Refer to
Listen to @metpolice_uk the #racist #terrorists #females that will make @HMCTSgovuk and @housingforwomen8227 and @devonshires9002 #unlawful #injunction as the PCs talking to PC Edward Allen who sent #merveleemyers an #email I called him BB reference @Channel4News Seventh Day Adventist Church as Dr. Phil Gregory will be #charged for #medicalgaslighting So @YouTube aka #youtube is #exposed for #cyberbullying because #merveleemyers will not be #coerced to #make #videos of my #ptsd for them to make #money from the @UniversityofEastLondonvideos and @LeyfOrgUk MIC #paedophile RINGS and @HMCTSgovuk #miscarriagesofjustice and @housingforwomen8227 and @devonshires9002 #unlawful #injunction #threats of IMPRISONMENT EVICTION via #contemptofcourt… The Summary of the issues relating to Nationwide and Barclays are as follows:
I am the victim of an ongoing defamation campaign by Nationwide after I joined their Building Society taking out a Joint Account with my husband. This was after Barclays closed my account and I was left in debt before I got the matter sorted.
My husband and I had Savings Account with Nationwide before.
The fact that I am a disabled person who was experiencing personal problems linked to my mental and physical impairments are factors in this matter. I discussed the issues surrounding Barclays closure of my account and informed Nationwide about my Banking Needs at the time before taking out the Joint Account with my husband.
I visited the Brixton Branch of Nationwide on the 28th April 2023 to conduct business and after that I was asked to do a SURVEY.
I received a letter in the post about my BEHAVIOUR and threatening to close my account. Because of the ongoing issues I was having at the time I was very STRESSED and find it difficult going into the branch to conduct business on my own. I was accompanied by the person I transferred the money to her account. This person helped me to prepare a complaint and accompanied me to see the Bank Manager.
I did not know this person was responsible for scamming me and making subsequent malicious reports about me to the authorities until I received the BUNDLE from my Housing Association. She wrote a 12 page witness statement outlining her involvement with scamming me and her contacts with Nationwide.
Despite raising several complaints Nationwide refuse to upheld any.
Nationwide has now set out on a campaign refusing to pay my BILLS, blocking my card.
I take out a claims against Nationwide but they continue to discriminate, blocking payments.
I have been sent another letter threatening to close my account.
I would be grateful if I can present the documents in person when the consultation is made as I have prepared a FILE.
Regards
Mervelee Myers
Dear Mervelee,
Thank you for your kind instructions in this matter as we are in receipt of the electronically signed authority to act for you.
We confirm that we will use our best endeavours to assist you.
We have today sent to your landlord a letter of Claim letter on your behalf informing them of the state of disrepair in your home and informing them that they have not taken any steps at all to repair the state of disrepair in your property.
The objective in your case is to force your landlord to undertake the repairs that are required and to claim damages by way of compensation for you being obliged to reside in your home whilst it in a state of disrepair.
Your landlords have 20 working days to respond to our letter and to agree an appointment of a surveyor to prepare a report.
If your landlords fail to inspect your premises we will instruct our own surveyor who will produce a report within 3 weeks of instructions from us. We will notify you in advance when the surveyor proposes to attend your home.
If you are contacted directly by your landlord please refer them to our offices – provide our contact details and we will speak to the Landlord on your behalf.
The Landlord is expected to undertake an inspection of your home upon receipt of the letter of complaint which we are today sending on your behalf. Access may be given to the Landlord for that purpose only. It is most important however that you do not agree or authorise any works to commence without recourse to ourselves as any works should be agreed.
Please see attached letter regarding evidence of the complaints you have made to your landlords.
We will keep you informed of all developments.
The person dealing with your case is Sarah James who can be contacted on 0151 319 7165 or sara@matrixsolicitors.net
Kind regards,
Andrew Hayes on behalf of Sarah James
| Andrew Hayes Matrix Solicitors Station Approach, Pasture Road, Moreton, Wirral, CH46 8SD Office Phone: 0151 677 3999 / Fax: 0151 677 5101 Email: andrew@matrixsolicitors.net Website: www.matrixsolicitors.net | |
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Mrs Mervelee Myers
16 Alma Grove
Bermondsey
London
SE1 5PY
Our Ref: 111136.001/SJ/AH
Date: 6th November 2024
Email: sara@matrixsolicitors.net
Direct Dial: 0151 319 7165
Dear Mrs Myers
Re: Housing Disrepair and Conditions Case
As you aware we act for you in relation to your case against your landlord.
In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.
We have to prove your case on your behalf as follows:-
- That there is actionable disrepair present at your address; and
- That your landlord knew of the actionable disrepair and conditions because you have personally told them or they were on notice in some other way of the conditions before we have become involved in your case.
We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.
We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence – and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case.
In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:
- Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them.
- Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them.
- You may have reported the complaints via WhatsApp or your landlord’s website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence.
- Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party?
- Have you kept a diary of your complaints made to your landlords? If so please let us have a copy – if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed.
- Have you used your landlord’s complaints procedure? If so let us know the result? Did you know of any complaint’s procedure?
- Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them
- Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions? If you have, can we have their name(s) and when you have told them.
- Have you told your GP about the disrepair and conditions? If so, when?
- Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions?
If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.
Yours sincerely
Sarah James
Matrix Solicitors
7 November 2024 Matrix Solicitors H4W Disrepair
Mrs Mervelee Myers
16 Alma Grove
Bermondsey
London
SE1 5PY
Our Ref: 111136.001/SJ/AH
Date: 6th November 2024
Email: sara@matrixsolicitors.net
Direct Dial: 0151 319 7165
Dear Mrs Myers
Re: Housing Disrepair and Conditions Case
As you aware we act for you in relation to your case against your landlord.
In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.
We have to prove your case on your behalf as follows:-
- That there is actionable disrepair present at your address; and MM Response: 1. In Order of Latest Dates – Email from Southwark MHOAD Team after Dr. Phil Gregory’s involvement and visit to my home on the 27th October 2024. I was called on the phone by MCP the H4W Contractor. 2. Series of Messages about the Repair of the toilet seat after the Toilet was installed in July 2024. 3. Reference 20240000272 was submitted by a member of the H4W team on my behalf. 4. Reference 2024000031 after H4W claim K02CL827 resulted in the unlawful injunction threats of IMPRISONMENT and EVICTION. 5. Reference 20222000052 reach Stage 2 of the Complaints Procedure then the Customer Portal wiped of my DATA.
- That your landlord knew of the actionable disrepair and conditions because you have personally told them or they were on notice in some other way of the conditions before we have become involved in your case. MM Response: 1. MCP Property Service appointment 25/7/2024. 2. Case ID 202342943 Stage1 Complaint HOS 26/4/2024. I can supply Case ID for myself and another H4W tenant that we have been advocating for each other. Because the Housing Ombudsman Service failed us about acting on our Concerns about H4W. 3. Housing Matters Psychiatric Assessment 24/4/2024. 4. Post from H4W. 5. ASB Case Closure Letter 26/3/2024. 6. Letter to Trina Philbert Meeting Request. 6. H4W letter 6/2/2024. 7. MCP Property 1/2/2024 H4W Report of Electrical Faults and No Heating Call Log 325825823. 8. Southwark Noise Complaints Output 451341. 9. HP It’s a Feminist Issue New Plans to Solve Gender Inequality in Housing https://www.bigissue.com/news/housing/its-a-feminist…
We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.
We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence – and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case. MM Response: I am preparing this to send and I will gather the evidence together. I already have some of the evidence in a FILE because of the ongoing Court Case K02CLL827 that was obtained by an unlawful injunction because of the concerns I raised when I was asked to do a SURVEY.
MM Response:
1. In Order of Latest Dates – Email from Southwark MHOAD Team after Dr. Phil Gregory’s involvement and visit to my home on the 27th October 2024. I was called on the phone by MCP the H4W Contractor.
2. Series of Messages about the Repair of the toilet seat after the Toilet was installed in July 2024.
3. Reference 20240000272 was submitted by a member of the H4W team on my behalf.
4. Reference 2024000031 after H4W claim K02CL827 resulted in the unlawful injunction threats of IMPRISONMENT and EVICTION.
5. Reference 20222000052 reach Stage 2 of the Complaints Procedure then the Customer Portal wiped of my DATA.
In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:
MM Response:
1. MCP Property Service appointment 25/7/2024.
2. Case ID 202342943 Stage1 Complaint HOS 26/4/2024. I can supply Case ID for myself and another H4W tenant that we have been advocating for each other. Because the Housing Ombudsman Service failed us about acting on our Concerns about H4W.
3. Housing Matters Psychiatric Assessment 24/4/2024.
4. Post from H4W.
5. ASB Case Closure Letter 26/3/2024.
6. Letter to Trina Philbert Meeting Request.
7. H4W letter 6/2/2024.
8. MCP Property 1/2/2024 H4W Report of Electrical Faults and No Heating Call Log 325825823.
9. Southwark Noise Complaints Output 451341.
10. HP It’s a Feminist Issue New Plans to Solve Gender Inequality in Housing https://www.bigissue.com/news/housing/its-a-feminist…
- Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them. MM Response: I will forward ASAP.
- Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them. MM Response: I made recordings that I will send the URLS to.
- You may have reported the complaints via WhatsApp or your landlord’s website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence. MM Response: H4W wiped the Customer Portal of DATA from 2001, but I have some Hard Copies.
- Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party? MM Response: 1. My MP was involved but it is more about the Neighbour’s HARASSMENT. 2. The person who recommended the changing of the toilet was sent by MCP but they were outside Contractors. I asked for reference, but I will have to remember the date as I don’t have names or address. 3. Another person also came about the leaks in the bathroom and kitchen.
- Have you kept a diary of your complaints made to your landlords? If so please let us have a copy – if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed. MM Response: This is mainly by emails and Online Recordings. At one stage H4W refused to accept emails.
- Have you used your landlord’s complaints procedure? If so let us know the result? Did you know of any complaint’s procedure? MM Response: Yes I did and have REFERENCES. I even complained about the Housing Ombudsman Service handling of my complaint that reached Stage 2 of the Complaints Procedures.
- Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them. MM Response: I will as I have logs on my phone. The latest COMPLAINT was submitted on my behalf by an employee.
- Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions? If you have, can we have their name(s) and when you have told them. MM Response: I will provide NAMES.
- Have you told your GP about the disrepair and conditions? If so, when? MM Response: I will provide the information. The solicitors representing me have the information. I was sent to do Psychiatric Assessment by the COURT. That’s why Dr. Phil Gregory was visiting my home on the 27th October 2024 and I showed him the DISREPAIR. I will supply names and addresses for the Mental Health Team. I was kicked out of the GP Surgery and without a Doctor before I registered with a New GP. I need to make an appointment to keep them updated about my situation.
- Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions? MM Response: Not the landlord, but the Contractors. The Landlord told the Mental Health Team they have no knowledge of any disrepair at the address and was making an appointment for a visit on the 5th December 2024. That is days before am due in Court about the unlawful injunction stemming from me highlighting concerns about H4W deterioration of SERVICES in a SURVEY before I put in the COMPLAINT. I kept the landlord updated throughout my time living here from 2000. One crucial evidence is a letter from April 2019.
If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.
Yours sincerely
Sarah James
Matrix Solicitors
Fight4justice 