PO Box 165, Liverpool, L3 6ZZ Websites: http://www.crb.gov.uk & http://www.disclosure.gov.uk.
Private and Confidential, Mrs Mervelee Myers ** Alma Grove, Bermondsey, London SE1 5PY.
CRB Telephone Number: 01516761467. Minicom: 08709090344. Our Reference: C1291-1141-1. CRM Reference: 2276440. Date: 02 November 2004. An Executive Agency of the Home Office.
Dear Mrs Myers,
Thank you for your letter addressed to the CRB Customer Services Manager which was received by the Customer Correspondence Team on 02 November 2004. I am investigating your complaint and will send you a full reply within 10 working days.
I enclose a copy of the CRB complaint procedure leaflet. This contains an explanation of how we resolve complaints and the steps you can take if you are still dissatisfied with our reply.
If you have not received a reply after 10 working days, please call me on the above telephone nymber both reference numbers.
Yours sincerely, PP Mr Keith Rimmer. Customer Correspondence Team.
