Refer to
We’ve got a decision for you
Dear Mrs Myers
Thank you for speaking to me recently. I’m just writing to confirm some of the things we talked about and to send you our decision in writing.
Our Decision
I’m really sorry that you’ve raised the following things:-
- You’ve asked why your allowed to visit Brixton Branch shortly after getting a warning letter from us.
- You want to know what accounts both you and your husband hold with Nationwide.
- The threat of closing your account is clear evidence that Nationwide intends to steal your money.
- You’re not happy that your photo will be made public on your profile.
- You want a written apology and compensation for everything that Nationwide has done to you.
However, I’m afraid I can’t agree that we’ve done anything wrong.
How did we reach our decision?
To reach this decision, I’ve read all the statements following your visit to our Brixton Branch. You wanted to make a bill payment for £5,000 over the counter but the system required additional ID. As you didn’t have this on you at the time the cashier tried to bypass the system, but at that stage you started shouting and yelling at the cashier and also swearing at other customers. Despite the cashier managing to get to the point of making the payment you continued to swear and shout and then left the branch. This left the cashier and other members of staff and customers shocked and upset.
Therefore we were correct in giving you the warning but this didn’t mean you couldn’t continue to visit branch it just means that if you were to act like this again we would look to close your accounts with us.
You’ve asked what accounts you hold jointly with your husband, I can confirm that these are; Flexaccount ending 5981; 1.40% 2yr FRB (A) ending 5839; 1% 2yr FRB (A) ending 0613;
If any of your accounts were to be closed we would write to let you know and give you information on how to do a SWITCH OUT to another account or send you a cheque for the balances that remain in your accounts when we close them. As we follow the rules of the Financial Conduct Authority we wouldn’t be allowed to steal anyone’s money.
An alert on your account is something that’s written on your account to tell staff that a warning has been given to you. It’s not a photo of any kind so it doesn’t breach any laws, legislations, codes of conduct or malpractices.
I’m sorry but we won’t be in a position to offer you compensation nor a written apology. Neither are we responsible for how you’ve been treated in the past by Barclays Bank, Santander, the Police Force or any other criminal cases you’ve raised.
The £100 Nationwide Fairer Share payment is not compensation towards your complaint but as a result of profits made by Nationwide during the last financial year. As a building society, and not a bank, we can do things a little differently, like share profits with our members. We’ve given members £100 as part of our ongoing commitment to you all. Members need a current account plus either a savings account or mortgage account to qualify for this payment. As you and your husband have both, this is why you’ve received this payment if you don’t wish to receive it please let us know.
We’re here to help
I hope this email explains things clearly.
If you think I’ve missed anything, you have any questions or you’d like to talk about my decision, please email complaintresolution@nationwide.co.uk or call me on 0161 605 3425 ext 1222. We’re here Monday to Friday, 9am – 5pm. You’ll just need your reference number, which is NBS7804091.
Your rights
If you’re not happy with the decision we’ve made, you have the right to refer your complaint to the Financial Ombudsman Service, free of charge – but you must do so within six months of the date of this email.
If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances.
You’ll find all the information you need in this leaflet or at financial-ombudsman.org.uk
How we use your information
We’ll hold the information you’ve given us, and we’ll only use it when we’re dealing with your complaint. To find out more, please visit nationwide.co.uk/privacy
Yours sincerely,
Snr Member Relations Consultant
0161 605 3425 ext 1222
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Tell #samanthagibbs of #housing4women that the #revrosehudsonwilkin MUST #mediate in this matter with Mervelee Ratty Nembhard
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Mervelee Ratty Nembhard is feeling optimistic with Valdin Legister in London, United Kingdom.
May 23, 2018 ·
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This is how we form a #SupportNetwork. My old folks use to say “We see today, we don’t know about tomorrow”? I am here ready to help you share the stories. What wo/man give over, God don’t.
Jamaica Football Federation ( J.F.F )
May 21, 2018 ·
It was all smiles this morning as the President of the Jamaica Football Federation Micheal Ricketts, General Secretary Dalton Wint and Vice President Raymond Anderson handed over a wheelchair and television to injured FIFA referee, Dwight Royal at the Sir Golding Rehab Centre.#JFFLive
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5 years ago
Mervelee Ratty Nembhard is remembering those who are no longer with us with Sam Coote in London, United Kingdom.
May 23, 2017 ·
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Daily Express RUSSELL GRANT Taurus: Overindulging will take a toll on your health. It’s better to practice restraint with your diet. Fresh produce and whole grains will keep your body operating at optimum effeciency. When you crave sweet things enjoy a small portion and then wait.
I was up until late doing what I have to do… Get up early this morning to the news about Manchester, United Kingdom. I am just so sad about the senseless killings. I am left to wonder w
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Alison Day
Love her big congratulations to you beautif
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4 years ago
Mervelee Ratty Nembhard is feeling optimistic with Valdin Legister in London, United Kingdom.
May 23, 2018 ·
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This is how we form a #SupportNetwork. My old folks use to say “We see today, we don’t know about tomorrow”? I am here ready to help you share the stories. What wo/man give over, God don’t.
Jamaica Football Federation ( J.F.F )
May 21, 2018 ·
It was all smiles this morning as the President of the Jamaica Football Federation Micheal Ricketts, General Secretary Dalton Wint and Vice President Raymond Anderson handed over a wheelchair and television to injured FIFA referee, Dwight Royal at the Sir Golding Rehab Centre.#JFFLive
On this day
5 years ago
Mervelee Ratty Nembhard is remembering those who are no longer with us with Sam Coote in London, United Kingdom.
May 23, 2017 ·
Shared with Public
Daily Express RUSSELL GRANT Taurus: Overindulging will take a toll on your health. It’s better to practice restraint with your diet. Fresh produce and whole grains will keep your body operating at optimum effeciency. When you crave sweet things enjoy a small portion and then wait.
I was up until late doing what I have to do… Get up early this morning to the news about Manchester, United Kingdom. I am just so sad about the senseless killings. I am left to wonder w
Latest UK and World News, Sport and Comment – Express.co.uk
Latest UK and World News, Sport and Comment – Express.co.uk
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Alison Day
Love her big congratulations to you beautif
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1 year ago
Mervelee Ratty Nembhard
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So www.leyf.org.uk is a #paedophile RING of #richardharty MIC We hope you enjoy looking back and sharing your memories on Facebook, from the most recent to those long ago.
On this day
7 years ago
Mervelee Ratty Nembhard
May 23, 2015 ·
Inspired Thinking “Courage is being scared to death… and saddling up anyway” John Wayn (1907 – 1979).
I gave the Best Years of my Life, I was Ripped Off… & like the Old Lady in the Newspaper, now that I am Outshining them with my K&E they see me as Threats 2 there Ignorance. Any1 who knows me knows that come Rain or Shine, U can put U pot pon fire & know I will come up with the Goods! Meekly wait & Murmur not. God alone can Judge I?
Mervelee Ratty Nembhard is with Employment Appeals Tribunal and
4 others
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October 14, 2012 ·
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Thank GOD 4 the NHS!!! Recalled when a stand in Doc refused to treat bcauz I went wid 2 many complaints… As if I woulda buy sickness pon mIself???
On this day
7 years ago
Mervelee Ratty Nembhard
May 23, 2015 ·
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Lori Reid Taurus Apr 21 – May 21 You’re heavily focused on finances as money matters loom large this week. Be careful who you go to for advice as not everyone has your interests at heart. Its time to look further afield. Call to hear when you can’t trust your luck.
Mervelee Ratty Nembhard is with Local Safeguarding Children Board and
8 others
.
December 20, 2014 · ·
Staff Night Out…
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8 years ago
Mervelee Ratty Nembhard
May 23, 2014 ·
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Mek me get meself off 2 di MP as it is nearly 40 years since MARCHIE CLARKE, Cecil Brown & All dem other Carpenters started repairing this LH that Mama & Papa provided 4 US>>> And I am Darned not going to Stop Until I Finish MBH? Mama Deserved Everything Due to Her Which She Dreamed of Most of Her Life!
Mervelee Ratty Nembhard is with Jeneva Nembhard and
2 others
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February 2, 2014 ·
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Cousins Kevin D. MURRAY & Natalie aka Jeneva Nembhard.
On this day
8 years ago
Mervelee Ratty Nembhard
May 23, 2014 ·
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My God Fearing Papa used to say “If U Want to Know Ur Family/Friends Play Drunk & Lie Down a Road”! So I won’t be Lighting no Lamp to go Looking…? & Since I am not a Drinker Like my Papa b4 me…! I Will Continue on my Quest with Knowing Who my Real FAMILY & True Friends are? So BS & All U OTHERS I have U well & Truly Written Down in my LBB!
Mervelee Ratty Nembhard is with Winsome Duncan: Author, Artist & Book Confidence Coach and
4 others
at Alma Grove Bermondsey.
May 18, 2014 · ·
Wore this outfit to my grandson Kevin A. MURRAY christening in 2004.
On this day
10 years ago
Mervelee Ratty Nembhard
May 23, 2012 · London ·
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Need a break after all the Energy used up setting up Moi website… No 1 warned Moi how hard dem yah senting yah can become COMPLICATED!!! Sumtimes Moi believe har Faith is been TESTED…?
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11 years ago
Mervelee Ratty Nembhard
May 23, 2011 ·
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Some people are just intent on controlling me Life… Lord give me strength 2 resist the temptations of SATAN!!!
You’re All Caught Up
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1 year ago
On this day
1 year ago
Mervelee Ratty Nembhard
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Who is http://worldreferee.com/referee/valdin-legister/bio? Your Stories From 2 Years Ago
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Valdin Legister
13h ·
You know your team a big team when they have a side in the league but all they talk about is Liverpool!!!
Mervelee Ratty Nembhard added 45 new photos to the album: Guests — with HMRC and 5 others.
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Tom’s Family & my Friend Chester Pinder!
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On this day
2 years ago
Mervelee Ratty Nembhard
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Why is https://www.facebook.com trying to #gain my #attention?
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2 years ago
Mervelee Ratty Nembhard
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Can https://www.facebook.com now #accept my #contributions to BRAND #Facebook???
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2 years ago
Mervelee Ratty Nembhard
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Now ##can the https://www.facebook.com go #pick LICE off MZ DEAD LOOKNA noww
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2 years ago
Mervelee Ratty Nembhard
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Since #Facebook wants to #play Devil’s Advocate can #PMAndrewHoliness take this as #warning because am still a #Labourite to WARN FACEBOOK not to let Mervelee Ratty Nembhard MAD HEAD TEK mi???
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Mervelee Ratty Nembhard
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So https://www.facebook.com & my #son can go SUCK DEM MOOMA
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& https://www.facebook.com is an ASS like #Harry and MEE-GAIN
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Andrew Holness · #PressRelease: The Government of Jamaica has accorded an official Memorial Service to the late former Government Minister, Senator and Member of the House of Representative, Ambassador the Honourable Anthony Johnson, OJ.2ShareOn this day3 years agoActiveMervelee Ratty Nembhard · Shared with Publichttps://merveleeadvocacy.com/…/its-raining-keeping…/This content isn’t available right nowWhen this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.ShareOn this day3 years agoActiveMervelee Ratty Nembhard · Shared with Publichttps://merveleeadvocacy.com/…/its-raining-keeping…/This content isn’t available right nowWhen this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.ShareOn this day3 years agoActiveMervelee Ratty Nembhard · Shared with PublicMervelee Ratty Nembhard is remembering those who are no longer with us with Sam Coote in London, United Kingdom.May 23, 2017 · Daily Express RUSSELL GRANT Taurus: Overindulging will take a toll on your health. It’s better to practice restraint with your diet. Fresh produce and whole grains will keep your body operating at optimum effeciency. When you crave sweet things enjoy a small portion and then wait.I was up until late doing what I have to do… Get up early this mor… See moreThis content isn’t available right nowWhen this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.ShareOn this day3 years agoActiveMervelee Ratty Nembhard · Shared with PublicSee why Mervelee Ratty Nembhard is once more #trending in Pembroke House FUNDRAISING #campaign0:13 / 1:34Theresa May is at UK Prime Minister. · On Monday evening I held a reception at 10 Downing Street to thank teachers from across the country for all their hard work in nurturing the next generation.ShareOn this day3 years agoActiveMervelee Ratty Nembhard · Shared with PublicSo see Mervelee Ratty Nembhard at https://www.facebook.com/Pembroke…/videos/302334554093821/? as soon Fight4justice will be #calling in all #favours and #claiming my INTELLECTUAL PROPERTY & CPPDP. So DEE-PRESS the #administrator from #FromeSecSch can contact their LEGAL TEAM!This content isn’t available right nowWhen this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.2ShareOn this day4 years agoActiveMervelee Ratty Nembhard · Shared with PublicHere’s why I am running with this. After the #death of my mother I went through hell in this Mother Country. Now I #focus on https://fight4justiceadvocacy.business.site to share stories. Lots will be on Townhead & Adjacent Districts Of Westmoreland Group.This content isn’t available right nowWhen this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.1ShareOn this day
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4 years ago
Mervelee Ratty Nembhard
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Here’s why I am running with this. After the #death of my mother I went through hell in this Mother Country. Now I #focus on https://fight4justiceadvocacy.business.site to share stories. Lots will be on Townhead & Adjacent Districts Of Westmoreland Group.
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On this day
5 years ago
Mervelee Ratty Nembhard
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Now, mek me go lay dung my weary head. I must remember to read all my #mail when I wake?
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5 years ago
Mervelee Ratty Nembhard
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Taurus: This isn’t a good moment to invest time and money into somebody else’s project. You’re dealing with someone with giant aspirations but little experience. It’s better to keep your cash in the bank, where it can protect you from finacial hardship.
Evaluation: I won’t say another word. I will leave to the Department for Work and Pensions – DWP and HMRC. MF Criminals they are.
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On this day
5 years ago
Mervelee Ratty Nembhard
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Wow, have 2 empowering days at #ASAC18. Now I catch up with LEYF Nurseries & rest…
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On this day
5 years ago
Mervelee Ratty Nembhard
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Facebook musee tink mi deh Pon yah fi mek dem up. Same lika how sum TMFS tink mi a idiot?
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On this day
5 years ago
Mervelee Ratty Nembhard
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I am at #ASAC18 and some of what’s coming out are too numerous for me to cover. But can we look at why I have my Fight4justice campaign against LEYF Nurseries?
0:10 / 1:34
Theresa May is at UK Prime Minister. · On Monday evening I held a reception at 10 Downing Street to thank teachers from across the country for all their hard work in nurturing the next generation.1ShareOn this day5 years agoActiveMervelee Ratty Nembhard · Shared with PublicWhy is Facebook showing me back my posts to advertise? Don’t they see what Theresa May government doing to me for #LEYF?All reactions:1Mervelee Ratty Nembhard1ShareOn this day6 years agoActiveMervelee Ratty Nembhard is feeling fed up in London. · Shared with PublicDidn’t have Internet earlier on. Now I have to go block someone I accept on Facebook under false pretenses. How can an African sounding man put up the photos of a White male and masquerading as Philip Marcus. Dat Mother Fucker don’t know who he trying to mess wid. If he thinks I’m a Sweet Rose he making a sad mistake?All reactions:11ShareOn this day
6 years ago
Mervelee Ratty Nembhard is remembering those who are no longer with us with Sam Coote in London.
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Daily Express RUSSELL GRANT Taurus: Overindulging will take a toll on your health. It’s better to practice restraint with your diet. Fresh produce and whole grains will keep your body operating at optimum effeciency. When you crave sweet things enjoy a small portion and then wait.
I was up until late doing what I have to do… Get up early this morning to the news about Manchester, United Kingdom. I am just so sad about the senseless killings. I am left to wonder what kind of world are we living in?
The past experiences that affected my life since I returned from burying my #MOTHER and transferred to BIB, HOC and New Cross LEYF Nurseries 23rd July 2014, have taken their tolls on me.
I struggled with the #MentalHealthIssues that were exacerbated and triggered to challenge the social injustices and inequalities existing in societies. I took my former employers to the Employment Tribunal, despite knowing that the cards were stacked against me.
This is my second appearance, first it was with King’s College Hospital NHS Foundation Trust, at the ET Courts and representing myself. Why, because on both ocassions the unions sell me out.
So shame on UNISON and Voice: the union for education professionals for their unprofessional conducts. In due course I will be making sure all of those in the systems and establishments are reported for the roles they play in my Mental Health-MeltDown.
There were London Borough of Southwark SEND Section, Local Safeguarding Board, Ofsted done nothing when concerns were raised because I did not have a status. But I was studying with the The Open University.
My GP because he worked for the NHS could not give me a Medical Report despite my documenting of my Medical History and prescribed VALIUM before coming to the United Kingdom. He gave me a diagnosis of Chronic Anxiety on the 18th July 2006 to do my exam for Health & Social Care, because I did not have a diagnosis of Parkinson’s.
Capsticks, Wimbledon have 3 Legal Representatives in Court on the day and in the end the matter was cooked up.
I can still recall the Judge saying, “She Can’t Even Open Her File”, because I was always a #BundleofNerves, but I concealed this part of me well by knowing the #Triggers for my Disabilities.
The rest of my story is history, however counselling at the Maudsley Hospital, helped me to cope much better. I missed out on what most people take for granted in their lives. But I have never complained outright, except blaming my FATHER for getting sick and leaving me alone. Then I turned on my Father’s GOD that should have protected Papa from 10+ years of suffering. Is it any wonder I experienced #PostTraumaticStressDisorder for all these years? Now some idiots are setting out to push me over the edge again, but they won’t get away with it.
That’s why I refused to give up on myself to coin a phase from my #1Son Mr Kevin Murray on Mother’s Day. I know without a doubt both my sons are my Protectors as stated by my #2Son Mr Valdin Legister, in his message.
That’s why despite what the naysayers and trolls are doing to derail my progress back to some levels of recovery, I will not let them get away. I have come this far with the support from my loyal family, friends and wellwishers who have afforded me the comfort of providing me with the #SupportNetwork to help me through the darkest days of my life so far.
Therefore each day I wake up I give thanks to GOD, the same God that I questioned about why me?
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On this day
7 years ago
Mervelee Ratty Nembhard added 41 new photos to the album: Haseley Funeral – Mass Josh — with Winsome Duncan: Author, Artist & Book Confidence Coach and 4 others.
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On this day
7 years ago
Mervelee Ratty Nembhard added 23 new photos to the album: Blast from the Pasts & Creating the Present — with Employment Appeals Tribunal and 4 others.
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On this day
7 years ago
Mervelee Ratty Nembhard added 20 new photos to the album: May Moments 2016 — with Winsome Duncan: Author, Artist & Book Confidence Coach and 4 others.
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7 years ago
Mervelee Ratty Nembhard added 68 new photos to the album: 75th BD 2016 — with Employment Appeals Tribunal and 4 others.
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On this day
7 years ago
Mervelee Ratty Nembhard updated her profile picture.
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7 years ago
Mervelee Ratty Nembhard updated her cover photo.
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7 years ago
7 years ago
Mervelee Ratty Nembhard updated her cover photo.
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On this day
7 years ago
Mervelee Ratty Nembhard updated her profile picture.
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On this day
8 years ago
Mervelee Ratty Nembhard
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Lori Reid Taurus Apr 21 – May 21 You’re heavily focused on finances as money matters loom large this week. Be careful who you go to for advice as not everyone has your interests at heart. Its time to look further afield. Call to hear when you can’t trust your luck.
Mervelee Ratty Nembhard is with Local Safeguarding Children Board and 8 others.
Staff Night Out…
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On this day
8 years ago
Mervelee Ratty Nembhard
· JustGiving ·
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Up the amount
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On this day
8 years ago
Mervelee Ratty Nembhard
· JustGiving ·
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Anyone willing to help? I’d certainly appreciate.
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On this day
9 years ago
Elvis GrantMervelee Ratty Nembhard · Happy belated hope you had a blastSEND CARDElvis sent you a birthday card!Wishing you a HAPPY BIRTHDAY!All reactions:1Mervelee Ratty NembhardShareOn this day9 years agoActiveMervelee Ratty Nembhard · Shared with PublicI have a Life which I segmented into Compartments of Priority & Tom is ToL! Suh gimme a break let me get on wid my LIFE?ActiveMervelee Ratty Nembhard added a new photo — with Metropolitan Police Service and 3 others at Southwark Registrar Office Peckham.May 21, 2014 · · All reactions:8Sam Coote, Sharon Mcfarlane-Mills and 6 others42ShareOn this day11 years agoActiveMervelee Ratty Nembhard · London · Shared with PublicNeed a break after all the Energy used up setting up Moi website… No 1 warned Moi how hard dem yah senting yah can become COMPLICATED!!! Sumtimes Moi believe har Faith is been TESTED…?All reactions:1Fitzroy Scott24ShareOn this day12 years agoActiveMervelee Ratty Nembhard · Shared with PublicSome people are just intent on controlling me Life… Lord give me strength 2 resist the temptations of SATAN!!!All reactions:1Nembhard Samuels45ShareYou’re All Caught UpCheck back tomorrow to see more of your memories!
Fight4justice 
Reblogged this on Mervelee Advocacy and commented:
https://mervelee.com/2023/05/23/without-prejudice-mervelee-myers-facebook-memories-via-border-crossings-songstreet-make-jenny-thomas-jayne-finch-nationwide-scammers-defame-character-of-husband-wife-jewish-bank-manager-mr-tomlinson/
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