Report of Potential Rogue Landlord or Agent ***************************************************
Submitted on Friday 02nd May 2025, 15:00pm
Submitted values are: Start —– Are you:: a current tenant Are you happy to provide your name and contact details?: Yes First name: MERVELEE Surname: MYERS Contact number: 02072310813 Email: ratty.nembhard1956@gmail.com
Page 1 —— Are you reporting a landlord, agent or both? : landlord Landlord name: HOUSING FOR WOMEN Landlord address: Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP
Landlord post code: Landlord email: communications@h4w.co.uk
Page 2 —— What”s the address of the property you”re reporting?: 16-16A Alma Grove Bermondsey London SE1 5PY
Post code: Postcode: SE1 5PY Local Authority: Southwark (9231) What”s the category of your complaint?: The landlord or agent refuses to make repairs, Problem with landlord or agent”s behaviour, Unfairly evicted, Other Please give us as much information about your complaint as possible: I was provided with Housing in 2000 after I was made homeless because of Domestic Violence. I had a good relationship with the Landlord, until 2021 when changes were made when my neighbour came in on the 13th December 2021 and smashed the glass to the communal door. By 2022 when new employees started matters escallatedd to me getting EVICTED. The information about the DISCRIMINATION is documented online.
The email you received and any files transmitted with it are confidential, may be covered by legal and/or professional privilege and are intended solely for the use of the individual or entity to whom they are addressed.
If you have received this in error please notify us immediately.
If you are not the intended recipient of the email or the person responsible for delivering it to them you may not copy it, forward it or otherwise use it for any purpose or disclose its contents to any other person. To do so may be unlawful.
Where opinions are expressed in the email they are not necessarily those of Southwark Council and Southwark Council is not responsible for any changes made to the message after it has been sent.
We are sorry to hear that you are experiencing problems with your housing provider.
In this case, housing for women is a housing association. You would need to direct any complaints in regards to repairs not being conducted through their complaints process.
If you are still unhappy at the outcome, you can then make a complaint to the housing ombudsman who will look into your case.
Complain about a council or housing associationWhat happens next. The ombudsman decides if they can look into the complaint. They write to you with reasons if they decide not to investigate. The Housing Ombudsman may try to solve problems within 2 months without a formal investigation using their early resolution process.. Most cases are decided within 6 months.england.shelter.org.uk
Kind regards
Sahra Mohammed (She/Her) Housing solutions assistant Housing Needs │ Housing Needs and Support W: southwark.gov.uk
The email you received and any files transmitted with it are confidential, may be covered by legal and/or professional privilege and are intended solely for the use of the individual or entity to whom they are addressed.
If you have received this in error please notify us immediately.
If you are not the intended recipient of the email or the person responsible for delivering it to them you may not copy it, forward it or otherwise use it for any purpose or disclose its contents to any other person. To do so may be unlawful.
Where opinions are expressed in the email they are not necessarily those of Southwark Council and Southwark Council is not responsible for any changes made to the message after it has been sent.
A report about noise is made to your landlord when noise disturbs or interferes with the enjoyment of your home.
You should make your landlord aware of noise that is disturbing you in your home and how it is affecting you. For example, if the noise is disturbing your sleep or having an impact on your health. Noise can affect people’s quality of life, cause physical and emotional stress, and affect performance at work or school.
There are different types of noise that can affect you in your home.
Household noise
Household noise happens every day. However, sometimes it can become an issue that affects neighbours. This includes:
shouting or arguing
noise from dogs or other pets
noise from children
excessive TV volume
noise from appliances
sound transference and movement from the property above/below or next door
loud music
Environmental noise
Not all noise that affects you in your home is caused by neighbours. A noise is considered a statutory nuisance under the Environmental Protection Act 1990 if it:
unreasonably and substantially interfere with the use or enjoyment of a home or other premises
injures health or is likely to injure health
Statutory nuisance could include noise from vehicles or nearby businesses or building works.
Local councils will investigate a complaint of statutory nuisance produced at any time of day or night.
Councils can also issue warning notices in response to complaints about noise above permitted levels from 11pm to 7am, even if that noise does not meet the threshold to be considered a statutory nuisance.
Noise that is made intentionally to disturb, alarm, or harass others is antisocial behaviour. This includes:
parties or loud car music
noise in communal spaces or open areas
loud noise at unsociable hours
If you are experiencing antisocial behaviour, you should report it to your landlord, and in some cases, the police. It is helpful to record times and dates of disturbances so that you can let your landlord know how often the problem is happening.
Work with your landlord to provide as much information as you can for it to investigate the issues. This might include providing a diary of when the noise happens and how long for.
Let the landlord know how the noise is affecting you at home – for example, if you cannot use a bedroom to sleep or concentrate if you work from home.
If you think the landlord is not taking the right action in response to reports you have made to it, you can make a complaint via its complaint process.
How your landlord should respond to reports of noise
Your landlord should take any practical measures to help reduce the notice and tell you the actions it will take to deal with the noise.
When your landlord investigates it must carefully decide whether the noise is household noise or caused intentionally. The landlord might apply its antisocial behaviour policy, or work with other agencies, for example the local council.
If noise recording equipment is provided to measure the level of noise in your home the landlord should explain how to use it. Use of recording equipment is not always right for the type of noise that is being reported. For example, some low-level noise might not be captured.
Where there is noise transference between properties, an inspection should consider the sound insulation between properties or laying carpet if there are bare floorboards. In some cases, people may not be aware they are making a noise. The landlord may decide to speak to your neighbour to find a resolution.
All reports of noise should be treated seriously and where possible, landlord staff should visit your home to listen to the noise in person.
The landlord must consider the impact the issues are having on you – regardless of whether it is considered ‘every day’ or low-level noise.
All reports of noise made to your landlord should be recorded and logged. This will help to consider the ongoing impact it could have over time and ensure reports are not closed without resolution.
If there is going to be a delay in addressing your noise report and the timescales provided are not met, the landlord should explain this at the earliest available opportunity and provide revised timescales.
Making a complaint about noise affecting you in your home
If you are unhappy with the way your landlord has responded to report of noise you have made to it, you can make a complaint. This should be made via the landlord’s dedicated complaints process.
You should clearly set out to your landlord why you are unhappy with the way it has responded to the reports of noise you have made to it and what you think it should do to put things right.
If the matter is not resolved after both stages of your landlord’s complaint process, you can refer the complaint to us. We can only consider a complaint if your landlord is a member of the Housing Ombudsman Scheme. This also applies to shared owners and leaseholders.
If the case is accepted for investigation, we will consider whether the landlord followed the correct policies and procedures and acted fairly and appropriately responding to reports of noise.
Our online webform which will check if your landlord is a member of the Scheme and ask you for more information about your complaint to see if we can help.
Our Spotlight report on noise complaints sheds light on the impact of noise on residents’ wellbeing and quality of life. We have produced a host of learning resources from the findings of this report and our casework. This includes case studies and practical recommendations for landlords to take steps to help residents that are living with noise.
This page is for residents who are thinking about bringing a complaint to the Housing Ombudsman so you can check whether a complaint can be considered.
This page is for residents who need to report an issue to their landlord. This could be any problem, such as a repair, antisocial behaviour or a query about a charge.
Please note, this form is to collect feedback to improve the website.Comments will not get a response from the Housing Ombudsman Service.If you need advice, please contact us.
Housing for Women overhauls processes and safeguards after resident incorrectly told she owed over £10,000 in rent – Mervelee Myers Name DJs Swan Greenidge Sterlini Hayes Pigram Bastin Bell Naidoo Beecham HHJs Richard Roberts Marquand On Offenders Register Rogues Gallery Ms H Presley And I Will Publish A Book From Social Media To Expose Miscarriages Of Justice Those Put Children Young People At Risk Nye Bevan No Society Can Legitimately Call Itself Civilised If A Sick Person Is Denied Medical Aid We Must Examine Zaiba Qureshi June O’Sullivan Changing Behaviour Power Get To Their Head I Am A Victim Of H4W Coercive Control Of Debbie Gilchrist Samantha Gibbs Trina Philbert Employed To Do Dirty Work Stirring Up Trouble Between Neighbours Use To Live In Harmony
10 April 2025
Housing for Women overhauls processes and safeguards after resident incorrectly told she owed over £10,000 in rentPrint
The Housing Ombudsman ordered an independent review of Housing for Women’s rent recovery practice following a significant failing in its approach to rent arrears and account management. Improvements made by the landlord include its record keeping, complaint handling and staff training.
The landlord incorrectly told a resident they owed over £10,000 in missed rent payments.
It changed the amount to £2,000 following a challenge from the resident and said it would be taking legal action.
Two days after Christmas, the resident received a notice seeking possession, a legal notice from the court to be evicted from their home. The resident came to the Ombudsman for help when the landlord did not respond to a complaint made to it.
The resident described the landlord’s actions as leaving them “struggling to cope.” The landlord ignored evidence to show the resident had in fact made the missing payments and requests to access their online rent portal. Instead, it continued to take legal action which further affected the resident’s mental health.
The Ombudsman can order a landlord to review its practices where it believes other residents may be affected by a failing in its service provision or process.
We also used our powers to investigate a complaint without a final response, after attempts to engage with the landlord were ignored and the landlord did not comply with a notice of complaint handling failure.
Since the review, the landlord has put in place new processes, safeguards, and staff training to improve the way it manages arrears and complaint handling. The landlord has now revised its complaints procedure to comply with the Complaint Handling Code and adopt a more empathetic approach.
The Ombudsman’s Spotlight report on attitudes, rights and respect cited the tone of communication with residents as a major factor that can affect the service the resident receives. Throughout contact with the resident, the landlord’s tone was dismissive and unsympathetic of the resident’s lived experiences. Nor was there evidence that the landlord offered support or reassurance and ignored requests to supply information.
The landlord said multiple failings were down to a single staff member that was being performance managed at this time, eventually leading to dismissal. The landlord also set out that lack of senior management oversight and understanding by finance teams of the rent process played a part in its service failure.
Richard Blakeway, Housing Ombudsman, said: “Throughout this case the landlord took an adversarial and heavy-handed stance towards the resident, despite her regularly expressing the impact of legal threats were having on her well-being.
“There can be an inherent imbalance of power between resident and landlord, and this case exemplifies it, very nearly leading to a family being unfairly evicted.
“Landlords have to do their job and residents have obligations to fulfil too, but the landlord’s handing was fundamentally flawed, and the complaint is littered with missed opportunities to reflect with a dismissive attitude, including of the Ombudsman, from the outset.
“Even were its actions right, landlords should consider how to adopt the right tone given the life-changing impact that eviction could have.
“I know many landlords would take an empathetic, person-centred approach, and others should learn from this experience. I also welcome the extensive changes the landlord has made to its record keeping and practice against the Complaint Handling Code following this review.
“As rent charges are made for the new financial year, this case shows the importance of regular reviews of rent arrears management. It also highlights the need for landlord staff to put themselves in the place of a resident, show empathy and provide support when working with a resident in arrears, or at risk of losing their home. This has never been more important given the current cost of living challenges and demand for affordable housing.
“We hope landlords can take learning from this to assess if their current procedures provide the right support to its residents and have adapted to financial pressures affecting the sector.”
In all cases where the Ombudsman issues a wider order, it provides the landlord an opportunity to share a learning statement.
Housing for Women learning statement
Following a severe maladministration order related to our failure to manage a tenants rent account and respond to the resident’s subsequent complaint. An internal review was completed, and the following issues were identified:
we did not take int account the resident’s vulnerability
there was no senior management oversight of the case
we repeatedly failed to the resident’s complaints
To ensure that this doesn’t happen in the future we have put in placed the following policies, procedures, and processes.
developed and implemented a new complaints policy and procedure that meets the Ombudsman’s Complaint Handling Code
developed and implemented a new compensation policy that gives staff clear guidance on when compensation should be offered
introduced new response templates for compliant responses, ensuring that staff have clear guidance on how a compliant should be responded to
ensured all staff have received training on the complaints policies and processes
introduced reporting and monitoring of all complaints ensuring that there is senior management and Board oversight of complaints, and these are being responded to within the Ombudsman’s published timescales
updated our rent arrears procedure to ensure it covers vulnerable residents and implemented additional steps within the procedure when managing arrears where we know the resident has a vulnerability – our procedure has also been updated to ensure that the Head of Housing & Customer Service must approve the serving of a Notice of Seeking Possession before it is served
our Head of Housing & Customer Service and Head of Finance meet on a quarterly basis to ensure that rent payments have been posted to the correct account
We are confident that the lessons learnt from this case have made our policies and processes more robust and ensured we have introduced effective monitoring of complaints and arrears management, ensuring that our approach to complaint handling and arrears management is robust and puts the customer first.
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Ombudsman sets out 4 tests of good communication to help landlords ‘avoid inadvertently stigmatising residents and rebuild trust’
24 April 2025
Ombudsman sets out 4 tests of good communication to help landlords ‘avoid inadvertently stigmatising residents and rebuild trust’Print
The Housing Ombudsman has released its monthly ‘learning from severe maladministration’ report, focusing on communications. The report forms part of its series relating to Awaab’s Law, helping landlords prepare for the new legislation in October.
The report identifies 4 key ingredients for effective communication which were absent in the cases examined:
timely
transparent
tailored
tone
Poor communication compounded what were already serious failings in responding to complaints about damp and mould. In one case, a landlord failed to act despite over 10 contacts from a resident and then prolonged the complaints process by 19 months. In another case, a resident for whom English is not her first language was left in damp and mould for 4 years with ongoing issues due to the language barrier, including the landlord not taking into account her health needs.
In a third case a resident struggled to get the landlord to respond to her complaints, with the landlord’s communication lacking empathy and internally referring to “this person” and bemoaning the number of requests for action.
The communication failings were present in both the service areas as well as complaints handling, and include poor internal communication and engagement with contractors and managing agents.
While the four Ts of good communication are lessons drawn from cases relating to damp and mould because of the proximity of Awaab’s Law, they could apply to all complaint categories.
Communications can often be a test of culture for an organisation, and this report from the Ombudsman comes a few months after a report from the G15 group of landlords found that residents reported the most common source of stigma was interactions with landlords, cited by 43% of respondents.
Richard Blakeway, Housing Ombudsman, said: “I have witnessed the raw emotions of residents who have experienced poor communication. Poor communication is the most common concern I have heard expressed by residents at public events.
“What can appear to be technical failings make residents feel unheard, dismissed and stigmatised.
“Communication reflects the landlord’s culture and values. We know some landlords communicate well and most people working in social housing are committed and compassionate, but we also know communication failings can create a perception of the landlord being uncaring. Getting communication right will avoid inadvertently stigmatising residents and rebuild trust.
“With Awaab’s Law 6 months away, confident communication will be essential. Central to effective communication under Awaab’s Law is the anticipated written statement. This is an additional step compared to what many landlords presently do. We’re yet to see the final specifics, but last year’s consultation outlined a minimum standard and the 6 specifics proposed by the government were sensible.
“But landlords also need to think about their communication either side of the written statement.
“At its heart, poor communications during the complaints process can compound failings by a service area. Instead of providing an opportunity to regain the confidence of the resident that the landlord is listening and what it is doing to put things right, it can further undermine trust between resident and landlord.
“Given most residents will remain with the landlord, that is unsustainable, which is why I would urge complaints teams and the Member Responsible for Complaints to focus on what we see as the four Ts of good communication by their organisation.”
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I left a message for Dr. Phil Gregory to prepare a letter saying he had seen some of the disrepair when he visited on the 27th October 2024. I also told him about the call from the MCP contractor for H4W and fact the person hung the phone up on me.
Dr. Gregory’s visit is linked to the ongoing issues with the Landlord because a Psychiatric Assessment was requested by the court. I am not sure if Dr. Gregory make connections to the disrepairs and my current mental and physical impairments. He told me that everything am saying that my neighbours, the landlord, the police, the WORLD is doing to me is in my head. He wants me to take MEDICATION, but I have no conditions for the medication he intends to prescribe.
Thanks
Mervelee Myers.
Please see this as proof that Dr. Gregory was not interested in helping me to get any support except to impose views about my Mental Health to let H4W get away with the unlawful injunction, threats of IMPRISONMENT and EVICTION because I raised legitimate concerns about the DISREPAIRS and 23 years of discrimination by the Neighbour.
Dr. Gregory made no efforts to get help for me after seeing the disrepair. The Mental Health Nurse was only asked to intervene when I went for the appointment on the 1st November 2024. All am getting told is repairs is not part of my job. The MH Nurse even threatened to hang the phone up on me. Luckily she did not and she called H4W and got the response. I advised her what to write in her response to me including references.
Everyone seems to have an agenda of putting LABELS on me.
Thanks
Mervelee Myers.
I am a member of the Housing Ombudsman Service Customer Panel for my experiences and skills but I have had to put in a Claim against the HOS for being party to H4W discrimination. Claim Number: 570MC490 sent to court. Here are some relevant information relating to the DISREPAIR case: 1. Case ID 202342943 Stage 1 Complaint. I have a few Case ID to sort as some belongs to another H4W tenant who is also facing an INJUNCTION. Case ID 202209405 Ref:/Qz/AP/m1/wK/
HOS has failed TENANTS in favour of LANDLORDS. I was a member of H4W Scrutiny Panel as the minute taker. That’s how Ms H Presley came to find Hermoine Cameron advocating on my behalf online. I am hoping to recommend Ms. Presley. But I will have to go to her home to talk to her. She does not communicate via the phone.
Thanks
Mervelee
This is total DISRESPECTFUL of tenants who are victims of landlords. HMCTS is party to allowing the landlords using unlawful injunctions to threaten tenants with IMPRISONMENT and EVICTION via Contempt of Court for raising legitimate concerns about not feeling SAFE in our homes anymore.
This is related to the Dispute resulting from raising concerns.
This is relevant because they signed for Witness Statement that was not true on behalf of Devonshires Solicitors LLP
I have taken the HOS to court.
I was kicked out by the GP at Nexus Health Group because she failed to provide Medical Reports that were written in a professional matter. She alluded to BIPOLAR that Dr. Phil Gregory is using to discriminate against me.
I spent the past 10 years trying to get JUSTICE… This is the Solicitor that H4W using to target TENANTS.
The SCARE tactics at work…
How H4W changed from CARING to SCARING…
This is linked to the issues with H4W…
The HOS failed tenants…
The HOS failed tenants…
H4W failed to respond to 6 CLAIMS…
H4W playing the fool because they secured an unlawful injunction…
District Judge Beecham Is Under Scrutiny For Sterlini Richard Hayes Pigram Naidoo Bell Party Breaches Eviction Act 1977 Housing 1988 K02CL837 Unlawful Injunction
Refer to
Dear Kingfishwr
Thank you for your email.
It’s more than unfortunate, this is life changing for me and my son in the worst way possible, being done out of spite, to harm us more as if they haven’t done enough harm and damage.
My head is pounding, my eyes are throbbing, my vision is extremely blurred and double, my back, feet, legs, neck , stomach are killing me, I’ve already taken over the recommended dosage of paracetamol due to the stress and anxiety causing me more pain, stiffness and muscle spasms on top of being weak, nauseous and bleeding heavy from my period. My blood pressure is constantly high which I have documented and as disgusting, humiliating, degrading and sickening as it is, I have to take pictures of my menstrual cycle because the obsessive landlord wants evidence of what I struggle with as a woman.
Any decent human being would show remorse and take accountability but all HfW have done is go against us, constantly coercing and controlling us, dictating as to where we can and can’t live. Why are we being abused in this way? As a GP, how much longer do you expect me at nearly 50 years old, to put up with this kind of coercive behaviour that has often left me suicidal? How dare anyone shame me for being suicidal or my mental health conditions that have been worsened by the pure hatred and contempt from my landlord, Labour and council?
I have no credit because I cannot afford to top up my phone, like I can’t afford to pay my electric, water and council tax bill. We shouldn’t have to contact anyone, it should be Lewisham council and Lewisham Labour doing the calls and helping as they caused this as they decided to victimise us like they did with Barbara.
I have no money to order boxes and packing materials, no money to pay for a deposit for a private rented property, no money to put our belongings into storage, no money to get a lawyer even though I’m eligible for legal aid, I have other bills and this is what Lewisham council made the decision to do to keep and my son because of my complaint to a Mayor? How could any GP, health or social worker be ok with what is being done?
I may as well be dead because you’re not going to help either me or my son and clearly my death couldn’t come soon enough for you all. If I had known HfW were going to do the same as L& Q did to their tenant, I would not have asked for reasonable adjustment but that was a perfect excuse for HfW and a Lewisham council to use as a delay tactic to give them enough time to continue with their exclusion, victimisation and discrimination to start legal action against me.
Had social services and Lewisham council taken my complaint in good faith instead of turn nasty and bitter, neither myself nor son would have suffered what we have since my complaint. It’s too late now for any of you to help us when we have been asking for help from everyone since before covid and aş time has gone, everyone has got more brazen and bold with fobbing us off.
On 7 Mar 2024, at 18:44, KINGFISHER (NHS LEWISHAM CCG) <LEWCCG.kingfisher@nhs.net> wrote:
Hello Hulya
It is unfortunate to hear that your situation has reached this stage, however, I do suggest you try contacting one of these organizations for homeless support;
Our free helpline – Shelter EnglandOur free emergency helpline offers urgent advice if you are homeless, have nowhere to stay tonight or are at risk of harm or abuse in your home.england.shelter.org.uk
Homeless LinkWe are the national membership charity for organisations working directly with people who become homeless in England. We work to make services better and campaign for policy change that will help end homelessness.homeless.org.uk
Homepage – Evolve Housing + SupportWe work to break the cycle of homelessness in London, providing housing and support to over 1,000 people each year.www.evolvehousing.org.uk
Also, I suggest a conversation with a Social Prescriber, who may be able to help regarding your situation.
Best regards,
Hana To
Care Coordinator
Kingfisher Surrey Docks Health Centre
lewccg.kingfisher@nhs.net
0208 692 7373 Kingfisher Square, SE8 5DA
0203 474 6060 Blondin Way, SE16 6AE
Please be aware we can only deal with small enquiries via email.
Please contact the surgery if you need to make an appointment or require further assistance.
I am contacting you to inform you tomorrow on Friday 8 March 2024 my landlord HfW Housing Association will be evicting myself and son from the property and we will be officially street homeless with no place to put our furniture and belongings due to the landlord, Lewisham council and Lewisham Labour’s continued victimisation against myself and son for my complaint made to Damien Egan on 19 May 2022 and the discriminatory injunction granted from the judge due to their contractors TJR Ventilation and Chigwell Group refusing to carry out repairs if I am present in the property as TJR Ventilation wrongly accused me of bullying him when I emailed him and copied journalists into the email. The insulting comments described by the manager Alyshia Watson on behalf of TJR Ventilation who was given access to our home twice once being unannounced and the second time on 7 December 2022 for a repeat inspection who was NOT followed by me or my son nor was he filmed by either myself or son as there is ring doorbell both outside the front door and inside the property for over two years due to poor security, perpetrators living in the building, the domestic abuse and hate crimes in and around our building.
Despite decanting not being required and Chigwell Group not carrying out the repairs, my landlord rehired the company A2Z Repairs LTD following complaints I made about his conduct & damage he caused to the property we live in. The contractors working for A2Z Repairs gave my neighbours permission to keep all their furniture and belongings in their homes, without the need to remove everything into Flat 7, a one bed void property in the adjoining block. Some neighbours were given permission to remain in their homes overnight without the need to stay in Flat 7. The director Steve from A2Z Repairs LTD and his main two contractors used their discretion and multiple times informed neighbours that the temporary housing to Flat 7 was disgusting and discriminatory and it was only being used against some tenants because it was a political decision and not the two contractors working for Steve at A2Z Repairs LTD decision to discriminate some tenants. Some neighbours were also given the right to refuse to have A2Z Repairs carry out repairs due to him botching up repairs and causing damage in previous work he has carried out.
Yet despite my neighbours all being witnesses and evidence proving that decanting isn’t required along with my complaint about A2Z Repairs and his unreasonable and intimidating behaviour since my complaint where neighbours have also complained about him, the landlord has continued to hire A2Z Repairs LTD for the repairs in the property despite ours and other tenants complaints.
The contractors working for Steve and Steve himself have stated that homes have leaks in the bathrooms with mould underneath the floorboards and the reason why the landlord is against some tenants being in the property to avoid them seeing the damage and conditions of the warping as that is what A2Z Repairs gave the diagnosis for the flooring defects many properties have had since 2013, with the flooring in the flat we live in, having the flooring repairs done in 2016 by Steve from A2Z as a result of the Housing Ombudsman’s 2016 Determination for my complaint made in 2014. Unfortunately Steve failed to carry out the correct repairs ordered by the Housing Ombudsman in 2016 and instead botched up the repairs causing damage when he redid the plumbing to the bathroom and kitchen resulting in multiple leaks throughout the years which many have been ignored. Similar has happened to neighbours with their flooring however none had to go through their MP, a two year complaint procedure with the Housing Ombudsman to get their flooring repaired. Some have had their flooring done for the third time and will need to have it done again due to the issues not being rectified to the defective flooring.
Despite sharing confidential details about my neighbours domestic abuse incidents and racial harassment an Asian family went through and incidents from Childers with Cllr Will Cooper when he visited myself and son in June 2022 and during an online meeting with MP Vicky Foxcroft after my neighbour Barbara Tannoh passed away in April 2022, we trusted Labour would help us and our neighbours with Lewisham council supporting us however my complaint to Damien Egan on 19 May 2022 has resulted in Labour, Lewisham council, the Housing Ombudsman retaliating, enabling and supporting our landlord to invalidate my complaint, safeguarding, the death of Barbara, domestic abuse and the blatant racism, discrimination and victimisation that Barbara had to go through when she was moved here from New Cross during lockdown where she had to witness neighbours domestic abuse and hate crimes.
There are at least FIVE victims who have gone through domestic abuse while living here who still very much live across the two buildings here. I don’t know who the victim and perpetrator are from Childers street as I have never met them. Both mine and my son’s names and address have been shared without our consent and knowledge with tenants I’ve never met including perpetrators but we do not know which perpetrators as HfW deny any data breaches or putting us at risk.
Having made Cllr Will aware of the incidents here and some from Childers street which were more serious than here with perpetrators living across both streets, I made it very clear to Cllr Will that we would move once we found a safe home and decent landlord who wasn’t like HfW or LBL as they had been so negligent and discriminatory against Black, Asian and other ethnic minorities who are disabled and have mental health conditions across here and Childers street and several other locations in Lewisham, Southwark, Greenwich and RBKC.
Cllr Will and others with a duty of care then took that on themselves to decide where is best and safest for me and my son, being fully aware of what my son had gone through with being robbed three times, the domestic abuse and hate crimes in both buildings here and Childers street and having the CAD numbers and data from the police for the incidents here since 2012 and Childers and cases reported to Labour, LBL and HfW by tenants and local community, it was and is the only right decision to not have HfW as our future landlord .
The council, Labour and HfW made the decision to use HfW’s contractors as justification to discriminate against us to force us into the adjoining building into Flat 9, a two bed flat that Alyshia Watson stated was specifically held and kept empty for me and my son despite me making it very clear that I would not accept any rehousing with HfW after the way they mistreated, exploded and racially discriminated against Barbara, Mervelee Myers and other women who I know have been racially abused against, disabled and vulnerable survivors like me who have mental health conditions being discriminated against and young people like my son who has been left with increased anxiety and vomiting due to the stress caused by the landlord’s relentless discrimination and victimisation for my complaints made to the ombudsman, Mayor of Lewisham and ICO.
We will not be moving into Flat 9 as this coercive and controlling approach has been done to leave me and my son intentionally homeless as the council and Labour have made it very clear, we are not welcome in Lewisham. Their attitude and demeanour is unacceptable when it comes to the racism, non existent equality, diversity, inclusion and equal rights.
We were sent 21 small boxes and two parcel tapes by HfW demanding we pack the whole two bed property and remove everything out into Flat 9. We will not be doing that, when we leave with everything packed, we will never ever be stepping foot here again after everything we have lived through, been put through and the risks we have been put at by HfW, Labour councillors and the council ignoring so many incidents, violence, abuse and perpetrators where we have directly witnessed the violence, assault or abuse.
We have no packing materials therefore cannot pack our belongings due to HfW withholding additional boxes and materials, they are also fully aware I am currently in significant debt of over £20,000 in court costs because they lied to the court and judge after I asked for reasonable adjustments. I was not aware at the time when I asked that the previous actions by my landlord with their harassment was done specifically for me to make a reasonable adjustment request again as they had dealings with L&Q about a similar case to mine where they victimised a tenant who made a reasonable adjustment request. That tenant was fortunate to have support from his care team however due to me being housebound and the agoraphobia, anxiety and panic worsening and not leaving the street since November 2021 and HfW being made aware in 2016 when they reported me to social services for being suicidal, they knew then that I did not engage in mental health services and since then specifically in 2016 and again in 2018 having provided my landlord with more medical evidence they increased my priority for rehousing.
I refuse to put up with bullying, harassment, intimidation, discrimination and victimisation and refuse to change my cultural ways and beliefs to please HfW, Devonshires, Labour and the council. I refuse to be silent about the VAWC and hate crimes here because we did not cause them and at the end of the day, this is about our safety, future, wellbeing and longevity. It’s an utter disgrace that so many individuals and organisations can jointly stand together to exclude and deny us help and support for the mess, abuse and suffering they caused and created.
Unfortunately we have been left with no choice but to go public and have asked journalists and local people for their help and support and to film the discriminatory eviction tomorrow that would have been avoided if Cllr Will, Cllr Bell, MP Vicky Foxcroft, Lewisham council and the Housing Ombudsman had helped us instead of retaliating and victimising us for my complaint dated 19 May 2022.
It has been very hard to stay alive and not end up hanging myself from the balcony as I’ve been tempted so many times but every time I push through and every time I try to stay alive, HfW carry out another action to psychologically torment me and my son.
It has a,so been very very hard not running away, I’ve come close many times, to wanting to vanish and dump into a river where I would drown and die but I’ve stopped myself as I would never want to give the satisfaction to HfW, Labour, the council or ombudsman of having their deplorable names attached to my death but either way, whether I die by suicide or die by murder or die by my health, everything that has happened to us in the last 12 years and the coming future is all down to the actions of all those who failed to help and all those who got involved to make things worse for me and my son. My death will be on every one of them.
Kind regards
H Presley
From:customer.service@h4w.co.uk Date: 6 March 2024 at 13:13:34 GMT To:hpresley78@hotmail.co.uk Subject:RE: Upcoming Deant Reply-To:customer.service@h4w.co.uk
Dear Ms Presley,
Thank you for your email dated Friday 23rd February 2024.
Apologies for the delay in responding.
In regard to your reasonable adjustments regarding communications, I understand that you do not wish to be contacted via telephone due to your circumstances. Are you able to share the document confirming this with me.
There are repair department officers will contact you directly when informing you of the information you have requested and with what they are dealing with for your case, I believe you have been supplied with the information you requested previously from them.
Your SAR’s request is being dealt with by the governance officer. Previously your requests were passed on to the governance team.
You are not being denied access to any risk assessments carried for yourself, I am not aware of previous ASB cases that have been completed for yourself, I have been unable to locate any information about ASB reports that you have made.
I am not aware of any reports of incidents in regard to what perpetrators and offenders you are referring too. As I do not have knowledge of this, I am unable to comment on this, as explained to you previously. This is not a disregard for anything that you have mentioned to me. I have contacted the local police team and asked them to provide me with a report of any ASB relating to yourself and your household. As your housing officer, I do have a duty of care to all my tenants.
In regards to your need for boxes, every household is unique. I had asked you to inform me how many boxes you needed as only you would be able to say how you want items packed and the actual quantity of items to be packed. Apologies if this caused any annoyance to yourself.
Kind regards,
Trina Philbert Neighbourhood Officer
From:customer.service@h4w.co.uk Date: 5 March 2024 at 12:19:26 GMT To:hpresley78@hotmail.co.uk Subject:Decant Move – Friday 8th March Reply-To:customer.service@h4w.co.uk
Dear Ms Presley,
Thank you for your email, please see our response below.
The property content list you’ve provided has been shared with the removal company. We are unable to provide for ourselves a list of items you would like to be moved but, have asked that 4 operatives attend on the day to facilitate your upcoming move. The removal company will not move/carry items placed in plastic bags or bin liners, therefor please ensure that all the items you require them to move, are appropriately packed/boxed. We have arranged for the removal company to attend with 10 additional boxes as on the day.
Dependant on the removal companies’ availability, we can arrange support with packing and provide additional materials such as tape and bubble wrap. Please confirm if you would like to any assistance here?
On Friday 8th March our contractors will attend your home at Flat 23, 130 Gosterwood Street at 9.30am to disconnect your electrical appliances. On the same day, an operative will reattend your decant property (Flat 9, 130 Gosterwood Street) between 2-4pm, to reconnect the appliances.
Caseys Removals are booked to attend your home at Flat 23, 130 Gosterwood Street at 9.00am to move your appropriately packed items to the decant property at Flat 9, 130 Gosterwood Street, on Friday 8th March 2024.
The contacts made on 25th, 31st January 2024 and 9th February 2024 were phone calls. Can you please provide the evidence of the agreed reasonable adjustments requested and approved by us?
Attached are the emails sent on 14th and 16th February 2024. Please accept our apologies on the last date error.
Please see attached a copy of the decant licence agreement for you to review, please sign this decant licence agreement and return it to us electronically.
List of Items
Electrical cooker
Washing machine
Fridge freezer
Kitchen Items most people use for a family
Storage unit
2 double bed base
2 double mattresses
2 wardrobes
2 chest of drawers
2 desks
4 bedside cabinets
Sofa
Sofa bed
Dining table
2 benches
Bookcase
Tv stand
TV
2 Desks
2 desk chairs
Electrical items
Clothes
Books
17 large storage
Regular household items that families here have for a 2 bed flat
On 29 Feb 2024, at 13:24, H P <hpresley78@hotmail.co.uk> wrote:
Dear HfW
I have received a letter from Devonshires yesterday 28 February 2024 with the letter dated 22 February 2024 with a copy of the injunction granted by the judge and a second letter included dated 27 February 2024 requesting details from me.
Was the housing officer Trina not able to email me directly to ask the questions instead of wasting more money on legal fees?
Please see response to your questions asked.
1- I am not able to provide a ful list of all the furniture and belongings we have. HfW have stated everything needs to be emptied out of the property and due to having insufficient time and materials to pack, I do not have the time to go around and list everything in the property.
Your contractor from TJR Ventilation and A2Z Repairs both have taken multiple pictures of the property including pictures from the expert from 2021 so that should give you an idea of what we have. Or you can view the images and videos on social media or ask Cllr Will Cooper who you have been working with closely for what we have that needs removing.
I am not an expert on moving so I do not know how many boxes are needed as we have not moved in nearly 12 years, similar to our neighbours who didn’t require to move out into Flat 7 nor where they forced to empty their homes from their belongings.
2.-What assistance is provided by HfW to help with moving?
3- We do not have gas in the property, you are fully aware all homes have electrical cookers that were previously disconnected and connected by A2Z Repairs LTD in 2016 following his failed attempt to repair the flooring which ended up botched up and more damaged.
4- All appliances we own electrical cooker, fridge freezer, washing machine.
5- The injunction states we must leave the property with all our belongings no later than 8 March 2024 therefore we will vacate on 8 March 2024, International Women’s Day.
How have you not been able to reach me when I do not accept calls?
I have responded to emails sent by HfW so please share the details for each individual contact made for 25 January 202, 31 January 2024, 09 February 2024, 14 February 2024 and 15 February 2024.
As you’ll see from the emails below I responded by email on
15 February 2024
17 February 2024
19 February 2024
23 February 2024
Can you please correct your records and stop sharing inaccurate details using Devonshires to threaten and intimate me with your continued harassment and abuse of power.
H Presley
On 23 Feb 2024, at 19:45, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
Please confirm HfW’s reason for refusing to pay £181.35 for the cost of the GP report requested by H4W and Devonshires when H4W have previously paid for other tenants medical reports from their healthcare providers? You must all be so proud with joy and pleasure causing me more financial burden and hardships, doing everything and anything to deteriorate my mental health and leave me for dead!
As a charity H4W truly have no shame or remorse for their corruption, incompetence, racism, sexism, disablism, discrimination and victimisation, the risks, harm and danger like a controlling abusive and coercive perpetrator trapping me, my son and others like Mervelee and the woman from Childers street who was evicted having been neglected, failed and discriminated or like Barbara, failed during the pandemic like Mervelee and many others with H4W’s toxic, harmful economic and financial abuse and exploitation, refusing to pay the GP cost for the report requested specifically by H4W who invalidated my disabilities and mental health as irrelevant, decisions made by women, many whom are older women, who have been through the perimenopause land menopause themselves long ayak yet as women they continue to be misogynistic, cruel, derogatory and demeaning to disregard, minimise and invalidate mine and my son’s health made worse by the prolonged and persistent inequalities created and caused between H4W, Lewisham council and Lewisham Labour whom seem to be unable to comprehend common sense, integrity, decency, compassion, respect, humanity or empathy despite the sufficient evidence already provided to H4W which resulted in my rehousing being put up to the highest priority need in 2018.
The harmful, discriminatory controlling, coercive economic and financial abuse against me and my son, being humiliated, discriminated and victimised, put at risk, depriving us of repairs, safety, dignity, equality, diversity, inclusion, being derogatory and disrespectful over our culture, disregarding, violating and invalidating my ethnicity as unrecognised with our cultural needs, beliefs, mental health and disabilities being ignored over repairs and our human rights and shamelessly building up court costs of over £30,000 reduced now £20,000 for whichI am liable for, was done out of pure hatred with full intentions to cause my mental health conditions to severely deteriorate and risks of suicide to increase and harm me and my son to have more control over us and trap us further as punishment for my complaint made on 19 May 2022 to Damien Egan.
The stigma and prejudice from H4W is deplorable, dehumanising and demeaning.
Please confirm who made the decision to refuse to contact my GP directly and the name of the social worker H4W made a referral to?
Why are you unable to provide the names of the people dealing with mine and my son’s Safeguarding at H4W and the suicide prevention officer for adult social services at Lewisham council?
It’s very easily accessible for you as you have full access to my files, along with having a duty of care and responsibility and have had no issues with sharing details with other tenants, MP, Cllrs, council officers, the HOS about those involved in our cases as contractors and staff have been openly discussing and sharing details as well as continuing to share false and inaccurate information with neighbours and tenants I’ve never met, wrongly lying that we have refused access for repairs despite us giving access to every person sent to the property including multiple unannounced visits. Would you like me to share the ring doorbell footage of the evidence of access being given to the adult social worker or the Safer Neighbourhood Team for Met Police? With the multiple inaccurate and false information being shared and stored on files and poor and inaccurate record keeping repeatedly and details on the Equality Impact Assessments, are H4W going to correct their records and notify the ICO about the non compliance?
You yourself have had meetings with Lewisham council officers and Lewisham Labour for how long now?
As the housing officer, Lewisham council officers, Cllr Will and caseworker for Vicky Foxcroft have been having regular meetings with H4W including yourself following my complaint to Damien Egan on 19 May 2022 and the home visit from Cllr Will on 17 June 2022 so you should know about the multiple victims and households for domestic abuse and hate crimes who still live here as well as perpetrators and who from Lewisham’s Safer Neighbourhood Team from Met Police deal with our area however having lived here since 2012, we have never had visits despite the meetings, number of incidents and number of people repeatedly put at risk and victims and survivors who are ignored.
Please kindly do look into who is dealing with the VAWC & community safety from Met Police, Safeguarding at H4W and Lewisham council as they have already dealt with very similar cases like Atrium House in New Cross, Sion House In Lewisham, Childers street where a woman was failed and neglected during the pandemic, like Mervelee and Barbara and it’s deeply concerning that despite my complaint on 19 May 2022, no lessons have been learned following the death of Barbara Tannoh on 12 April 2022.
Or Sarah who died from an overdose in 2016 and left for dead for how long before her poor body was discovered and removed in a body bag.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:31:26 GMT To: hpresley78@hotmail.co.uk Subject:Upcoming Decant Reply-To: customer.service@h4w.co.uk
Dear Ms Presley,
Thank you for your email.
Housing for women will not be paying any expenses in regards to your GP report.
At this time I am unable to provide you the information you have requested in regards to any referrals made by us and the names officers from the of safer neighbourhood team. I can look into this for you and provide you with a separate response once I have done so.
Kind regards,
Trina
On 23 Feb 2024, at 09:42, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
Thank you for your email.
Please clarify what you now understand as my housing officer of my reasonable adjustment requests regarding communication from H4W and those associated to the charity and visits and inspections from H4W and those associated with H4W?
Who is dealing with the timetable, schedule of works and booking in the companies from the repairs department?
Who is dealing with my overdue and delayed SAR’s now and who did you pass on my requests that were made to you nearly one year ago? Will H4W report their non compliance auto the ICO?
Why do you continue to withhold and deny my access to the ASB Risk Assessment Reports for me and my son?
Your attitude and response to perpetrators and offenders living in our building is shocking and shameful to say the least, which shows the total disregard for victims and neighbours. Does H4W not have a partnership with the police, SNT and social services? As a housing officer you have a duty of care and responsibility for the safety of everyone living here.
I do not know how many boxes and how much materials are needed however H4aw should know from the many inspections, videos, pictures and details taken by multiple companies and staff.
You should know how many boxes and materials are needed as whichever department dealing with the 4-5 households who moved our permanently to a new home, I assume it would be the same as theirs. It’s not hard for you to look up the data to find put what was provided to neighbours who moved out considering the high number of households who have moved out of Childers and here permanently so send whatever you deem appropriate.
H Presley
From: cust
From: Limbu Sarnim – AS-CU Sent: 29 February 2024 21:36 To: housing@h4w.co.uk Cc: ratty.nemhard1956@gmail.com Subject: Housing issues
Good Afternoon,
Police have been called in by Mervelee MYERS in regards to an on-going issue with her neighbour upstairs 14A ALMA GROVE, SE1. Police have attended in regards to the upstairs neighbour kicking the front door of Mervelee MYERS house multiple times. MYERS has stated it in an ongoing event and does not want any police action towards the upstairs neighbour. However, she wants the assistance from the “housing for women” to step in and help the neighbour to control their actions. Mervelee MYERS would also like to be contacted to help resolve the issue between the two parties.
Kind Regards,
TDC Sarnim LimbuMIST TEAM CCentral South BCU (Lambeth & Southwark)Metropolitan Police Service 07920 856806Walworth Police Station, 12-28 Manor Place, SE17 3BBwww.met.police.ukSarnim.Limbu@met.police.ukLambeth SouthwarkUnless otherwise stated this email isGSC Code – Official
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
Dear HfW
I have received a letter from Devonshires yesterday 28 February 2024 with the letter dated 22 February 2024 with a copy of the injunction granted by the judge and a second letter included dated 27 February 2024 requesting details from me.
Was the housing officer Trina not able to email me directly to ask the questions instead of wasting more money on legal fees?
Please see response to your questions asked.
1- I am not able to provide a ful list of all the furniture and belongings we have. HfW have stated everything needs to be emptied out of the property and due to having insufficient time and materials to pack, I do not have the time to go around and list everything in the property.
Your contractor from TJR Ventilation and A2Z Repairs both have taken multiple pictures of the property including pictures from the expert from 2021 so that should give you an idea of what we have. Or you can view the images and videos on social media or ask Cllr Will Cooper who you have been working with closely for what we have that needs removing.
I am not an expert on moving so I do not know how many boxes are needed as we have not moved in nearly 12 years, similar to our neighbours who didn’t require to move out into Flat 7 nor where they forced to empty their homes from their belongings.
2.-What assistance is provided by HfW to help with moving?
3- We do not have gas in the property, you are fully aware all homes have electrical cookers that were previously disconnected and connected by A2Z Repairs LTD in 2016 following his failed attempt to repair the flooring which ended up botched up and more damaged.
4- All appliances we own electrical cooker, fridge freezer, washing machine.
5- The injunction states we must leave the property with all our belongings no later than 8 March 2024 therefore we will vacate on 8 March 2024, International Women’s Day.
How have you not been able to reach me when I do not accept calls?
I have responded to emails sent by HfW so please share the details for each individual contact made for 25 January 202, 31 January 2024, 09 February 2024, 14 February 2024 and 15 February 2024.
As you’ll see from the emails below I responded by email on
15 February 2024
17 February 2024
19 February 2024
23 February 2024
Can you please correct your records and stop sharing inaccurate details using Devonshires to threaten and intimate me with your continued harassment and abuse of power.
H Presley
On 23 Feb 2024, at 19:45, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
Please confirm HfW’s reason for refusing to pay £181.35 for the cost of the GP report requested by H4W and Devonshires when H4W have previously paid for other tenants medical reports from their healthcare providers? You must all be so proud with joy and pleasure causing me more financial burden and hardships, doing everything and anything to deteriorate my mental health and leave me for dead!
As a charity H4W truly have no shame or remorse for their corruption, incompetence, racism, sexism, disablism, discrimination and victimisation, the risks, harm and danger like a controlling abusive and coercive perpetrator trapping me, my son and others like Mervelee and the woman from Childers street who was evicted having been neglected, failed and discriminated or like Barbara, failed during the pandemic like Mervelee and many others with H4W’s toxic, harmful economic and financial abuse and exploitation, refusing to pay the GP cost for the report requested specifically by H4W who invalidated my disabilities and mental health as irrelevant, decisions made by women, many whom are older women, who have been through the perimenopause land menopause themselves long ayak yet as women they continue to be misogynistic, cruel, derogatory and demeaning to disregard, minimise and invalidate mine and my son’s health made worse by the prolonged and persistent inequalities created and caused between H4W, Lewisham council and Lewisham Labour whom seem to be unable to comprehend common sense, integrity, decency, compassion, respect, humanity or empathy despite the sufficient evidence already provided to H4W which resulted in my rehousing being put up to the highest priority need in 2018.
The harmful, discriminatory controlling, coercive economic and financial abuse against me and my son, being humiliated, discriminated and victimised, put at risk, depriving us of repairs, safety, dignity, equality, diversity, inclusion, being derogatory and disrespectful over our culture, disregarding, violating and invalidating my ethnicity as unrecognised with our cultural needs, beliefs, mental health and disabilities being ignored over repairs and our human rights and shamelessly building up court costs of over £30,000 reduced now £20,000 for whichI am liable for, was done out of pure hatred with full intentions to cause my mental health conditions to severely deteriorate and risks of suicide to increase and harm me and my son to have more control over us and trap us further as punishment for my complaint made on 19 May 2022 to Damien Egan.
The stigma and prejudice from H4W is deplorable, dehumanising and demeaning.
Please confirm who made the decision to refuse to contact my GP directly and the name of the social worker H4W made a referral to?
Why are you unable to provide the names of the people dealing with mine and my son’s Safeguarding at H4W and the suicide prevention officer for adult social services at Lewisham council?
It’s very easily accessible for you as you have full access to my files, along with having a duty of care and responsibility and have had no issues with sharing details with other tenants, MP, Cllrs, council officers, the HOS about those involved in our cases as contractors and staff have been openly discussing and sharing details as well as continuing to share false and inaccurate information with neighbours and tenants I’ve never met, wrongly lying that we have refused access for repairs despite us giving access to every person sent to the property including multiple unannounced visits. Would you like me to share the ring doorbell footage of the evidence of access being given to the adult social worker or the Safer Neighbourhood Team for Met Police? With the multiple inaccurate and false information being shared and stored on files and poor and inaccurate record keeping repeatedly and details on the Equality Impact Assessments, are H4W going to correct their records and notify the ICO about the non compliance?
You yourself have had meetings with Lewisham council officers and Lewisham Labour for how long now?
As the housing officer, Lewisham council officers, Cllr Will and caseworker for Vicky Foxcroft have been having regular meetings with H4W including yourself following my complaint to Damien Egan on 19 May 2022 and the home visit from Cllr Will on 17 June 2022 so you should know about the multiple victims and households for domestic abuse and hate crimes who still live here as well as perpetrators and who from Lewisham’s Safer Neighbourhood Team from Met Police deal with our area however having lived here since 2012, we have never had visits despite the meetings, number of incidents and number of people repeatedly put at risk and victims and survivors who are ignored.
Please kindly do look into who is dealing with the VAWC & community safety from Met Police, Safeguarding at H4W and Lewisham council as they have already dealt with very similar cases like Atrium House in New Cross, Sion House In Lewisham, Childers street where a woman was failed and neglected during the pandemic, like Mervelee and Barbara and it’s deeply concerning that despite my complaint on 19 May 2022, no lessons have been learned following the death of Barbara Tannoh on 12 April 2022.
Or Sarah who died from an overdose in 2016 and left for dead for how long before her poor body was discovered and removed in a body bag.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:31:26 GMT To: hpresley78@hotmail.co.uk Subject:Upcoming Decant Reply-To: customer.service@h4w.co.uk
Dear Ms Presley,
Thank you for your email.
Housing for women will not be paying any expenses in regards to your GP report.
At this time I am unable to provide you the information you have requested in regards to any referrals made by us and the names officers from the of safer neighbourhood team. I can look into this for you and provide you with a separate response once I have done so.
Kind regards,
Trina
On 23 Feb 2024, at 09:42, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
Thank you for your email.
Please clarify what you now understand as my housing officer of my reasonable adjustment requests regarding communication from H4W and those associated to the charity and visits and inspections from H4W and those associated with H4W?
Who is dealing with the timetable, schedule of works and booking in the companies from the repairs department?
Who is dealing with my overdue and delayed SAR’s now and who did you pass on my requests that were made to you nearly one year ago? Will H4W report their non compliance auto the ICO?
Why do you continue to withhold and deny my access to the ASB Risk Assessment Reports for me and my son?
Your attitude and response to perpetrators and offenders living in our building is shocking and shameful to say the least, which shows the total disregard for victims and neighbours. Does H4W not have a partnership with the police, SNT and social services? As a housing officer you have a duty of care and responsibility for the safety of everyone living here.
I do not know how many boxes and how much materials are needed however H4aw should know from the many inspections, videos, pictures and details taken by multiple companies and staff.
You should know how many boxes and materials are needed as whichever department dealing with the 4-5 households who moved our permanently to a new home, I assume it would be the same as theirs. It’s not hard for you to look up the data to find put what was provided to neighbours who moved out considering the high number of households who have moved out of Childers and here permanently so send whatever you deem appropriate.
H Presley
From: c
Dear Trina
Please confirm HfW’s reason for refusing to pay £181.35 for the cost of the GP report requested by H4W and Devonshires when H4W have previously paid for other tenants medical reports from their healthcare providers? You must all be so proud with joy and pleasure causing me more financial burden and hardships, doing everything and anything to deteriorate my mental health and leave me for dead!
As a charity H4W truly have no shame or remorse for their corruption, incompetence, racism, sexism, disablism, discrimination and victimisation, the risks, harm and danger like a controlling abusive and coercive perpetrator trapping me, my son and others like Mervelee and the woman from Childers street who was evicted having been neglected, failed and discriminated or like Barbara, failed during the pandemic like Mervelee and many others with H4W’s toxic, harmful economic and financial abuse and exploitation, refusing to pay the GP cost for the report requested specifically by H4W who invalidated my disabilities and mental health as irrelevant, decisions made by women, many whom are older women, who have been through the perimenopause land menopause themselves long ayak yet as women they continue to be misogynistic, cruel, derogatory and demeaning to disregard, minimise and invalidate mine and my son’s health made worse by the prolonged and persistent inequalities created and caused between H4W, Lewisham council and Lewisham Labour whom seem to be unable to comprehend common sense, integrity, decency, compassion, respect, humanity or empathy despite the sufficient evidence already provided to H4W which resulted in my rehousing being put up to the highest priority need in 2018.
The harmful, discriminatory controlling, coercive economic and financial abuse against me and my son, being humiliated, discriminated and victimised, put at risk, depriving us of repairs, safety, dignity, equality, diversity, inclusion, being derogatory and disrespectful over our culture, disregarding, violating and invalidating my ethnicity as unrecognised with our cultural needs, beliefs, mental health and disabilities being ignored over repairs and our human rights and shamelessly building up court costs of over £30,000 reduced now £20,000 for whichI am liable for, was done out of pure hatred with full intentions to cause my mental health conditions to severely deteriorate and risks of suicide to increase and harm me and my son to have more control over us and trap us further as punishment for my complaint made on 19 May 2022 to Damien Egan.
The stigma and prejudice from H4W is deplorable, dehumanising and demeaning.
Please confirm who made the decision to refuse to contact my GP directly and the name of the social worker H4W made a referral to?
Why are you unable to provide the names of the people dealing with mine and my son’s Safeguarding at H4W and the suicide prevention officer for adult social services at Lewisham council?
It’s very easily accessible for you as you have full access to my files, along with having a duty of care and responsibility and have had no issues with sharing details with other tenants, MP, Cllrs, council officers, the HOS about those involved in our cases as contractors and staff have been openly discussing and sharing details as well as continuing to share false and inaccurate information with neighbours and tenants I’ve never met, wrongly lying that we have refused access for repairs despite us giving access to every person sent to the property including multiple unannounced visits. Would you like me to share the ring doorbell footage of the evidence of access being given to the adult social worker or the Safer Neighbourhood Team for Met Police? With the multiple inaccurate and false information being shared and stored on files and poor and inaccurate record keeping repeatedly and details on the Equality Impact Assessments, are H4W going to correct their records and notify the ICO about the non compliance?
You yourself have had meetings with Lewisham council officers and Lewisham Labour for how long now?
As the housing officer, Lewisham council officers, Cllr Will and caseworker for Vicky Foxcroft have been having regular meetings with H4W including yourself following my complaint to Damien Egan on 19 May 2022 and the home visit from Cllr Will on 17 June 2022 so you should know about the multiple victims and households for domestic abuse and hate crimes who still live here as well as perpetrators and who from Lewisham’s Safer Neighbourhood Team from Met Police deal with our area however having lived here since 2012, we have never had visits despite the meetings, number of incidents and number of people repeatedly put at risk and victims and survivors who are ignored.
Please kindly do look into who is dealing with the VAWC & community safety from Met Police, Safeguarding at H4W and Lewisham council as they have already dealt with very similar cases like Atrium House in New Cross, Sion House In Lewisham, Childers street where a woman was failed and neglected during the pandemic, like Mervelee and Barbara and it’s deeply concerning that despite my complaint on 19 May 2022, no lessons have been learned following the death of Barbara Tannoh on 12 April 2022.
Or Sarah who died from an overdose in 2016 and left for dead for how long before her poor body was discovered and removed in a body bag.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:31:26 GMT To: hpresley78@hotmail.co.uk Subject:Upcoming Decant Reply-To: customer.service@h4w.co.uk
Dear Ms Presley,
Thank you for your email.
Housing for women will not be paying any expenses in regards to your GP report.
At this time I am unable to provide you the information you have requested in regards to any referrals made by us and the names officers from the of safer neighbourhood team. I can look into this for you and provide you with a separate response once I have done so.
Kind regards,
Trina
On 23 Feb 2024, at 09:42, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
Thank you for your email.
Please clarify what you now understand as my housing officer of my reasonable adjustment requests regarding communication from H4W and those associated to the charity and visits and inspections from H4W and those associated with H4W?
Who is dealing with the timetable, schedule of works and booking in the companies from the repairs department?
Who is dealing with my overdue and delayed SAR’s now and who did you pass on my requests that were made to you nearly one year ago? Will H4W report their non compliance auto the ICO?
Why do you continue to withhold and deny my access to the ASB Risk Assessment Reports for me and my son?
Your attitude and response to perpetrators and offenders living in our building is shocking and shameful to say the least, which shows the total disregard for victims and neighbours. Does H4W not have a partnership with the police, SNT and social services? As a housing officer you have a duty of care and responsibility for the safety of everyone living here.
I do not know how many boxes and how much materials are needed however H4aw should know from the many inspections, videos, pictures and details taken by multiple companies and staff.
You should know how many boxes and materials are needed as whichever department dealing with the 4-5 households who moved our permanently to a new home, I assume it would be the same as theirs. It’s not hard for you to look up the data to find put what was provided to neighbours who moved out considering the high number of households who have moved out of Childers and here permanently so send whatever you deem appropriate.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:16:24 GMT To: hpresley78@hotmail.co.uk Subject:Upcoming Decant Reply-To: customer.service@h4w.co.uk
Dear Ms Presly,
Thank you for your email.
As you have informed me that you have previously made a reasonable adjustment request that was agreed to by H4W, I have enquired with management about this, so that I am fully aware of what has been agreed.
Your request in relation to the timetable, schedule of works and companies’ information and your further requested information in regards to matters under the repairs department, has been passed onto the property services department and they will contact you directly.
In regard to your SARs request, this has been passed onto the governance department for review and will contact you directly.
In regards to your request for the ASB Risk Assessment report held by us, that you previously requested this will be looked into and you will be provided with a separate response.
As your neighbourhood officer, I do not deal with repairs or any repairs functions, this is all dealt with by the property services department and their officers.
I am unable to give you an answer in regard to your question about perpetrators and offenders. I am unaware of incident this relates too, I do apologise.
In relation to your upcoming decant, your requests above, do not impact on your upcoming decant. I have asked you to provide me with the number of boxes you will need to help aid your move as I am unable to ascertain the number of boxes you will need alone for your belongings. I have arranged for 7 of each box size box to be delivered by our removal’s contractor to your flat.
Your box delivery will be Friday 23rd February 2024 between 10am – 12pm.
Please do inform me if you need any more boxes other than those provided to aid you.
Thank you
Kind regards,
Trina
On 19 Feb 2024, at 16:59, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
My GP has contacted me to inform me the cost of the report requested by Housing for Women will cost £181.35.
Please confirm whether Housing for Women will be paying my GP practice the fee requested for the report requested by Housing for Women and if so, when so I can inform my GP?
Please also provide the name of the adult social worker and caseworker for Lewisham council where I have been referred to by Housing for Women recently as well as the names of officers from the Safer Neighbourhood Team who have been dealing with the domestic abuse, perpetrators living in our buildings and Childers Street? Thanks.
Regards
H Presley
On 17 Feb 2024, at 12:28, H P <hpresley78@hotmail.co.uk> wrote:
Dear Trina
I’m glad you are now aware in 2024 as my housing officer that you are personally aware at the time of my reasonable adjustments. Can you please clarify what you now understand of my reasonable adjustment requests?
Can you please provide a copy of the timetable, schedule of works and companies booked into carry out the repairs and please confirm if A2Z Repairs LTD are booked to carry out any of the repairs in the property as they have confirmed Chigwell Group are not carrying out the repairs in the property we live in and confirmed A2Z Repairs LTD as the company carrying out the high level repairs ordered by the Housing Ombudsman Service for the 2022 case as well as the flooring repairs from the 2014-2016 case where the non compliance has been ignored for nearly ten years.
You will recall I asked you personally to share reports and documents last year which you responded to, so please could you confirm when I’ll receive my SAR’s that are outstanding since November 2022? Would you like me to send you a screenshot of the emails or do you have my emails on record?
The disproportionate und unreasonable legally binding discriminatory court order was granted because TJR Ventilation wrongly accused me of bullying him with Alyshia Watson telling the judge and the court that Tim refused to replace the extractor fan outstanding since 2018 if I was present in the property and that he would only carry out the repairs with me and my son removed.
The court and judge were also told that all companies working for Housing for Women have refused to work in the property we live in if I am present and no contractor would carry out any repairs with me or my son in the property despite A2Z Repairs allowing multiple households to keep their furniture and belongings in their homes as well as giving households permission to remain in their homes instead of using Flat 7, the hotel property to decant to, as stated by A2Z contractors it is safe for tenants to remain in their homes overnight with their belongings.
Please can you provide written confirmation from all the companies and staff members who refuse to attend our home as the judge wrongly assumed I would follow men around in the property filming them which as my housing officer you know is not true as the ring doorbell outside and inside our hallway has proven the truth as you know we’ve had to take additional security measures due to the domestic abuse and hate crimes ignored in our building where we have been personally targeted as well as being verbally abused and threatened by a violent domestic abuse perpetrator. There should be a record of this on H4W’s files for my account along with a record of all the rest of the incidents of ASB we have lived with since 2012. You’ll recall I had asked you personally for a copy of the ASB Risk Assessment Reports held for me and my son since 2012, I am yet to also to receive the reports held nearly a year on?
As the housing officer who has been dealing with the flooring project since it started by A2Z Repairs and the multiple repeat inspections we have had since the flooring repairs were first wrongly carried out and botched up by A2Z Repairs LTD, you should know the number of boxes and materials required as the witness statement from Alyshia Watson stated 14 properties out of 38 properties were booked to have the flooring redone again.
I note you have failed to respond to my questions how many perpetrators pose a risk to me and my son as well as our neighbours and confirm how many known offenders are living at Gosterwood and Childers? The data from the police should not be difficult for Housing for Women to obtain along with the data given to MP’s, Cllrs, Lewisham council and the reports made to H4W?
Regards
H Presley
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On 16 Feb 2024, at 1
Dear Richard
Thank you for forwarding my email sent to you to Shaun again. I appreciate as the CEO ypu do not personally respond to customers like me who have had their cases failed by the Housing Ombudsman despite overwhelming evidence proving Housing for Women doing everything possible to avoid the HOS investigating the complaint I made to Damien Egan, then Mayor of Lewisham following the death of my neighbour Barbara Tannoh who died on 12 April 2022. That is how long my complaint has been outstanding.
Richard, if you cannot be bothered to deal with the complaints ypu are selecting to be avoided for investigation, please ensure this case that is nearly outstanding two years, is passed onto a senior member staff for investigation.
What does Barbara’s death, the negligence, racism, discriminations and multiple inequalities against ethic monitory groups detailed in my complaint dated 19 May 2022, have to do with the unlawful and discriminatory injunction proceedings which was started by Mandy Dunstan On 5 May 2023, less than a year after my complaint was acknowledged my the then Mayor’s office?
Please confirm whether you are invalidating my complaint, the death of Barbara and the serious safeguarding failures, racism, discriminations and inequalities over the court action that has nothing to do with my complaint so I can take this matter further and share this across social media so the public, media and many tenants also being failed are fully aware of just how poorly the ombudsman fail cases in favour of landlords known to abuse their power to avoid investigations. I will be sharing fully my case with as many journalists, campaigners and groups as it’s very clear how the Housing Ombudsman continue enabling and protecting Housing for Women while families and women continue being exploited, manipulated, gaslighted, discriminated and in some serious cases like Mervelee being victimised over her complaint to the ombudsman and please consider contacting Barbara’s family for more information about the serious negligence and discrimination she was made to ensure due to Housing for Women retaliating against her for speaking out publicly and asking for the help of her MP and others.
Kind regards
H Presley
On 12 Feb 2024, at 16:12, casework@housing-ombudsman.org.uk wrote:
12 February 2024
Dear Ms Presley
Complaint: 202308890 – Housing For Women
Thank you for your email on 9 February 2024 asking for a copy of the information The Housing Ombudsman Service holds on you. I have now passed this to the relevant team to respond to you.
In terms of your complaint against Housing For Women, the landlord has stated the complaint falls outside of our Juristiction because you have been to court. I have therefore asked it to provide us with a copy of the court stamped paperwork to confirm this.
If the landlord does provide us with court stamped paperwork regarding the same issue as your complaint, I am sorry to confirm that we will likely need to close this case as a court supercedes our involvement. If you are unhappy with a ruling made by the judge, you must refer the matter back to the courts.
I will let you know as soon as the landlord responds.
Yours sincerely
Shaun Dispute Resolution Adviser
PO Box 152, Liverpool, L33 7WQ http://www.housing-ombudsman.org.uk Follow us on You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website. The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture. To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
It’s very disappointing to hear that you have been trying to call to discuss the upcoming decant when you are fully aware that I do not accept phone calls and part of my request for reasonable adjustments was for contact and communication to be in writing. Please therefore refrain from disrespecting and disregarding my request previously agreed by Housing for Women and refrain from making any contact via phone calls. You are also fully aware I do not have any credit therefore any text messages sent like previously by your contractors or staff will not be responded to.
Can you please put in writing what you wish to discuss about the discriminatory decanting and please explain why my neighbours were given permission to keep their furniture and belongings in their homes during their flooring repairs being carried out by A2Z Repairs LTD and why we are being victimised and forced to pack and remove everything out of the property?
There is plenty of evidence from neighbours proving they were given permission to keep their furniture and belongings in their homes.
Why are you asking me how many boxes we need? My neighbours were not made to box and pack everything up while they were also given permission to remain in their homes instead of using Flat 7 that is being used as a hotel room?
Only three households were made to pack and empty their homes due to being permanently rehoused away from here.
Please confirm how many perpetrators continue us to pose a risk to victims and survivors still living here and on Childers including victims of other hate crimes?
Many thanks.
Regards
H Presley
On 14 Feb 2024, at 16:01, customer.service@h4w.co.uk wrote:
Dear Ms Presley,
I hope you are well.
I have been trying to call you to discuss your upcoming decant, unfortunately I have been unable to reach you.
I am contacting you in regards to your upcoming decant. I need to arrange packing materials for yourself, ie. boxes to be delivered to your home for your move into the decant property.
Can you please confirm how many boxes you will be needing to pack your belongings? We have small, medium and large boxes, you can have a combination of any.
Can you please confirm the ideal date you would like to choose for your move? Once given, I will be able to contact our contractors to book and further confirm this with yourself.
Alternatively, please contact customer services on 0207 501 6120, or by email and advise them of the best time to contact yourself if easier and I will give you a call back.
Thank you
Kind regards,
Trina Neighbourhood Officer
By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions.Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
fuck off nutter
On 09/02/2024 09:52 GMT Mervelee Myers <ratty.nembhard1956@gmail.com> wrote:
To Whom It May Concern
I have decided to take on Activism as a Mental Health and SEND Advocate on the date that I was the last person to see my father alive and the first to find him dead. I never forgot the anguised screams from my mother saying “He Can’t be DEAD, he did not get a DRINK of WATER”. I was at the end of the telephone on 1st June 2014 when Mama Lou took her last breathe.
I have been pushed over the edge by the Judiciary of England and Wales, the Criminal Justice System, the Crown Prosecution Service to becoming HCT Group Impact Report 2016 of 1 in 5 of all SUICIDES are associated with UNEMPLOYMENT. When I did not commit suicide after Police was sent to MURDER me under cover of LEYF Margaret Horn Lecture on 30th November 2020. I was made a CRIMINAL needing Emotional Regulation Treatment. Eventually my husband and I TRAUMATISED became 600,000.00 older people in the UK say they leave home once per week or less.
I am fearful of Ms Presley being able to survive the INJUNCTION and £30,000.00 COST by the HMCTS despite making efforts to have the matter resolved. Ms Presley is unable to get LEGAL REPRESENTATIVE. I understand what is happening to Ms Presley because it happened to me twice before and now Stephen Agera of Charles Hills & CO abandoned me. I am only prevented from becoming a SUICIDE STATISTIC because I have managed to get SOLICITORS.
I want to draw the plight of Ms Presley to the attention of the world before I have to live to regret I did not act to help her and her SON.
I am contacting you for more details about my complaint dated 19 May 2022 which was closed at stage 2 by Housing for Women, without providing me with a copy of the stage 2 response.
Nearly two years on from making the complaint, it’s utterly unacceptable that your department has once again failed to take my complaint seriously instead helping and protecting Housing for Women in order to avoid investigating my complaint.
Please also kindly share all correspondences and data you hold on me and have shared and received since 19 May 2022 as a subject access request.
Many thanks.
Kind regards
H Presley
From: Dominique Benjamin <Dominique.Benjamin@h4w.co.uk> Date: 18 December 2023 at 13:51:39 GMT To: H P <hpresley78@hotmail.co.uk> Cc: RBlakeway@housing-ombudsman.org.uk, casework@housing-ombudsman.org.uk Subject:RE: Case ID – 202308890 [REF/JX/zY/WW/kX/]
Good afternoon Ms Presley,
Following my email sent to you on the 9th November 2023, I am contacting you to advise that we will not be escalating your complaint to stage 2 of our complaints process. Reason being as detailed in your 1st stage response is due to the ongoing legal case, we are at this stage unable to undertake any actions which could infringe or undermine the legal process which is already in place. Therefore, your complaint will be closed with no further action until the outcome of the court case has been determined.
We now consider your complaint closed.
Kind regards
From: Dominique Benjamin <Dominique.Benjamin@h4w.co.uk> Sent: Thursday, November 9, 2023 3:19 PM To: H P <hpresley78@hotmail.co.uk> Cc: rblakeway@housing-ombudsman.org.uk; casework@housing-ombudsman.org.uk Subject: RE: Case ID – 202308890 [REF/JX/zY/WW/kX/]
Good afternoon Ms Presley,
Thank you for your email, I am sorry to hear you was not satisfied with our Stage 1 response, in line with our complaint policy please can you let us know what your outstanding issues are and what outcome you are seeking.
Following the correspondence received from the ombudsman on the 3rd November, please find attached Housing 4 Womens response letter in relation to the outcome of the investigation and the actions we are taking in line with the recommendations set out.
Let me put on record that Mervelee Myers did not send any inquiry to SMART Scholarship Application: Mervelee Myers CRM:0000094051681 and I will therefore address this matter with the seriousness it deserves.
Without Prejudice let me put on record that “The Student Money Advice and Rights Team (SMART) will be listed amongst the Richard Harty Men In Childcare PAEDOPHILE RINGS operating out of HOC www.leyf.org.uk Nursery since 2010 Equality Act Protected Characteristics became LAW.
Richard Harty and LEYF CEO June O’Sullivan will go down in history for their roles in the ABUSE REVIEWS posted on Google during the ET https://www.gov.uk/employment-tribunal-decisions/ms-m-myers-v-london-early-years-foundation-2300047-2016 that were sent to me by Winsome Duncan. Winsome Duncan was groomed by Barrister Ryan Clement to find vulnerable black people online for them to scam. I was made a victim of the Judiciary of England and Wales Judge Freer and Panel of Mr Dixon and Ms Fennell that took 5 months to copy and paste the RESPONDENT SUMMARY by conman John Fenton. Who barrister Samantha Jones groomed to represent LEYF as a solicitor.
Let me put online that I applied for the SEND Teacher Qualification and got funded and a Mental Health Practitioner. I was advised that one of the Modules I chosen was too low for my qualifications and advised to upgrade. I had actually attended the classes until Richard Harty panicked and called my mobile on 27th September 2021. Here is the URL for the call Richard Harty is a Paedophile https://youtu.be/P-mKKSiG0M4 and Richard Harty https://youtu.be/6-Znc717izc for more.
I have had enough of the A-Z of ABUSERS and if SMART want to be listed I will do them the pleasure.
Thank you for your enquiry. The Student Money Advice and Rights Team (SMART) will endeavour to respond to your query shortly. In the interim, it may be advisable for you to visit the following links for further information relating to student funding:
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Without Prejudice Mervelee Myers will use this to save Ms Presley from doing the UNTHINKABLE on the date my FATHER passed away.
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Dear Sir/Madam,
Thank you for your email.
Your enquiry has been forwarded to the Southwark Antisocial Behaviour Unit (SASBU) and an officer will contact you within the next 7 working days, if need be. Your reference number for this request is SWK-94403.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,
Oliver Brain Environmental Services Southwark Council || Housing and Modernisation
———- Original message ———- From: noreply@southwark.gov.uk Date: Sunday, January 7, 2024 at 15:28 To: environment@southwark.gov.uk Subject: Noise complaints output
A noise complaint has been logged on the southwark website. <br> Ref no: 2151986<br> Form no: Environment – Noise Complaints
Thank you for emailing the Social Care and Education Complaints Team. You can find information about how your concerns will be considered here: http://www.southwark.gov.uk/complaints
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Thank you for email.
Your request has reached the Information Rights Unit. Our unit deals with requests for personal information held by the Metropolitan Police Service (MPS) under the Right of Access provisions of the Data Protection Act 2018.
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From: Mervelee Myers <ratty.nembhard1956@gmail.com> Sent: 03 January 2024 18:47 To: IRU Mailbox – DO NOT REPLY <MPSdataoffice-IRU-DONOTREPLY@met.police.uk>; Data Office Mailbox – Triage Team <MPSDataOffice@met.police.uk>; AS Mailbox – Staff Office <ASMailbox.StaffOffice@met.police.uk>; Gmail <ratty.nembhard1956@gmail.com> Subject: RE: Neighbour’s CCTV
Good Afternoon
Thank you for your email.
Following up from my request about the incident that happened at 16 Alma Grove when my door was kicked by the Neighbour’s partner who was shouting obscenities as well. The Metropolitan Police Officers were on YouTube Live telling me it’s my word against the person who was kicking the door.
I have been informed that however kicked my door would be captured on the Neighbour’s CCTV. The Neighbour continues letting in people at the Communal Door to knock on my door. My 100 year old husband and myself are no longer safe here. How can I be helped to get evidence of how kicked the door and stopping the Neighbour from letting in people to knock at my door.
Please note this unit only deal with requests for personal information. We are not able to disclose certain third-party information under Section 45(1)(b) of the Data Protection Act 2018 (DPA). You will need to submit your request to the appropriate Basic Command Unit (BCU). From the details provided, the following contact details may assist you;
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Possession Hearing K05EC530 HEARING 19TH December 2023
To Whom It May Concern
I am bringing to your attention the fact that bundle that were attached is not my ARGUMENTS. They are in addition to the ARGUMENTS in the body of the email that is 13 pages.
Considering that the case is tomorrow and am under extreme STRESS with my MENTAL & PHYSICAL Health as well as dealing with my role as CARER for my husband. I find the decision to reject the bundle on the basic it is more than 50 pages is unreasonable and biased. My Printer is playing up, the person at the Print Shop I rely on has urgent business. Therefore, I am unable to get a hard copy at present. Even if I get a Hard Copy it will not reach on time. As for dropping off at the court that is out of the question. So, please can the 13 pages from this email be printed for the court.
From: Mervelee Myers <ratty.nembhard1956@gmail.com> Sent: 16 December 2023 19:43 To: Clerkenwell & Shoreditch, Enquiries <enquiries.clerkenwellandshoreditch.countycourt@justice.gov.uk>; Gmail <ratty.nembhard1956@gmail.com>; H P <hpresley78@hotmail.co.uk>; stephenagera@aol.com; narin.masera@devonshires.co.uk; Housing Coordinator <housing@h4w.co.uk> Subject: Possession Hearing
Case Number: K05EC530 Hearing Date 19 December 2023
Arguments of Mervelee Myers V Housing for Women
So the world understand why those responsible for the 23 years of TERRORISM by Deborah Agnes Gilchrist whose alcoholism and racism have taken sinister turns and if I am not careful I will become another statistics of Housing For Women, the Metropolitan Police and Devonshires Solicitors Systemic Discrimination. Let me begin by saying if the “Lion Don’t Learn to Write, the Hunter Will Always Tell the Story”. I have given Housing For Women enough chances to rectify this matter. Instead they decided to continue the vendetta by coercing Ms Gilchrist and her DRUGS Taking Friends and her Partner to make my life a LIVING HELL. I reached out to the Rev Rose Hudson-Wilkin who I meet at the AGM in April 2014 to mediate. My life has been turned upside down since the death of my mother in June 2014. I will refute H4W breaching the Equality Act 2010 Protected Characteristics. They MUST answer why everything started in May 2022 after I lived here from December 2000.
Narin Masera Unprofessional Conduct
On the 25th October 2023 I got home from Mr Tony Cealy’s training “Theatre of the Oppressed” to revive my husband from a HYPO after he was visited at home by PC James Murphy who left a letter. I only learned from Stephen Agera that Ms Masera contacted him and he advised her to contact the Police. This matter added to the STRESS and exacerbated my husband and my PTSD.
UNLAWFUL INJUNCTION.
The Injunction is based on 23 years of Hate Crimes by my neighbour that H4W colluded with her to discriminate against me and made out I am the aggressor. Refer to the Housing Ombudsman Service Complaints that I have sent to interested parties in this case.
The Injunction that was held behind my back was UNLAW breaching the Equality Act 2010 Protected Characteristics. Because of what was happening to me at the time as a person with Mental and Physical Impairments. I had a CRISIS and had to be visiting the GP Surgery and hospital for treatment. My bother was dying of cancer and another was in Intensive Care, a blood vessel burst in his head. I am also the carer for my 100 year old husband who is TRAUMATISED.
Advice for Hearing
Why was the BUNDLE sent to me and not Stephen Agera? Then Ms Masera keep calling Mr Agera asking if he is still representing me. I was in the office when he called telling Mr Agera to destroy copies of the BUNDLE she sent me and she would send him a new bundle. Because Mimi Owusu should not be in the listing. Who is Mimi Owusu the witness for H4W? She is the CEO of www.blac.org.uk who scammed me £10,000.00 after I was introduced to her at an event. How did she become H4W witness? The photo of me and Liz at the Communal Door was captured without my knowledge and used to DEFAME my name. I have never taken photos of Liz and Mimi inside my home, because they asked me not to. In case H4W is not aware the GDPR 2018 and Charter of Rights 12 Codes come into play in this case.
Mervelee Myers Refutes Arguments of Ground for Possession
Ground 12
Any Obligation of the Tenancy has been broken or not performed – I have not broken or not performed any of the Obligations of the Tenancy Agreement. H4W have done this…
Refer to Complaints to the Housing Ombudsman
Reasons H4W wiped Portal of DATA from 2000.
Social Media as a Defensive Practice
Member of the Customer Panel – Minute Taker.
Asking Rev Rose Hudson-Wilkin to mediate
Ground 14
The Tenant or Person residing or visiting the dwelling house –
(a) has been guilty of conduct causing or likely to cause a nuisance or annoyance to a person residing, visiting or otherwise engaging in a lawful activity in the locality. Refer to letter for Copy of KEY to Mark Murphy. The Key has been given to almost everyone who attends H4W Premises to open the Communal Door and knock my door. Sometimes they don’t knock and leave notices on the mat.
(aa) has been guilty of conduct causing or likely to cause a nuisance or annoyance to the landlord of the dwelling house, or a person employed (whether or not by the landlord) in connection with exercise of the landlord’s housing management functions, and that is directly or indirectly related to or affects those functions) Refer to Mimi Owusu Witness Statement for H4W. Refer to recent events most of which are/were captured when am doing LIVE BROADCASTING. Ms Gilchrist partner was kicking the door and shouting abuses at me. CAD 6390/13DEC23 captured on Live with the DISCRIMINATION of the Police Officers who came. One of whom was here on the 12/12/2023. CAD 4186/12DEC2023 – 1268AS & 3348AS– Am still waiting to be contacted by the relevant authorities. Ms Gilchrist started slamming doors and shouting abuse when she was leaving. She came back later hurling more abuses and threatening me. I captured some of it on Video that I posted to YouTube. The UNLAWFUL INJUNCTION forbids me to post online. According to Barrister A I must be WHITER than WHITE.
(b) has been convicted of – I was made a CRIMINAL needing ERT to cover for Richard Harty MIC Abusers at www.leyf.org.uk after Police were sent to MURDER me under cover of LEYF Margaret Horn Lecture to say I commit SUICIDE. I was beaten up and taken out half clothe. My husband who was in the kitchen did not know what was happening. I was not allowed to use my phone to call my stepson. Read the MOPAC report of Neil Solliss and Nikki Babb to understand why Sir Mark Rowley who signed my BOOK at Briton will be accountable for those who came to home and tried to SECTION, MURDER and KIDNAP me between 30/10/217 to date. Then check YouTube to view my engagement with Nigel Pearce for “A New Met For London”. If no one was recording GEORGE FLOYD there would be no “BLACK LIVES MATTER”.
(i) using the dwelling-house or allowing it to be used for immoral or illegal purposes, Refer to Ms Gilchrist Business & All Night Parties.
(ii) an [indictable] offence committed in, or the locality of the dwelling house Refer to Ms Gilchrist breaking the glass to the Communal Door on 13/12/2021.
In May 2020.
Having to Barricade myself in on 24/12/2021.
Partner Kicking my Door 13/12/2023
Tenancy Terms
The following clauses of the Tenancy Agreement dated 14 June 2010 between H4W has been breached:
I did not sign any Tenancy Agreement with H4W on the 14 June 2010
Refer to the Agreement I signed 2001 & 2007 & 2015.
2. YOUR OBLIGATIONS
2.24 Nuisance – H4W has DEFAMED my name labelling me VIOLENT NUISANCE. District Judge Sterlini must be mentioned for his role in striking out my claim with Winsome Duncan after it went to “Telephone Mediation”.
Members of Household:
Ms Gilchrist partners threatening my husband and me – Portal wiped
Visitors shouting abuse at me inside Communal Area – YouTube
Ms Gilchrist shouting abuse and stomping, slamming doors – YouTube – CAD 4171/11DEC23 & CHS 30827/12DEC23.
Ms Gilchrist coming down the stairs at me – CAD
Ms Gilchrist install camera to monitor my movements – CAD.
Come to stand at her door whenever I enter to trigger me – CAD
Ms Gilchrist partner saying am MAD and must be in the hospital – CAD
Ms Gilchrist partner kicking the door 13/12/2023 – CAD
Invited Visitors:
All night parties from I moved here 2000 to date.
Tony & Barbara shouting abuse in Communal Area
Across from their home
Threatening Behaviours:
Installing her bell beneath mine – TESS warned me.
People ringing the bell at all hours of day or night –
Waiting for me to go to the Paper Shop to sweep the yard – Provocation
Sweeping under my window late knocking broom to disturb me – Triggers to Disabilities
Cutting the garden each time it grows – She has PLANTS growing in her windows
Provoking me in the back garden from her window – Refer to my Gardening on Social Media I do for therapy since I was denied my RIGHTS.
Provoking me from her window and telling me to come in the front let she sort me out – Videos on YouTube
Throwing rubbish in the back garden –
Leaving the bins up to my window overnight – To trigger me
Window Cleaner coming at night and shining light through the window – To Trigger me
Ms Gilchrist Malicious Report about incident on 10/5/2023 – Still being investigated by the Police that have targeted me on behalf of H4W and Ms Gilchrist.
Samantha Gibbs:
Visit on 12/1/2023 – Man tried to assault me at my door – CAD – Ms Gibbs was captured on my LIVE.
Contacted me to ASB Meeting – Refer to letter from Ms Gibbs that must be used as evidence
Coerced Ms Gilchrist to target me – I have been asking/pleading for help for Ms Gilchrist. She is not the same person who I moved here with.
Persons given Access with Key I Provided – Letter is Available
Persons sneaked in to leave letters on mat
Removal of mats
Responsibility for Persons
Would H4W say how Mimi Owusu became their WITNESS?
Monitoring the Premises
Who take photos of me and Liz at the Communal Door? GDPR 2018
I have posted videos of Ms Gilchrist ASB from she first cut the garden.
Example of what may cause nuisance or annoyance may include: Refer to Safeguarding Policy of H4W updated by Mervelee Myers to relate to H4W TERRORISM.
Verbal or Physical abuse – Refer to Complaint April 2019
Unreasonable Noise – Shouting or Screaming – Refer to Malicious Report of Ms Gilchrist for 10/1/23. The Police is still investigating. But refused to act about 13/12/2023 incident of kicking of the door and shouting CUNT. The constant banging of doors and stomping upstairs. Breaking the lock on her door. Breaking the glass to the Communal Area twice. I am a PERFORMER and SINGER but I am not shouting and screaming.
Criminal Damage to Landlord’s or Neighbours Property – Ms Gilchrist cut the garden every time it starts growing. My husband invested in the garden. My husband used to keep the environment clean, including washing of the bins. Killed the plants and replace with pebbles. Ms Gilchrist flooded the bathroom causing damage to Lighting Fixtures. Ms Gilchrist stomping and throwing furniture could be responsible for the Casing to fall from the ceiling narrowly missing my husband. Refer to the letterH4W claim they were not responsible for replacing it as well. I had it in the corner for a while.
Dumping or Hoarding rubbish in Communal Area: Ms Gilchrist used the Communal Area and the Garden to store stuff for her BUSINESS before she removed them. When Samantha Gibbs coerced her to target me and she abused me so I spoke about her BUSINESS and she removed the stuff. She recently put boxes on the stairs knowing I would report her. She then targeted me. She removed them before the Police came. Whatever the Police said to them caused her partner to come to my door to verbally abuse and threaten me. Reasons he kicked the door on the 13/12/23 and Police said I have no proof.
Garden: Ms Gilchrist throws rubbish into the back garden. Bits of broken wood from Ms Gilchrist window with nails sticking out fall in the garden. This is the responsibility of H4W failing to carry out repairs. I am DIABETIC and if the nails run through my shoes can be affected.
Ms Gilchrist always have cats. Faeces have been walked from outside into the Communal Area. Reasons for the mats.
2.25 (a) Refer to DATA wiped from PORTAL & Complaints to Housing Ombudsman Service. Who is Mimi Owusu who witness for H4W? Refer to me and Liz at Communal Door. This was the day that the Court was sending back the Order when I was tried behind my back and labelled a VIOLENT NUISANCE. Refer to Social Media. Rev Rose Hudson-Wilkin must MEDIATE in this matter.
(b) Refer to DATA wiped from PORTAL & Complaints to Housing Ombudsman Service. Reference Social Media
(c) Recordings between 11.00 PM and 7.00 AM.
2.26 Contractor of Landlord –
Refer to letter re Copy of Key for Mark Murphy
Refer to Customer Panel Minute Taker
2.27 Criminal Offences –
Ms Gilchrist has never paid TV Licence –
She don’t pay for Gas & Electricity
She is an Alcoholic
Her Changing behaviours might mean she is on DRUGS
I was informed that the gatherings at her flat is to take DRUGS
Her friend Barbara is said to be taking DRUGS from her job at the NHS – Without Prejudice.
Grenfell Tower
H4W has to change the bathroom fittings more than once because Ms Gilchrist caused her bath to overflow.
Mimi Owusu aka CEO of The Blac Awards Scam me £10,000.00. How much did she charge H4W for the Witness Statement.
I prevented a Grenfell Tower at Alma Grove.
I advocated on behalf of my neighbour Esther Oliver aka TESS.
The Lightening Casing nearly fall on my husband
Ms Gilchrist broke the glass the first time on 13/12/2021 – Police said it was not Malicious I locked her out
Ms Gilchrist broke the glass second time after opening a letter from Samantha Gibbs – The Police did not turn up – Refer to HOS Complaints
2.30 Landlord’s Objective
Housing for Women has the charitable objective of housing, women and their dependants. Any act or omission in contravention of this objective will be treated as a breach of covenant upon which the Landlord might seek to recover possession. Refer to the complaints online about H4W treatment of tenants.
Particulars of Breach
Examples of behaviour detailed below: Mervelee Myers must allow H4W time to address their continuing DEFAMATION as I am a WRITER for Therapy from my father was stricken with Parkinson’s. The fact that H4W wiped the Portal and is focusing on events from May 2022 proves my argument that Deborah Agnes Gilchrist was coerced by H4W to target me. H4W and Devonshires Solicitors LLP and Stephen Agera are in possession of documents proving my argument about when the TERRORISM by H4W started. I must be given time with my husband to have our sides of the stories told.
5 May 2022 – Report to Police – Barrister A said I must be WHITER than WHITE re Malicious INJUNCTION. This is discrimination and am I expected to behave like Ms Gilchrist who needs URGENT help so I don’t become a STATISTICS like 4 members of the same family MURDERED in Bermondsey by someone they know.
14 May 2022 – Police – Posters – Mervelee Myers is a Content Creator. Some of the Posters in my window showcase my work. There was 1 of Jessie Lloyd and our work for Border Crossings SONGSTREET App. I am the Composer of Brixton Market.
20 May 2022 – Police – Locked Resident out – 2nd Time Glass Broken – This was when Ms Gilchrist broke the glass after opening a letter from Samantha Gibbs. The Police failed to show up. My Posters was charting the DISCRIMINATION by Ms Gilchrist coerced by H4W.
20 June 2022, verbally abused Employee of Landlord – Trina Philbert – start with H4W a month before coming to my home. Refer to her Response Letter. Social Worker – Candy Smith arranged the MEDIATION
30 September 2022 – Letter re ASB by Landlord – Harassment
29 November 2022 – Harassing Neighbour of Alma Grove – Police
1 December 2022 – Video YouTube, Blog Post & Further Posters – Terror Cell
24 December 2022 – Argument with Resident called them TERRORIST – Had to barricade myself in my home. The Police take over an hour to arrive. After they left Ms Gilchrist returned beating down my door. My Christmas was RUINED.
31 December 2022 – Verbal Abuse Communal Area & Outside
3 January 2023 – New Posters
12 January 2023 – Verbal Abuse of Employee of Landlord – Samantha Gibbs – Samantha Gibbs bring man to my door, who tried to ASSAULT me.
19 January 2023 – Posted Video of Landlord on YouTube – How many videos of H4W and Debbie Gilchrist and Contractors have I posted online? We should filter them out for QUALITY. Why did H4W sent me email about wanting to raise complaints from video seen by Ms Masera? Member of the Scrutiny Panel – Outside Blue Star House – Name specific employees colluding to target me – WHAT ABOUT POLICE VISIT 26/1/2023? Visit to Croydon Magistrates 27/1/2023?Interview at Walworth Police Station
3 February 2023 – Police attended Property resident reported I was harassing them – Husband Separated – WPS
6 February 2023 – Shouting outside Property – Police called – What is H4W definition of SHOUTING?
19 February 2023 – TikTok – Sweeping Pavement – No she was not sweeping pavement alone.
7 June 2023 – Malicious Report to Police 10/3/2023 – Interview Walworth Police Station – Still INVESTIGATED Neighbour
DEFAMATION
The INJUNCTION – Violent Criminal
How can the person who is trending online be the VIOLENT NUISANCE from the UNLAWFUL INJUNCTION?
Refer to Complaints
Please accept this as part of my ARGUMENTS. I will attach more documents.
Regards
Mervelee Myers FD (Open)
Mental Health & SEND Advocate
Turn Activist.
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To Whom It May Concern
22 Years of Systemic Discrimination in Reverse & Police Racism
Housing For Women get Contractors to TERRORISE me Monday 13/11/2023
Contractor turned up at my home, gained entrance to the Communal Door with keys I was asked to give H4W to knock on my door to do work inside my house on Monday 13/11/2023. I explained to the Contractor the reasons I was recording for Safeguarding.
Refer to email customer.service@h4w.co.uk on the 10/11/2023 at 11:51. Based on the Injunction that I am to give access to ALL who H4W think fit to come to my home to carry out TERRORISM against me. I have raised concerns am not SAFE in my home after I was beaten by the Police on 30/11/2020 and thereafter made a CRIMINAL needing Emotional Regulation Treatment. Hence the reason set out to treat me as a CRIMINAL to cover their tracks.
I was visited by Samantha Gibbs on the 12/01/2023 with a MAN who tried to ASSAULT me at my door. The Police took ages to turn up and accused me.
A malicious report was made to the Police about an incident happened at Alma Grove on 10/01/2023. I will add the information about that.
22/8/23 KEYSTONE Fire Safety LTD 01234854014. I was at home when this was left outside my door. Part of the TERRORISM label me VIOLENT NUISANCE.
Watret Reference: 3337383
25 August 2023 Annual Rent & Service Charges Review 2023/2024
Deborah Agnes Gilchrist continued reign of TERROR Monday 13/11/2023
Reported to the Police
CAD 4436/13NOV23 I was on the phone talking to my brother long distance when Ms Gilchrist started stomping on the floor and shouting that there is shouting. Follow up to CAD 4213/04NOV23 /. PC Nick visited on 6/11/2023. I made Live Recording for Safeguarding. Refer to my letter to H4W April 2019 and my Complaint to the Housing Ombudsman.
CHS 27794/02NOV23
CAD 4173/31OCT23
CHS 33647/30OCT23
CHS 28940/30OCT23
CAD 3899/19OCT23
CAD 3675/03FEB23
CHS 30255/01FEB23
NHS CAD 1275/21JULY23
Re Mediation 4 July2023
CAD 6749/6JUNE23
NHS CAD 1564/26MARCH22
If the Met Police acted on the CONCERNS of Mervelee Myers & Arnold Tomlinson the way they did about the MALICIOUS Reports of Housing for Women & Deborah Agnes Gilchrist we would not be here where I will have my LIVE BROADCASTING telling the world about the A-Z of hate crimes against me and my husband and those involved.
Metropolitan Police Report Threats, Verbal Abuse or Assaults Date: 28/October 2023 Time: 13:03 TAA-67641-23-0101-IR. The Police failed to contact me unlike when they came to my home on 26th January 2023 when I was celebrating my Mother’s 99th birthday. About Ms. Gilchrist Malicious Report of an incident that happened on the 10/01/2023.
Letter left by PC James Murphy at my home on 25th October 2023 Malicious Report by Devonshires Solicitors. My husband was left in a HYPO if I did not get home when I did. He could have died.
The Met Police continuing the RACISM identified in MPS Crime Reference Number: 3034363/23 Date: 20 October 2023 Addressed to Mr. Arnold Tomlinson 16a-16b Alma Grove London SE1 5PY is clear case of DISCRIMINATION. Mr. Tomlinson is not registered at my address.
The Met Police has not contacted me via letters as was done with Mr. Tomlinson.
The Met Police contacted me via telephone to provide information about the incident on the 19th October 2023. I am still waiting to hear from the Police.
So why did PC James Murphy visited my home on the 25th October 2023?
The actions by Members of the Met Police must be equated to TERRORISM that can be proven online.
Does the Met Police expect Mr. Tomlinson to access SUPPORT based on information in the letter Dated: 20th October 2023?
Fact is clear that the Met Police is involved in a case of VENDETTA and HATE CRIMES against Mervelee Myers and Arnold Tomlinson in breach of the Equality Act 2010 Protected Characteristics. The GDPR 2018 and the Charter of Rights 12 Codes. Refer to my Social Media and online PROFILE https://fight4justiceadvocacy.business.site for more.
Housing For Women Wiped my Journal of Data December 2000
Refer to Correspondence to:
Southwark Council Subject Access Request. Southwark Council Contacts re Ref: 911098 Date: 6/10/2023 Contact Heena Butt Email PDQ@Southwark.gov.uk. This is how Mervelee Myers gets targeted and my Mental & Physical Impairments used to label me a VIOLENT NUISANCE by Pauline O’Hare and Southwark Council.
Devonshires Solicitors 2 August 2023 Ref: NZM/HOU16/285 Claim No: K02CL827 Re: Housing for Women -v- Mervelee Myers Direct Tel: 02078804264 Email: narin.masera@devonshires.co.uk for more
13 – 21/08/2023
The Police Party to Denying US an Identity & Colluding with Housing For Women Terrorism
Met Police Terrorism
Refer to email of 1st November 2023 from PC James Murphy
Reference: TAA-67641-23-0101-IR Report threats, verbal abuse or assault 28/10/2023.
Unable to Participate in Activities – Celebrating Halloween 27th October 2023.
Court Enforcement Services LTD 9 October 2023 Reference: 6011794982
The Role of the NHS 19th October 2023
We visited the GP at DMC Healthcare Chadwick Road and the Report by Miss Shreeya CHAUDHARI is nothing short of
DEFAMATION and accusing me of not caring for my husband.
2. Dr. Ravi GUPTA called the next day and was very INSENTIVE about the incident in Peckham
It is evident that these PROFESSIONALS with EAD are not aware of the NEEDS of a person who is 100 years old.
We went into Santander after the visit to my Husband’s GP Surgery and I have VIDEO evidence of what occurred inside and outside the bank. Yet the Met Police failed to contact me about the INVESTIGATION after they collected relevant information.
NHS London Ambulance Service Called for Help 14/10/2023. Recorded for Safeguarding
This is just a SUMMARY of my experiences of HATE CRIMES from the above mentioned after Deborah Agnes Gilchrist broke the glass to the Communal Door on the 13th December 2021. The HORRORS played out from then until I was visited at home on 26th January 2023 whilst celebrating my mother’s 99th birthday.
Since I started keeping a DEFENSIVE PRACTICE I have been recording and doing LIVE whenever possible. Let the world see who is/are the CRIMINALS needing ERT and the VIOLENT NUISANCE.
Refer to @YouTube aka #youtube the #cyberbullying #criminals target #merveleemyers
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Complaint 202209405 Housing For Women
5 August 2022
Dear Mrs Myers
Complaint: 202209405 – Housing For Women
Thank you for your recent telephone call regarding your complaint about Housing For Women. I am sorry to hear about the problems that are affecting you in your home.
Details of your complaint
In summary, I understand your complaint to be about:
• How Landlord handled your reports of broken radiator – Length of the time to replace a broken radiator (took over a year) MM Updates: Refer to http://www.southwark.gov.uk for correspondence from Ginette Hogan Public Health Policy Officer regarding breaches of the Equality Act 2010 Protected Characteristics after I was appointed Health Ambassador. The Radiator was replaced by Watret after I was told it is a danger and an Environmental Health Hazard. I have recordings to verify my stories of H4W negligence, in light of the Grenfell Tower situation I averted before.
• How landlord handled your reports of broken/jammed door – You stated that you were often locked in and could not get out your home. You would have to call a neighbour’s through a window and give them keys so that they could open the door from the outside MM Updates: Refer to MM Journal on http://www.hfw.org.uk PORTAL.
• Landlord not communicating to you explain whose responsibility it was to get fallen tree removed – You would like this settled so that you can take appropriate action if it is your responsibility. MM Updates: Refer to my https://www.facebook.com/mervelee.myers with 18 FB Pages that are Community HUB sharing information. I contacted the Contractors and was given verbal information about the TREE. 19/4/2022 Contractor Contacted H4W to do the tree. They have Copy of letter about the tree 25/4/2022. Contractor contacted H4W about Rubbish 5/5/2022. On the 28/4/2022 a new gate made at the front that was not needed. The gate was needed at the back. MCP the Contractor is waiting for H4W to act… Thursday 23/6/2022 email: She will get in touch.
• Your reports of broken fence – You stated the Landlord stated that they do not replace fences however You stated that you have had the Landlord fix the fences before. MM Updates Refer to MM Profile on Housing for Women PORTAL how many times the fence was replaced. The Tenancy Agreement The ASSOCIATION’S Obligations Tenant’s Right to Occupy 2 Not to interrupt or interfere with the Tenant’s right peacefully to occupy the Premises except:- (i) access is required to inspect the condition of the Premises or to carry out repairs or other works to the Premises or adjoining property. NB: I gave H4W my keys so they can have access to do their work. (ii) Court – I was threatened with eviction by H4W and it was recorded in line with the GDPR after I became a target of H4W terrorism. Repair of Structure (5) To keep in good repair, the structure and interior of the Premises and exterior including: Section (i) boundary walls and fences.
• Negligence to safety of residents – Length of time Communal glass was replaced after the neighbour smashed the window on two occasions. MM Updates: There is Police Involvement and Case References.
• Anti social behaviour (ASB) from neighbour – who has kicked your door when potentially under the influence. MM Updates: H4W colluded with Debbie Gilchrist to target me. Refer to correspondence letter of 2019 and other concerns I asked H4W to keep on record.
You have asked for the following as a resolution to the complaint:
• Would like Landlord to fix fence
• Landlord to apologise from all staff involved in the case of your complaint
• Landlord to communicate with you and respond to communication in particular about the responsibility of the tree
• Accept negligence
• Apologise for hanging up the phone
• You stated she were a member of the customer panel with the Landlord and would like to resolve the complaint amicably
Since H4W did not respond to the complaint and continue using coercive control of bullying, harassing and intimidating me. Coming to Alma Grove whenever I am out doing things to trigger my PTSD, to say I am a CRIMINAL needing ERT as the Judiciary of England and Wales, and the Criminal Justice System and Crown Prosecution Service done to cover for the PAEDOPHILES at http://www.leyf.org.uk I will expect the Housing Ombudsman to act promptly. Don’t wait until either my neighbour or H4W send someone to ambush then claim self-defence. The http://www.met.police.uk came to MURDER me under cover of LEYF Margaret Horn Lecture. Now refer to https://www.gov.uk/…/ms-m-myers-v-london-early-years… for why I am the victim of systematic discrimination.
The Housing Ombudsman’s role at this stage
Your complaint is at the Dispute Support stage of our complaint process.
Our role at this stage is to provide assistance to both parties and ensure that you are able to complete the landlord’s internal complaint procedure.
Before the Ombudsman can consider a complaint, we must be satisfied that you have completed the landlord’s complaint procedure. In the first instance, the Ombudsman encourages tenants and landlords to resolve complaints using the landlord’s internal complaints procedure. This often provides for the quickest and most amicable way of resolving a dispute.
Action taken
You have informed us that you have made a formal complaint to your landlord about your concerns but have not received a formal response.
We have therefore written to the landlord and asked it to respond to your complaint by contacting you within the timescales set out in the landlord’s complaint procedure or 10 working days. The landlord should therefore contact you by 19 August 2022 – 10 working days from today.
What are the next steps?
No Written Stage 1 Response Received
At this stage, we will not be taking any further action on this complaint. If you do not hear back from the landlord within 10 working days, please contact this Service and we will chase the landlord for a response.
Stage 1 Response Received
If you receive a response, but you remain dissatisfied, we recommend that you formally escalate the complaint to the next stage of the complaint process.
Alternatively, if you are satisfied with the landlord’s response you do not need to refer the complaint to the Ombudsman.
Notice
Please do not send us any further correspondence or copy us into any emails, unless we ask you to do so.
Further correspondence can be forwarded to us using the following methods:
– By email: please reply directly to this email
– By post: Housing Ombudsman Service, PO Box 152, Liverpool L33 7WQ
– Telephone: 0300 111 3000
If responding by email, please do so without editing the subject line which contains a unique code allowing our systems to automatically file the email and inform the casework team.
Listen to @metpolice_uk the #racist #terrorists #females that will make @HMCTSgovuk and @housingforwomen8227 and @devonshires9002 #unlawful #injunction as the PCs talking to PC Edward Allen who sent #merveleemyers an #email I called him BB reference @Channel4News Seventh Day Adventist Church as Dr. Phil Gregory will be #charged for #medicalgaslighting So @YouTube aka #youtube is #exposed for #cyberbullying because #merveleemyers will not be #coerced to #make #videos of my #ptsd for them to make #money from the @UniversityofEastLondonvideos and @LeyfOrgUk MIC #paedophile RINGS and @HMCTSgovuk #miscarriagesofjustice and @housingforwomen8227 and @devonshires9002 #unlawful #injunction #threats of IMPRISONMENT EVICTION via #contemptofcourt… The Summary of the issues relating to Nationwide and Barclays are as follows:
I am the victim of an ongoing defamation campaign by Nationwide after I joined their Building Society taking out a Joint Account with my husband. This was after Barclays closed my account and I was left in debt before I got the matter sorted.
My husband and I had Savings Account with Nationwide before.
The fact that I am a disabled person who was experiencing personal problems linked to my mental and physical impairments are factors in this matter. I discussed the issues surrounding Barclays closure of my account and informed Nationwide about my Banking Needs at the time before taking out the Joint Account with my husband.
I visited the Brixton Branch of Nationwide on the 28th April 2023 to conduct business and after that I was asked to do a SURVEY.
I received a letter in the post about my BEHAVIOUR and threatening to close my account. Because of the ongoing issues I was having at the time I was very STRESSED and find it difficult going into the branch to conduct business on my own. I was accompanied by the person I transferred the money to her account. This person helped me to prepare a complaint and accompanied me to see the Bank Manager.
I did not know this person was responsible for scamming me and making subsequent malicious reports about me to the authorities until I received the BUNDLE from my Housing Association. She wrote a 12 page witness statement outlining her involvement with scamming me and her contacts with Nationwide.
Despite raising several complaints Nationwide refuse to upheld any.
Nationwide has now set out on a campaign refusing to pay my BILLS, blocking my card.
I take out a claims against Nationwide but they continue to discriminate, blocking payments.
I have been sent another letter threatening to close my account.
I would be grateful if I can present the documents in person when the consultation is made as I have prepared a FILE.
Regards
Mervelee Myers
Dear Mervelee,
Thank you for your kind instructions in this matter as we are in receipt of the electronically signed authority to act for you.
We confirm that we will use our best endeavours to assist you.
We have today sent to your landlord a letter of Claim letter on your behalf informing them of the state of disrepair in your home and informing them that they have not taken any steps at all to repair the state of disrepair in your property.
The objective in your case is to force your landlord to undertake the repairs that are required and to claim damages by way of compensation for you being obliged to reside in your home whilst it in a state of disrepair.
Your landlords have 20 working days to respond to our letter and to agree an appointment of a surveyor to prepare a report.
If your landlords fail to inspect your premises we will instruct our own surveyor who will produce a report within 3 weeks of instructions from us. We will notify you in advance when the surveyor proposes to attend your home.
If you are contacted directly by your landlord please refer them to our offices – provide our contact details and we will speak to the Landlord on your behalf.
The Landlord is expected to undertake an inspection of your home upon receipt of the letter of complaint which we are today sending on your behalf. Access may be given to the Landlord for that purpose only. It is most important however that you do not agree or authorise any works to commence without recourse to ourselves as any works should be agreed.
Please see attached letter regarding evidence of the complaints you have made to your landlords.
We will keep you informed of all developments.
The person dealing with your case is Sarah James who can be contacted on 0151 319 7165 or sara@matrixsolicitors.net
Kind regards,
Andrew Hayes on behalf of Sarah James
Andrew Hayes Matrix Solicitors Station Approach, Pasture Road, Moreton, Wirral, CH46 8SD
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Matrix Solicitors is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company. Be alert to the risk of cyber fraud, our bank account details will not be changed during the course of your transaction and we will not provide you with any bank details or change of bank details by email. If you have any concerns, please do not hesitate to check our account details with us in person. We must further confirm that we would never ask you to provide your bank details by email or accept any bank details received by such format. Whilst we accept that this may cause you inconvenience it is a policy designed to ensure that your bank details are protected and transactions are not compromised. We would further advise that you should not communicate with us via email through non-protected public Wi-Fi as this could not only compromise your confidentiality but also place you at risk as to cybercrime. Matrix Solicitors is a trading name of Holdings Matrix Limited Registered in England and Wales: no. 09981016. Registered Office: Station Approach, Pasture Road, Moreton, Wirral, CH46 8SD. Director’s list can be inspected at the registered office. Tel: 0151 677 3999. Email: info@matrixsolicitors.net. Authorised and regulated by Solicitors Regulation Authority: no. 630481.
Mrs Mervelee Myers
16 Alma Grove
Bermondsey
London
SE1 5PY
Our Ref: 111136.001/SJ/AH
Date: 6th November 2024
Email: sara@matrixsolicitors.net
Direct Dial: 0151 319 7165
Dear Mrs Myers
Re: Housing Disrepair and Conditions Case
As you aware we act for you in relation to your case against your landlord.
In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.
We have to prove your case on your behalf as follows:-
That there is actionable disrepair present at your address; and
That your landlord knew of the actionable disrepair and conditions because you have personally told them or they were on notice in some other way of the conditions before we have become involved in your case.
We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.
We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence – and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case.
In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:
Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them.
Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them.
You may have reported the complaints via WhatsApp or your landlord’s website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence.
Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party?
Have you kept a diary of your complaints made to your landlords? If so please let us have a copy – if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed.
Have you used your landlord’s complaints procedure? If so let us know the result? Did you know of any complaint’s procedure?
Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them
Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions? If you have, can we have their name(s) and when you have told them.
Have you told your GP about the disrepair and conditions? If so, when?
Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions?
If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.
Yours sincerely
Sarah James
Matrix Solicitors
7 November 2024 Matrix Solicitors H4W Disrepair
Mrs Mervelee Myers
16 Alma Grove
Bermondsey
London
SE1 5PY
Our Ref: 111136.001/SJ/AH
Date: 6th November 2024
Email: sara@matrixsolicitors.net
Direct Dial: 0151 319 7165
Dear Mrs Myers
Re: Housing Disrepair and Conditions Case
As you aware we act for you in relation to your case against your landlord.
In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.
We have to prove your case on your behalf as follows:-
That there is actionable disrepair present at your address; and MM Response: 1. In Order of Latest Dates – Email from Southwark MHOAD Team after Dr. Phil Gregory’s involvement and visit to my home on the 27th October 2024. I was called on the phone by MCP the H4W Contractor. 2. Series of Messages about the Repair of the toilet seat after the Toilet was installed in July 2024. 3. Reference 20240000272 was submitted by a member of the H4W team on my behalf. 4. Reference 2024000031 after H4W claim K02CL827 resulted in the unlawful injunction threats of IMPRISONMENT and EVICTION. 5. Reference 20222000052 reach Stage 2 of the Complaints Procedure then the Customer Portal wiped of my DATA.
We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.
We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence – and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case. MM Response: I am preparing this to send and I will gather the evidence together. I already have some of the evidence in a FILE because of the ongoing Court Case K02CLL827 that was obtained by an unlawful injunction because of the concerns I raised when I was asked to do a SURVEY.
MM Response:
1. In Order of Latest Dates – Email from Southwark MHOAD Team after Dr. Phil Gregory’s involvement and visit to my home on the 27th October 2024. I was called on the phone by MCP the H4W Contractor.
2. Series of Messages about the Repair of the toilet seat after the Toilet was installed in July 2024.
3. Reference 20240000272 was submitted by a member of the H4W team on my behalf.
4. Reference 2024000031 after H4W claim K02CL827 resulted in the unlawful injunction threats of IMPRISONMENT and EVICTION.
5. Reference 20222000052 reach Stage 2 of the Complaints Procedure then the Customer Portal wiped of my DATA.
In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:
MM Response:
1. MCP Property Service appointment 25/7/2024.
2. Case ID 202342943 Stage1 Complaint HOS 26/4/2024. I can supply Case ID for myself and another H4W tenant that we have been advocating for each other. Because the Housing Ombudsman Service failed us about acting on our Concerns about H4W.
Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them. MM Response: I will forward ASAP.
Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them. MM Response: I made recordings that I will send the URLS to.
You may have reported the complaints via WhatsApp or your landlord’s website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence. MM Response: H4W wiped the Customer Portal of DATA from 2001, but I have some Hard Copies.
Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party? MM Response: 1. My MP was involved but it is more about the Neighbour’s HARASSMENT. 2. The person who recommended the changing of the toilet was sent by MCP but they were outside Contractors. I asked for reference, but I will have to remember the date as I don’t have names or address. 3. Another person also came about the leaks in the bathroom and kitchen.
Have you kept a diary of your complaints made to your landlords? If so please let us have a copy – if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed. MM Response: This is mainly by emails and Online Recordings. At one stage H4W refused to accept emails.
Have you used your landlord’s complaints procedure? If so let us know the result? Did you know of any complaint’s procedure? MM Response: Yes I did and have REFERENCES. I even complained about the Housing Ombudsman Service handling of my complaint that reached Stage 2 of the Complaints Procedures.
Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them. MM Response: I will as I have logs on my phone. The latest COMPLAINT was submitted on my behalf by an employee.
Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions? If you have, can we have their name(s) and when you have told them. MM Response: I will provide NAMES.
Have you told your GP about the disrepair and conditions? If so, when? MM Response: I will provide the information. The solicitors representing me have the information. I was sent to do Psychiatric Assessment by the COURT. That’s why Dr. Phil Gregory was visiting my home on the 27th October 2024 and I showed him the DISREPAIR. I will supply names and addresses for the Mental Health Team. I was kicked out of the GP Surgery and without a Doctor before I registered with a New GP. I need to make an appointment to keep them updated about my situation.
Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions? MM Response: Not the landlord, but the Contractors. The Landlord told the Mental Health Team they have no knowledge of any disrepair at the address and was making an appointment for a visit on the 5th December 2024. That is days before am due in Court about the unlawful injunction stemming from me highlighting concerns about H4W deterioration of SERVICES in a SURVEY before I put in the COMPLAINT. I kept the landlord updated throughout my time living here from 2000. One crucial evidence is a letter from April 2019.
If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.
I have done business to have the shares held by my husband sold after he died. I contacted them after I did not receive the checks and arrangements made to reissue the cheques. 3 letters dated 17 September 2024 came to my address with instructions. I called again on the 3rd of October and after being sent from pillow to post by people who sounded like they didn’t know what they were doing. I was eventually told that the cheques were not reissued. Because of my experiences with Barclays in 2004 when I begged the South London Press to publish my story am weary of Banks and Building Societies. Barclays scammed me a second time and closed my account. Santander tried it with my husband and is responsible for us getting robbed in Peckham on the 19th October 2023. I have to issue claims against Nationwide Building Society. Am the target of the FOS Emma Martin-HHamilton and Action Fraud and the Metropolitan Police does nothing to help. I am suspicious that the cheques were not sent because someone is playing tricks so I don’t get my money. I recorded the conversations that will be posted online. https://merveleeadvocacy.com/2024/10/06/without-prejudice-mervelee-myers-share-stories-with-the-world-about-23-years-of-a-z-hate-crimes-in-bermondsey-housing-for-women-rescued-me-from-domestic-violence-i-met-rev-rose-hudson-wilkin-at-agm-20/.
I attended an event in April 2023 and was introduced to the scammer by her friend. She is the CEO of http://www.blacawards.org.uk and since I checked the website and things looked okay, I decided to accept the invitation to be part of the business. I invited Mimi Owusu and her friend Liz to my home. Between April and July, I was scammed £10,000.00 via bank transfers and more money via other channels. But then Mimi Owusu continued the same patterns of behaviours that were used by others who scammed me.
Bank Transfer
Which.co.uk has the following to say about getting your money back from a bank transfer: When you have fallen victim to a scam that led to you transferring money to another bank you should contact your bank immediately. Once notified,they can attempt to recover the funds. If this is not successful, you can make a complaint to your bank or get in contact with your local financial ombudsman. Furthermore, Which.co.uk states that contacting the authorities and having a case number on hand can help with this process.
Bank Transfer
Which.co.uk has the following to say about getting your money back from a bank transfer: When you have fallen victim to a scam that led to you transferring money to another bank you should contact your bank immediately. Once notified,they can attempt to recover the funds. If this is not successful, you can make a complaint to your bank or get in contact with your local financial ombudsman. Furthermore, Which.co.uk states that contacting the authorities and having a case number on hand can help with this process.
MERVELEE RATTY Nembhard-Myers-Tomlinson need your help not to be IMPRISONED and EVICTED by Housing for Women after they coerced #debbiegilchrist who needs #psychiatric ASSESSMENT to target me and my husband. The #Unlawful Injunction threats of IMPRISONMENT and Eviction via #contemptofcourt led to the exacerbation of Husband’s PTSD and premature death in King’s College Hospital NHS Foundation Trust #neglected on BYRON #ward. Where #nurse Betty called #Security to #manhandled @Mervelee7 after leaving the ##Windrushvigel on 6th April 2024. 2 days after I was in HMCTS and provoke after court by Trina Philbert. I was in A&E at St Thomas’s Hospital on the 7th.
My #husband DIED #neglected on the 8th. I was not called until 6 hours later when John attended work.
No allowance made for me during the #transition and #bereavement period. Let the world 🌎 know what is happening to @Mervelee7 book IN HONOUR OF STRONG WOMEN 💪 EVERYWHERE signed at A New Met for London #launch by Sir #markrowley.
Then #districtjudges and HMCTS CPS CJS DBS MOPAC IOPC JCIO BSB SRA CCMCC HMPPS CLCC @HMCTSgovuk covering for LEYF Abusers RINGS operating out of HOC Nursery whilst @metpoliceuk Sent PC Holly SWEENEY P255654 and Nikki Wright P240060 and Harry Stack P255641 and Ben Godfrey P255842 tried to #murder me under cover of LEYF Margaret Horn Lecture MOPAC Neil Solliss and Nikki Babb response will be used against the @metpoliceuk and @MetCC #failing to act about #winsomeduncan but came with @OurNHSambulance to #Section @MerveleeT27894 on 30th October 2017- I have catalogue the attempts to #murder and #KIDNAP and silence me up to 9th August 2024.
I will be #publishing @hfwhell and @Mervelee7 STORIES about @Housing4Women #terrorism via #contemptofcourt with @HMCTSgovuk #miscarriagesofjustice from @KingsCollegeNHS as @MoJGovUK and @mhclg need to #visit @hfwhell and all #tenants who are #victims of #landlords. @Housing Ombudsman Service made me a member of the #residentpanel and I will be presenting about the #failings by the landlords in making us victims having #Suicidal Thoughts.
Dear MRS Mervelee Myers,Claim number: 570MC174This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC171This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC174This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC419This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC492This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
our options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC604This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against Charles Hills & Co Solicitors.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC423This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against NHS England.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
Your options after a County Court Judgment
H
HM Courts and Tribunals Service Civil Money Claims<hm.courts.and.tribunals.service.civil.money.claims@notifications.service.gov.uk>
Dear MRS Mervelee Myers,Claim number: 570MC492This email explains what you can do if you received a letter confirming a County Court Judgment (CCJ) was issued against HOUSING FOR WOMEN.Find out the actions you can take to get the money after a CCJ has been issued: https://www.gov.uk/make-court-claim-for-money/enforce-a-judgmentIf you did not get a letter, your request is still pending and a letter will arrive soon.Remember – you’re not guaranteed to get paid just because the defendant has a CCJ.Sign in to view the claim: https://www1.moneyclaims.service.gov.uk/dashboardHM Courts & Tribunals Service Email: contactocmc@justice.gov.uk Telephone: 0300 123 7050 Monday to Friday, 8.30am to 5pmFind out about call charges: https://www.gov.uk/call-chargesPlease do not reply to this email, we do not check replies to this email address.
06-Feb-2024 Ms Mervelee Myers 16 Alma Grove London SE1 5PY Dear Ms Mervelee Myers, Formal complaint – Acknowledgement Our Ref: 2024000031 Stage 1 Complaint acknowledgement – Case Ref: 2024000031 MM Response: Let Mervelee Myers put on Record that RBlakeway@housing-ombudsman.org.uk will be cited with discrimination against TENANTS for LANDLORDS. Please accept this letter as acknowledged receipt of your stage 1 complaint dated 2/6/2024. MM Response: Here is another example of how TENANTS are the victims of Richard Blakeway and the Housing Ombudsman DISCRIMINATION. I will cite the case of Ms Presley who the HOS failed to address her COMPLAINTS and she was charged £30,000.00. Her words to me I feel like JUMPING. I will put on record that HOS is staff by LIARS. Therefore, I will not accept this as STAGE 1 Complaint based on the fact of Legal Aid Agency CIVIL LEGAL AID CERTIFICATE Reference Numbr:300001721959. Client Name: MERVELEE MYERS Address: 1-3 ATWELL ROAD LONDON SE15 4TH. Firm Name: JI SOLICITORS LTD.
Opponent Details: Housing For Women In summary, we understand the resident is complaining about: The landlords handling of reports of anti-social behaviour, primarily noise from a neighbour. MM Response: 23 years of HATE CRIMES that H4W wiped the CUSTOMER PORTAL of my DATA. This is not only about ASB, its about the roles of the Metropolitan Police, Southwark Council Adult Social Care, the Maudsley NHS, GP Surgery Decima Road, individuals living in Alma Grove that Deborah Agnes Gilchrist get to gang up against me. The resident has explained that they are looking for the following to resolve the complaint: MM Response: Refer to Claim Number: K05EC530 for why the HOS is an accomplice of H4W 23 years of HATE CRIMES coercing Ms Gilchrist to target me and my HUSBAND after she broke the glass on the 13/12/2021. To address the noise – To respond to the complaint We raised your complaint on 06/02/2024 and will endeavour to respond t as soon as possible and in any event no later than 19/02/2024, being 10 working days after the day your complaint was acknowledged. If we are unable to respond to you by then, we will advise you of an extension of that timeframe. MM Response: Housing for Women and the Housing Ombudsman Service will be charged under the RELEVANT LAWS for breaching the Equality Act 2010 Protected Characteristics. Your stage 1 complaint is being handled by Ethel Fosu. If you have any queries, please feel free to contact the complaints co-ordinator on complaints@h4w.co.uk . If any additional factors come to light which are relevant to your complaint, please do not hesitate to contact us so that these can be considered. MM Response: Fact that after wiping the CUSTOMER PORTAL of DATA H4W set out on a CAMPAIGN of HATE to DESTROY me and my HUSBAND…. By refusing to accept emails, I find this comical in saying the least. Devonshires Solicitors LLP Narin Masera set out on a HATE CAMPAIGN denying my RIGHTS to FREEDOM of speech with UNLAWFUL INJUNCTION threats of IMPRISONMENT and EVICTION. Where was HOS the LIARS? She sent PC James Murphy to my home on the 25/10/2023 left me husband going into a HYPO. If I did not reach home when I did he might have died. Same as how my neighbour making THREATS kicking my door and the Met Police come to say I did not see them, its my words against them. But to go and have a cnversation and say I am going to be EVICTED why am making ALLEGATIONS will be proven by my DEFENSIVE PRACTICE in my complaint to HOS in April 2019. Your stage 1 complaint is being investigate in line with our Complaints Policy. A copy of this policy can be viewed online at: https://hfw.org.uk/media/70234/complaints-policy-sept-2021.pdf MM Response: H4W will be charged in due course and the County Court at Clerkenwell and Shoreditch will be accountable for pondering to H4W TERRORISM of vulnerable TENANTS. As a registered social landlord, we strive to adhere to the principles outlined within the Housing Ombudsman’s Complaint Handling Code, which can be viewed online at: https://www.housing-ombudsman.org.uk/wp-content/uploads/2020/11/Complaint-Handling-Code.pdf
07920 856806
Walworth Police Station, 12-28 Manor Place, SE17 3BB
Fight4justice 
