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I have been a BT Customer for the past 12 years and anyone who knows me can verify, I am advocate of speaking out for my rights to get the services that am paying for. Because if we are not proactive in knowing our rights and making sure we get our entitlements, some will take advantage of us. So, yes I have had to raise concerns about the service to BT and my no nonsense approach will the result am looking for.
For you to understand why I like the consistency, familiarity and continuity that BT offers is the fact that I have disabilities. Therefore, BT can be recognise as an Industry catering for the needs of their diverse users of services. For a person with disabilities, it is reassuring that our needs are met to allow me to get the most from the services am paying for to carry out business and leisure activities.
I am sharing my BT experiences from the perspectives of how am empowered to take part in the matters that are important to me, helping me to live a life that is most fulfilling despite my deficits and limitations. So, I have my Packages with BT. I also have a GMAIL because this is more effective.
I have had contacts via telephone, and when the Technicians have to visit, their work is of the highest standards in the eyes of a Lay Person who has to trust them to do the work they are trained for. I am treated with utmost respects in my home, and given explanations for the reasons they perform certain functions.
Let me say thanks to RAY from BT Open Reach who done an excellent job today. The future of the younger generations are secure with the work of the experts and professionals passing down the ages.
Thanks BT for helping me to empower myself.
Fight4justice 