Dear Mrs Nembhard-Myers,

Thank you for contacting the Independent Office for Police Conduct (IOPC). We acknowledge receipt of your email dated 2021.

We are completely independent of the police service and are responsible for making sure that the police complaints system in England and Wales works effectively and fairly. However, each police force is responsible for considering complaints made against that force and recording your complaint.

The purpose of your correspondence is unclear. Please can you clarify matters with us?

I appreciate you may wish to submit a formal complaint against the police regarding their conduct and this is your reason for contacting the organisation. Should this be the case, you will need to put your concerns in writing to the Professional Standards Department (PSD) of the relevant force. This is a department within the police service that deals solely with complaints against their officers. You can submit your complaint directly to the relevant force’s PSD using our website. Please select the below link to fill in an on-line form.

https://www.policeconduct.gov.uk/complaints-and-appeals/make-complaint

I have attached further information on the police complaints system for your attention.

Kind regards,

Olivia Taylor

Customer Contact Advisor

Independent Office for Police Conduct (IOPC)
PO Box 473

Sale

M33 0BW

Tel: 0300 020 0096

Email: enquiries@policeconduct.gov.uk

Website: www.policeconduct.gov.uk

Twitter: @iopc_help

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