Resident Login/Register
The Housing for Women Customer Portal allows all residents online access to a range of housing services at the click of a mouse.
The portal will make it much easier for you to:
- check your account balance
- pay your rent
- report repairs
- update your details
- make a complaint
- give us a compliment
Customer Portal Registration
To log in please visit https://hfw.homemaster.co.uk/Portal
To log in you will need the email address you have registered with us and your temporary password. This will have been sent via email if you had an email registered with us. If you aren’t sure on the address we have for you or we don’t have an email address please contact the customer service team and they will be able to help you get logged in.
Quick links
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- Domestic Abuse Referral & Advice Line Greenwich 020 8317 8273
- Domestic Abuse Referral & Advice Line Ealing 020 4513 9678
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Contact us
Housing for Women
Sixth Floor
Blue Star House
234-244 Stockwell Road
London
SW9 9SP
Telephone: 020 7501 6120
Chat provider: LiveChat
Copyright ©2025 Housing for Women | A Social Landlord registered with the Regulator of Social Housing (No L0970); a charity registered with the Charity Commission (No 211351) and a Private Company registered in England and Wales (No 00420651).
To Zaiba Quershi acting as CEO
Housing For Women 26-03-2025
Subject: Formal Notice of Complaint and Legal Warning Regarding Unlawful Conduct – Urgent Redress Required
Dear Zaiba Quershi acting as CEO,
Upon accessing the customer portal today, I observed with serious concern that all data relating to my account has been inexplicably removed, despite your legal obligation under the Limitation Act 1980 and Data Protection Act 2018 to retain such records for a minimum of six years.
I trust this is an error and expect the full data set to be restored promptly from your system backups, in accordance with your statutory data retention obligations. Once restored, the records will confirm that there have been no valid court proceedings issued – specifically no Injunction, no ASBO, no Claim for Possession, and no valid Notice filed with the Local Authority or issued by any competent court. This absence of legitimate court documentation is deeply telling.
You are already aware that I submitted a lawful and documented request via the official RESOLVER system (Ref: 10993593) on 28-02-2025, which you chose to ignore. Your continued silence and failure to produce any valid court-issued documents strongly indicate that you were aware no such filings existed – a matter now forming the basis of a criminal complaint and a Statutory Declaration, both of which are attached to this notice for the record.
Serious Criminal Allegations
The conduct described above appears to constitute a coordinated extortion racket, involving:
- Knowingly unlawful data access and use in violation of the UK General Data Protection Regulation (UK GDPR)
- Threats and intimidation towards a vulnerable individual without legitimate legal authority
- Conspiracy to Defraud (see R v Hollinshead [1985] AC 975)
- Mail Fraud through misrepresentation and deceptive correspondence
- Forgery and Counterfeiting of legal documents contrary to the Forgery and Counterfeiting Act 1981
- Trespass and unauthorised surveillance
- Misuse of private information (Campbell v MGN Ltd [2004] UKHL 22)
- Child endangerment and abuse, through unlawful pressure impacting dependents
- Defamation under the Defamation Act 2013
- Conspiracy to Pervert the Course of Justice
- Violations under the Proceeds of Crime Act 2002 (POCA)
Moreover, your actions are causing alarm, distress and public humiliation, especially to vulnerable persons – which can also engage Section 2A of the Protection from Harassment Act 1997, and may be deemed gross misconduct under the Health and Safety at Work etc. Act 1974, where employers owe a non-delegable duty to protect individuals from psychological harm.
Potential Criminal Penalties
These are not mere procedural failings. They are potentially indictable criminal offences, carrying substantial prison sentences, asset forfeiture, and permanent reputational damage. If prosecuted:
- Conspiracy to Defraud carries up to 10 years imprisonment
- Data Fraud and Misuse under DPA 2018/UK GDPR – fines up to £17.5 million or 4% global turnover
- Forgery or Counterfeit Legal Filings – up to 10 years imprisonment
- Harassment or Intimidation – 6 months to 5 years, depending on severity
These behaviours fall under the current public campaign against fake legal proceedings, fraudulent court orders and racketeering scams, led by Scambuster TV. This matter may be referred to them for further investigation and awareness.
Demand for Redress and Amicable Settlement
To avoid immediate escalation – civil and criminal – you are hereby invited to resolve this matter without litigation by:
- Issuing a formal written apology for the distress and unlawful acts
- Proposing a settlement and redress plan for the damage caused
- Supplying a copy of your Director’s and Officer’s Liability Insurance certificate
- Providing a claim form for initiating redress through your internal insurance channels
Should this not be resolved within 14 days, please be advised that legal action will commence, including but not limited to:
- Civil claims for damages, defamation, and data misuse
- Filing of criminal complaints with the Metropolitan Police Economic Crime Unit
- Public referral to Scambuster.tv for exposure of this scheme
- Reporting to the Information Commissioner’s Office (ICO) and Action Fraud
This communication should be retained as part of the legal record and must be disclosed to your compliance, legal, and governance departments.
Yours sincerely,
Mervelee Myers
Cc to whom it may concern – All Rights Reserved
mervelee.nemhard10993593@email.resolver.co.uk
On Wed, 26 Mar 2025 at 13:01, Mervelee Myers <ratty.nembhard1956@gmail.com> wrote:
Here is the link to the latest https://youtu.be/BHZg4-GbBrs?si=CGScVwQgwv_BIqjA
MM https://youtu.be/l8On25QS53M?si=ItH02D59wf8zgJ45
MM https://youtu.be/bE2fcj1g7E8?si=yOuGKxKE5KVWXbtg
MM https://youtu.be/W8HNJYxKzdk?si=KWPebWahM8X39Ok-
MM https://youtu.be/GfxJh1QOPTI?si=kwOjwj9BjLWdoMzw
MM https://youtu.be/FOGwwIMgl9E?si=bdsDYJxZmRDsIT5j
MM https://youtu.be/io2KUFZzfK8?si=B1L5Y8M9PQbJN1fz
MM https://youtu.be/pNzbpwvFHCI?si=xMFiXhvRYkcRRCIp
MM https://youtu.be/Nc0mYQqa6HU?si=h1Vn5hiDTJ0Njo2N
MM
Fight4justice 