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Tell us what you think…
…following your contact with Nationwide on 27 August 2024.
Here in the Nationwide Feedback Team, we’re on a mission to improve Nationwide’s service.
Your feedback will help us to support all of our customers by making our products and services as good as they can be.
We’d really appreciate it if you could tell us what you think by taking this short survey.
Thank you – Nicola, Hollie and Paul
The survey is supported by our research partners, Kantar. All your answers are strictly confidential and will only be shared with Nationwide. You can request to remain anonymous to Nationwide later in the survey.
If you’d like to contact Nationwide, please visit the ‘Contact us’ page on nationwide.co.uk.
If there is a problem with the survey, please email CustomerResearch.ServiceTracker@nationwide.co.uk
Kantar – http://www.kantar.com
Market Research Society – www.mrs.org.uk
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| Nationwide Building Society <noreply@messages.nationwide.co.uk> | 15:02 (6 hours ago) | ![]() ![]() ![]() | |
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View this email onlineYour postcode is SE1 5PY Share your views and help shape NationwideHello Mervelee,As one of our 15 million existing members, your opinion matters to us. It’s how we can continue making our service the best it can be. Your experience with us If you could spare a few minutes, it would be great to find out about your recent experience with Nationwide on 27 August 2024. Just so you know, the survey link below will only stay open for 72 hours from the time this email landed in your inbox. After that, you won’t be able to open it. Take me to the survey Thank you for your time. The Nationwide Research Team Good to know This survey is carried out by Kantar – who are one of our research partners. They follow the Market Research code of conduct, meaning any answers you give to this survey are strictly confidential and won’t be passed on to any third parties (unless you give us permission to do that). When you reach the end of this survey, you’ll be given the option to decide if you’d like to be identified using the info you’ve given. We want to make sure any questions you may have about taking part in this survey are answered. So if you’d like to find out more, you can either contact us or Kantar in the following ways:Nationwide Head Office: 03457 30 20 11Nationwide Customer Research Team: CustomerResearch.ServiceTracker@nationwide.co.ukKantar: NationwideCXTeam@kantar.com For any more general queries around Market Research and the way it is conducted please see the Market Research Society website. Download our Banking appFind your nearest branchSend us a messageKeeping your money and details safeWe will:never ask you over the phone to disclose your PIN, card reader codes or one-time codes.never ask you to log into the Internet Bank, directly from a link in an email or text.never ask you to move money to a ‘safe account’.If you think the email looks suspicious, delete it straightaway.If you think you’ve revealed your personal or security details, find out what to do in our Help section. That’s the place to go for our latest guidance on keeping your money and details safe.About this emailPlease don’t reply to this email as the address isn’t monitored. If you’ve any questions, please visit our Help section.You can:unsubscribe to stop receiving these emailschange your personal details, including your postcode on the Internet Bank. Your updated postcode will show on emails sent from us within a weekWe’ll always include your UK postcode at the top of any emails we send you. If your postcode is missing, it could be that we don’t hold one for you.Just so you know, Nationwide isn’t responsible for the content of external websites.We monitor emails to minimise the risk of viruses. Whilst we’ve taken reasonable steps to scan this email, we can’t accept liability for any virus that may be contained in it.And finally…Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. You can confirm our registration on the FCA’s website.Nationwide Building Society: Head Office, Nationwide House, Pipers Way, Swindon, Wiltshire, SN38 1NW. ER080001 0124©2024 Nationwide Building Society |
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Share your views and help shape NationwideHello Mervelee,As one of our 15 million existing members, your opinion matters to us. It’s how we can continue making our service the best it can be. Your experience with us If you could spare a few minutes, it would be great to find out about your recent experience with Nationwide on 27 August 2024. Just so you know, the survey link below will only stay open for 72 hours from the time this email landed in your inbox. After that, you won’t be able to open it. 