social
behaviour at one of our properties, which included
issues such as drug dealing, prostitution, and excessive noise.
In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership.
If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120.
You can also email us at customer.service@h4w.co.uk.
At Housing for Women, we take your feedback very
seriously. Hereโ€™s how we have acted on it.
You told us
That anti-social behaviour at one of our properties
was disruptive and upsetting for tenants and neighbours.
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Customer Hub 020 7501 6120
Ealing teamโ€™s One-Stop-Shop success
In November, our Ealing Domestic Violence and Abuse team hosted another
fantastic One-Stop-Shop event, offering advice and support to women in the local area. The session welcomed a spokesperson from FORWARD, an African women-led womenโ€™s rights organisation working to end violence against women and girls. Carolyn McCarthy, Team Leader at Ealing DVLA said It was fantastic
to host another One-Stop-Shop event, offering local women vital advice and support. These events are always incredibly popular, showing the demand for
accessible, community focused services. We were honoured to have
FORWARD with us, sharing their important work with everyone who attended.โ€
Thank you to everyone who attended! For more information about the service, please visit http://www.ealingdva.org.uk.
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Christmas and winter tips
Our Christmas opening hours Our offices will close at 1pm
on Tuesday, 24 December, and reopen at 9am on Friday,
27 December. Weโ€™ll also close at 4pm on Wednesday, 31 December,
and reopen at 9am on Thursday, 2 January. If you need to report a repair
or have an urgent issue while weโ€™re closed, please call us on 0207 501 6120.
We wish all our customers, partners, and stakeholders Seasonโ€™s Greetings!
Customer Hub 020 7501 6120
Managing your finances during the Festive Season
Paying by direct debit can be a simple and reliable choice, but you can also choose other methods such as standing order, online ranking, or PayPoint.
We understand that the festive season can be an expensive time for everyone. With the extra demands on your budget, itโ€™s important to plan ahead and ensure you can pay your rent and service charge on time. Missing your rent payments could result in added costs and even legal action, which no one wants to face in the New Year. For more information on how to pay your rent, visit our website by scanning the QR code below. Christmas: a time for togetherness, but support is here if you need it Christmas is a time we often associate with joy, celebration, and spending time with loved ones. But for many, the festive season can also bring added pressures. The strain of managing finances, expectations, and family dynamics can feel overwhelming. Sadly, for some people, this time of year becomes even more challenging due to the risk
of domestic violence and abuse. We often see an increase in women and children reaching out for support during the festive period. If you or someone you know needs help, please donโ€™t hesitate to reach out. For more information, call our Ealing Referral and Advice line on 020 4513 9678 or email referrals_edva@h4w.
co.uk. You can also contact our Greenwich team on 020 8317 8273 or email info_gdva@h4w.co.uk. Visit our websites at http://www.ealingdva.org.uk or
http://www.gdva.org.uk for more details. If you canโ€™t reach us, call the free Refuge
24-hour National Domestic Abuse Helpline on 0808 2000 247.
Remember, always dial 999 in an emergency or if someoneโ€™s life is at risk
Money-saving tips for Christmas The festive season is here, and we
know how important it is to make the most of your money. Weโ€™ve
gathered some easy, practical tips to help you enjoy a joyful Christmas
without breaking the bank โ€“ from thoughtful gifts to energy-saving ideas. Letโ€™s make this Christmas extra special, together!
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Look after your mental wellbeing this winter Winter can feel tough at times, but
remember, youโ€™re not alone. Weโ€™ve put together some helpful advice on how to keep your spirits up and stay connected with others through the dark and cold months. Stay Safe at Home this Christmas This time of year is about staying
cosy and safe with those who matter most. Our simple tips will help ensure your home is warm, safe, and ready for the festive season, so you can enjoy a worry-free Christmas. Read the full article on our website:
Read the full article on our website: Read the full article on our website: Resident engagement and updates.
Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At Housing for Women, weโ€™re always looking for ways to improve, and this upgrade is a big step towards a more efficient, forward-t

Our New Tenant Portal is Coming in 2025!
Weโ€™re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At
Housing for Women, weโ€™re always looking for ways to improve, and this upgrade
is a big step towards a more efficient, forward-thinking way of working together. Keep a look out for further updates next year. Weโ€™ll share more information via our website, Connect newsletter, and social media channels.
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Customer Hub 020 7501 6120
Reminder to check our FAQs about your service charges This autumn, we sent out letters about your service charge increase. If you havenโ€™t received yours, please contact us as soon as possible. If you have questions about your service charges and want to understand them better, please visit our website and check the FAQs section. It provides answers to common questions and explains how the charges are calculated. If the FAQs donโ€™t address your specific query, our Customer Service Team is here to help. You can reach us by calling 0207 501 6120 or emailing customerservice@4w.co.uk.
For more guidance on paying your rent and service charges, please visit our website for more information
Tenant Satisfaction
Survey
We recently ran a Tenant
Satisfaction Survey in partnership with Acuity, an independent research
company. Thank you for taking the time to share your feedback! Weโ€™ll publish the results in the spring edition of Connect and on our website early in the New Year.
Customer Panel update
Weโ€™re excited to share that weโ€™re recruiting tenants for our Customer Panel! Weโ€™ve received 12 applications so far, which weโ€™re currently reviewing. Our goal is to have the panel members in place by the end of January 2025.
Weโ€™ll share more details soon, including how you can get in touch with your
Customer Panel. Thank you
for your interest and support!
Volunteer with us!
At Housing for Women, volunteers are crucial to our work. They help us provide
essential services to vulnerable women and children. Our volunteers take on various roles, from office tasks in Finance, Neighbourhood Services, Customer Services, and Communications to hands on support for our service users. For instance, our Refuge volunteers, who must be female, directly assist women and
children escaping domestic abuse, offering practical help and a safe haven.
We also partner with universities to offer student placements, giving students valuable real world experience. Volunteering with us brings many benefits.
Youโ€™ll learn new skills, boost your confidence, improve your employability, and form meaningful connections. Itโ€™s also a chance to make a real difference by supporting some of societyโ€™s most vulnerable individuals. We provide thorough
training and regular supervision to ensure our volunteers feel confident and supported in their roles. If youโ€™re passionate about making a positive
impact and want to join a supportive community, consider volunteering with us. Your time and dedication can change lives. For more information on getting involved, please contact our Customer Service Team at 0207 501 6120.
You can also email customer.service@h4w.co.uk
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Practical support for tenants Let us help with damp and mould
Your home should be a safe and comfortable space, and weโ€™re here to help if youโ€™re dealing with issues like damp or mould. If youโ€™ve noticed damp or mould in your home that youโ€™re unable to tackle yourself, please donโ€™t hesitate to get in touch. Our team is here to support you and can give the
advice or help you need to resolve the issue. The sooner we know, the sooner we can help. To report damp or mould, please contact us on 020 7501 6120 or email customer.service@h4w.co.uk and weโ€™ll work with you to make sure
your home stays healthy and comfortable.
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Customer Hub 020 7501 6120
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Stay connected with Housing for Women We love keeping in touch with our
community, and now itโ€™s easier than ever to stay updated with all the latest
news and information from Housing for Women.
Follow us on Facebook and Instagram for updates, key announcements, and useful tips designed to help you make the most of your home and community. Whether itโ€™s advice on managing your tenancy, news about upcoming events, or support services you might need, youโ€™ll find it all there. Weโ€™re here to keep you informed, connected, and supportedโ€”so come and join the conversation!
Youโ€™ll find us at: Facebook Instagram
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Keeping you informed We always want to ensure we deliver great homes and
services for you; in fact, it is one of our key goals. An important way we do this is how we communicate with you. This includes giving you essential information and keeping you up to date.
Newsletter
Each quarter, we publish our Residents Newsletter, โ€˜Connectโ€™.
A link to the digital newsletter will be posted on social media.
It will also be emailed to you. We no longer print the newsletter because we want to be more environmentally – friendly. If you want a printed copy, please get in touch with our Communications Team at communications@h4w.co.uk or
call our Customer Services Team on 0207 501 6120.
What is โ€˜Connectโ€™?
Annual Review
We publish our Annual Review every year, setting out what we
have achieved in the previous twelve months. Weโ€™ll look at some of the
highlights from our year, share experiences from some of our
tenants and service users, and publish figures showing our impact while delivering value for money for our customers. The next edition is due in March.
We will let you know when itโ€™s published.
Head Office and
Registered Office
Our website
Our website has a lot of helpful information about what it is like to live with us. Itโ€™s also a great resource, from getting involved with your housing association
and neighbourhoods to accessing your housing services on our Customer Portal to the latest news.
Social media
You can stay updated with community information, Housing for Women updates, and news from the housing sector on our social media pages. Weโ€™re on
Instagram and Facebook. To better understand how you use social media and how we can reach you, we will be conducting a survey in 2025. Stay tuned for
more information.
โ€˜Connectโ€™ is designed for you, and so if you have anything you would like us to cover in future issues or you have a comment to make, please do let us know by writing to:
Connect Editor, Housing for Women, Sixth
Floor, Blue Star House, 234 Stockwell
Road, London SW9 9SP or emailing
customerservice@h4w.co.uk.
Housing for Women
Sixth Floor, Blue Star House
234-244 Stockwell Road,
London, SW9 9SP
Tel.
020 7501 6120
Email. customerservice@h4w.co.uk
http://www.hfw.org.uk
Housing4Women
Registered Chari