1. In the County Court at Mayors & City of London Court Devonshires Solicitors LLP Claim Number: 570MC618 Michael Petrick and Narin Masera 566MC567.
2. In the County Court at Clerkenwell & Shoreditch Nexus Health Group Dr Joanna Pennack 570MC548 and Leigh Kavanah 570MC475. Did DJ Swan appear at the 2 Courts on the 15 January 2025 to conduct the STRIKE OUT of the CLAIMS? This is the same DJ Swan whose name is on Court Order for the 26 July 2023 that I had no knowledge of.
3. I was not informed about any COURT ORDER Proceedings by DJ Greenidge, DJ Swan and DJ Sterlini until after I was labelled a VIOLENT NUISANCE on the 1st August 2023.
4. HM Courts & Tribunals Service, The County Court at Mayors & City Of London Court, The Guildhall Building, Basinghall Street, London EC2V 5AR. Case Number: 570MC482 Mervelee Myers v Kings College Hospital NHS Foundation Trust. Date: 13 December 2024.
16. If the IOPC had not discriminated against me in Reference: 2019/119249 Force Reference: PC/7/19 I would
RDJ Swan is not FIT enough to make the DECISION about whether my CLAIMS have MERIT.
1. MYERS V DEVONSHIRES SOLICITORS LLP 570MC618: Order of DJ Swan, drawn on 15 January 2025, which struck the claim out and certified it as totally without merit.
2. MYERS V DEVONSHIRES SOLICITORS LLP 566MC567: Order of DJ Swan, drawn on 15 January 2025, which struck the claim out and certified it as totally without merit.
3. MYERS V NEXUS HEALTH GROUP 570MC548: Order of DJ Swan, drawn on 15 January 2025, which struck the claim out and certified it as totally without merit.
4. MYERS V NEXUS HEALTH GROUP 570MC475: Order of DJ Swan, drawn on 15 January 2025, which struck the claim out and certified it as totally without merit.
5. MYERS V KINGS COLLEGE HOSPITAL NHS FOUNDATION TRUST 570MC482: Order of DJ Swan, drawn on 15 January 2025, which struck the claim out and certified it as totally without merit.
CAD January 2025
1. Date: 22 January 2025 NHS Ambulance Service CAD 1804 was sent by the Metropolitan Police re a MALICIOUS REPORT. The pattern of the MR goes back to 30 October 2017 when the Met Police and NHS Ambulance came to SECTION me from Winsome Duncan and Barrister Ryan Clement MR. Georgina and Dr Ocansey 02032282240 unannounced visit to my home. I am awaiting an invitation to meeting and letter to clarify what STATE I was in when they visited. https://www.youtube.com/live/oLbPBnx9e7o?si=tWRW97jxZgty3grP.
2. Date: 20 January 2025 the NHS Ambulance Service was let into 16 Alma Grove Bermondsey London SE1 5PY by Deborah Agnes Gilchrist.
3. 7026/20Jany25 – NHS Ambulance outside trying to break down the door – Refer to note left under door.
4. CAD 4455/20Jany25 – Police came to my home and left because I am recording
5. CAD 4349/20Jany25 – The Operator could hear Ms Gilchrist outside my window and outside my door
6. CAD 469/18Jany25 – PC Frisby 3348AS was searching my home without my consent. PC West 15880AS acted like a BULLY. I was reported to the NHS Ambulance Service and was called by a female who THREATENED to send the Ambulance to get me.
22. 2712/8JAN24 3452AS & 3435AS CAD 43251/19JAN24 PC LEE 2531AS PC PUTMAN 11J8AS. CRN 746951/10JAN24 CAD 2712/08JAN24 CHS 32186/07JAN24 CAD 2953/07JAN24 CAD 2087/06JAN 2024 PC 343AS PC 1862AS PC 2599AS PC 3030AS
38. Date: 25/12/2023 PC James Murphy P263398 – Left letter – Came home to find husband going into HYPO.
39. Date: Crime Reference Number: 3034363/23 – Robbed in Peckham lost ID.
16. If the IOPC had not discriminated against me in Reference: 2019/119249 Force Reference: PC/7/19 I would not be asking for another REVIEW in 2025.
1. The Catalogue of ABUSE in the reviews are there from I was sent 3 of them by Winsome Duncan who later sent the Police to SECTION me. I applied for Additional Witness Statement during the Adjournment but again this was rejected. Same as https://petition.parliament.uk/help#standards in 2017.
Charge authorised by: Name HAWKINS. Officer PC. Collar number P236802.
2. MM Arguments: Refer to IOPC Claim: Number: F21YM135 Andrew Truby Lawyer FOR THE DIRECTOR GENERAL Independent Office for Police Conduct Date: 24 October 2019. Claim Number: F45YM082 Date: 29 November 2019. This why the Police came to my house to MURDER me on 30/11/2020. DEAD MAN or MERVELEE MYERS TELLS NO TALE.
3. Mervelee Myers Subject: A caseworker has been assigned to your case CRM: 0055203
You are receiving this email as notification that a caseworker from JCIO has been assigned to your case.
Your caseworker’s name is Vincent Umeukeje and they will be in contact with you in due course.
Your case reference is – 33448/20
4. That is why I can get the following:
General Form of Judgment or Order In the County Court at Central London Claim Number: F03CL973 Date: 24 February 2021.
Before His Honour Judge Dight CBE sitting at the County Court at Central London, Central London, R.C.J, Thomas More Building, Royal Courts Of Justice, Strand, London, WC2A 2LL.
5. Nursery World Show 2018
I was targeted by a Young White Girl who assaulted me and tried to grab my mobile phone. When I moved away from her, she ran off saying she was going to call Security. This means this was premeditated.
Next day I was targeted because I was attended her Seminar to find out which of my Intellectual Property she was using. What I see happening when she turned up late triggered my PTSD. Throughout the Seminar there was a Security pacing up on down the doorway. I did not return to the NWS since.
Charge Authorised by:
Name: HAWKINS Officer Rank: PC Collar Number: P236802
, Basinghall Street, London EC2V 5AR. Case Number: 570MC482 Mervelee Myers v Kings College Hospital NHS Foundation Trust. Date: 13 December 2024.
16. If the IOPC had not discriminated against me in Reference: 2019/119249 Force Reference: PC/7/19 I would not be asking for another REVIEW in 2025.
4. MOPAC Reference: PC/7911/20 proves that I am a VICTIM of the Metropolitan Police that are party to breaching my RIGHTS under the Schedule 3 Police Reform Act 2002 and the complaint was not HANDLED proportionately and must be INVESTIGATED.
17. Reference: 2018/11351 IOPC John Howarth.
18. Holly Sweeney led her MURDERERS to murder me under cover of LEYF Margaret Horn Lecture to say I committed SUICIDE. (D) White Dr Phil Gregory turned up unannounced with Black CMN on 21/11/2024 and Black Dr Peter Ocansey and White Georgina turned up on the 22/1/2025. (E) London Ambulance Service tried breaking down my door 20/1/2025 after they were given access to Alma Grove by Deborah Agnes Gilchrist and Joe Hooper
19. Ms Gilchrist locked me out on the 23/10/2024.
20. Let me share information that will make the world pay attention to the GESTAPO that is the Metropolitan Police: 1. LAS 22/1/25 CAD 1804 turned up after Dr Peter Ocansey & Georgina left. 2. 20/1/25 Record ID 812825221651 left a note under the door after trying to force entry. How many HOURS did they spent whilst people were in need of the AMBULANCE? 3. 469/18Jan25 after leaving my home they filled a REPORT that caused the London Ambulance Service to call ant THREATENED me. 4. Had to call 30 Jany 2025. Who is AS2547 Potter? 5. 2358/03Jany25 are 2924AS and 2499AS captured LIVE YouTube that proves the Met Police is the most RACIST TOKENISTIC MISOGYNISTIC GASLIGHTERS of DISABLED NHS PENSIONER who has been denied MEDICAL AID. 5. CAD 4638/11DEC24 Mike re INTERVIEW. Who is PC CLARKE 2893AS?
27. ADULT SAFETY CONCERNS records MERLIN: 24PAC005902 – Officers worried about my Mental Health. 24PAC047671 – On 27th February 2024, Officers worried about Mental Health after Police Scotland called about video of elderly lady tied up in bedroom. Who was the lady? Where was the video taken? Where was my HUSBAND?
21. The CAD states Treatment Provided: Assessment Advice Referral to CMHT). If I feel at risk to self, to others or from others call 999 for Police. Now please check how many CALLS I have made about THREATS from OTHERS. For this COMPLAINT alone, there are: 6 CADS (Call to Police) 5481/26Feb24- ASB 6297/27Feb24 – 2825/27Feb24 – 6569/27Feb24 – 1272/27Feb24 – 4990/1Marc24 – ASB that were not attended to. But the Met Police sent 6 Officers to my home about a video on the date I was HOME ALONE sorting out for my HUSBAND to come home to DIE. What did the 6 TERRORISTS PCs expect to find when I was asked if I know ARNOLD TOMLINSON?
22. Assaulted by Trevor Anthony Tomlinson on 9th March 2024 caused HUSBAND to be readmitted to HOSPITAL
23. April 2024 – (A) 29/04 PC CLARKE with 2 Colleagues recorded at Alma Grove. Letter was left.
Please see attached outcome for your police complaint,
Kindest Regards
Raquel Lovekin
Police Constable
Op Embassy
Directorate of Professional Standards
Metropolitan Police Service
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
Mrs Mervelee Myers 16 Alma Grove Bermondsey London SE1 5PY Dear Mrs Myers, How we have considered your complaint AS Professional Standards Unit Peckham Police Station, 177 Peckham High Street, London SE15 5SL Email: Feedback@met.police.uk Your reference: PC/02268/24 Our Reference: PC/02268/24 Date: 07/02/2025 I am writing in relation to the complaint you made on 03/03/2024 in relation to discrimination by officers. MM Response: Why did the TERRORIST RACIST MET POLICE wait until nearly a year to cntact me? The report attached with this letter outlines the actions I have taken to deal with your concerns and explains how I have considered each aspect of your complaint. I hope the report attached addresses your concerns but if you remain unsatisfied you may apply to the Independent Office for Police Conduct (IOPC) for a review; full details of how to request a review and the timescales involved are contained within the report. MM Response: I will certainly be contacting the MURDERERS at the IOPC for a REVIEW and everything will be PUBLIC from Ratna Khanam was the Case Manager for my other COMPLAINTS sent to the IOPC. Further information about the handling of police complaints can be found in the guidance document attached – ‘Our Guide To Your Complaint’. We are committed to developing a learning culture and your complaint has been fully documented and catalogued with the Directorate of Professional Standards as part of the Metropolitan Police’s organisational learning. A survey is being run by the Met Police Complaints Resolution Unit. You are invited to participate in this survey because you have made a complaint, or did so on another person’s behalf, in relation to the level of service we provided or the conduct of our officers. We want to hear your views on how your complaint was handled. MM Response: The world will be informed that the Metropolitan Policce is the GESTAO that TERRORISE VULNERABLE BLACK WOMEN in our homes by trying to MURDER me to cover for the A-Z of CRIMINALS needing Emotional Regulation Treatment. This will help us improve what we do. For this reason we value and will act on your feedback. MM Response: When am finished the IGNORANT in the Met Police will be filtered out. The survey should take you no longer than five minutes to complete. MM Response: Are you sure? I will be using this for a BOOK about Sir Mark Rowley and his THUGS some are PAEDOPHILES, RAPISTS RACISTS MUREDERERS.
1 Official Survey link: https://www.londonvoice.org.uk/cru In addition to learning from individual cases, we use complaint information from our police complaints system to monitor performance and to identify opportunities for learning and improvement. Thank you again for taking the time to raise your concerns with us. MM Response: I hope you are ready for MERVELEE MYERS. Yours sincerely, Raquel Lovekin Police Constable Directorate of Professional Standards For more information on the Metropolitan Police Service visit our website at http://www.met.police.uk GDPR – Any personal data submitted in the course of making a complaint will be processed and used to provide an outcome to that complaint.
Any right to Review will mean that the MPS will provide that data to the Relevant Review Body for the purpose of conducting that review.
2 Official Directorate of Professional Standards Directorate of Professional Standards Complaint Report Protective Marking Official No Disclosure under FOIA 2000 Complaint Reference Person dealing with complaint PC/02268/24 Raquel Lovekin Organisation / Department / Strand Appropriate Authority Directorate of Professional Standards A/Insp Steven Parker How we have recorded and dealt with your complaint Recorded under Schedule 3 Police Reform Act 2002 – Handled proportionately otherwise than by investigation Date Created 04/02/2025 Summary of Incident On the 03/03/2024 you logged a complaint regarding your encounter with the police. On your original submission you have explained this is the Decriminalization of Mervelee Myers that you will describe as Colonisation in Reverse based on the nature of the discrimination and the time frame in which the discrimination occurred. The name PS 2450 AS Tanner, PC 2344AS Hunte, PC 2624AS Martinez, PC 1147AS Maddock and 2 other PCs whose names were not written down visited your home when you heard a knock on your door and there was no ringing of the buzzer. Upon inviting those in you were asked if you know Arnold Tomlinson. That’s when you realised that one of the PCs had a battering ram, because he puts it at the door to come inside. Since the incident was captured on YouTube LIVE. You would like YouTube to be used as evidence. The fact you called the Met Police 3 times about the kicking of your door must be part of your arguments that the actions of the 6 Police who came to your home with a battering ram are part of the systemic discrimination against you from you reporting Winsome Duncan and Barrister Ryan Clement for verbal threats in October 2017. The Police claim this was none of their concerns but turned up at your home on the 30th of November 2017 to section you for a malicious report, you wrote on Facebook, that you were feeling SUICIDAL based on your participation with “A New Met for London” that can be verified online. You are giving the Met Police the opportunity to redeem themselves by revisiting your complaints to IOPC and MOPAC and how your complaints were dealt with.
Your husband who is TRAUMATISED by the discrimination is dying and it would be good if he can have reassurance from the Met Police that you will be safeguard before he dies. If this matter is not addressed and resolved satisfactorily, you will continue sharing your stories until they are picked up by the international media. Refer to https://fight4justiceadvocacy.business.site for more. The incidents span 30/10/2017 to March 2024 – January 2025.
3 Official Your concerns The concerns listed below set out the nature of your complaint, which we have yet to agree however I emailed you dated 4/2/2025 and your response did not make any sense, so I have continued with the allegation I think is correct, but on the whole I am unclear: MM Response: You have contradicted yourself with this statement. I was asked to submit EVIDENCE 7 days of the EMAIL and today the 7th you came up with an outcome. The fact that the Police waited almost a year to respond is DISCRIMINATION. •
Concern 1 – Discrimination against you by 6 officers when they attended your address. Actions taken to address your complaint I have taken the following steps to address your concerns, which I consider to be both reasonable and proportionate in the circumstances, to address the matters described above. Where I have not pursued a particular line of enquiry, this is because I believe this would not be reasonable or proportionate, taking into consideration all of the circumstances. To address all aspects of your complaint I have taken the following actions: • I have reviewed your initial complaint submission. • I have emailed you to confirm your complaint, however I have not received a coherent response. MM Response: You will be charged for DEFAMATION and why did the Met Police waited nearly a year to contact me? • I have emailed you to get further information regarding the discrimination aspect of your complaint but you have not provided me with any further credible information I can use for my complaint handling. MM Response: You are obviously illiterate??? You emailed me and asked for informatipn to be submitted in a time frame. Do you think I have nothing else to do except answer STUPID QUESTIONS you concocted to cover up the HATE CRIMES against me especially since the death of my HUSBAND?
• I have reviewed police indices to establish why officers attended in March 2024. This includes 6 CADS (Calls to police) by you: 5481/26Feb24 – ASB Call by you 6297/27Feb24 – ASB Call by you 2825/27Feb24 – ASB Call by you 6569/27Feb24 – Police Scotland saw a video of you streaming threatening officers. MM Response: Are you telling me Police Scotland saw a video of me streaming THREATENING OFFICERS. What kind of OFFICERS are they? Did Police Scotland see any other videos of me and POLICE? If Police Scotland did not see any, ask POLICE SCOTLAND to sign up for FREE TRAINING about how not to DISCRIMINATE against the face of ITV News Windrush 70. E1272/28Feb24 – ASB Call by you 4990/1Mar24 – ASB Call by you – This seems to be the call you are complaining about. MM Response: Sorry STUPID I am not in no mood for your IGNORANCE and GASLIGHTING• I have reviewed a crime report whereby you have been named as a suspect for Harassment 01/67016/24 • MM Response: Go ahead and DEFAME my NAME as each time the Met Police does this the more FAMOUS I will become like IN HONOUR OF STRONG WOMEN EVERYWHERE that Sir Mark Rowley endorsed at A New Met for London lanch on the 2nd September 2023. I have reviewed adult safety concerns on two records called Merlin: 24PAC005902 – Officers worried about your mental health 24PAC047671 – on the 27th Feb 2024, Officers worried about your mental health after Police Scotland called re a video you were streaming on you tube that an elderly female was tied up in the bedroom. MM Response: It seems that the entire Met Police need their HEADS examined. Because the 27th February 2024, I was STRESSED out trying to get the bed for my HUSBAND to return home to DIE. Any SENSIBLE PERSON would have made the difference about an uploaded video and one that I was LIVE STREAMING. They would seen that the ENVRONMENT where the elderly lady is/was, was different from the UK. And where would I get this elderly lady to tie up? Upon police arrival it was noted that you said you were filming them live on you tube and did not know why they were there. • I have considered the IOPC Discrimination procedures of asking officer for an account, however I do not deem this reasonable and proportionate given the communication I have received from you. MM Response: But you stated I did not send you any information, so where did you get this from. The fact that you sent the REPORT back before the 7 days you asked me to give you information is relevant to the covering up of the GASLIGHTING and MISOGYNY by those with something to hide and AXE to GRIND.
4 Official 5 Official • I have considered the IOPC Discrimination procedures of conducting comparable data checks, however I do not deem this reasonable and proportionate given that your circumstances are that you are poorly and you need to receive medical care. MM Response: You will be charged for breaches of the Equality Act 2010 Protected Characteristics. You will be responsible for the attempts to SECTION MURDER KIDNAP me between 30 October 2017 to 22 January 2025 for why I am POORLY according to you. Maybe you are aware why I am not receiving MEDICAL CARE. “No society can legitimately call itself civilise if a SICK person is DENIED Medical AID because of lack of means” Nye Bevan founder of the NHS 1948. Your circumstances would also prove difficult to compare. MM Response: You are correct because I am sure an IDIOT like you would not know that I am an NHS Pensioner with REFERENCES from parents that will make those DISCRIMINATING against me hold their HEADS in SHAME. • You name the officers in your complaint, however they do not match any specific date, times and actions taken by those who did attend on certain days. MM Response: Maybe you need to get Police Scotland to go through YouTube to pinpoint the OFFICERS who attend my home and are catured on LIVE. A case in point is the 3rd January 2025. I do not feel it is fair to name these officers when I do not have more specific information from you to be able to identify which ones you alleged to have done something. MM Response: You make me FUCKING ANGRY and you will be exposed as who you are…
A reflection on the service we provided: Concern number 1 Nature of complaint Discrimination against you by 6 officers when they attended your address. Officer(s) Members of Staff Identified Unknown Our consideration (Our Determination) Your complaint has been recorded but I have decided to take no further action. MM Response: Am not bothered because you will be judged by the world and not MERVELEE MYERS.
Rationale After reviewing your complaint submission, your subsequent emails and also conducting a search for any police dealings you have had in the past, I have noted many calls by you for ASB and Nuisance Neighbours, I also note that you are a suspect for harassment against your neighbours and you have a crime report on for an incident involving your step son, whose father, your husband sadly passed away, please accept my sincerest condolences. MM Response: How about you check my engagement with Nigel Pearce at Elim House in August 2023? I have noted that you feel you are being discriminated against, you have not provided me with any information other than GP medical records that you would like everyone to keep due to medical negligence. MM Response: Here is the PROOF that you need to be admitted to an INSTITUTION for treatment. I note that this is born from your mental health issues, however I feel this is due to you feeling like you are not getting the medical help you require. MM Response: The Met Police will pay for your DISCRIMINATION. I do not feel confident in being able to address this matter without any further information from you, for example the responses to my questions. MM Response: How about you cut the CRAP? I also feel it would be unfair of me to address this with the named officers due to this reason. MM Response: I refuse to engage with an ASSHOLE like you. I can confirm that when police have attended to your calls, they have created welfare reports which are transferred to partner agencies in order that the best care can be provided to you. MM Resonse: Thanks for providing me with the information needed to take the PARTNER AGENCIES to the world to know about the WINDRUSH SCANDAL.
It seems your GP is aware you are poorly as per your screen shots of your medical record and you sent me a sickness note, explaining you were not fit for work due to stress. MM Response: There is no doubt you are SICKER than my neighbour Deborah Agnes Gilchrist.
6 Official While I appreciate that you have been poorly with your mental health, this is not a police matter, this is a medical matter and as such, I would urge to you seek help from the relevant medical areas. MM Response: I will recommend that you be treated for DELUSIONS of GRANDEUR. For continuity following on from your complaint handling, I will pass your details to the mental health liaison officer in your area, who will then be aware of your declining mental health. MM Response: Keep it up. I am really sorry that you are going through a tough time. MM Response: Seems as if you get PERVESE PLEASURE like http://www.leyf.org.uk CEO June O’Sullivan the PAEDOPHILE mastermind of Richard Harty MIC who wants to be remembered as a DISRUPTIVE INFLUENCE.
Action Taken Reviewed all readily available material Action Taken Recording Category Explanation Provided Learning No learning identified Your right to a review If you are unhappy with the way your complaint was handled, or with the final outcome, you can apply for a review. Reviews are dealt with by either the Independent Officer for Police Conduct (IOPC) or the Mayor’s Office for Policing and Crime (MOPAC) and we have listed the review body for your complaint below. Relevant Review Body Independent Office for Police Conduct (IOPC) Ways to make a review request • Email – NorthCasework@policeconduct.gov.uk • Online Form – Via the IOPC’s website using the following link: http://www.policeconduct.gov.uk/complaints-reviews-and appeals • By post – IOPC, PO Box 473, Sale. M33 0BW Review to be received by 08/03/2025. Thank you for raising your concerns We understand that the outcome of your complaint may not be to your satisfaction, but we would like to thank you for taking the time to raise your concerns. Kind regards Raquel Lovekin Police Constable Directorate of Professional Standards GDPR – Any personal data submitted in the course of making a complaint will be processed and used
Our Guide To Your Complaint What will this guide tell you? This guide explains the principles of our complaints system, how we handle complaints, and the possible outcomes. What can I complain about? If you think you have been treated unfairly by the police or the standard of service you received was unacceptable you have the right to make a complaint. A complaint can be made about the conduct of any person serving with the police, i.e. a police officer, police staff member, special constable, designated volunteer or a person contracted to provide services to the Met Police. You can also complain about how a police force is run. For example, you can complain about force-wide crime initiatives, the organisation of policing resources and general policing standards. There is no time limit for making a complaint. However, if you complain about something that happened more than 12 months ago, you should explain why you didn’t complain sooner. Who can make a complaint? You can make a complaint if: · You were directly affected by the behaviour of our police officers, special constables, members of police staff, volunteers or contractors. · Witnessed an incident – for example, you were present when an incident took place or were close enough to see or hear the incident (you cannot claim to have witnessed an incident if you have seen it on television or social media). · Have been adversely affected by the conduct or matter complained about – this means that the actions of the police have indirectly affected you, for example you have suffered any form of loss, damage, distress or inconvenience as a result of the matter complained about, or you have been put in danger or otherwise put at risk of being adversely affected. 1 You could be acting on behalf of someone in any of the people listed above – for example, a family member, friend, legal representative or any other person of their choosing. You may be able to make a complaint if you are a parent or guardian. Persons serving with the police force cannot make a complaint about incidents and officers in their own force. This does not mean they are unable to raise concerns, there are other ways to do this such as internal conduct investigations and the staff resolution process. This just means that they will not have the statutory rights of a complainant. What can you expect when you complain? You can expect: · Contact from us to get some further details · To be asked what you would like to happen · To be listened to and treated fairly · To be updated about the progress of your complaint · To be told the outcome of your complaint when it has been finalised · If your complaint has been formally recorded and you are not happy with the outcome, you can request an independent review How will my complaint be handled? By law all complaints against the police must be logged. We make an initial assessment of how your complaint may be dealt with and we will contact you to find out what you would like to happen. Your complaint may be dealt with in one of the following ways: · Early contact – A complaint handler will make contact with you as soon as possible after you raised your concerns. They may be able to provide an explanation or an apology, or other information to assure you that appropriate action is being taken. Their aim is to try and resolve your issues and create an environment for learning where people learn from mistakes made. · By investigation – If the complaint is serious enough to warrant disciplinary action then it will be investigated and an investigator will be appointed. · In some circumstances, no further action may be taken. 2 We’ll ask you how you’d like to be contacted, keep you informed on the progress, write to you to tell you the outcome and explain your right to an independent review. However we deal with your complaint, it is important to us. Will my complaint be referred to the Independent Office for Police Conduct (IOPC)? When we receive your complaint, we consider whether it should be referred to the IOPC. The most serious incidents must be referred to the IOPC – whether someone has made a complaint or not. For example, if police actions result in a member of the public being seriously injured or dying: · while in custody · after they’ve had contact with the police · as a result of a police shooting · in a road accident involving the police We can also refer incidents to the IOPC if we have concerns, for instance about the conduct of our officers or staff. The IOPC can direct us to record incidents and then ‘call them in’. The IOPC may choose to investigate these cases themselves, independently of us. Further information regarding referrals to the IOPC can be found in the IOPC’s Statutory Guidance. How often will I be updated? Keeping you informed is one of our key priorities; our updates should be regular and meaningful. Our first update will be provided promptly, in writing, and, at the latest, within four weeks of the start of the handling of your complaint. Further updates will be provided at least every four weeks. How long will my complaint take to deal with? We aim to deal with complaints in timely a manner, however there is no time limit on how long we will take to deal with your complaint. The person dealing with your complaint should be able to tell you how long it is likely to take. 3 Who will be involved in dealing with my complaint? This depends on how your complaint will be handled. Your point of contact will be either a: · Complaint handler – if your complaint is being dealt with through early contact, or · Investigator – if your complaint is being investigated as there is an indication a criminal offence may have been committed or the behaviour may justify disciplinary proceedings. You may also see the role, ‘appropriate authority’ used in your complaint report. This is the person who assesses and makes decisions about your complaint at various stages in the complaint process. What are the possible outcomes? We will send you a report to explain how we have dealt with your complaint. If our service didn’t meet the standards expected, we will inform you of the action we are taking. Possible outcomes could include: · An explanation or apology for what has happened · Training to further develop our officers and staff · Making changes to our policies or procedures · Giving advice to the officer or person you have complained about so that their
Possible outcomes could include: · An explanation or apology for what has happened · Training to further develop our officers and staff · Making changes to our policies or procedures · Giving advice to the officer or person you have complained about so that their performance improves · Referring your case to the Crown Prosecution Service. The CPS is responsible for deciding if criminal charges should be brought. · Referring the case for misconduct proceedings. · There may not be enough information to take action over your complaint. If this happens it may just mean there is not enough evidence available · In some cases, we may agree with you that something went wrong, but decide that no other action is appropriate How do we learn from complaints and dissatisfaction? Learning from complaints helps to improve the way we do things and stop the same thing from happening again. As well as learning from individual cases, we use information from our complaints system to monitor performance and identify potential learning for us as an organisation. 4 What if I am still unhappy? If we were dealing with your concerns through early resolution and you aren’t happy, we will record your complaint and appoint a complaint handler. If you are still unhappy after we have handled your complaint, you can ask for a review. Reviews are dealt with by either the Independent Officer for Police Conduct (IOPC) or the Mayor’s Office for Policing and Crime (MOPAC). The report we send you when we have finished dealing with your complaint tells you the review body for your complaint. You need to apply within 28 days or your application won’t be accepted, unless there are exceptional circumstances for the delay. The review will consider whether or not the handling of your complaint was reasonable and proportionate. Did you know? · The police complaints process has no means by which to deal with financial claims for compensation against the Met. Money cannot be awarded via the complaints procedure, regardless of the outcome. If you wish to seek compensation for something the police have done, please write to: Directorate of Legal Services, Metropolitan Police Service, 10 Lambs Conduit Street, London WC1N 3NR. Please be sure to include your full name and contact details, your case or report number (if applicable), the name or shoulder number of any Met officer, staff or volunteer involved and your reasons for claiming compensation. · The majority of complaints where mistakes are identified are resolved with learning and development after the complainant’s feedback has been taken on board. This is even more important under the new complaint legislation and the introduction of the Reflective Practice Review Process. · Legislation in relation to police complaints has changed from 1 February 2020 with the implementation of the Police (Complaints and Misconduct) Regulations 2020. This allows for police complaints to be dealt with in a reasonable and proportionate manner and at the appropriate level. This supports both the efficiency and fairness of the complaints system. 5 How can I find out more information? Further information can be found in the following documents: · The IOPC Statutory Guidance https://www.policeconduct.gov.uk/sites/default/files/Documents/statutoryguidance /2020_statutory_guidance_english.pdf • Police Reform Act 2002 • Police (Complaints and Misconduct) Regulations 202
Complaints Resolution Unit Satisfaction Survey
This survey is being run by the Met Police Complaints Resolution Unit. You are invited to participate in this survey because you have made a complaint, or did so on another person’s behalf, in relation to the level of service we provided or the conduct of our officers.
We want to hear your views on how your complaint was handled. This will help us improve what we do. For this reason we value and will act on your feedback. The survey should take you no longer than five minutes to complete
The information you give us will be used for analysis purposes, and may be published in anonymised form. We will never publish the comments you make or any other information you give us in a way that can be used to identify you.
Before completing the survey please note that:
We are unable to alter the outcome of the investigation into your complaint. We are also unable to respond to any specific comments about the handling of individual complaint cases submitted by respondents in the course of completing this survey.
Completing the survey does not constitute an application for an independent review of the Met Police handling of your complaint.
Privacy note Whenever you press ‘Next’, the answers that you have provided will be submitted and may be included in the results. If at any stage you decide that you do not want your answers to be included in the results, you can press ‘Exit and clear survey’. This will clear all answers you have submitted up to that point.
Questions
* How easy was it to access the complaints system?
Choose one of the following answers
1 – Very easy
2 – Easy
3 – Neither difficult or easy
4 – Difficult
5 – Very difficult
* How satisfied were you in how your complaint was dealt with?
Choose one of the following answers
Very satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Very dissatisfied
* How satisfied were you with the outcome of your complaint?
Choose one of the following answers
Very satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Very dissatisfied
Do you have any comments about how the complaints process could be improved?
* Your feedback has the potential to help improve the quality of service for all. Would you be happy to provide your complaints reference number? This means we will be able to identify you and link your survey response to your complaint.
Choose one of the following answers
Yes
No
SubmitExit and clear survey
THE WORLD WILL BE INFORMED ABOUT THE RACIST METROPOLITAN POLICE THAT MURDERED JOY GARDENER AND SHOOT CHERRY GROUSE IN BRIXTON. THEM SIR MARK ROWLEY WILL ISSUE ME WITH AN APOLOGY EMBOSSED IN THE MET POLICE EMBLEMS.
I hope you are well. MM Response: The World Will Know About Housing for Women TERROR CELLS. Refer gascontracts@watret.co.uk for Watret Unprofessionalism and lack of sensitivity in the case of a TRAUMATISED Black Woman who is being pushed to become HCT Group Impact Report of 1 in 5 of all SUICIDES are associated with unemployment. Now that Housing For Women joined forces with HMCTS CPS CJS to silence me. The Tenancy Agreement that will make Queen Camilla and King Charles linked to Housing For Women becoming a TERROR CELL.
As we have had a very high volume of applications after our first recruitment email, we have decided to extend our application deadline till the 4th of January 2025. This includes any applications that are being sent by post.
I have attached the application form to this email, but if you require a paper copy, please reply to this email.
We hope you have a wonderful Christmas and a happy New Year.
Warm regards
Youssaf Taran
By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions. Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
Before we reach the end of 2024, we wanted to say a big thank you to all members of the Housing Ombudsman Resident Panel. It has been a busy year and a great start to what we are sure will be a very insightful and interesting 3-year term working together. To recap this year…. in May we received 1532 applications to join the Resident Panel584 of you met the Ombudsman online in June in July we discussed common complaint issues with 40 shared owners, some of which were highlighted in the Ombudsman’s report on shared owner complaints200 attended an online Q&A with the Ombudsman and team in October50 of you helped us shape the pages on our website about how we investigate Anti-Social Behaviour complaints in October we pre-consulted our 5-year Corporate Strategy consultation with 200 of you in November we received feedback from 143 members about their experience on the panel 96.5% of you said you are happy with the Resident Panel newsletters sent so far 92 of your questions were answered on the Resident Panel hub Exclusive member hub If you have not yet signed up to use the online engagement hub, created exclusively for members to take part in surveys, consultations, catch up on recordings and register for meetings, you can do so via the link below. Get involved and register for the Resident Panel hubWhat’s on in 2025?We already have lots of exciting activities planned for the Resident Panel in 2025. Early next year we will release dates to discuss the findings of the consultation on repairs which you were invited to take part in earlier this year and how we are using the findings to write a Spotlight report. Early next year, the panel will be invited to take part in the 5-year corporate strategy consultation and share this with other residents and your landlord. We will also be posting lots more opportunities to get involved in improvements to our processes and upcoming projects in the new year, including plans for the roll out of the Social Tenant’s Access to Information Rights Scheme. Upcoming meetingsAnnual Complaints Review meetingsJoin us on Zoom to discuss the findings from the Annual Complaints Review 2023-24. We will look at trends we are seeing in how landlords are performing and our own complaint data. The session will last for 1 hour.Please only register for one of the available dates.Wednesday 22 January 20255-6pmRegister now for 22 JanuaryWednesday 29 January 20255-6pmRegister now for 29 JanuaryHow to complain to your landlord sessionsWe are inviting Resident Panel members to attend an online session delivered by the Housing Ombudsman Centre for Learning on ‘Making an effective complaint to your landlord’.The 1-hour meeting will take place on Zoom with an optional 15-minute at the end for a Q&A on the session.Wednesday 5 March 20255-6:15pmRegister now for 5 MarchTuesday 11 March 202512-1:15pmRegister now for 11 MarchWhat is the Centre for Learning?The Housing Ombudsman Centre for Learning was set up the share learning from our casework with others in the Sector. Over 10,000 landlords and housing professionals have signed up to access online webinars, case studies and other free resources.Find out more about the Centre for LearningVolunteers needed for research interviewsThe University of Huddersfield’s Healthy Housing Initiative is carrying out research into how damp, mould, and condensation in people’s homes are being addressed, the types of actions that do and do not work and why conditions persist in many cases.The project is done partly in collaboration with the West Yorkshire Housing Partnership (WYHP) and the WY Health and Care Partnership’s housing and health workstreams.The research team are looking for residents who would like to take part in interviews to talk about experiences of damp and mould, and the kinds of actions and responses they have and have not found to be effective. The interviews will take place over the phone and take around 45 minutes to 1 hour and will be recorded with the permission of the interviewee. If you are interested in speaking with the team, please contact Pratichi Chatterjee, p.chatterjee@hud.ac.uk and Phil Brown p.a.brown@hud.ac.ukThe closing date to register your interest is 31 January 2025.A safe space to share your viewsWe have set out expectations for panel members and when we may apply our policy on unreasonable behaviour.Acceptable use guideResident Panel hubA place to have your say on the latest consultations, surveys, and provide evidence for our Spotlight reports.Resident Panel hubChanged your mind?If you no longer wish to be a member of the Housing Ombudsman Resident Panel, please send us an email at residentpanel@housing-ombudsman.org.uk with your full name and email address and we will remove you from our mailing system.About the Housing Ombudsman ServiceWe are a free and impartial dispute resolution service that investigates complaints from residents and leaseholders of member landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).Our vision is to improve residents’ lives and landlords’ services through housing complaints.Residents | Landlords | Contact usConnect with us on LinkedInYou have received this email because you are a member of the Housing Ombudsman Resident Panel. 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Thank you for giving your time Mervelee, As we approach the end of the year, we want to say a huge thank you for everything you do to make our progress possible. Our brilliant team of events volunteers support more than 400 events up and down the country each year. From marshalling in local parks for Race for Life, to lighting up city streets on Shine Night Walks, your energy and passion power our events. Every hour you give makes a real impact for people affected by cancer.
Here’s what happened with the time you gave:
More than 200 volunteers were at the heart of our 2024 sports fundraising events. Their support meant that 17,800 participants raised a total of more than £8m.
Events volunteers gave their time to support more than 313,000 participants across all our events this year to raise over £40m.
This fundraising means we can continue our work to bring about a world where everybody lives longer, better lives, free from the fear of cancer.
Together we are beating cancer. Laura Parsisson, Head of Volunteering.
A big thank you this festive seasonAt Cancer Research UK, we think it’s the little things that matter most – the significant moments we can easily take for granted. They are so precious, especially in the festive season and especially for people affected by cancer.
Every year, thousands of incredible people give their time to support our life-saving research. And it’s thanks to research that people affected by cancer can have more time for more of the little things, this festive season and beyond.
Michelle Mitchell, our Chief Executive, has recorded a special video message to thank you for your incredible contributions this year. Hear Michelle’s festive message to you
Wendy’s storyDedicated events volunteer, Wendy, has supported at Kings Lynn Race for Life for the past 15 years.“I first took part in Race for Life many years ago when I worked for Mars as the community champion. After becoming a runner, and having been sponsored for another 10k race, I didn’t feel like people would sponsor me again, so I started volunteering. I dragged my two daughters along to help too and some work colleagues. And so, the habit became!”
Wendy acts as an incredible ambassador and brings a group of family and friends along to help at the event each year.
“This year was just the same as usual – about 15 of us came and covered all the marshal points, and even covered some admin too.”
This year, Wendy was awarded an Honorary Fellowship at our annual Flame of Hope Awards in honour of her remarkable contribution to volunteering at Race for Life events.
Volunteering highlights from 2024From volunteer fundraisers joining comedian Rhod Gilbert on tour to fundraise through cash collections, to Campaigns Ambassadors visiting the Houses of Parliament to help keep cancer on top of the political agenda.
Read more about what our brilliant volunteer community have been getting up to this year.
Equality, diversity and inclusionEquality, diversity and inclusion (EDI) matters to Cancer Research UK because it plays a vital role in achieving our vision of a world where everybody lives longer, better lives, free from the fear of cancer. We believe we can make the greatest progress for people affected by cancer by making sure that the impact of our research is felt equally by everyone, that our expert information is accessible to all, and that everyone who works or volunteers at CRUK feels that they belong.
Our first EDI strategy, published in 2021, was a good starting point, but we know we have more to do. That’s why we’ve published our refreshed EDI strategy, which sets out how we’ll keep making progress over the next five years.
This email is from Cancer Research UK. Cancer Research UK is a registered charity in England and Wales (1089464), Scotland (SC041666), the Isle of Man (1103) and Jersey (247). A company limited by guarantee. Registered company in England and Wales (4325234) and the Isle of Man (5713F). Registered address: 2 Redman Place, London, E20 1JQ.
Blast to the past with your post from April 2020: “The Equality Act 2010 The Equality Act #prohibits…
FM
Facebook memories<memories@facebookmail.com>
To:You
Tue 17/12/2024 21:43
See memories to look back on today. On this day: 18 December Hi Arnie,You have a post to look back on today.See memories
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We’re excited to share the winter edition of Connect, your resident newsletter! MM Response: Really so once more MM is an H4W Customer? How excited will H4W be when they are exposed?
Attached, you’ll find the latest issue packed with updates, tips, and news, including:
Housing for Women featured in an ITV documentary on domestic abuse with Queen Camilla MM Response: Why is H4W and the Met Police not acting about Joe Hooper at Alma Grove?
Exciting news: Re Connect+ opens a second house! MM Response: Is this another TERRORCELL or DEATH TRAP?
Helpful Christmas and winter tips to make the season easier for you. MM Response: How about actions for Deborah Agnes Gilchrist and Joe Hooper at Alma Grove?
We hope you enjoy reading this edition. As always, if you have any feedback or suggestions, feel free to get in touch. MM Response: Please access wherever I post.
Wishing you a safe and happy festive season! MM Response: If I was not careful I would still be here. Am under attacks from the HATE MOB in Alma Grove.
Best wishes, The Housing for Women Team
By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. MM Response: H4W is just IGNORANT and BREACHING all LAWS LEGISLATIONS CODES of CONDUCTS and PRACTICES. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. MM Response: Is that why H4W and Devonshires Solicitors LLP got HMCTS to gag TENANTS? Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. MM Response: Lets hope H4W is aware they sent this to MM? If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. MM Response: Its mine so I will use it to help District Judge BEECHAM to start a PETITION to find out about the TENANTS affected by H4W and cohorts DISCRIMINATION. The sender does not accept liability for any errors or omissions. MM Response: No they won’t they will be charged. Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP. MM Response: I ran away from 17 Denchworth House Robsart Street Stockwell London SW9 0BN bare feet in the drizzling rain in the SUMMER 2000.
CONNECT What’s inside? 2 ReConnect+ opens second house! The newsletter for Housing for Women residents Winter 2024 1 Winter Edition 3 One year on: how Touchstone Property Services has supported our residents 4 You said, we did! 5 Ealing team’s One -Stop-Shop success 6 Christmas and winter tips 8 Resident engagement and updates 9 Practical support for tenants 10 Stay connected with Housing for Women 12 Keeping you informed Domestic Abuse Services For over 40 years, Housing for Women has been supporting women and children in London escaping domestic violence and abuse. Housing for Women appears in ITV Documentary about domestic abuse. Housing for Women was pleased to be featured in an ITV documentary on domestic abuse, led by HRH Queen Camilla. The programme, which aired on ITV and ITVX on 11th November, highlighted the voices of survivors and advocates working to end this crisis. MM Response: H4W will be exposed in Mervelee Myers RESEARCH. During her visit to one of our refuges, Queen Camilla met with a survivor who was rebuilding her life with the organisation’s support. MM Response: If Queen Camilla is not careful she will be known as the QUEEN who supported H4W with destroying the lives of WOMEN who raised legitimate complaints about DISCRIMINATION. The Queen also spoke with our team about the vital services they delivered to help women escape violence and abuse. Zaiba Qureshi, Chief Executive of Housing for Women, said: “We were very pleased to contribute to this crucial conversation and to have HM Queen Camilla visit our refuge services. Domestic abuse is an issue that affects many, and it was essential that survivor voices were amplified and given a platform to be heard. We hoped this documentary would raise awareness and give courage to those experiencing abuse to seek help.” You can still catch the documentary on ITVX. Her Majesty The Queen met with a survivor of domestic abuse at one of our refuges (ITV/Love Monday) http://www.hfw.org.uk Housing4Women Registered Charity No. 211351 ReConnect+ opens second house! Great news! Our ReConnect+ team opened the project’s second house earlier this year. Lorraine Edwards, Deputy Manager at Reconnect+, said: “Opening our second house is a significant step for ReConnect+. It enables us to support even more women on their release from prison, providing a safe and stable environment as they rebuild their lives and work towards a brighter future. We’re committed to empowering women and reduce their reoffending through holistic support and a supportive home.” For more information or to make a referral for ReConnect+, please call 020 7501 6120 or email customer.service@h4w.co.uk. ReConnect+ Customer Hub 020 7501 6120 2 / News 2 / News 2 / News Customer Hub 020 7501 6120 3 One year on: how Touchstone Property Services has supported our residents. As part of our commitment to providing reliable and efficient services to our customers, Housing for Women partnered with Touchstone Property Services in December 2023 to manage our rental income. We’re pleased to share that after a year of working together, we’ve seen great results in supporting our residents and managing rental income. Here’s what we’ve achieved together: Better rent collection Since December 2023, the number of tenants in arrears has dropped by 41, and arrears have been reduced by £93,000. This is thanks to Touchstone’s proactive support for our tenants. Growing the team Touchstone has added an Income Officer, Lucy Turner, to help provide even more support to residents. If you have any questions about your account, you can call Lucy directly on 01225 259274. You can also email h4w@touchstoneresi.co.uk. Ethel Fosu, Head of Housing, said: We’re proud of partnership with Touchstone and the positive impact it has made for our customers and our team. Together, we’re working to keep homes safe and affordable for women in need. If you have any questions or need help, please reach out to Touchstone or our Housing Team. Staying connected Touchstone has responded to 4,840 contacts from residents and made 7,158 calls, texts, and emails to offer help, reminders, and support for timely rent payments. You said, we did! Our action We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120. You can also email us at customer.service@h4w.co.uk. At Housing for Women, we take your feedback very seriously. Here’s how we have acted on it. You told us That anti-social behaviour at one of our properties was disruptive and upsetting for tenantsYou said, we did! Our action We heard your concerns about anti-social behaviour at one of our properties, which included issues such as drug dealing, prostitution, and excessive noise. In response, we acted quickly, working with the Police and residents in the property to manage the situation. Together, we gathered the evidence needed to take the matter to court. In November, we were granted possession of the flat in question. This means the anti-social behaviour has stopped and we can now re-let the flat to someone in need of a home, giving them the chance to contribute positively to the community. This outcome was only possible thanks to the fantastic joint working between residents, our team, and the police. It shows what we can achieve when we all work together in partnership. If you want to give us feedback or let us know what we are doing well, please call our Customer Service Team on 020 7501 6120. You can also email us at customer.service@h4w.co.uk. At Housing for Women, we take your feedback very seriously. Here’s how we have acted on it. You told us That anti-social behaviour at one of our properties was disruptive and upsetting for tenants and neighbours. 4 / News Customer Hub 020 7501 6120 Ealing team’s One-Stop-Shop success In November, our Ealing Domestic Violence and Abuse team hosted another fantastic One-Stop-Shop event, offering advice and support to women in the local area. The session welcomed a spokesperson from FORWARD, an African women-led women’s rights organisation working to end violence against women and girls. Carolyn McCarthy, Team Leader at Ealing DVLA said It was fantastic to host another One-Stop-Shop event, offering local women vital advice and support. These events are always incredibly popular, showing the demand for accessible, community focused services. We were honoured to have FORWARD with us, sharing their important work with everyone who attended.” Thank you to everyone who attended! For more information about the service, please visit http://www.ealingdva.org.uk. 5 6 / News Christmas and winter tips Our Christmas opening hours Our offices will close at 1pm on Tuesday, 24 December, and reopen at 9am on Friday, 27 December. We’ll also close at 4pm on Wednesday, 31 December, and reopen at 9am on Thursday, 2 January. If you need to report a repair or have an urgent issue while we’re closed, please call us on 0207 501 6120. We wish all our customers, partners, and stakeholders Season’s Greetings! Customer Hub 020 7501 6120 Managing your finances during the Festive Season Paying by direct debit can be a simple and reliable choice, but you can also choose other methods such as standing order, online ranking, or PayPoint. We understand that the festive season can be an expensive time for everyone. With the extra demands on your budget, it’s important to plan ahead and ensure you can pay your rent and service charge on time. Missing your rent payments could result in added costs and even legal action, which no one wants to face in the New Year. For more information on how to pay your rent, visit our website by scanning the QR code below. Christmas: a time for togetherness, but support is here if you need it Christmas is a time we often associate with joy, celebration, and spending time with loved ones. But for many, the festive season can also bring added pressures. The strain of managing finances, expectations, and family dynamics can feel overwhelming. Sadly, for some people, this time of year becomes even more challenging due to the risk of domestic violence and abuse. We often see an increase in women and children reaching out for support during the festive period. If you or someone you know needs help, please don’t hesitate to reach out. For more information, call our Ealing Referral and Advice line on 020 4513 9678 or email referrals_edva@h4w. co.uk. You can also contact our Greenwich team on 020 8317 8273 or email info_gdva@h4w.co.uk. Visit our websites at http://www.ealingdva.org.uk or http://www.gdva.org.uk for more details. If you can’t reach us, call the free Refuge 24-hour National Domestic Abuse Helpline on 0808 2000 247. Remember, always dial 999 in an emergency or if someone’s life is at risk Money-saving tips for Christmas The festive season is here, and we know how important it is to make the most of your money. We’ve gathered some easy, practical tips to help you enjoy a joyful Christmas without breaking the bank – from thoughtful gifts to energy-saving ideas. Let’s make this Christmas extra special, together! 7 Look after your mental wellbeing this winter Winter can feel tough at times, but remember, you’re not alone. We’ve put together some helpful advice on how to keep your spirits up and stay connected with others through the dark and cold months. Stay Safe at Home this Christmas This time of year is about staying cosy and safe with those who matter most. Our simple tips will help ensure your home is warm, safe, and ready for the festive season, so you can enjoy a worry-free Christmas. Read the full article on our website: Read the full article on our website: Read the full article on our website: Resident engagement and updates. Our New Tenant Portal is Coming in 2025! We’re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At Housing for Women, we’re always looking for ways to improve, and this upgrade is a big step towards a more efficient, forward-t
Our New Tenant Portal is Coming in 2025! We’re pleased to share that our new Tenant Portal will be launching in early 2025! This exciting development is designed to make life easier for our residents, while helping us provide an even better service. The portal will offer a smoother and more modern experience, making it quicker and easier to connect with us, access key services, and manage your tenancy. At Housing for Women, we’re always looking for ways to improve, and this upgrade is a big step towards a more efficient, forward-thinking way of working together. Keep a look out for further updates next year. We’ll share more information via our website, Connect newsletter, and social media channels. 8 / News Customer Hub 020 7501 6120 Reminder to check our FAQs about your service charges This autumn, we sent out letters about your service charge increase. If you haven’t received yours, please contact us as soon as possible. If you have questions about your service charges and want to understand them better, please visit our website and check the FAQs section. It provides answers to common questions and explains how the charges are calculated. If the FAQs don’t address your specific query, our Customer Service Team is here to help. You can reach us by calling 0207 501 6120 or emailing customerservice@4w.co.uk. For more guidance on paying your rent and service charges, please visit our website for more information Tenant Satisfaction Survey We recently ran a Tenant Satisfaction Survey in partnership with Acuity, an independent research company. Thank you for taking the time to share your feedback! We’ll publish the results in the spring edition of Connect and on our website early in the New Year. Customer Panel update We’re excited to share that we’re recruiting tenants for our Customer Panel! We’ve received 12 applications so far, which we’re currently reviewing. Our goal is to have the panel members in place by the end of January 2025. We’ll share more details soon, including how you can get in touch with your Customer Panel. Thank you for your interest and support! Volunteer with us! At Housing for Women, volunteers are crucial to our work. They help us provide essential services to vulnerable women and children. Our volunteers take on various roles, from office tasks in Finance, Neighbourhood Services, Customer Services, and Communications to hands on support for our service users. For instance, our Refuge volunteers, who must be female, directly assist women and children escaping domestic abuse, offering practical help and a safe haven. We also partner with universities to offer student placements, giving students valuable real world experience. Volunteering with us brings many benefits. You’ll learn new skills, boost your confidence, improve your employability, and form meaningful connections. It’s also a chance to make a real difference by supporting some of society’s most vulnerable individuals. We provide thorough training and regular supervision to ensure our volunteers feel confident and supported in their roles. If you’re passionate about making a positive impact and want to join a supportive community, consider volunteering with us. Your time and dedication can change lives. For more information on getting involved, please contact our Customer Service Team at 0207 501 6120. You can also email customer.service@h4w.co.uk 99 Practical support for tenants Let us help with damp and mould Your home should be a safe and comfortable space, and we’re here to help if you’re dealing with issues like damp or mould. If you’ve noticed damp or mould in your home that you’re unable to tackle yourself, please don’t hesitate to get in touch. Our team is here to support you and can give the advice or help you need to resolve the issue. The sooner we know, the sooner we can help. To report damp or mould, please contact us on 020 7501 6120 or email customer.service@h4w.co.uk and we’ll work with you to make sure your home stays healthy and comfortable. 10 / News Customer Hub 020 7501 6120 11 Stay connected with Housing for Women We love keeping in touch with our community, and now it’s easier than ever to stay updated with all the latest news and information from Housing for Women. Follow us on Facebook and Instagram for updates, key announcements, and useful tips designed to help you make the most of your home and community. Whether it’s advice on managing your tenancy, news about upcoming events, or support services you might need, you’ll find it all there. We’re here to keep you informed, connected, and supported—so come and join the conversation! You’ll find us at: Facebook Instagram 12 / News Keeping you informed We always want to ensure we deliver great homes and services for you; in fact, it is one of our key goals. An important way we do this is how we communicate with you. This includes giving you essential information and keeping you up to date. Newsletter Each quarter, we publish our Residents Newsletter, ‘Connect’. A link to the digital newsletter will be posted on social media. It will also be emailed to you. We no longer print the newsletter because we want to be more environmentally – friendly. If you want a printed copy, please get in touch with our Communications Team at communications@h4w.co.uk or call our Customer Services Team on 0207 501 6120. What is ‘Connect’? Annual Review We publish our Annual Review every year, setting out what we have achieved in the previous twelve months. We’ll look at some of the highlights from our year, share experiences from some of our tenants and service users, and publish figures showing our impact while delivering value for money for our customers. The next edition is due in March. We will let you know when it’s published. Head Office and Registered Office Our website Our website has a lot of helpful information about what it is like to live with us. It’s also a great resource, from getting involved with your housing association and neighbourhoods to accessing your housing services on our Customer Portal to the latest news. Social media You can stay updated with community information, Housing for Women updates, and news from the housing sector on our social media pages. We’re on Instagram and Facebook. To better understand how you use social media and how we can reach you, we will be conducting a survey in 2025. Stay tuned for more information. ‘Connect’ is designed for you, and so if you have anything you would like us to cover in future issues or you have a comment to make, please do let us know by writing to: Connect Editor, Housing for Women, Sixth Floor, Blue Star House, 234 Stockwell Road, London SW9 9SP or emailing customerservice@h4w.co.uk. Housing for Women Sixth Floor, Blue Star House 234-244 Stockwell Road, London, SW9 9SP Tel. 020 7501 6120 Email. customerservice@h4w.co.uk http://www.hfw.org.uk Housing4Women Registered Chari
Register now for November meetings to discuss the Ombudsman’s Corporate plan for 2025 to 2030
View as a webpageUpcoming meetingsRegister now for the online Resident Panel meetings in November where we will discuss the Housing Ombudsman Corporate Plan 2025 to 2030.At these sessions we will explore:how we can raise awareness with residents to encourage involvement in the plan consultationwhat a Corporate Plan is and how it shapes the work we dowhat you think will make a difference for residents the Ombudsman’s plans for 2025 to 2030Sessions will take place on Zoom and we will use breakout rooms for smaller discussions to take place.The meeting will be the same on both dates, please only register for one session.Housing Ombudsman Corporate Plan discussionTuesday 19 November5pm to 6pmRegister for 19 NovemberHousing Ombudsman Corporate Plan discussionWednesday 20 November5pm to 6pmRegister for 20 NovemberAsk the Ombudsman Thank you to everyone that asked a question for the Ombudsman via the new Q&A forum on the Resident Panel hub. We hope that being able to see other member’s questions and answers from the team helps to increase understanding of what we do as a service. If you have not received an answer to a question submitted on the hub, we will get back to you shortly – in some cases we may seek advice from specialists across the organisation.Q&A on the hubPlease note, we will not respond to questions about individual cases or landlords and cannot provide an update on a case that you have with the service.Special interest discussion – anti-social behaviourThank you to those that joined us for the special interest discussion in October.Some really interesting points were raised that will help us increase understanding about how we look at anti-social behaviour complaints. Your feedback and examples of good practice and areas for improvement will be used on our website and within Centre for Learning sessions. If you missed the discussion or would like to provide additional feedback, complete the post-meeting survey or add your ideas to the virtual board on the Resident Panel hub. Have your say on anti-social behaviourApplications to join the panel re-openWe have re-opened applications to join the Resident Panel. Applications will be open until 8 November. Following feedback that residents wanted to apply via methods other than the online form, we have re-opened applications to allow for post and phone submissions.Read the full article on our websiteA safe space to share your viewsWe have set out expectations for panel members and when we may apply our policy on unreasonable behaviour.Acceptable use guideResident Panel hubA place to have your say on the latest consultations, surveys, and provide evidence for our Spotlight reports.Resident Panel hubChanged your mind?If you no longer wish to be a member of the Housing Ombudsman Resident Panel, please send us an email at residentpanel@housing-ombudsman.org.uk with your full name and email address and we will remove you from our mailing system.About the Housing Ombudsman ServiceWe are a free and impartial dispute resolution service that investigates complaints from residents and leaseholders of member landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).Our vision is to improve residents’ lives and landlords’ services through housing complaints.Residents | Landlords | Contact usConnect with us on LinkedInYou have received this email because you are a member of the Housing Ombudsman Resident Panel. This email contains web beacons. For more information on what information is captured, please see our Cookie Notice and Privacy Notice. Unsubscribe
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The Housing Ombudsman is a non-departmental public body whose purpose is to administer the Housing Ombudsman Scheme (“the Scheme”) and to enable tenants and other individuals to have complaints about member landlords investigated in accordance with the Scheme approved by the Secretary of State. The Scheme is approved by the Secretary of State under (inter alia) the Housing Act 1996 as amended. The service is free, independent and impartial. Mrs Myers’ claim appears to arise out of her complaint of the Ombudsman’s service and the handling of a complaint between the Claimant and its landlord. The Housing Ombudsman Service (HOS) addressed the points raised, confirming with the Resident (R) that their Landlord (LL) was not escalating their complaint to Stage 2 of their process due to the development of the legal proceedings, on 3 June 2024. The R raised a service complaint with HOS, citing that HOS has demonstrated discrimination, and ignored discrimination by their landlord. The complaint was investigated , a response issued 3 April 2024, and a subsequent request to escalate the complaint to Stage 2 of HOS’ process rejected 1 May 2024, as the Rs complaint points had already been addressed in previous response. We dispute and reject all parts of the claim.
Their timeline of events
Date
What happened
4 August 2022
Resident (R) call – raised landlord (LL) complaint based on repairs, ASB and complaint handling. Still within LL internal complaints process (ICP), so not yet ready to refer to HOS.
5 August 2022
HOS writes to LL and R to support completion of ICP – asks LL to provide S1 response by 19 August 2022
28 September 2022
Email from R – copies and pastes initial HOS letter. HOS writes back to R on 13 October 2022 to clarify this.
31 October 2022
R confirms no S1 response received from LL. Gives further details of complaints about LL
7 November 2022
HOS chases S1 LL response and gives LL a 5 working day deadline.
14 November 2022
LL provides S1 complaint response. HOS provides this to R 15 November 2022, with escalation advice if required.
7 August 2023
Email from R to multiple recipients including info@housing-ombudsman.org.uk, content includes commentary re anti-social behaviour injunction . HMCTS and Devonshires LLP copied.
8 August 2023
R calls asking for an update on their case. Escalation advice provided verbally.
8 September 2023
Email from R to multiple recipients, embedding link and providing evidence to support claim for a hearing.
18 September 2023
Emails dated 16 August 2023, attaching R’s tenancy agreement, photograph and legal documents attached to HOS’ case management system.
13 October 2023
HOS writes to R to provide complaint escalation advice, but indicates that they may be out of time with LL to do so.
18 October 2023
Email from R to HOS, embedding links that are not supported. Attached multiple legal documents including Notice of Seeking Possession (NOSP) and Notice of Hearing Application.
16 November 2023
Emails from R to multiple recipients, including HOS (includes weblinks). Mentions postponement of police interview.Emails from R to multiple recipients, including HOS. Includes weblinks. Mentions postponement of police interview.
19 November 2023
Duplicates of all emails dated 16 November 2023 received, plus further emails from R to Southwark Council dated 24 and 25 October 2023 raising formal complaint.
14 December 2023
Three emails from R to multiple recipients – includes email dated 13 December 2023 from LL, asking if R wishes to make a complaint about neighbour’s noise.
15 December 2023
Three emails from R copying in multiple recipients. R explains to LL that they does not wish to raise noise complaint, but wants to complain about LL ‘wiping her data from portal in 2000’. Email from R dated 14 December 2023 enclosing documents to support her claim that injunction is unlawful and NOSP breaches Equality Act 2010.
18 December 2023
Four emails received. Email from R to LL and multiple recipients dated 15 December 2023 – states R is awaiting response to their communication about neighbour’s Anti Social Behaviour (ASB). Three emails with YouTube links.
19 December 2023
Email from R to multiple recipients including HOS – R asks Manchester Police to get footage from neighbours regarding damage to her door.
20 December 2023
Email from R to multiple recipients with YouTube link.
15 January 2024
Letter from HOS to LL asking whether R ever escalated LL complaint to Stage 2 of the process (S2). HOS requests confirmation of legal documents relating to NOSP (court stamped claim form) and any formal response letters (FRLs) regarding LL complaint.
22 January 2024
Response from LL received – R did not request to escalate LL complaint to S2. ASB issue did not go to court as R refused to engage with Neighbourhood Officer on the matter. LL has been granted injunction against R for breach of tenancy due to her ASB. R breached injunction and NOSP proceedings initiated. R remains at property.
24 January 2024
HOS emails LL and asks if it would be willing to escalate complaint to S2 now
29 January 2024
Three emails from R to multiple recipients, embedding YouTube link (email dated 11 January 2024). Email from R explaining that she will be seeking legal advice against multiple parties.
29 January 2024
HOS chases LL for response to S2 query.
30 January 2024
Email from LL to HOS confirming that complaint would need to start again at Stage 1 (S1).
31 January 2024
Letter to R from HOS explaining that complaints process with LL will need to start again. Letter from HOS to LL asking it to raise new complaint and respond to R by 21 February 2024.
31 January 2024
Document Employment Tribunal reserved judgment sent by R to HOS re unsuccessful claims by R (appears to relate to 2017).
2 February 2024
Email from R responding to HOS – R refers to her unhappiness with HOS communication with LL, and refers to another Housing for Women (HfW) tenant’s complaint.
12 February 2024
Email from R to multiple recipients dated 10 February 2024 explaining that Housing Ombudsman will be cited for discrimination of tenants.
20 February 2024
R responds to LL S1 complaint response and copies in HOS.
20 February 2024
Email from R to HOS and LL, providing contents page for what appeared to be a court bundle. No bundle attached to email.
28 February 2024
Four emails from R to multiple recipients about buying a domain name.
28 February 2024
Letter to R from HOS explaining that they won’t take further action unless R escalates LL complaint to S2 and LL doesn’t provide response
29 February 2024
Email from HO to R acknowledging her service complaint (o provide S1 response by 21 March 2024).
29 February 2024
R responds to HOS acknowledgement with her own points.
9 March 2024
HOS copied into email between R and Neighbourhood Officer
11 March 2024
Email from R to HOS and LL dated 6 March 2024 explaining R’s ongoing communication via her book and social media.
13 March 2024
Email from R to multiple recipients asking Neighbourhood Officer to leave R alone. Email attaches complaint about HOS.
13 March 2024
HOS copied into emails between R and LL – R responding to Neighbourhood Officer.
15 March 2024
Email from R to HOS – email written from Meme Meme (email address of niccoladasilva@gmail.com). Email indicates intent to raise complaint about another LL (London & Quadrant).
18 March 2024
HOS Service Complaints Investigator (SCI) asks R for specific examples of discrimination.
27 March 2024
Email from HOS to R – explains that R has indicated her unhappiness with LL S2 complaint response. HOS requests a copy of S2 response.
29 March 2024
Email from R in response to HOS request 27March 2024 – R explains she is caring for poorly husband. R directs HOS to go back to 2022 to her first complaint.
30 March 2024
HOS copied into email enclosing hearing bundle and statement of costs from paralegal at Devonshires LLP. (PDFs were not attached to R’s email)
3 April 2024
S1 service complaint response provided to R by HOS
8 April 2024
Stage 2 (S2) of the process, based on ‘upcoming cases on 12 June and 25 July 2024’.
16 April 2024
Letter from HOS to R explaining the difference between a service request and a complaint. Hos letter highlights the fact that LL letter of 25 March 2024 appears to be a response to a service request. HOS writes to LL to ask for any S2 response issued.
25 April 2024
HOS responds to R with criteria for escalating service complaint to S2.
26 April 2024
Email from R to HOS with reasons for wishing to escalate SC to S2
1 May 2024
Email from HOS to R declining S2 escalation request
23 May 2024
Letter from HOS to R, explaining that HOS has chased LL for provision of S2 response.
31 May 2024
Letter sent from HOS including unacceptable user warning over obscene photograph attached to R’s email of 23 May 2024.
3 June 2024
Letter received from LL to R explaining that it is not escalating her complaint to S2. Forwarded to R by HOS on 4 June 2024.
4 June 2024
Email from R to HOS – R raising points in response to LL refusal to escalate
4 June 2024
Email from R to HOS responding to Unacceptable User letter
12 September 2024
HMCTS letter dated 6 September 2024 received by HOS
20 September 2024
Call from R to HOS, seeking information on previous complaints. R expressed suicidal ideation but explained that they did not want to act on this. HOS signposted R.
Why they disagree with your timeline
“This timeline spans the period from the date of the resident’s initial contact with HOS August 2022. The content has been summarised, provides the recent chain of events leading to the resident raising a Money Claim Online via HMCTS.”
Their evidence
Type
Description
Letters, emails and other correspondence
Letters and emails sent by HOS to Resident Correspondence sent by Resident to HOS Correspondence sent by Resident to other parties, copying in HOS
We have automatically registered you for free telephone mediation from HM Courts and Tribunals Service.
How free mediation works
A trained, neutral mediator from HM Courts and Tribunals Service will listen to your views and help you to negotiate a settlement of your dispute.
Mediation can be quicker, cheaper and less stressful than going to court.
Mediation is confidential, and nothing said in the mediation can be used in court proceedings if the dispute cannot be settled. The mediator speaks to each party separately, this is not a conference call.
The defendant has already agreed to mediation. We’ll contact you, within 28 days after your response, to arrange a free appointment.
Your mediation appointment will last for no more than an hour.
If mediation is successful, you’ll make a verbal agreement over the phone. This is legally binding which means that you must comply with it. You will be given the terms of the agreement in a document – this is called a settlement agreement.
If either party breaks the terms the other party can go to court to ask for a judgment or hearing.
If mediation fails and a court hearing is needed, what happened during the mediation appointment cannot be mentioned in court.
You will not have to wait longer for a court hearing if you choose mediation.Contact us for help
The hearing requirement details on this page are true to the best of my knowledge.The hearing requirement details on this page are true to the best of my knowledge.Contact us for help
The Defendant is party to the MISOGYNY of the Housing Association coercive control of the neighbour whose hate crimes traumatised me and my husband for 23 years. Failure to address the complaints after it reached stage 2 of the procedures allowed H4W to wipe the Control Panel of my data from 2000. I became the target of the Metropolitan Police, the HMCTS CPS CJS CCMCC IOPC JCIO BSB SRA HMPPS CLCC because the defendant allowed H4W to continue with the MISOGYNISTIC policies used to gag tenants. The Defendant is aware of concerns via the complaints I submitted about the HOS failures to act without biases. I must make mention of the FIRES recently saying I averted a Grenfell Tower in Alma Grove when contractors tried to put the electric pipes through my flat to go upstairs. I did not agree because of the times the neighbour left the pipes running in the bathroom and it affected the electrical wiring. This had to be changed. The gas pipes were left exposed until I raised concerns about pulling my heavy trolley over it. The barrister Samantha Jones who coerced Con Man John Fenton to represent LEYF pretending he is a solicitor. Bragged about getting a reference from Judge Freer to be on the Grenfell Tower Inquiry Panel. Despite not addressing my complaints about H4W and the HOS. I am now a member of the HOS Customer Panel that I have to pass their selection for. But at the same time I was labelled a VIOLENT NUISANCE by District Judge Sterlini on Mimi Owusu who scammed me £10,000.00 within 4 months of meeting me at an event. Richard Harty and his team sit back allowing me and my husband to experience the TERRORISM from the MISOGYNIST at Housing for Women, Devonshires Solicitors and the Metropolitan Police by doing nothing. Repairing Trust Call for Evidence is an INSULT to those who experience https://x.com/SkyNews/status/1828434278180425750 being trapped in their home. Thank God everyone’s safe. @LewishamCouncil ignore cladding & fire safety issues, non compliances, defects & refuse to inspect buildings & homes here since 2016. Fire Risk Assessments since 2021 have been withheld with stay put still on place @H_S_E @mhclg @RSHEngland @Shelter Lewisham Green Party and 9 others Quote Housing for Women @Housing4Women · Oct 6, 2020 Replying to @hfw_actiongroup @natfednews and 2 others The cladding is currently under review, in line with our Fire Risk Assessments. We are working for a solution, to be included in our 2020/21 planned program of works. Gibbs https://youtube.com/live/sub07SCQBgU?feature=share. I am gagged facing IMPRISONMENT and EVICTION despite asking for help from everyone including the MP and the Housing Ombudsman Service. ‘Repairing Trust’ Call for Evidence The Housing Ombudsman is exploring common issues in housing maintenance, following a significant rise in complaints about disrepair. This Call to Evidence will help us to understand how increasing repair costs, complaints, and skill shortages are impacting residents’ safety in their homes. The Spotlight report on repairs and maintenance – ‘Repairing Trust’ will highlight some of the positive changes landlords have made to rise to the maintenance challenge and explore the complex relationship between landlords, contractors, and residents. With a particular focus on accountability, roles, and responsibilities. It will examine the experiences of operatives on the ground as well as residents and the breakdown in relationships that can happen between the landlord and residents. The ‘Call for Evidence’ will remain open for over 12 weeks, closing on Friday 25 October 2024, supported by casework reviews and fieldwork across England. We are seeking insights from residents, repair operatives, landlords, contractors, MPs, and councillors. If you are a stakeholder who is not a resident, repairs operative or landlord staff member, please feel free to submit written statements to insight@housing-ombudsman.org.uk(External link). The questions in each survey will cover: • What are the main issues landlords face when contracting services, what causes these issues, and what impact do they have? • What problems do residents encounter with these services, the underlying reasons, and their effects? • What barriers do operatives experience in delivering services, the root causes, and the repercussions? • What are the lessons learned from cases with no maladministration and successful initiatives within the sector? You will find more information about the ‘Repairing Trust’ Call to Evidence on our website(External link). Please choose to complete one of the following surveys. Thank you for taking part. • Survey • Resident survey This survey asks about your experience of repairs and maintenance operatives in your home or other buildings owned and operated by your landlord. (Repairs and maintenance includes, but is not limited to, responsive repairs, major works, grounds maintenance and gas servicing).
Timeline
Date
What happened
2022
Submitted Complaints about Landlord. Reached Stage 2. MP involved
2023
Submitted Complaint about the HOS.
2024
HOS made me member of Customer Panel but failing to do anything about H4W MISOGYNY
Dear Ms Myers, My name is Gayle Lewis, and I am a Patient Complaint Officer at King’s College Hospital. My reason for contacting you is to introduce myself and to confirm we are taking the concerns you raised about your recent experience at King’s forward through the formal complaints process. MM Response: I will go back to Kings College Hospital NHS Foundation Trust Mapother House Nursery 2003-2008 and the first nervous breakdown. After the death of my brother with colon cancer age 56 years old. I was a participant in Dr. Maria Hudson’s research paper for the Policy Studies Institute “The Experience of Multiple Discrimination” recommended to ACAS. I was abandoned by UNISON, the NHS GP, LEA, LSB, the CAB, organisations and individuals that left me to be the victim of systemic discrimination. The Trust aims to have investigated your concerns within 40 working days. MM Response: What is PALS waiting on and am I the only one who is DYSLEXIC? Once our investigations are complete we will send you a formal response in a letter from one of our Executive team. MM Response: It is now 28th August 2024 so what is happening to the formal response? The patterns of MISOGYNY from the time I raised concerns at Kings about children with SEND can be tracked to why the Judiciary of England and Wales presided over the first miscarriages of justice when I was accused of making up disabilities and not a credible witness. If at any stage we find we need more time to complete our investigations we will contact you to inform you of this. MM Response: I will tell the world that the discrimination started at Kings 2003-2008 and 2024 when my husband was NEGLECTED on BYRON ward. I was assaulted on the 6th April 2024 when Nurse Betty called the racist security I assaulted staff. I was tired after attending the “Windrush Vigil” but it was my duty to visit my husband in the hospital. I ended up in A&E because I was manhandled by haters and the staff who were struggling to cope. I have read your account of what happened and apologise that this led to you raising a complaint. MM Response: How many complaints have I raised since I contacted UNISON about the treatment at KINGS. To http://www.leyf.org.uk and the MISOGYNIST thinking they can get away like Gayle Lewis is ducking and diving. To aid our investigation into your concerns, I have listed key points that you have asked us to respond to. MM Response: Mervelee Myers stories are documented online and as a result of the HATE CRIMES of me and my husband I got 700K views on one of the videos of my husband in the HOSPITAL. There is no way the MISOGYNY can be hidden anymore. The question is what does the BLACK persons failing their own believe in? • Complainant arrived to witness Mr Tomlinson falling out of bed, the nurse accompanying the complainant did not notice this MM Response Nurse Betty is just a careless, overworked AFRICAN acting like those who sold our ANCESTORS into SLAVERY. • Complainant decided to video events as wanted a record of the incidents that took place. MM Response: There is no question about the reasons I create contents. Refer to videos in Guys Hospital. • Complainant states that nursing staff were abusive towards her and not caring for her husband appropriately. MM Response: Fact. • Security staff were called and ejected (roughly handling her, causing her fingernail to break). MM Response: Why did Gayle Lewis put emphasis on my broken finger nail? Did she think I was taken to A&E because of my BROKEN FINGER NAIL? Her from the building – MM Response: Refer to the appointment on 21st August 2024 with the Mental Health Practitioner and the recommendations. She asked for her coat which was returned with money missing from the pocket. MM Response: I was expected to leave the hospital after I was tricked to leave my husband’s bedside without my coat with my keys in it. How was I to get back indoors without my keys and bus pass that were in my pocket. • Was safeguarding in place for complainant’s husband. MM Response: Can KINGS answer the question? To ensure we understand the key points within your complaint that you would like answered and to ensure a thorough investigation takes place, I want to ensure that I have accurately presented your key concerns. MM Response: I consider Gayle Lewis to be biased and working under the MISOGYNISTIC laws of the Judiciary of England and Wales that have presided over the miscarriages of justice after the death of my brother age 56 with colon cancer. My mother with dementia. Now after the CRISIS I went through during July 2023 I was labelled a VIOLENT NUISANCE. Facing IMPRISONMENT and EVICTION gagged with Contempt of Court. Well Gayle Lewis will be exposed like all in the BAME community who discriminated against me and my husband. What does Gayle Lewis need to understand about my complaints? My husband was NEGLECTED and I was ASSAULTED by RACIST Security Nurse Betty called and lied about me. It would also be helpful to understand the outcome you are seeking. MM Response: Now the outcome I am seeking is relevant to what the NHS has done to deny me my ENTITLEMENTS. But now the NHS England is joining in the MISOGYNY colluding with Nexus Health Group. Let me quote Nye Bevan founder of the NHS 1948 “No Society Can Legitimately Call Itself Civilised If A Sick Person Is Denied Medical Aid Because Of Lack Of Means”. Typical outcomes from raising a complaint would be: • An official explanation in the form of a written response. MM Response: What official written response is Gayle Lewis talking about? The NHS is not FIT For PURPOSE. • An apology for a poor experience. MM Response: It’s too late now for an apology. • Process improvements to help ensure a similar occurrence does not happen in the future. MM Response: This happened in 2008 at KINGS and in 2024 am hearing CRAP about improvement. • Potential retraining for staff, if identified through the course of the investigation. MM Response: Those responsible will be named including the Nexus Health Group MISOGYNIST. I would be grateful if you could confirm this is a fair reflection of your concerns for our investigation. MM Response: How many times have I contacted Gayle Lewis about this matter? If this is not correct, or you have additional issues you would like us to investigate, then please contact me to confirm these points. MM Response: Gayle Lewis is acting like those who assaulted me and NEGLECTED my husband in Kings College Hospital. If you need communication support such as an interpreter or information in another language, audio, Braille, Easy Read or large print, please let me know. MM Response: The tokenism of Gayle Lewis. If there is anything you wish to discuss about your case, please either email or contact Olivia on 0203 299 4515. With kind regards Gayle Lewis Gayle Lewis Patient Complaints Officer Patient Complaints King’s College Hospital NHS Foundation Trust Denmark Hill, London, SE5 9RS Chat with me on Teams Direct line: 020 3299 4501 | Switchboard 020 3299 9000 Ext 34501 Email: gaylelewis@nhs.net or kch-tr.patientcomplaints@nhs.net This message may contain confidential information. If you are not the intended recipient please: i) inform the sender that you have received the message in error before deleting it; and ii) do not disclose, copy or distribute information in this e-mail or take any action in relation to its content (to do so is strictly prohibited and may be unlawful). Thank you for your co-operation. NHSmail is the secure email, collaboration and directory service available for all NHS staff in England. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch visit Joining NHSmail – NHSmail Support
Timeline
Date
What happened
APRIL 2024
Raised Concerns
August 2024
Still waiting on the response after several telephone contacts
The hearing requirement details on this page are true to the best of my knowledge.The hearing requirement details on this page are true to the best of my knowledge.Contact us for help
The hearing requirement details on this page are true to the best of my knowledge.The hearing requirement details on this page are true to the best of my knowledge.Contact us for help
9 April 2024 HMCTS Breaches of Equality Act 2010.docx
28 KB
TO WHOM IT MAY CONCERN
PC/9191/24
D Mike.A.James@met.police.uk
on behalf of
DPSMailbox-.CRUTeam2@met.police.uk
To:You
Mon 07/10/2024 13:45
Good afternoon MM Response: 8/10/2024
Further to my earlier email. MM Response: I am responding with the Seriousness that this deserves.
I have discussed your previous complaint recorded under PC/2268/24 which is currently being handled by Central South Professional Standards Unit with a supervisor on that unit. MM Response: It would be interesting to know how you made the decision about who is handling the complaint. But I guess at this stage it’s not that relevant. Just so you understand that because of the Systemic Discrimination of the past 10 years, and as the author of IN HONOUR OF STRONG WOMEN EVERYWHERE that was signed and dedicated to a #strong #jamaican #womant at the “A New Met for London #launch”. I know it’s my responsibility to myself with threats of IMPRISONMENT and EVICTION via Contempt of Court hanging over me for my “Defensive Practice”. To inform you that everything will be made public to safeguard me from being SECTION, MURDERED, KIDNAPPED in my home or on the streets of London before am ready to return home to JAMAICA.
As this complaint clearly overlaps with the previous complaint and the concerns raised are over the same time scale as the previous they are also going to be managing this complaint. MM Response: Just want you to understand that I sent a letter outlining my concerns with the Metropolitan Police handling my concerns between 30th October 2017 to 9th Auugust 2024 still stands. I will add visit on 22/9/2024 of Thiago.moreira@met.police.uk who visited on the 19/10/2023 after my husband and I were robbed in Peckham. This proves my point about the Metropolitan Police roles in the GASLIGHTING and MISOGYNY of Mervelee Myers. The various bodies from IOPC, JCIO, MOPAC will be accountable for allowing the HATE CRIMES against me. If I were you I would check the records of my claims against the Metropolitan Police and IOPC and JCIO after my complaints were not dealt with from the time I arranged a MEETING at the Southwark Police Station with Inspector Owen Pyle, and Tammie Tebboth who left Kevin Webster to handle their incompetence. For your information there are recordings on YouTube. As stated at the A New Met for London launch I am willing to VOLUNTEER to help the Metropolitan Police bring back the TRUST of the BAME communities. Instead they set out to wage a HATE CAMPAIGN with Housing for Women, Devonshires Solicitors LLP, Deborah Agnes Gilchrist and the HATE MOB in Alma Grove. I am still open to VOLUNTEERING after I get the justice, I have been FIGHT4JUSTICE for since I invested in sharing my stories.
Please use the reference PC/2268/24 in all future emails and if you require any updates please contact the professional standards unit on the below email address. MM Response: I certainly will.
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Mervelee Myers have PROOF that the Metropolitan Police is INSTITTUTIONAL RACIST and breaches my RIGHTS as a DISABLED BLACK WOMAN. And continued the GASLIIGHTING and MISOGYNY after Sir Mark Rowley signed IN HONOUR OF STRONG WOMEN EVERYWHERE at the “A New Met for London” launch. A month after Disrict Judge Sterlini labelled me a VIOLENT NUISANCE on EMANCIPATION DAY 2023.
Kind regards
Mervelee Myers FD (Open)
Mental Health & SEND Advocate
Turn Activist.
From: Mike.A.James@met.police.uk <Mike.A.James@met.police.uk> on behalf of DPSMailbox-.CRUTeam2@met.police.uk <DPSMailbox-.CRUTeam2@met.police.uk> Sent: Monday, October 7, 2024 1:45 PM To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com> Subject: PC/9191/24
Good afternoon
Further to my earlier email.
I have discussed your previous complaint recorded under PC/2268/24 which is currently being handled by Central South Professional Standards Unit with a supervisor on that unit.
As this complaint clearly overlaps with the previous complaint and the concerns raised are over the same time scale as the previous they are also going to be managing this complaint.
Please use the reference PC/2268/24 in all future emails and if you require any updates please contact the professional standards unit on the below email address.
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
Shared links/resources Here are links to organisations, opportunities and resources that were shared during the discussion, with huge thanks again to Tony Cealy and everyone who took part in the session for all of your invaluable contributions: • The Black Men’s Consortium is an intergenerational user-led creative arts & health project for men of colour with lived experience of life challenges where they can grow and support each other through the difficulties that they face. They aim to provide support and nurture around mental health issues that affect their lives. They mix art and politics along with a playful mixture of games, exercises and techniques as a medicine to heal the wounds whilst exploring the stuckness, blockages and difficulties men experience in their daily lives. • 492 Korna Klub are an experienced collective of intergenerational performers, facilitators, producers and community influencers brought together by shared values using the arts to create dialogue about social, economic and political concerns. They partner with grassroots groups, charitable community organisations and the wider voluntary community sector to provide creative programmes, projects and events that s lives.
• 492 Korna Klub are an experienced collective of intergenerational performers, facilitators, producers and community influencers brought together by shared values using the arts to create dialogue about social, economic and political concerns. They partner with grassroots groups, charitable community organisations and the wider voluntary community sector to provide creative programmes, projects and events that support people of colour to live with the uncertainty and complexity that surrounds them. The 492 Korna Klub Radio Drama project was their flagship programme – a place to gather, dialogue, explore, express, share, learn, teach, develop and build community. • Understanding Interculturality and Intergenerationality: a form to assist the Civic Futures Fellowship Network to think through and better understand how communities how communities can work.
• Healing Collective Trauma: psychotherapist Armand Volkas, a child of Jewish Holocaust survivors and resistance fighters, uses techniques of ritual and drama therapy in his workshops, Healing the Wounds of History, which bring together groups with a history of collective trauma between them.
• Tuckman’s Stages of Group Development: these stages are commonly known as: Forming, Storming, Norming, Performing, and Adjourning. Tuckman’s model explains that Tuckman’s model explains that as the team develops maturity and ability, relationships establish, and leadership style changes to more collaborative or shared leadership. • ‘I Live In It’: A short film by Chuck Blue Lowry about ‘I Live In It’, an intergenerational dance project with Mulberry School for girls and older women from Tower Hamlets. Lead by artist Sue Mayo, with choreographer Eleanor Sikorski and musician Jamie McCarthy in partnership with Magic Me.
• Creative Health Quality Framework is a ground-breaking tool that clearly articulates
A short film by Chuck Blue Lowry about ‘I Live In It’, an intergenerational dance project with Mulberry School for girls and older women from Tower Hamlets. Lead by artist Sue Mayo, with choreographer Eleanor Sikorski and musician Jamie McCarthy in partnership with Magic Me.
• Creative Health Quality Framework is a ground-breaking tool that clearly articulates what “good” looks like for creative and cultural initiatives that aim to support people’s health and wellbeing. Funded by Arts Council England and developed by Culture Health & Wellbeing Alliance (CHWA) and Creative Health consultant Jane Willis, it is designed to help anyone involved in developing and delivering creative approaches to supporting health and wellbeing. • Rooted Community Assets (RCA): a capacity building organisation that supports charitable organisations from grassroots levels to become more sustainable by supporting them with training and fundraising applications, CIC/Charity status, and more.
supporting health and wellbeing.
• Rooted Community Assets (RCA): a capacity building organisation that supports charitable organisations from grassroots levels to become more sustainable by supporting them with training and fundraising applications, CIC/Charity status, and more. • Story Circle Toolkit: A Story Circle is a group facilitation process built around narrative and personal experience. A group of people tell personal stories, led by a facilitator. Story Circles are always meant to create a safe space for people to share across different experiences. Created by John O’Neal and colleagues.
• Brixton Wings’ Saturday School: Brixton Wings’ Saturday and after-school programs play a vital role in equipping young people with the essential skills they need to succeed in school, work, and life. Through academic instruction, chess coaching, and coding classes, they are empowering the next generation of leaders, thinkers, and innovators to reach their full potential.
• Creativity and Wellbeing Week is a partnership between London Arts in He
is a partnership between London Arts in Health Forum and the Culture, Health & Wellbeing Alliance. It is an open festival where we encourage anyone who wants to host an event focused on culture, arts and wellbeing to join us in the programme.
Good Afternoon Mervelee, MM Response: Good Afternoon Simone,
Apologies if my previous email to you has caused any offence and to hear about the loss of your husband. MM Response: I refuse to accept your apologies and will state categorially that this email will be considered breaches of my HUMAN RIGHTS based on the impacts of the HATE CRIMES against me by the Metropolitan Police from their visits to my home to SECTION me on the 30/10/2017 to the 10/4/2024 when 2 IGNORANT PC came to continue the TERRORISM against me colluding with the neighbours from HELL. The Met Police is also responsible for the loss of my husband in the manner in which he died.
Unfortunately, I’m unable to send over your statement where first responding officers obtained your account in person from you on Sunday 9th March 2024 in an email for you to amend. MM Response: You have no FRIGGING say in the sending over of the STATEMENT. If in doubt ask PC HERMAN how he went about doing it in his case. However, if you would like to review your statement and amend, we can arrange an appointment for you to attend Brixton Police Station to do so. MM Response: I will not be attending FRIGGING Brixton Station to amend any FUCKING STATEMENT. If in doubt ask PC James Murphy about visiting my home on the 25th October 2023 with letter for me to attend Brixton Police Station with threats of arrest. He left my husband going into a HYPO if I did not get home when I did he would have DIED. This means that you will be able to: change anything you’re not happy with, add any other information you want to include and then sign if you are supportive of a prosecution. MM Response: I repeat send that FUCKING Statement to me by email or else you will be on my lists to be charged as Sir Mark Rowley’s A-Z of RACISTS TERRORISTS HATERS who tried to SECTION, MURDER, KIDNAP Mervelee Myers between 30/10/2027 to 10/4/2024. I hope I made myself FRIGGING clear. If not ask Mark Rowley what he wrote in my BOOK at the launch of “A New Met For London”. A New Book about the Metropolitan Police coming soon.
The statement is your account of what’s happened and when you sign a statement you’re agreeing that the statement is true. MM Response: Well since I did not write that STATEMENT myself, like with my BOOK that Winsome Duncan wrote with her story, I am not responsible for any such statement. Based on your STUPID colleague who went to tell the NEIGHBOURS from HELL something I did not say. I would advise you to attach that email and send it to me barring me coming out to Brixton Police to make a recording for my YouTube channel with 1K subscribers. This means what you’re saying in your statement is true to the best of your knowledge. MM Response: I repeat I don’t know what is in that STATEMENT. Therefore, I am not saying anything until I read it.
Please let me know if you would like to arrange a date to review your statement? MM Response: Who the FUCK are you? I will not be arranging no date to review no STATEMENT. Please send it to me by the 15th April 2024 so I can address it after my PSYCHIATRIC ASSESSMENT
However, if you would not like to proceed with a criminal prosecution for the report that was made to police on Sunday 9th March 2024 in relation to Trevor Tomlinson then please let me know. MM Response: I will not be letting you know anything. Please send me the STATEMENT concocted by possible A-Z of ABUSERS who are party to the attempts on my life. Holly Sweeney led THUGS to MURDER me under www.leyf.org.uk and Richard Harty MIC Paedophile RINGS of Margaret Horn Lecture.
LEYF NurseriesWelcome to The London Early Years Foundation, changing the world, one child at a time.www.leyf.org.uk
PC Chana led TERRORIST on 26/1/2023 and am still waiting to hear about the interview at Walworth Police Station. Why is nothing done about the CRIMINAL Acts of the Police who came to my home on 27/2/2024 with battering RAM. If you continue to HARASS BULLY INTIMIDATE Me about my STEPSON I will bring the weight of the law to you and get the Metropolitan Police disolved.
As stated before the BOOK is coming but you can subscribe to YouTube to see what I already have on the Metropolitan Police.
From: Mervelee Myers <ratty.nembhard1956@gmail.com> Sent: 09 April 2024 08:50 To: Kidd Simone – AS-CU <Simone.Kidd@met.police.uk> Cc: Monique Campbell <monqcampbell@gmail.com>; MFC Mission For Christ to win, <clivesalmon2020@gmail.com>; ratty.nembhard1956@gmail.com; Mervelee Myers <rattynem@btinternet.com>; Sola Obajuluwa <sola@itsagwede.co.uk>; Pearce Nigel W – AS-CU <Nigel.W.Pearce@met.police.uk>; Murphy James C – AS-CU <James.Murphy2@met.police.uk>; H P <hpresley78@hotmail.co.uk>; King’s Health Partners <kingshealthpartners@kcl.ac.uk>; Herman Nick – MO8 Roads & Transport Policing <Nicholas.Herman@met.police.uk>; Amelia Gentleman <amelia.gentleman@theguardian.com>; Allen Ed – AS-CU <Allen.Edward@met.police.uk> Subject: Re: Crime Reference: 01/67016/24
Please refer to arguments in the below email as I have given the Met Police enough time to make amends. Therefore, the Met Police can go back to how it all started and where it ended. The Met Police will not be allowed to DESTROY my husband’s SON Trevor Anthony Tomlinson. The Police is responsible in part for the DISCRIMINATION that TRAUMATISED my husband and me getting BEATEN up at Kings College Hospital NHS Foundation Trust on the date I attended the Windrush Vigil.
Good Afternoon Mervelee, MM Response: Good Afternoon Simone,
Hope you’re well. MM Response: I take exceptions to this question as it is now a TRIGGER for me. Whenever, I get a letter hoping I am well, the writer is playing mind games. Let me tell you why I am not WELL. My husband died on the 8th April 2024 at Kings College Hospital NHS Foundation Trust. I am not well because I was the victim of the Security who MANHANDLE me. I spent my Sabbath in St Thomas’ Hospital A&E on Sunday 7th April 2024. The first time I was beaten up by the Police was 30/11/2020 to cover up LEYF Margaret Horn Lecture. I will go into more details. So take that back, please Simone or I will add this to the catalogue of breaches of the Equality Act 2010 Protected Characteristics.
My name is Simone and I’m a Police Officer from the Safeguarding Unit at Brixton Police Station. MM Response: What is your qualifications and training to be a member of the Safeguarding Unit at Brixton Police Station?
I’ve just tried to call through to you on your mobile, but unfortunately it went to voicemail. MM Response: Please take notes about what was happening to me when you tried to call me. Let me also put on record that members of the Met Police have been cyberbullying me via the telephone. One such culprit is PC Edward Allen on behalf of Financial Ombudsman Service Emma Martin-Hamilton. He later sent me an email claiming I called him a “BATTY BOY”. By the time am finished the Met Police will adhere to the “A New Met for London” launch where Sir Mark Rowley signed my Book IN HONOUR OF STRONG WOMEN EVERYWHERE.
I’m the officer that’s in charge of investigating the report 01/67016/24 regarding your step-son Trevor Tomlinson. MM Response: I don’t care who you are Simone, and until you have proven otherwise, I will treat like the A-Z of ABUSERS who tried to SECTION MURDER KIDNAP me between 30/10/2017 to 06/4/2024 when I called about Deborah Agnes Gilchrist ASB.
I understand that you were updated that he was arrested and then bailed with conditions in order to safeguard you. MM Response: As a matter of fact this is another of the LIES the Met Police is using to DESTROY my FAMILY. You have been deceived and given misleading information. I have not been contacted by the Met Police PC Jenner took my Stepson away from my home, leaving PC Ali on his own. My stepson was VULNERABLE dealing his father’s deteriorating decline in his health. The Met Police is also RESPONSIBLE for not acting to SAFEGUARDING me and my husband from the ASB of my neighbour, her partner and other friends living in Alma Grove. Also the landlord Housing for Women. My neighbour is responsible for coercing my stepson making allegations I was ABUSING his FATHER. Therefore, your validity to be contacting me about this matter breaches the Equality Act 2010 Protected Characteristics.
Please let me know your thoughts going forward with the investigation and if you would like to continue with a police prosecution. MM Response: Considering I have an appointment for a PSYCHIATRIC ASSESSMENT on the 15th April 2024 because of how the Met Police failed me throughout the years from I called them about verbal threats from Barrister Ryan Clement and Winsome Duncan whom he groomed to find VULNERABLE BLACK people to target. I would advise you and the entire Met Police to subscribe to my YouTube Channels.
If so, we will need to arrange a date for you to attend Brixton Police Station to sign your statement. MM Response: Here is my chance to right the DISCRIMINATION by the Met Police dating back to 2017. 1. Holly Sweeney led thugs to murder me to say I commit SUICIDE led to me labelled a CRIMINAL needing Emotional Regulation Treatment. 2. Deborah Agnes Gilchrist malicious report led to Met Police visit to my home on the 26/1/2023. When PC Chana who led his thugs came CAD 5526/02April2024, he claimed he did not know about the outcome, he was off the case. As a result of that visit I had to attend Croydon Magistrates Court 3 times. In the end I was sent letter DEFAMATION of my CHARACTER. Can I have the results of the investigation, please. 3. My husband and I got separated when we attended the interview on 3/2/2023. 4. I became the target of the Met Police PC Edward Allen on behalf of FOS Emma Martin-Hamilton, PC Conway on behalf of University of East London Richard Harty MIC mastermind of LEYF CEO June O’Sullivan’s Drag Queen Storytellers Paedophile Rings operating out of HOC Nursery since 2010. 5. Devonshires Solicitors LLP Narin Masera sent PC James Murphy to my home in October with letter to threaten arrest. My husband was left going in a HYPO. If I did not return home when I did, would I be blamed for his death. 6. The number of times the Met Police came to my home is on LIVE YouTube as evidence of why the Met Police must act about the DISCRIMINATION from 2017. 7. Why I was labelled a VIOLENT NUISANCE during the time I was experiencing POST TRAUMATIC STRESS DISORDERS from the DISCRIMINATION of miscarriages of justice that the Met Police is party to. I am therefore asking that the Witness Statement I verbalized be sent to me as was agreed with PC Ali. If in doubt about the procedures, please ask PC Herman.
Evaluation: If I do not get the witness statement sent by email for me to amend to decide what has been written that is discrimination to incriminate me and my stepson, I will make another COMPLAINT against the Met Police naming Sir Mark Rowley for his TOKENISM. Sir Mark Rowley signed my Book IN HONOUR OF STRONG WOMEN EVERYWHERE at the launch of A New Met for London. I was captured asking to VOLUNTEER. I am still waiting to hear from Seb Adjei-Addoh the Commander of Lambeth and Southwark, whom I have questioned meeting him at other events. The Met Police will have to answer about the role of the Commander. Nigel Pearce is always on holiday and never get back to me when I emailed. I do not have a PASSPORT because of Santander the SCAMMERS. I will get a BOOK about the Met Police A-Z of DISCRIMINATION against me soon.
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
My name is Simone and I’m a Police Officer from the Safeguarding Unit at Brixton Police Station. I’ve just tried to call through to you on your mobile, but unfortunately it went to voicemail.
I’m the officer that’s in charge of investigating the report 01/67016/24 regarding your step-son Trevor Tomlinson. I understand that you were updated that he was arrested and then bailed with conditions in order to safeguard you. Please let me know your thoughts going forward with the investigation and if you would like to continue with a police prosecution.
If so, we will need to arrange a date for you to attend Brixton Police Station to sign your statement.
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
I developed an Eating Disorder over a period of time. I have lost weight and some days I have no appetite.
I am not a morning person as I have to force myself out of bed because I have nothing to get up for. But if I am inspired via a vision, I will get up. Or if I have an appointment.
Because my job has been denied me, and I am pushed out everywhere I find myself, I experience being slow downed at times. Especially when I am DEPRESSED. I usually find something do when I am restless. Being fidgety is part of my DNA with Parkinson’s disease inherited from my father.
I guess because I have done Mental Health research and participated in other research, I have an idea what to expect.
Regards
Mervelee Myers FD (Open) Mental Health & SEND Advocate From: Ruxandra Ioana Toma ruxandra.i.toma@kcl.ac.uk Sent: Monday, April 1, 2024 1:20 PM To: Mervelee Myers ratty.nembhard1956@gmail.com Subject: Re: Recruiting Participants
Good afternoon Mervelee,
Thank you so much for your interest in this study.
It would be great if you could let me know which of the following symptoms apply to you:
A period of low mood for at least two weeks with the following symptoms:
o Low mood that does not improve in response to positive events and/or experiencing less/no pleasure, and at least three of the following:
Some people who received this message don’t often get email from ratty.nembhard1956@gmail.com. Learn why this is important
Hi Recruiters
My name is Mervelee Myers and I am interested in participating in your current research.
Regards
Mervelee Myers FD (Open)
Mental Health & SEND Advocate
Turn Activist
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RE: Fw: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961] D do-not-reply@housing-ombudsman.org.uk
To: You Sat 30/03/2024 12:10 30 March 2024
Thank you for contacting the Housing Ombudsman Service. This is an automatic acknowledgment. Please do not reply to this email.
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Automatic reply: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961] DB Duvaraka Balachandran Duvaraka.Balachandran@devonshires.co.uk
To: You Sat 30/03/2024 12:08 Thank you for your email.
I do not have access to my emails today.
If your query is urgent, please contact my colleague Lina Amir lina.amir@devonshires.co.uk.
Please note that my normal working hours are 9.00am to 5.30pm, Monday, Wednesday and Friday. I am on Secondment on Tuesdays and Thursday and do not have access to my emails
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Automatic reply: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961] N Nigel.W.Pearce@met.police.uk
To: You Sat 30/03/2024 12:07 Thank you for your email, I would kindly ask for you to be patient regarding my response at present as I am on annual leave until 15.04.2024.
I will however endeavour to answer or get back to you at the earliest opportunity. If this is a matter requiring police attendance or action please call either the 101 non emergency line or in the event of an emergency please dial 999.
Kind regards
Nigel
NOTICE – This email and any attachments are solely for the intended recipient and may be confidential. If you have received this email in error, please notify the sender and delete it from your system. Do not use, copy or disclose the information contained in this email or in any attachment without the permission of the sender. Metropolitan Police Service (MPS) communication systems are monitored to the extent permitted by law and any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude binding agreements on behalf of the MPS by email and no responsibility is accepted for unauthorised agreements reached with other personnel. While reasonable precautions have been taken to ensure no viruses are present in this email, its security and that of any attachments cannot be guaranteed.
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Fw: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961]
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Download all The following will be used to charge those responsible for the SYSTEMIC DISCRIMINATION after the death of my mother with paying me COMPENSATION.
I will start with the http://www.leyf.org.uk Richard Harty MIC paedophiles at HOC Nursery and end with Housing for Women the TERRORIST TRAFFICKERS. LEYF Nurseries Welcome to The London Early Years Foundation, changing the world, one child at a time. http://www.leyf.org.uk Refer to Mervelee Myers’s Social Media, Websites, Google My Business, WordPress and YouTube for the work Ras Happa and I are bringing together in the forms of our PASSIONS as Performers, Creators of Contents for different PLATFORMS and RESTORING some of the CULTURAL AWARENESS from our DIVERSE HERITAGE of JAMAICA and that of our ANCESTORS that they used during their ENSLAVEMENT away from the LAND of their BIRTH. Since EARLY INTERVENTION is the KEY to SURVIVAL in today’s SOCIETY where MODERN SLAVERY is THRIVING in the UK. We will be IGNITING the WINDRUSH GENERATION with our ORAL HISTORY RESOURCES empowering us to regain the DIGNITY denied my HUSBAND via DISCRIMINATION on his TRANSITION age 101 years old. The DRUMS will tell STORIES…
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Devonshires, Devonshires Solicitors, Devonshires Consultancy and The Debt Collection Centre are the trading names of Devonshires Solicitors LLP, registered in England and Wales with company number OC397401 at the address below. This Firm is authorised and regulated by the Solicitors Regulation Authority under the name of Devonshires Solicitors LLP and registration number 619881. A list of members is open to inspection at the address below. Unless expressly stated to the contrary the term “Solicitor” means a Solicitor of England and Wales. Any reference to a partner in relation to Devonshires Solicitors LLP is to a member of Devonshires Solicitors LLP or to an employee or consultant with equivalent qualifications and standing.
Devonshires, 30 Finsbury Circus, London EC2M 7DT tel +44 (0)20 7628 7576 fax +44 (0)870 608 9390
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I will answer this with as much information that I have time for based on the nature of the breaches of the Equality Act 2010 Protected Characteristics that The Housing Ombudsman Services is responsible for. And allowing Housing for Women to get away with making the lives of tenants living hell in Housing for Women Property.
My husband 101 year old Arnold Ebenezer Tomlinson is in “Palliative Care” at Kings College Hospital NHS Foundation Trust. It is my duty to focus on his care and not allowing Housing for Women, and Devonshires Solicitors LLP to take up any more of my time. I was admitted to St Thomas’s Hospital on Tuesday as a result of trying to address this letter from Trina Philbert who is being coerced by Devonshires Solicitors LLP. By the way where is Narin Masera?
I will therefore, direct the Housing Ombudsman Services to go back to 2022 to find my first COMPLAINT and stop pretending this is the only complaint with the TERROR CELL that Housing for Women has become. I have been compiling a BOOK and I will make it public as well as sending it to the Housing Ombudsman Services. Can the HOS tell me why Trina Philbert think she has the rights to close the ASB Case pretending that that is all my complaints about H4W?
From: Mervelee Myers.. Sent: 26 March 2024 06:58
To: Sola Obajuluwa; H P; info@housing-ombudsman.org.uk; Gmail
Subject: FW: ASB Case Closure Letter
From: customer.service@h4w.co.uk
Sent: 25 March 2024 11:23
To: rattynembhard1956@gmail.com
Subject: ASB Case Closure Letter
Dear Mrs Myers,
I hope you are well.
Please see attached a letter for your attention.
Kind regards,
By including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions.
Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
Mrs M Myers
16 Alma Grove London SE1 5PY
25th March 2024
Dear Mrs Myers,
Thank you for your report that we received on 08/12/2023. I have tried to further investigate this report over the last few weeks. You told us that: your neighbour has been kicking on your door and documented that there had been excessive noise from your neighbour. What we did: – Account of main actions taken: o Interviews: I contacted you on 22nd February 2024, 6th March 2024, and 11th March 2024, to discuss the ASB report with yourself, in aid of building an action plan to move forward. Findings / Outcomes Upon contacting you to discuss the ASB report on various occasions, you stated that you did not know what ASB I was taking about. On the 12th March 2024, you lastly replied to my meeting request with the following: “Can someone please ask Trina Philbert to leave me alone?” Due to this statement and unsuccessful attempts to engage with yourself prior about the case, I have been unable to complete an interview with yourself in relation to your ASB reports as it is not my intention to cause you any distress. What is going to happen next? We have decided to close the ASB case. If you experience any further ASB, please report this to us as soon as possible. We will reopen the case for you and take appropriate action to help resolve the ASB. You can report ASB to us by contacting customer services via email or telephone. Customer.service@h4w.co.uk 0207-501-6120 If you have any questions, please contact me via customer services. Yours sincerely, Trina Philbert Neighbourhood Officer
Refer to this
To Whom It May Concern
Should you be sending this to me or the solicitors? Based on the letter from Trina Philbert that caused me to end up in the hospital today. I will add this to the cyberbullying of Housing for Women and Devonshires Solicitors and the Housing Ombudsman Service. Please also take into account Deborah calling me on the 14th February 2024 after I came from court about keys. I recorded the conversation and asked her to send me an email, which she did.
Can you please refrain from trying to end my life after the death by slow torture am experiencing, ten years after the death of my mother with dementia. My husband is dying and your antics making me SICK.
Please send all correspondence to the solicitor. I am positive you can’t buy him out like Stephen Agera.
Regards
Mervelee Myers.
From: Duvaraka Balachandran
Sent: 26 March 2024 14:59
To: ratty.nembhard1956@gmail.com
Cc: Lina Amir
Subject: Claim Reference: K02CL827 – Housing for Women v Mervelee Myers [IWOV-Matters.FID1842961]
Dear Sirs,
1. Housing for Women v Mervelee Myers
Claim Reference: K02CL827
We write further to the above matter, in which we act on behalf of the Claimant.
We enclose by way of service upon you the following:
Hearing bundle;
Statement of costs.
A copy of the same has been posted to you today.
As you are aware, the claim has been listed for a one-day trial on 04 April 2024 at 10am at the County Court at Clerkenwell and Shoreditch.
Kind regards,
Duva
Duvaraka Balachandran | Paralegal | Devonshires
(she/her)
Direct Dial: 020 7880 4459. Switchboard: 020 7628 7576.
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Devonshires, Devonshires Solicitors, Devonshires Consultancy and The Debt Collection Centre are the trading names of Devonshires Solicitors LLP, registered in England and Wales with company number OC397401 at the address below. This Firm is authorised and regulated by the Solicitors Regulation Authority under the name of Devonshires Solicitors LLP and registration number 619881. A list of members is open to inspection at the address below. Unless expressly stated to the contrary the term “Solicitor” means a Solicitor of England and Wales. Any reference to a partner in relation to Devonshires Solicitors LLP is to a member of Devonshires Solicitors LLP or to an employee or consultant with equivalent qualifications and standing.
Devonshires, 30 Finsbury Circus, London EC2M 7DT tel +44 (0)20 7628 7576 fax +44 (0)870 608 9390
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From: casework@housing-ombudsman.org.uk <casework@housing-ombudsman.org.uk> Sent: Wednesday, March 27, 2024 2:29 PM To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com> Subject: Case ID – 202209405 [REF/Qz/AP/m1/wK/]
27 March 2024
Dear Mrs Myers
Complaint: 202209405 – Housing For Women
I am getting in touch as you have contacted us recently about your complaint. Your case has been allocated to me today.
Housing Ombudsman Services Corruption
Mervelee Myers
To: info@housing-ombudsman.org.uk;
H P;
Mervelee Myers
Tue 19/03/2024 22:29
I will be lodging another Complaint jointly with Ms H Presley about the HOS and those covering for Housing for Women. This will be posted on all Social Media platforms. If Richard Blakeway wants to be listed with the Criminals needing Emotional Regulation Treatment covering for LEYF http://www.leyf.org.uk
LEYF Nurseries
Welcome to The London Early Years Foundation, changing the world, one child at a time.
Abusers RINGS of Richard Harty MIC operating out of HOC Nursery then he is welcome to the honours.
Now that Michael Gove is at Housing it will be my pleasure to remind him where I meet him in 2011 when he was at the Department of Education. Am sure they don’t want to be listed with the VIOLENT NUISANCE of Housing for Women Terrorcell and Traffickers of vulnerable Tenants and Families into unsafe Environmental Spaces put us at risk.
I am living with a person and her partner who poses threats to me and my husband. He is coming out of hospital tomorrow and I don’t put it past the Racist Terrorist Haters to start kicking my door again.
Either the Metropolitan Police turn up taking sides with the Attackers or don’t turn up at all. But sent 6 Officers with Battering RAM about a video posted online. I will ask that because HOS failed to act accordingly about my first COMPLAINT they are responsible for Housing for Women and Devonshires Solicitors LLP Narin Masera and Deborah Agnes Gilchrist 23 years of Discrimination against MERVELEE RATTY NEMBHARD-MYERS-TOMLINSON and Arnold Ebenezer Tomlinson.
I am waiting for the psychiatric ASSESSMENT on the 15th April after the Kangaroo Court for Unlawful Injunction threats of IMPRISONMENT and Eviction via Contempt of Court. HOS will be charged under the Equality Act 2010 Protected Characteristics for failure to act about our Complaint and allowing Housing for Women Terrorcell to get away with Discrimination.
The threats will be made public.
Regards
MERVELEE RATTY NEMBHARD-MYERS-TOMLINSON
I am Advocating on behalf of other TENANTS
Firstly I am very sorry to read that you are unhappy with our Service. I have raised this with our Service Compaints team who will be in touch in due course. Their email is complaintsaboutus@housing-ombudsman.org.uk, if you would like to contact them directly.
Re: Case ID – 202308890 [REF/JX/zY/WW/kX/]
H P <hpresley78@hotmail.co.uk>
To: RBlakeway@housing-ombudsman.org.uk
Cc: michael.gove.mp@parliament.uk;
+21 others
Tue 19/03/2024 15:20
Damien Egan .pdf
59 KB
2024-02-29 Letter to R – outside of jurisdiction.pdf
101 KB
5 attachments (800 KB)
Download all
Hi Richard
Thank you for sending the disappointing decision made by yourself and team in closing my complaint made to Damien Egan on 19 May 2022.
Please could you kindly accept this written appeal as you have ignored my appeal request made on Twitter where I have specifically requested an appeal due to the wrong decision being made as the complaint has nothing to do with the injunction and court case.
For you to close the complaint you are essentially stating that my complaint to Damien nearly two years ago is connected to the discriminatory abuse of power to obtain the injunction for A2Z Reapirs LTD to carry out the flooring & TJR Ventilation’s discrimination against me and my son right?
Many disagree with the Housing Ombudsman’s decision to close a complaint that has nothing to do with the retaliation from HfW for my refusal to withdraw my complaints and agree to their discriminatory and coercive non disclosure agreement which your department was involved in during the 2020 case in which you highlighted HfW’s unreasonable and discriminatory NDA terms in your 2022 determination of maladministration.
I hope you will reconsider and investigate my complaint that has been invalidated, disregarded and ignored by authorities in Lewisham and your department. If you continue to deny accountability and refuse to investigate my complaint, you’ll leave me no option but to make a complaint about your department and refer it to Michael Gove and other government departments as the complaint, neighbour’s death, the racism, inequalities, discrimination, domestic abuse, hate crimes and everything elese my neighbour went through has nothing to do with the court case or injunction.
Thanks
H Presley
On 29 Feb 2024, at 09:54, casework@housing-ombudsman.org.uk wrote:
29 February 2024
Dear Ms Presley
Complaint: 202308890 – Housing For Women
Please find attached a letter from the Housing Ombudsman Service.
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Housing Ombudsman Services taking Liberties.
In terms of your complaint with your landlord, you mention that you have received a stage 2 response which you are not satisfied with. If you would like to ask the Ombudsman to formally investigate your complaint, I would be happy to progress this for formal assessment.
Let the Housing Ombudsman Services be Aware this is the Second Complaint and both are to be Investigated.
RE: Re: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
D do-not-reply@housing-ombudsman.org.uk
To: You
Tue 19/03/2024 07:37
19 March 2024
Thank you for contacting the Housing Ombudsman Service. This is an automatic acknowledgment. Please do not reply to this email.
Your email has been received and will be reviewed by a member of our casework team. If a response is required, we will contact you within 15 working days.
So that we can manage correspondence effectively, please include the unique reference number at the end of emails about your case. We also ask that customers provide only information specifically requested by the Ombudsman.
Our website has useful information about the Ombudsman, including resident and landlord portals for general help and advice as well as training.
If you need to discuss the case, you can call us on 0300 111 3000. Lines are open Monday to Friday between 9:15am and 5:15pm (except public holidays).
If your query is in relation to a request under the Data Protection Act 2018 or the Freedom of Information Act 2000 please email DPO@housing-ombudsman.org.uk.
If your query is in relation to a complaint about the Service please email complaintsaboutus@housing-ombudsman.org.uk.
If you wish to contact us about another matter please email info@housing-ombudsman.org.uk.
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Let me Refer the Housing Ombudsman Services to my Online Portal Based On the Unlawful Injunction threats of IMPRISONMENT EVICTION Contempt of Court.
So that I can take further action and determine the next steps, please provide a copy of your landlord’s final response. I will then contact you again to discuss this in more detail.
Please note that I am on annual leave until 15 April, so please do not be concerned if I do not respond to any emails immediately.
I will suggest you get the information about the Court Cases and whilst you are at it. Please ask Housing for Women for my DATA from December 2000 that was wiped from the Customer Portal.
Re: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
Mervelee Myers
To: casework@housing-ombudsman.org.uk;
H P; +3 others
Tue 19/03/2024 07:28
To Whom It May Concern
19 March 2024
Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Dear Helen Ewens
Thank you for your email dated 18 March 2024, in which you are asking me for the impossible based on the situation that the Housing Ombudsman Service is responsible for putting me and my vulnerable husband in. As you have stated I provided lots of information, I should not have had to be under such DISTRESS having to complain about the HOS if they were not party to the “Systemic Discrimination” by Housing for Women over the years by allowing my neighbour Deborah Agnes Gilchrist to get away with 23 years of hate crimes against me and my elderly husband. I will repeat, you should not have a role to INVESTIGATE my complaint against the service provided by HOS because I should not have to complain. I will not be patronized by you explaining what your role is either, because there is proof that the HOS takes the side of the landlord against tenants and this is not unique to my case alone. See https://www.gov.uk/employment-tribunal-decisions/ms-m-myers-v-london-early-years-foundation-2300047-2016 for when it started and why HOS is negligent in its handling of my complaint about H4W in the first place.
Ms M Myers v London Early Years Foundation: 2300047/2016
Since you have chosen from the helpful information what you deem you want to investigate let me hone my writing skills about how the HOS discriminated against me by explaining that expecting me to be doing a response at this sensitive time is an addition to the discrimination. I am not sure if you are familiar with the “Equality Act 2010 Protected Characteristics” therefore, I will list the ways that HOS ignored them.
Breaches:
1. Age – my husband at 101 is now dying after the PTSD of living with the discrimination of 22 years of discrimination by the “Neighbour from Hell”. The YouTube video online of the person who came to deliver another summons from Devonshires Solicitors must be taken into consideration. Because I was served a BUNDLE on a Sunday evening and District Judge Richard Hayes claim this was reasonable time for me to attend court to defend myself. https://youtu.be/3og_5Mgkhrw?si=JqRjbAE7Gbh3DKIu.
2. Belief/Religion: I was sent a BUNDLE on Sunday Evening disrupting my RIGHTS to celebrate my BELIEFS and not to be discriminated against. As a carer I was at the Tessa Jewel Health Centre the next day with my husband for his “Diabetes Eye Check” I posted online about how STRESSED I was. https://youtu.be/wg77wbNT8Kg?si=nAFqexbG1jdyuob6.
3. Disability: Both myself and husband experienced 22 years that impacted on the disabilities that results in the slow demise of my husband health having to accompanying me to the County Court at Clerkenwell and Shoreditch taking a toll on the deterioration in his health. Since none of the District Judges were aware of the elderly man accompanying me to the KANGAROO COURT and district judge stated in the Court Order that I was assisted by my husband then HOS must take responsibility for not dealing with my “Complaint” about Housing for Women to get a resolution and I have to submit another complaint. I have developed an “Eating Disorder” as a result of the discrimination by Housing for Women. My name and character are DEFAMED by H4W and the 12 pages “Witness Statement” must be taken into evidence. The referral by Trina Philbert to the Maudsley NHS must be taken into evidence. Labelling me a “Violent Nuisance” by District Judge Sterlini who was involved in striking out my claims against Winsome Duncan must accept my Book IN HONOUR OF STRONG WOMEN into evidence. The fact that it was signed by Metropolitan Police Commissioner Sir Mark Rowley at the launch of “A New Met for London” must be taken in evidence. Because in July I meet Nigel Pearce at Elim House in Peckham where I was invited to a “Community Event organised by the Southwark Law Centre. Evidence can be accessed online. The fact that I will now have to do a “Psychiatric Assessment” is another case of the hate crimes against me. https://youtu.be/FOGwwIMgl9E?si=J3VGGE0LSck3B9ic.
4. Race: My husband and I are the victim of RACISM from my neighbour and other members of the Neighbourhood. The Metropolitan Police that joined Ms Gilchrist RACISM some captured on LIVE from my Husband moved here in 2000. To breaking the glass of the “Communal Door” on the 13th December 2021 and the Police Officer who was sent out in an Emergency chose to accuse me of shouting and threatened to leave by doing exactly that. Ms. Gilchrist was coerced by Housing for Women STAFF who set out on a CAMPAIGN of HATE CRIMES against me and my husband. https://youtu.be/io2KUFZzfK8?si=OkCI6VxNhU7T6MkJ.
The serious allegations are what they are because of HOS failures to act “Without Prejudices” in addressing my first complaint about H4W and allowing them to get away with wiping the Customer Portal of the DATA from 2000. Without Prejudice, I am not sure you are COMPETENT to investigate my complaint based on the HOS discrimination of other tenants who raised complaints against H4W. I am saying this because of my experiences of the past 10 years and prior to that how my complaints were handled. I was a participant in Dr. Maria Hudson’s research paper for the Policy Studies Institute “The Experience of Multiple Discrimination” recommended to ACAS. I was a participant in Mental Health Research with Dr. Faith Matcham at Kings College London. I was a participant in Diabetes Research. I conducted the “A Voice of a Child” research for my former employers http://www.leyf.org.uk CEO June O’Sullivan in August 2010. The year the Equality Act Protected Characteristics became LAW.
LEYF Nurseries
Welcome to The London Early Years Foundation, changing the world, one child at a time.
Once again let me affirm that by sending me this letter to provide you with specific examples is HOS using delaying tactics in the hope that I cannot comply with this dictate by the 25th March 2024 so HOS can abandon the complaint. Since you claimed I provided lots of helpful information, you should have deducted the information from that. I do not feel, I know and I have provided HOS with the information. Refer to https://youtu.be/umCkr178Nhw?si=3uknllF8mfDy6qYv.
Housing Ombudsman Services Breaches of the Equality Act
Treated Unfairly
You can find the answers in the “Helpful Information” you claim to receive and I will reference Ms. H. Presley as a “Case Study”. Refer to
Put at a Disadvantage
Is the HOS aware that I have been taken to COURT by H4W because of the failures of the HOS to address the COMPLAINT of 2022 in a timely manner? I will advise HOS to send someone to the County Court at Clerkenwell and Shoreditch on the 4th April 2024 and 25th July 2024. https://www.youtube.com/live/NHTA0sBNQrA?si=utJ0SrIL4LF_0tTI.
Violation of Dignity
I experienced 22 years of hate crimes at Housing for Women and HOS is negligent in not addressing my first COMPLAINT. Therefore, HOS is responsible by way of breaching the Equality Act 2010 Protected Characteristics leaving me to become the victim of Housing for Women staff who coerced Ms. Gilchrist to target me and my husband. Ms. Gilchrist cannot be held responsible for her behaviour because I asked for her to be supported. Instead of providing Ms. Gilchrist and myself the support we needed, H4W got the Metropolitan Police involved in the discrimination. H4W treatment further exacerbated my husband PTSD from the discrimination of my former employers and the Judiciary of England and Wales, the Criminal Justice System, and the Crown Prosecution Services. Refer to https://fight4justiceadvocacy.business.site for more. As well as getting targeted by H4W Devonshires Solicitors LLP set out on a campaign using my vulnerability against me. I was lucky enough to come home on the 25th October 2023 to save my husband from going into a HYPO that could cause his death. Because Narin Masera made a report against me and PC James Murphy from the Brixton Police visited my home with a letter. The lists of BREACHES are listed for the court, reasons HOS must send a REPRESENTATIVE to both Court dates.
I did not say the HOS label me a “Violent Nuisance” but they are definitely treating me like one. Please read and understand and don’t accuse me. I have been dealing with 10 years of such ALLEGATIONS. Refer to https://youtu.be/taA14IVIm9g?si=E5jYOel1Yb_NGsoJ.
I was labelled a “VIOLENT NUSIANCE” by District Judge Sterlini behind my back because of HOS failure dealing with my COMPLAINT of 2022.
Here is another example of HOS breaching my RIGHTS not to be discriminated against by giving me deadlines. HOS should not be giving me deadlines, but instead be aware of what is happening from the helpful information you claimed to have received. You will need a further 5 days to investigate my claim whilst I have lived at Alma Grove from 2000 experiencing HATE CRIMES. I am now in fear for me and my husband’s safety, based on the actions of Deborah Agnes Gilchrist, her partner, her friends, H4W staff, Devonshires Solicitors and agents, the Metropolitan Police that came with battering RAM to my door. https://www.youtube.com/live/0eRABvKHRD0?si=IO8RuxqFLcU2Xmin.
Are you aware that I am due in Court on the 4th April 2024? If I did not get a solicitor to represent me, I would end up like Ms. H. Presley. Let me update you that my husband is DYING and will be sent home from the hospital with support to die at my home that he considers his home from he moved here in 2001. The HOS is responsible for not acting about the COMPLAINTS of 2022 and letting Housing for Women getting away with DISCRIMINATION against vulnerable tenants. https://youtube.com/shorts/TUo5RKFdoAw?si=H7RHtcK4tOshVWlH.
HOS Threats
I consider your threats not to investigate my complaint as another case of DISCRIMINATION based on the fact HOS failed to address the first complaint and colluded with Housing for Women in taking the side of landlords against tenants. I must reference the case of Ms. H. Presley as an example. https://youtube.com/shorts/ryQeizcFGrY?si=-RWMj6jaijPcwsmC.
#merveleemyers MAPS @housingforwomen8227 & @metpolice_uk give #debbiegilchrist #power to #hate
youtube.com
Let me hope HOS have enough examples, barring that please subscribe to my various Social Media for more.
To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com>
Subject: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
18 March 2024
Dear Mrs Myers
Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Thank you for your email of 29 February 2024, in which you have provided a lot of helpful information. My role is to investigate complaints about the service provided by the Housing Ombudsman Service, as opposed to the service provided by your landlord or any other organisation.
In your service complaint, you said that the Ombudsman has discriminated against you, and ignored your protected characteristics. This is a serious allegation, and I want to ensure that we investigate this thoroughly. So that we can do this, please could you provide some specific examples of what the Housing Ombudsman has done that has led you to feel that, on the basis of your protected characteristics, we have:
· treated you less favourably than other service users,
· put you at a particular disadvantage because of certain rules or arrangements which are in place,
· demonstrated unwanted behaviour that violates your dignity or creates an offensive environment for you.
You also said you would appreciate if the Ombudsman would stop treating you like we have done, labelling you a ‘violent nuisance’. It would be helpful if you could explain in what way or when we have labelled you as a ‘violent nuisance’.
Please could you provide any specific examples by Monday 25 March 2024. I will need a further 5 working days to investigate your complaint, which means I will aim to provide my response by Wednesday 3 April 2024 (allowing for the bank holidays around Easter).
If we do not receive specific examples, then we will be unable to investigate your complaint.
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
10 Years of Mervelee Myers Life Spent Addressing Discrimination Complaints
Automatic reply: Diane Abbott is not the Only One
NM
Narin Masera <Narin.Masera@devonshires.co.uk>
To: You
Sat 16/03/2024 10:05
I am currently away from the office, returning on18 March 2024. If your query is urgent please contact Michael Petrick at michael.petrick@devonshires.co.uk. I will respond to you as soon as possible upon my return.
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Devonshires, 30 Finsbury Circus, London EC2M 7DT tel +44 (0)20 7628 7576 fax +44 (0)870 608 9390
Please consider the environment before printing this email.
I Will Be Active Online
All the best for now, and I hope to hear from you soon.
Post from Housing Ombudsman (@HousingOmbuds)
MM
Mervelee Myers
To: You
Sat 16/03/2024 09:52
Housing Ombudsman (@HousingOmbuds) posted at 6:00 am on Wed, Mar 13, 2024:
Residents and landlords – our consultation on the 2024-25 Business Plan is now open.
Have your say and help us improve complaint handling so more concerns are resolved effectively locally.
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
Exclusive member hub If you have not yet signed up to use the online engagement hub, created exclusively for members to take part in surveys, consultations, catch up on recordings and register for meetings, you can do so via the link below. 
What is the Centre for Learning?The Housing Ombudsman Centre for Learning was set up the share learning from our casework with others in the Sector. Over 10,000 landlords and housing professionals have signed up to access online webinars, case studies and other free resources.
Volunteers needed for research interviewsThe University of Huddersfield’s 
On this day: 18 December Hi Arnie,You have a post to look back on today.
Fight4justice 