Refer to
To Whom It May Concern
Complaint: 202209405 – Housing For Women
Refer to
I will answer this with as much information that I have time for based on the nature of the breaches of the Equality Act 2010 Protected Characteristics that The Housing Ombudsman Services is responsible for. And allowing Housing for Women to get away with making the lives of tenants living hell in Housing for Women Property.
My husband 101 year old Arnold Ebenezer Tomlinson is in “Palliative Care” at Kings College Hospital NHS Foundation Trust. It is my duty to focus on his care and not allowing Housing for Women, and Devonshires Solicitors LLP to take up any more of my time. I was admitted to St Thomas’s Hospital on Tuesday as a result of trying to address this letter from Trina Philbert who is being coerced by Devonshires Solicitors LLP. By the way where is Narin Masera?
I will therefore, direct the Housing Ombudsman Services to go back to 2022 to find my first COMPLAINT and stop pretending this is the only complaint with the TERROR CELL that Housing for Women has become. I have been compiling a BOOK and I will make it public as well as sending it to the Housing Ombudsman Services. Can the HOS tell me why Trina Philbert think she has the rights to close the ASB Case pretending that that is all my complaints about H4W?
From: Mervelee Myers.. Sent: 26 March 2024 06:58
To: Sola Obajuluwa; H P; info@housing-ombudsman.org.uk; Gmail
Subject: FW: ASB Case Closure Letter
From: customer.service@h4w.co.uk
Sent: 25 March 2024 11:23
To: rattynembhard1956@gmail.com
Subject: ASB Case Closure Letter
Dear Mrs Myers,
I hope you are well.
Please see attached a letter for your attention.
Kind regards,
By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions.
Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
Mrs M Myers
16 Alma Grove London SE1 5PY
25th March 2024
Dear Mrs Myers,
Thank you for your report that we received on 08/12/2023. I have tried to further investigate this report over the last few weeks. You told us that: your neighbour has been kicking on your door and documented that there had been excessive noise from your neighbour. What we did: – Account of main actions taken: o Interviews: I contacted you on 22nd February 2024, 6th March 2024, and 11th March 2024, to discuss the ASB report with yourself, in aid of building an action plan to move forward. Findings / Outcomes Upon contacting you to discuss the ASB report on various occasions, you stated that you did not know what ASB I was taking about. On the 12th March 2024, you lastly replied to my meeting request with the following: “Can someone please ask Trina Philbert to leave me alone?” Due to this statement and unsuccessful attempts to engage with yourself prior about the case, I have been unable to complete an interview with yourself in relation to your ASB reports as it is not my intention to cause you any distress. What is going to happen next? We have decided to close the ASB case. If you experience any further ASB, please report this to us as soon as possible. We will reopen the case for you and take appropriate action to help resolve the ASB. You can report ASB to us by contacting customer services via email or telephone. Customer.service@h4w.co.uk 0207-501-6120 If you have any questions, please contact me via customer services. Yours sincerely, Trina Philbert Neighbourhood Officer
Refer to this
To Whom It May Concern
Should you be sending this to me or the solicitors? Based on the letter from Trina Philbert that caused me to end up in the hospital today. I will add this to the cyberbullying of Housing for Women and Devonshires Solicitors and the Housing Ombudsman Service. Please also take into account Deborah calling me on the 14th February 2024 after I came from court about keys. I recorded the conversation and asked her to send me an email, which she did.
Can you please refrain from trying to end my life after the death by slow torture am experiencing, ten years after the death of my mother with dementia. My husband is dying and your antics making me SICK.
Please send all correspondence to the solicitor. I am positive you can’t buy him out like Stephen Agera.
Regards
Mervelee Myers.
From: Duvaraka Balachandran
Sent: 26 March 2024 14:59
To: ratty.nembhard1956@gmail.com
Cc: Lina Amir
Subject: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961]
Dear Sirs,
1. Housing for Women v Mervelee Myers
Claim Reference: K02CL827
We write further to the above matter, in which we act on behalf of the Claimant.
We enclose by way of service upon you the following:
Hearing bundle;
Statement of costs.
A copy of the same has been posted to you today.
As you are aware, the claim has been listed for a one-day trial on 04 April 2024 at 10am at the County Court at Clerkenwell and Shoreditch.
Kind regards,
Duva
Duvaraka Balachandran | Paralegal | Devonshires
(she/her)
Direct Dial: 020 7880 4459. Switchboard: 020 7628 7576.
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From: casework@housing-ombudsman.org.uk <casework@housing-ombudsman.org.uk>
Sent: Wednesday, March 27, 2024 2:29 PM
To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com>
Subject: Case ID – 202209405 [REF/Qz/AP/m1/wK/]
27 March 2024
Dear Mrs Myers
Complaint: 202209405 – Housing For Women
I am getting in touch as you have contacted us recently about your complaint. Your case has been allocated to me today.
Housing Ombudsman Services Corruption
Mervelee Myers
To: info@housing-ombudsman.org.uk;
H P;
Mervelee Myers
Tue 19/03/2024 22:29
I will be lodging another Complaint jointly with Ms H Presley about the HOS and those covering for Housing for Women. This will be posted on all Social Media platforms. If Richard Blakeway wants to be listed with the Criminals needing Emotional Regulation Treatment covering for LEYF http://www.leyf.org.uk
LEYF Nurseries
Welcome to The London Early Years Foundation, changing the world, one child at a time.
Abusers RINGS of Richard Harty MIC operating out of HOC Nursery then he is welcome to the honours.
Now that Michael Gove is at Housing it will be my pleasure to remind him where I meet him in 2011 when he was at the Department of Education. Am sure they don’t want to be listed with the VIOLENT NUISANCE of Housing for Women Terrorcell and Traffickers of vulnerable Tenants and Families into unsafe Environmental Spaces put us at risk.
I am living with a person and her partner who poses threats to me and my husband. He is coming out of hospital tomorrow and I don’t put it past the Racist Terrorist Haters to start kicking my door again.
Either the Metropolitan Police turn up taking sides with the Attackers or don’t turn up at all. But sent 6 Officers with Battering RAM about a video posted online. I will ask that because HOS failed to act accordingly about my first COMPLAINT they are responsible for Housing for Women and Devonshires Solicitors LLP Narin Masera and Deborah Agnes Gilchrist 23 years of Discrimination against MERVELEE RATTY NEMBHARD-MYERS-TOMLINSON and Arnold Ebenezer Tomlinson.
I am waiting for the psychiatric ASSESSMENT on the 15th April after the Kangaroo Court for Unlawful Injunction threats of IMPRISONMENT and Eviction via Contempt of Court. HOS will be charged under the Equality Act 2010 Protected Characteristics for failure to act about our Complaint and allowing Housing for Women Terrorcell to get away with Discrimination.
The threats will be made public.
Regards
MERVELEE RATTY NEMBHARD-MYERS-TOMLINSON
I am Advocating on behalf of other TENANTS
Firstly I am very sorry to read that you are unhappy with our Service. I have raised this with our Service Compaints team who will be in touch in due course. Their email is complaintsaboutus@housing-ombudsman.org.uk, if you would like to contact them directly.
Re: Case ID – 202308890 [REF/JX/zY/WW/kX/]
H P <hpresley78@hotmail.co.uk>
To: RBlakeway@housing-ombudsman.org.uk
Cc: michael.gove.mp@parliament.uk;
+21 others
Tue 19/03/2024 15:20
Damien Egan .pdf
59 KB
2024-02-29 Letter to R – outside of jurisdiction.pdf
101 KB
5 attachments (800 KB)
Download all
Hi Richard
Thank you for sending the disappointing decision made by yourself and team in closing my complaint made to Damien Egan on 19 May 2022.
Please could you kindly accept this written appeal as you have ignored my appeal request made on Twitter where I have specifically requested an appeal due to the wrong decision being made as the complaint has nothing to do with the injunction and court case.
For you to close the complaint you are essentially stating that my complaint to Damien nearly two years ago is connected to the discriminatory abuse of power to obtain the injunction for A2Z Reapirs LTD to carry out the flooring & TJR Ventilation’s discrimination against me and my son right?
Many disagree with the Housing Ombudsman’s decision to close a complaint that has nothing to do with the retaliation from HfW for my refusal to withdraw my complaints and agree to their discriminatory and coercive non disclosure agreement which your department was involved in during the 2020 case in which you highlighted HfW’s unreasonable and discriminatory NDA terms in your 2022 determination of maladministration.
I hope you will reconsider and investigate my complaint that has been invalidated, disregarded and ignored by authorities in Lewisham and your department. If you continue to deny accountability and refuse to investigate my complaint, you’ll leave me no option but to make a complaint about your department and refer it to Michael Gove and other government departments as the complaint, neighbour’s death, the racism, inequalities, discrimination, domestic abuse, hate crimes and everything elese my neighbour went through has nothing to do with the court case or injunction.
Thanks
H Presley
On 29 Feb 2024, at 09:54, casework@housing-ombudsman.org.uk wrote:
29 February 2024
Dear Ms Presley
Complaint: 202308890 – Housing For Women
Please find attached a letter from the Housing Ombudsman Service.
Yours sincerely
Shaun
Dispute Resolution Adviser
PO Box 152, Liverpool, L33 7WQ
http://www.housing-ombudsman.org.uk
Follow us on
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Housing Ombudsman Services taking Liberties.
In terms of your complaint with your landlord, you mention that you have received a stage 2 response which you are not satisfied with. If you would like to ask the Ombudsman to formally investigate your complaint, I would be happy to progress this for formal assessment.
Let the Housing Ombudsman Services be Aware this is the Second Complaint and both are to be Investigated.
RE: Re: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
D do-not-reply@housing-ombudsman.org.uk
To: You
Tue 19/03/2024 07:37
19 March 2024
Thank you for contacting the Housing Ombudsman Service. This is an automatic acknowledgment. Please do not reply to this email.
Your email has been received and will be reviewed by a member of our casework team. If a response is required, we will contact you within 15 working days.
So that we can manage correspondence effectively, please include the unique reference number at the end of emails about your case. We also ask that customers provide only information specifically requested by the Ombudsman.
Our website has useful information about the Ombudsman, including resident and landlord portals for general help and advice as well as training.
If you need to discuss the case, you can call us on 0300 111 3000. Lines are open Monday to Friday between 9:15am and 5:15pm (except public holidays).
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If you wish to contact us about another matter please email info@housing-ombudsman.org.uk.
PO Box 152, Liverpool, L33 7WQ
http://www.housing-ombudsman.org.uk
Follow us on
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Let me Refer the Housing Ombudsman Services to my Online Portal Based On the Unlawful Injunction threats of IMPRISONMENT EVICTION Contempt of Court.
So that I can take further action and determine the next steps, please provide a copy of your landlord’s final response. I will then contact you again to discuss this in more detail.
Latest LIVE https://www.youtube.com/live/hQtBoEMe_yo?si=7WDRLg3-cvWyuZeT
Are you aware of the Court Cases?
Please note that I am on annual leave until 15 April, so please do not be concerned if I do not respond to any emails immediately.
I will suggest you get the information about the Court Cases and whilst you are at it. Please ask Housing for Women for my DATA from December 2000 that was wiped from the Customer Portal.
Re: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
Mervelee Myers
To: casework@housing-ombudsman.org.uk;
H P; +3 others
Tue 19/03/2024 07:28
To Whom It May Concern
19 March 2024
Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Dear Helen Ewens
Thank you for your email dated 18 March 2024, in which you are asking me for the impossible based on the situation that the Housing Ombudsman Service is responsible for putting me and my vulnerable husband in. As you have stated I provided lots of information, I should not have had to be under such DISTRESS having to complain about the HOS if they were not party to the “Systemic Discrimination” by Housing for Women over the years by allowing my neighbour Deborah Agnes Gilchrist to get away with 23 years of hate crimes against me and my elderly husband. I will repeat, you should not have a role to INVESTIGATE my complaint against the service provided by HOS because I should not have to complain. I will not be patronized by you explaining what your role is either, because there is proof that the HOS takes the side of the landlord against tenants and this is not unique to my case alone. See https://www.gov.uk/employment-tribunal-decisions/ms-m-myers-v-london-early-years-foundation-2300047-2016 for when it started and why HOS is negligent in its handling of my complaint about H4W in the first place.
Ms M Myers v London Early Years Foundation: 2300047/2016
Employment Tribunal decision.
Since you have chosen from the helpful information what you deem you want to investigate let me hone my writing skills about how the HOS discriminated against me by explaining that expecting me to be doing a response at this sensitive time is an addition to the discrimination. I am not sure if you are familiar with the “Equality Act 2010 Protected Characteristics” therefore, I will list the ways that HOS ignored them.
Breaches:
1. Age – my husband at 101 is now dying after the PTSD of living with the discrimination of 22 years of discrimination by the “Neighbour from Hell”. The YouTube video online of the person who came to deliver another summons from Devonshires Solicitors must be taken into consideration. Because I was served a BUNDLE on a Sunday evening and District Judge Richard Hayes claim this was reasonable time for me to attend court to defend myself. https://youtu.be/3og_5Mgkhrw?si=JqRjbAE7Gbh3DKIu.
2. Belief/Religion: I was sent a BUNDLE on Sunday Evening disrupting my RIGHTS to celebrate my BELIEFS and not to be discriminated against. As a carer I was at the Tessa Jewel Health Centre the next day with my husband for his “Diabetes Eye Check” I posted online about how STRESSED I was. https://youtu.be/wg77wbNT8Kg?si=nAFqexbG1jdyuob6.
3. Disability: Both myself and husband experienced 22 years that impacted on the disabilities that results in the slow demise of my husband health having to accompanying me to the County Court at Clerkenwell and Shoreditch taking a toll on the deterioration in his health. Since none of the District Judges were aware of the elderly man accompanying me to the KANGAROO COURT and district judge stated in the Court Order that I was assisted by my husband then HOS must take responsibility for not dealing with my “Complaint” about Housing for Women to get a resolution and I have to submit another complaint. I have developed an “Eating Disorder” as a result of the discrimination by Housing for Women. My name and character are DEFAMED by H4W and the 12 pages “Witness Statement” must be taken into evidence. The referral by Trina Philbert to the Maudsley NHS must be taken into evidence. Labelling me a “Violent Nuisance” by District Judge Sterlini who was involved in striking out my claims against Winsome Duncan must accept my Book IN HONOUR OF STRONG WOMEN into evidence. The fact that it was signed by Metropolitan Police Commissioner Sir Mark Rowley at the launch of “A New Met for London” must be taken in evidence. Because in July I meet Nigel Pearce at Elim House in Peckham where I was invited to a “Community Event organised by the Southwark Law Centre. Evidence can be accessed online. The fact that I will now have to do a “Psychiatric Assessment” is another case of the hate crimes against me. https://youtu.be/FOGwwIMgl9E?si=J3VGGE0LSck3B9ic.
4. Race: My husband and I are the victim of RACISM from my neighbour and other members of the Neighbourhood. The Metropolitan Police that joined Ms Gilchrist RACISM some captured on LIVE from my Husband moved here in 2000. To breaking the glass of the “Communal Door” on the 13th December 2021 and the Police Officer who was sent out in an Emergency chose to accuse me of shouting and threatened to leave by doing exactly that. Ms. Gilchrist was coerced by Housing for Women STAFF who set out on a CAMPAIGN of HATE CRIMES against me and my husband. https://youtu.be/io2KUFZzfK8?si=OkCI6VxNhU7T6MkJ.
The serious allegations are what they are because of HOS failures to act “Without Prejudices” in addressing my first complaint about H4W and allowing them to get away with wiping the Customer Portal of the DATA from 2000. Without Prejudice, I am not sure you are COMPETENT to investigate my complaint based on the HOS discrimination of other tenants who raised complaints against H4W. I am saying this because of my experiences of the past 10 years and prior to that how my complaints were handled. I was a participant in Dr. Maria Hudson’s research paper for the Policy Studies Institute “The Experience of Multiple Discrimination” recommended to ACAS. I was a participant in Mental Health Research with Dr. Faith Matcham at Kings College London. I was a participant in Diabetes Research. I conducted the “A Voice of a Child” research for my former employers http://www.leyf.org.uk CEO June O’Sullivan in August 2010. The year the Equality Act Protected Characteristics became LAW.
LEYF Nurseries
Welcome to The London Early Years Foundation, changing the world, one child at a time.
Once again let me affirm that by sending me this letter to provide you with specific examples is HOS using delaying tactics in the hope that I cannot comply with this dictate by the 25th March 2024 so HOS can abandon the complaint. Since you claimed I provided lots of helpful information, you should have deducted the information from that. I do not feel, I know and I have provided HOS with the information. Refer to https://youtu.be/umCkr178Nhw?si=3uknllF8mfDy6qYv.
Housing Ombudsman Services Breaches of the Equality Act
Treated Unfairly
You can find the answers in the “Helpful Information” you claim to receive and I will reference Ms. H. Presley as a “Case Study”. Refer to
Put at a Disadvantage
Is the HOS aware that I have been taken to COURT by H4W because of the failures of the HOS to address the COMPLAINT of 2022 in a timely manner? I will advise HOS to send someone to the County Court at Clerkenwell and Shoreditch on the 4th April 2024 and 25th July 2024. https://www.youtube.com/live/NHTA0sBNQrA?si=utJ0SrIL4LF_0tTI.
Violation of Dignity
I experienced 22 years of hate crimes at Housing for Women and HOS is negligent in not addressing my first COMPLAINT. Therefore, HOS is responsible by way of breaching the Equality Act 2010 Protected Characteristics leaving me to become the victim of Housing for Women staff who coerced Ms. Gilchrist to target me and my husband. Ms. Gilchrist cannot be held responsible for her behaviour because I asked for her to be supported. Instead of providing Ms. Gilchrist and myself the support we needed, H4W got the Metropolitan Police involved in the discrimination. H4W treatment further exacerbated my husband PTSD from the discrimination of my former employers and the Judiciary of England and Wales, the Criminal Justice System, and the Crown Prosecution Services. Refer to https://fight4justiceadvocacy.business.site for more. As well as getting targeted by H4W Devonshires Solicitors LLP set out on a campaign using my vulnerability against me. I was lucky enough to come home on the 25th October 2023 to save my husband from going into a HYPO that could cause his death. Because Narin Masera made a report against me and PC James Murphy from the Brixton Police visited my home with a letter. The lists of BREACHES are listed for the court, reasons HOS must send a REPRESENTATIVE to both Court dates.
I did not say the HOS label me a “Violent Nuisance” but they are definitely treating me like one. Please read and understand and don’t accuse me. I have been dealing with 10 years of such ALLEGATIONS. Refer to https://youtu.be/taA14IVIm9g?si=E5jYOel1Yb_NGsoJ.
I was labelled a “VIOLENT NUSIANCE” by District Judge Sterlini behind my back because of HOS failure dealing with my COMPLAINT of 2022.
Here is another example of HOS breaching my RIGHTS not to be discriminated against by giving me deadlines. HOS should not be giving me deadlines, but instead be aware of what is happening from the helpful information you claimed to have received. You will need a further 5 days to investigate my claim whilst I have lived at Alma Grove from 2000 experiencing HATE CRIMES. I am now in fear for me and my husband’s safety, based on the actions of Deborah Agnes Gilchrist, her partner, her friends, H4W staff, Devonshires Solicitors and agents, the Metropolitan Police that came with battering RAM to my door. https://www.youtube.com/live/0eRABvKHRD0?si=IO8RuxqFLcU2Xmin.
Are you aware that I am due in Court on the 4th April 2024? If I did not get a solicitor to represent me, I would end up like Ms. H. Presley. Let me update you that my husband is DYING and will be sent home from the hospital with support to die at my home that he considers his home from he moved here in 2001. The HOS is responsible for not acting about the COMPLAINTS of 2022 and letting Housing for Women getting away with DISCRIMINATION against vulnerable tenants. https://youtube.com/shorts/TUo5RKFdoAw?si=H7RHtcK4tOshVWlH.
HOS Threats
I consider your threats not to investigate my complaint as another case of DISCRIMINATION based on the fact HOS failed to address the first complaint and colluded with Housing for Women in taking the side of landlords against tenants. I must reference the case of Ms. H. Presley as an example. https://youtube.com/shorts/ryQeizcFGrY?si=-RWMj6jaijPcwsmC.
#merveleemyers MAPS @housingforwomen8227 & @metpolice_uk give #debbiegilchrist #power to #hate
youtube.com
Let me hope HOS have enough examples, barring that please subscribe to my various Social Media for more.
Regards
Mervelee Myers FD (Open)
Mental Health & SEND Advocate
Turn Activist.
From: casework@housing-ombudsman.org.uk <casework@housing-ombudsman.org.uk>
Sent: Monday, March 18, 2024 2:27 PM
To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com>
Subject: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
18 March 2024
Dear Mrs Myers
Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Thank you for your email of 29 February 2024, in which you have provided a lot of helpful information. My role is to investigate complaints about the service provided by the Housing Ombudsman Service, as opposed to the service provided by your landlord or any other organisation.
In your service complaint, you said that the Ombudsman has discriminated against you, and ignored your protected characteristics. This is a serious allegation, and I want to ensure that we investigate this thoroughly. So that we can do this, please could you provide some specific examples of what the Housing Ombudsman has done that has led you to feel that, on the basis of your protected characteristics, we have:
· treated you less favourably than other service users,
· put you at a particular disadvantage because of certain rules or arrangements which are in place,
· demonstrated unwanted behaviour that violates your dignity or creates an offensive environment for you.
You also said you would appreciate if the Ombudsman would stop treating you like we have done, labelling you a ‘violent nuisance’. It would be helpful if you could explain in what way or when we have labelled you as a ‘violent nuisance’.
Please could you provide any specific examples by Monday 25 March 2024. I will need a further 5 working days to investigate your complaint, which means I will aim to provide my response by Wednesday 3 April 2024 (allowing for the bank holidays around Easter).
If we do not receive specific examples, then we will be unable to investigate your complaint.
Yours sincerely
Helen Ewins
Service Complaints Investigator
PO Box 152, Liverpool, L33 7WQ
http://www.housing-ombudsman.org.uk
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
10 Years of Mervelee Myers Life Spent Addressing Discrimination Complaints
Automatic reply: Diane Abbott is not the Only One
NM
Narin Masera <Narin.Masera@devonshires.co.uk>
To: You
Sat 16/03/2024 10:05
I am currently away from the office, returning on18 March 2024. If your query is urgent please contact Michael Petrick at michael.petrick@devonshires.co.uk. I will respond to you as soon as possible upon my return.
Service of claim forms, application notices and all other court and other documents, notices of adjudication, notices of arbitration and contractual notices are accepted by post, courier, DX or fax. With respect to all communications by e-mail, if you receive an “out of office” reply, then your document has not been received, and you are asked to follow the guidance in that reply, or to contact our main switchboard on +44 (0)20 7628 7576.
Anti-Fraud Alert: Please note that we will never communicate any changes to our bank account details or our banking arrangements to you by email. If you are asked to send money to a different bank account please telephone (do not email) and speak to the person dealing with your matter, or the Accounts team BEFORE transferring funds. In the event that you send us the wrong amount of monies, we reserve the right to refuse receipt and/or return the entire funds to you.
This email is intended for the addressee named within only. It may contain legally privileged or confidential information. If you are not the named individual you should not read this email and if you do so, you must not under any circumstances make use of the information therein. If you have received this email in error, please notify the sender by return of e-mail and confirm that it has been deleted from your system and no copies made. We accept no responsibility for malicious or fraudulent emails purportedly coming from us and it is your responsibility to ensure that any emails purporting to come from us are genuine before relying on anything contained within them.
This e-mail and its contents neither purports, nor seeks, to comply with the formalities required by the Law of Property (Miscellaneous Provisions) Act 1989 section 2 and is not signed within the meaning of that section.
Devonshires is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact us. We have a procedure in place which details how we handle complaints which is available on request. If you are not satisfied with our handling of your complaint, you may have the right to complain to the Legal Ombudsman. You will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint or within one year of the act or omission about which you are complaining occurring, or within one year from when you should have known about the complaint.
Devonshires, Devonshires Solicitors, Devonshires Consultancy and The Debt Collection Centre are the trading names of Devonshires Solicitors LLP, registered in England and Wales with company number OC397401 at the address below. This Firm is authorised and regulated by the Solicitors Regulation Authority under the name of Devonshires Solicitors LLP and registration number 619881. A list of members is open to inspection at the address below. Unless expressly stated to the contrary the term “Solicitor” means a Solicitor of England and Wales. Any reference to a partner in relation to Devonshires Solicitors LLP is to a member of Devonshires Solicitors LLP or to an employee or consultant with equivalent qualifications and standing.
Devonshires, 30 Finsbury Circus, London EC2M 7DT tel +44 (0)20 7628 7576 fax +44 (0)870 608 9390
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I Will Be Active Online
All the best for now, and I hope to hear from you soon.
Post from Housing Ombudsman (@HousingOmbuds)
MM
Mervelee Myers
To: You
Sat 16/03/2024 09:52
Housing Ombudsman (@HousingOmbuds) posted at 6:00 am on Wed, Mar 13, 2024:
Residents and landlords – our consultation on the 2024-25 Business Plan is now open.
Have your say and help us improve complaint handling so more concerns are resolved effectively locally.
Take part today: https://t.co/4MlZkFuBey
#ukhousing https://t.co/72FvG8sbHk
(https://x.com/HousingOmbuds/status/1767792784914755807?t=7yiY9o0_j0Ywddl0SRoWpA&s=03)
Yours sincerely
Beki H
Dispute Resolution Adviser
PO Box 152, Liverpool, L33 7WQ
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Fight4justice 