Refer to
Refer
From: LEWIS, Gayle (KING’S COLLEGE HOSPITAL NHS FOUNDATION TRUST) <gaylelewis@nhs.net>
Sent: 18 April 2024 15:14
To: Mervelee Myers <rattynem56@live.co.uk>
Subject: King’s Complaint Reference 3446
Dear Ms Myers, MM Response: Gayle Lewis is discriminating against me and I will explain how, why, where and when.
My name is Gayle Lewis, and I am a Patient Complaint Officer at King’s College Hospital. MM Response: Let Mervelee Myers share with the world how Kings College Hospital NHS Foundation Trust is continuing the discrimination against me so the world can understand how my husband was NEGLECTED on BYRON ward and died on the 8th April 2024. My reason for contacting you is to introduce myself and to confirm we are taking the concerns you raised about your recent experience at King’s forward through the formal complaints process. MM Response: Since I was contacted before and I adhered to the procedures and amended any misconstructions. I consider this to be an extension of the discrimination at Kings College Hospital NHS Foundation Trust. The Trust aims to have investigated your concerns within 40 working days. MM Response: This is another of the ways that my vulnerability is being used against me. My complaint was submitted and I amended what needs amending and I am told that it will take 40 working days. What happened to the time from the complaint was submitted. I would advise Gayle Lewis to access the evidence online. Once our investigations are complete we will send you a formal response in a letter from one of our Executive team. MM Response: Based on personal experiences the outcome is already decided. However, unlike the miscarriages of justice after the first nervous breakdown after the death of my brother BYRON NEMBHARD with colon CANCER in 2008, I have recordings of the NEGLECT of my husband on BYRON ward. If at any stage we find we need more time to complete our investigations we will contact you to inform you of this. MM Response: Since I was contacted and I submitted an updated concerns this is DISCRIMINATION in breach of the Equality Act Protected Characteristics. I have buried my husband and Kings College Hospital NHS Foundation Trust did not have the decency to send an apology about the circumstances of his death and the NEGLECT. Not to mention me having to visit A&E. I did not see my husband after he was taken from his bedside by the RACIST TERRORIST WHITE SECURITY. My husband was still alert despite him dying and must have died in agony wondering what happened to me. I did not see my husband after I was taken away from his bedside by the RACIST WHITE TERRORIST Nurse Betty called. My husband was dead 6 hours before I was contacted.
I have read your account of what happened and apologise that this led to you raising a complaint. MM Response: This is blatant DISCRIMINATION.
To aid our investigation into your concerns, I have listed key points that you have asked us to respond to.
· Complainant arrived to witness Mr Tomlinson falling out of bed, the nurse accompanying the complainant did not notice this. MM Response: The videos are on YouTube and Kings College Hospital NHS Foundation Trust is across the world as a TERROR CELL where a 101 year old was ABUSED and NEGLECTED.
· Complainant decided to video events as wanted a record of the incidents that took place. MM Response: The videos from Guys Hospital will prove that KINGS is a TERROR CELL where 101 who was readmitted after he was sent home to die was abused and neglected. The STAFF and KINGS are recorded trying to get me to take my husband home without the support needed.
· Complainant states that nursing staff were abusive towards her and not caring for her husband appropriately
· Security staff were called and ejected (roughly handling her, causing her fingernail to break) her from the building – she asked for her coat which was returned with money missing from the pocket. MM Response: Gayle Lewis is making it look like my only concerns were my BROKEN FINGER NAIL.
· Was safeguarding in place for complainant’s husband. MM Response: One was in place at GUYS. But at KINGS there was none. Reasons the STAFF did what they done. I have the recordings. Then I will go back to 2003-2008 at Mapother House Day Nursery when I had to contact CRB/DBS about safeguarding.
To ensure we understand the key points within your complaint that you would like answered and to ensure a thorough investigation takes place, I want to ensure that I have accurately presented your key concerns. MM Response: Gayle Lewis it is obvious you are aware of my VULNERABILITY and using it against me.
I would be grateful if you could confirm this is a fair reflection of your concerns for our investigation. MM Response: Can I advise Gayle Lewis to find my letter addressing this matter as I will do a LIVE about Kings College Hospital NHS Foundation the TERROR CELL where my husband was NEGLECTED. If this is not correct, or you have additional issues you would like us to investigate, then please contact me to confirm these points. MM Response: Gayle Lewis please access YouTube for this. You are now party to the DISCRIMINATION and am posting this online.
If you need communication support such as an interpreter or information in another language, audio, Braille, Easy Read or large print, please let me know. If there is anything you wish to discuss about your case, please either email or contact Olivia on 0203 299 4515. MM Response: The DISCRIMINATION continuing.
With kind regards
Gayle Lewis
Gayle Lewis
Patient Complaints Officer
Patient Complaints
King’s College Hospital NHS Foundation Trust
Denmark Hill, London, SE5 9RS
Direct line: 020 3299 4501 | Switchboard 020 3299 9000 Ext 34501
Email: gaylelewis@nhs.net or kch-tr.patientcomplaints@nhs.net
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