| Dear Mervelee Myers, You may have seen a previous email from us inviting you to take part in our survey. We would love to hear about your experience of receiving advice or information from Debt Free London, which will help us improve services for others who need help in the future. The survey should take around 12-15 minutes to complete, depending on your answers. You do not have to take the survey all at one go. You can pause it and come back to it later. Specifically, the survey is about the advice or information you received from Debt Free London relating to your financial situation around March 2022. It is being conducted by Quadrangle Research, an independent market research agency, on behalf of the Money and Pensions Service, which funds the advice service provided by Debt Free London. We’d love to hear your feedback, so if you are happy to take part in the survey, please click on the button below: The survey can also be completed over the telephone, and we will be contacting customers in the next few weeks over the phone. Thank you in advance for your help. Yours sincerely, Mark Reynolds Director Quadrangle Sameer Jepaul Insight Manager Money and Pensions Service For information about the Money and Pensions Service, please visit their website at www.moneyandpensionsservice.org.uk and for information about surveys they carry out, visit www.maps.org.uk/surveys/ More information on how your data will be used: If you would like to take part, the survey will be conducted on an anonymous basis and responses will be treated as strictly confidential in accordance with the principles of UK Data Protection and the Market Research Society’s Code of Conduct. All names and contact details will be deleted at the earliest opportunity and no later than September 2023. For more information on your data rights, please refer to the privacy notices at Quadrangle (https://www.quadrangle.com/privacy/privacy-notice-for-research-participants) and the Money and Pensions Service (https://maps.org.uk/privacy-notice/) If you do not wish to take part in this survey, please click unsubscribe here. This survey is carried out by Quadrangle, an independent market research company. Quadrangle adheres to the Market Research Society (MRS) Code of Conduct and Data Protection Act 2018 Company Number 8064640 Registered Office: The Butlers Wharf Building, 36 Shad Thames, London, SE1 2YE |
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